Top 20 Inbound Call Centers in Bulgaria

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Top 20 Inbound Call Centers in Bulgaria

The Best of May 2024

Looking for a top inbound call center in Bulgaria?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Bulgaria. 

List of the Best Bulgaria Inbound Call Center Companies

  • 1
    (15 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Sofia, Bulgaria

    Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.

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    Clients

    • J2 GLobal

    Industries

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  • 2
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Sofia, Bulgaria

    Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.

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    Industries

  • 3
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Established in 2005, Infosource is a non-voice bpo/back office services company. Their small team is located in Sofia, Bulgaria and focuses on non-voice bpo/back office services and HR services.

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    Industries

  • 4
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • София, Bulgaria

    In София, Bulgaria, Euroccor JSC is a midsize answering service. Founded in 2005, the team provides voice services, non-voice bpo/back office services, and social media marketing.

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    Industries

  • 5
    (1 Reviews) 5.0
    • Timeliness

      4.0
    • Service Excellence

      5.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 10,000+ employees
    • Sofia, Bulgaria

    TELUS International is a BPO contact center headquartered in Sofia, Bulgaria. They also have offices in Bucharest, Romania, and Old Trafford, United Kingdom. Founded in 2004, they have about 1,092 employees that serve clients in the financial, gaming, and IT industries. They specialize in voice services.

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    Clients

    • Workplace Safety and Insurance Board

    Industries

  • 6
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Burgas, Bulgaria

    Callboxs is a business consulting company. Their midsize team is headquartered in Burgas, Bulgaria. The company provides business consulting, direct marketing, voice services, non-voice bpo/back office services, and more.

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    Industries

  • 7
    (2 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.8
    • $10,000+
    • 2 - 9 employees
    • Sofia, Bulgaria
    PowerSellers is a Sofia, Bulgaria-based sales outsourcing company. The company provides sales outsourcing, market research, and call center services and is small.The company was established in 2019.
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    Industries

  • 8
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Sofia, Bulgaria
    ODEON msc - A TTC brand is a phone answering service. Their small team is in Sofia, Bulgaria. The company provides voice services, HR services, finance & accounting outsourcing (FAO), non-voice bpo/back office services, and more.
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    Industries

  • 9
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • Plovdiv, Bulgaria

    Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies. 

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    Clients

    • BACK MARKET, Inc.

    Industries

  • 10
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 1,000 - 9,999 employees
    • Sofia, Bulgaria

    Answering service company Sixty K Ltd is based in Sofia, Bulgaria and Plovdiv, Bulgaria. Launched in 2008, the large team offers voice services and non-voice bpo/back office services.

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  • 11
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Sofia, Bulgaria

    Euro Connect is a phone answering service. Their small team is headquartered in Sofia, Bulgaria. The agency offers voice services.

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  • 12
    (15 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Varna, Bulgaria

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

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    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 10 - 49 employees
    • Sofia, Bulgaria
    Founded in 2022, ACS Bulgaria is a small customer service outsourcing company in Sofia, Bulgaria. Their services include customer service outsourcing, staffing, business consulting, back office outsourcing, and more.
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    Industries

  • 14
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Sofia, Bulgaria

    Orpheus Solutions is an outsourcing company headquartered in Sofia, Bulgaria. Founded in 2018, they have a team of 5 employees. Their main focus lines are corporate training, business consulting, and voice services.

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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Sofia, Bulgaria
    Alba Center is a call center company. They are located in Sofia, Bulgaria and have a small team. Their team specializes in voice services.
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  • 16
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Sofia, Bulgaria
    Callhalla is a Sofia, Bulgaria-based answering service company. The small team offers voice services and was established in 2014.
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  • 17
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Balsha, Bulgaria
    Latiane Ltd is an answering service company. Established in 2017, the team offers call center services and recruitment process outsourcing. Their midsize firm is based in Balsha, Bulgaria.
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  • 18
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 1,000 - 9,999 employees
    • Sofia, Bulgaria

    MarketStar is an advertising company. They focus on advertising, marketing strategy, digital strategy, and IT managed services and were founded in 1988. Their large team is headquartered in Ogden, Utah.

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