Top 100 Call Center Services in the United Kingdom

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Top 100 Call Center Services in the United Kingdom

July 2022

Looking for a top voice service and call center company in the United Kingdom?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in United Kingdom. 

List of the Best United Kingdom Voice Services Providers

  • 1
    • Scheduling

      4.9
    • Quality

      4.6
    • Cost

      4.9
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Wrexham, United Kingdom

    Moneypenny is a communications outsourcing firm based in Charleston, South Carolina, that was established in 2000. Their team of 750 employees offers a diverse range of phone communication solutions including standard answering services, switchboard services, and customer support.

    Industries

    Notable Project

    Moneypenny provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads.

    "They got the job done."

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  • 2
    • $1,000+
    • 10 - 49 employees
    • Thatcham, United Kingdom

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

    Clients

    • Knight Frank
    • Volkswagen Group UK
    • HelpAge International
    • NRG networks

    Notable Project

    Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate. 

    "They understand our business and our goals."

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  • 3
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • Hitchin, United Kingdom

    Curral is a lead generation agency based in Stevenage, England. Founded in 2017, their team of more than two provides direct marketing, voice services, and social media marketing solutions for small and mid-market firms across various industries.

    Clients

    • Digiruu

    Industries

    Notable Project

    Curral is a reputation management consultancy’s lead generation partner. They identify opportunities from mainstream news sources, and they also network with similar businesses in other markets. 

    "They are very good at understanding and accommodating our requirements."

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  • 4
    • Undisclosed
    • 10 - 49 employees
    • Burscough, United Kingdom

    Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.

    Industries

    Notable Project

    Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.

    "They are proactive, and we have no intention of changing Face For Business for another agency."

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  • 5
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    AMD is a business consulting company. The small London, United Kingdom-based agency was established in 2019. Their services include business consulting, email marketing, advertising, voice services, and more.

    Clients

    • Mind Future Gaming
    • Fluuid
    • The PR Genius
    • Vendekin

    Industries

    Notable Project

    A lead generation agency uses AMD Consulting Group's service to white label their social media ads strategy. The team runs campaigns across various industries to help the firm drive leads to their customers. 

    "They have high-quality strategy and execution."

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  • 6
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    Pearl Lemon is a London based digital strategy agency that was founded in 2016. Their team of 13 employees specializes in SEO, email marketing, and social media marketing. 

    Clients

    • Asteria Diamonds
    • AJ Smart
    • Go International
    • Elevano

    Industries

    Notable Project

    Pearl Lemon provides PPC services, including keyword research and analysis for a talent company. They also initiate a cold email and cold calling campaign to boost lead generation.

    "They have good communication and never fail to update us."

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  • 7
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • London, United Kingdom

    Gravitas.io is a digital agency based in London that specialises in helping B2B companies generate leads.  Founded in 2019, Gravitas.io has a specialised team of 12 helping their clients start conversations with target accounts by managing email and LinkedIn campaigns. Gravitas.io guarantees their results and takes care of all the top of funnel activities leading to a prospect requesting a call at which point the lead is passed across to their clients.

    Clients

    • WhosOn
    • ThinkAutomation
    • ArtuData
    • Grey Monarch

    Industries

    Notable Project

    Gravitas.io manages a transportation firm’s LinkedIn marketing campaign. They’ve conducted extensive research and created a database before sending primary and follow-up emails to potential clients.

    "Gravitas has delivered everything as scheduled, and there hasn’t been any need for me to chase them."

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  • 8
    • $10,000+
    • 2 - 9 employees
    • Watford, United Kingdom

    Juice Tactics specializes supports HubSpot users and agencies with a range of productized services.  Headquartered in Watford, United Kingdom, and established in 2014, they have 17 specialists worldwide. Their services include voice services, SEO, and social media marketing.

    Clients

    • BBJ Group
    • Turtons
    • The Retail Doctor
    • Kore Software

    Notable Project

    Juice Tactics managed HubSpot tasks for a health education company. They consulted on how to utilize HubSpot to manage internal tasks and developed a custom website. In the end, their unique templates and code helped monetize the platform. Juice Tactics was well-organized and managed many tasks. They helped prioritize tasks and ensured that everything was delivered on time.

    “ [T]hey certainly take many tasks off-hand, allowing you more time for what needs focus.” – CFO Health Education Company

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  • 9
    • Scheduling

      4.7
    • Quality

      4.5
    • Cost

      4.7
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • London, United Kingdom

    Growthonics is a marketing firm founded in London in 2014. With over 1,000 members, they offer email marketing and business consulting solutions to small and mid-market agencies in the field of business services.

    Clients

    • Panasonic, TimeOut, Twitter, TimeInc, Spotify, American Express, TM Lewin, Creditsafe, JustEat, City Panty, Wonderful, Startupbootcamp, Quantcast, Big Ideas Machine, Ascent, Hussle, Doordash, Dale Carnegie, TOG, JustPark, Fonteva

    Industries

    Notable Project

    A payment platform needed to source data and prospects. Growthonics provided lead generation services; they adjusted the criteria to populate lists regarding prospects that would meet those requirements.

    “Their customer service was outstanding.”

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  • 10
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • London, United Kingdom

    SalesAR is a B2B lead generation company from Kyiv, Ukraine. Since 2019, their team of 25 employees provides email marketing and content marketing mostly to small businesses in the advertising, IT, and business services industries.

    Clients

    • Vedamo
    • SoftServe Business Systems
    • Pharmax
    • Tricent

    Industries

    Notable Project

    SalesAR provides email marketing services for a loyalty program online wallet platform. They are working on the client's LinkedIn email outreach and Calendly with various email versions for lead generation.

    "Now that they started working I seem to have a constant stream of calls, which is awesome."

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  • 11
    • Undisclosed
    • 1,000 - 9,999 employees
    • Birkenhead, United Kingdom

    The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.

    Clients

    • Plusnet
    • at800
    • River Island
    • ATOS

    Industries

    Notable Project

    The Contact Company established a scalable 24/7 customer service center to accommodate a television platform's growing customer needs. The team offers sales and technical support through a variety of channels including email, phone, social media, live chat, and web forums. The client spoke highly of the team's core values and their influence on their work.

    “Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction.” –Operations Director, Entertainment Platform
     

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  • 12
    • Scheduling

      4.3
    • Quality

      4.3
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Leeds, United Kingdom

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries

    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

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  • 13
    • $1,000+
    • 2 - 9 employees
    • Leicester, United Kingdom

    Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.

    Clients

    • App Sapiens
    • Go Gloucestershire Communications
    • Fourwards at Ashfields
    • Jackloc

    Industries

    Notable Project

    Paragon Sales Solutions provided calling services for a digital marketing agency. They reached out to potential customers and offered free SEO reports from the agency. They also set up meetings for the client. 

    “They took the time to listen to me and my needs before offering their services.”

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  • 14
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • WIRRAL, United Kingdom

    Lead Pronto is a lead generation company based in Wirral, England, and founded in 2018. Their team of more than two experts provides social media marketing, SEO, and PPC ad services for clients that work in industries such as energy, consumer products, and business services.

    Clients

    • Safestyle UK
    • Optical Express
    • Allianz
    • Moixa

    Industries

    Notable Project

    Lead Pronto provided marketing services for a consultancy. The goal was to improve the quantity and quality of leads for the consultancy’s clients. Lead Pronto’s efforts have helped grow the clients’ organic traffic by up to 35%.

    “Lead Pronto really cares about giving the client a decent result.” - Consultant, Consultancy

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  • 15
    • Scheduling

      0.5
    • Quality

      1.0
    • Cost

      3.0
    • NPS

      0.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • London, United Kingdom

    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.

    Industries

    Notable Project

    CALLCARE provided call answering services for a software company. They were hired to take out-of-hours calls from clients and either route the query to the client's engineers or email it for triage.

    "Most emails were ignored."

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  • 16
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    Founded in 2009, Carden IT Services in a London based IT company with offices in Brighton, Essex and New York City. They have a team of 13 who provide IT managed services, IT consulting, IT strategies, and voice services to small and mid market businesses. 

    Clients

    • Levicks Accountants
    • WMC Legal

    Notable Project

    Carden IT Services collaborated with an educational experience platform to provide IT services for the company’s network. They assisted the client with responses on the client’s daily help desk feature and assured the system was ready to go each day. 

    “Carden and I worked as effectively as an ineffective piece of equipment allowed. The final solution to wipe the hard drive, suggested by their team, appears to have resolved all the issues I had been experiencing.” –– Travel Advisor, Education Experience Platform 

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  • 17
    • $10,000+
    • 50 - 249 employees
    • Brighton, United Kingdom

    Located in Brighton, United Kingdom, The Telemarketing Company is an answering service. Launched in 1990, the midsize team provides voice services.

    Industries

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  • 18
    • $1,000+
    • 10,000+ employees
    • Milton Keynes, United Kingdom

    Non-voice bpo/back office services and answering service company Konecta was launched in 1999. Their large team is located in Milton Keynes, United Kingdom. Their services include non-voice bpo/back office services and voice services.

    Industries

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  • 19
    • Undisclosed
    • 250 - 999 employees
    • London, United Kingdom

    Phone answering service Sabio was launched in 1998. Their midsize team is in London, United Kingdom. Their services include voice services.

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  • 20
    • $1,000+
    • 50 - 249 employees
    • Nottingham, United Kingdom

    Phone answering service Answer4u is located in Nottingham , United Kingdom. The agency provides voice services and non-voice bpo/back office services and is midsize.The agency was founded in 2004.

    Industries

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  • 21
    • $1,000+
    • 2 - 9 employees
    • London, United Kingdom
    W&T Solutions is a web development company established in 2021. Their small team is in London, United Kingdom and focuses on web development, mobile app development, social media marketing, e-commerce development, and more.

    Industries

    Notable Project

    A truck dispatch services company tapped Web & Tech Solutions to design their logo. The team then developed a WordPress website for the client and optimized the site's content. 

    "I was really impressed with their eagerness to help. They did not make any false promises."

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  • 22
    • $1,000+
    • 250 - 999 employees
    • Southend-on-sea, United Kingdom

    Call center Ventrica was founded in 2010. They are located in Southend-on-sea, United Kingdom and have a midsize team. Ventrica focuses on voice services, HR services, and non-voice bpo/back office services.

    Industries

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  • 23
    • $1,000+
    • 250 - 999 employees
    • Salford, United Kingdom

    AlldayPA, an answering service company, is based in Salford, United Kingdom. The midsize agency was launched in 1999. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 24
    • $10,000+
    • 10 - 49 employees
    • Liverpool, United Kingdom

    M62 vincis, a phone answering service, was launched in 1997. The small team specializes in voice services, non-voice bpo/back office services, HR services, and business consulting. The firm is in Liverpool, United Kingdom.

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  • 25
    • Undisclosed
    • 1,000 - 9,999 employees
    • London, United Kingdom

    MeritGroup, an answering service company, is headquartered in London, United Kingdom. The company provides voice services, non-voice bpo/back office services, and BI & big data consulting & SI and has a large team.The company was founded in 2003.

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  • 26

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    • $1,000+
    • 10 - 49 employees
    • Roslin, United Kingdom

    Connect Communications Services Ltd is a call center. They are headquartered in Roslin, United Kingdom and have a small team. Their services include voice services.

    Industries

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  • 27
    • Undisclosed
    • 50 - 249 employees
    • Swindon, United Kingdom

    Woven Solutions Ltd is a telephone answering service. Their midsize team is based in Swindon, United Kingdom. Their team specializes in voice services.

    Industries

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  • 28
    • $1,000+
    • 10 - 49 employees
    • Fareham, United Kingdom

    Inspired B2B Marketing is a small call center company. Established in 2015, the agency is headquartered in Fareham, United Kingdom. Their team provides voice services and non-voice bpo/back office services.

    Industries

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  • 29
    • $1,000+
    • 10 - 49 employees
    • Portchester, United Kingdom

    Ultracomms is a telephone answering service in Portchester, United Kingdom. Founded in 2004, the small team offers voice services.

    Industries

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  • 30
    • $1,000+
    • 50 - 249 employees
    • Borehamwood, United Kingdom

    JAM is a call center service. Their midsize team is located in Borehamwood , United Kingdom. The firm focuses on voice services. The firm was launched in 1977.

    Industries

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Need help selecting a company?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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