
Top 100 Call Center Services in the United Kingdom
May 2023Looking for a top voice service and call center company in the United Kingdom?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in United Kingdom. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best United Kingdom Voice Services Providers
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1
- $1,000+
- 10 - 49 employees
- Horsham , United Kingdom
Small direct marketing company Virtual Sales Limited, is in Horsham , United Kingdom. They specialize in direct marketing and market research and were launched in 2001.
Industries
Notable Project
Virtual Sales Limited provides sales outsourcing services for a cloud and data analytics company. The team is responsible for identifying and cold-calling potential customers and scheduling meetings with them.
"They take the time to fully understand their domain and hone the messaging."
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2
- $5,000+
- 2 - 9 employees
- London, United Kingdom
The Lead Gen Dept is a digital agency based in London that specializes in helping B2B companies generate and engage sales-ready leads with your ICP. Founded in 2019, The Lead Gen Dept has a specialized team helping clients to connect and book meetings with pre-approved target accounts. They have significant experience in the enterprise space and take care of all the top-of-funnel activities leading to a prospect requesting a call.
Clients
- WhosOn
- ThinkAutomation
- ArtuData
- Grey Monarch
Industries
Notable Project
Lead Gen Dept. provided lead generation services for a data science and technology consultancy firm. The team refined the target industry list, proposed and finalized targets, and ran campaigns.
"They genuinely provided a unique, tailor-made campaign."
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3
- Undisclosed
- 250 - 999 employees
- Wrexham, United Kingdom
Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.
Clients
- Eagle Bioscience
- BMW
- The Federal Saving Bank
- Keller Williams
Industries
Notable Project
A kickboxing fitness facility engages Moneypenny to provide answering services. In addition to answering phone calls, the team records and forwards messages for the client to later address.
"They’re friendly, timely, and receptive to my requests."
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4
- $1,000+
- 10 - 49 employees
- Ipswich, United Kingdom
GLO - Generate Leads Online is a freelance digital marketing agency based in Ipswich, England. Founded in 2019, the company offers SEO, web design, and PPC services to small businesses. Their SEO services focus on on-site optimization, link earning, and local search.
Clients
- Fees Free Mortgages
- Orwell Fitness
- SMB Beauty
- Bosch Auto Service
Industries
Notable Project
GLO - Generate Leads Online has developed a website from scratch for a dog daycare and grooming business. They’ve also designed a new logo and worked on keyword research and SEO to attract customers.
“They’re very clever, and the team knows what they’re doing.”
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5
- $1,000+
- 10 - 49 employees
- 85 Great Portland Street London, United Kingdom
Orpiv is a digital marketing agency that has been offering web development, social media marketing, and other digital marketing services to their small business, enterprise, and mid-market clients in the IT, business services, and advertising and marketing industries since 2014. Their 50 employees are based out of their offices in Baramulla, India and Denmark.
Industries
Notable Project
Funel helps a herbal products e-commerce company execute a LinkedIn outreach strategy to expand their distribution network. The team is in charge of making appointments with qualified leads for the sales team.
“We really enjoy working with Funel — the quality of their work is amazing.”
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6
- $1,000+
- 10 - 49 employees
- Thatcham , United Kingdom
Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.
Clients
- Knight Frank
- Volkswagen Group UK
- HelpAge International
- NRG networks
Notable Project
An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system.
"The quality of their receptionists really stands out."
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7
- $5,000+
- 50 - 249 employees
- Fleet, United Kingdom
Operatix is a midsize sales outsourcing company based in Dallas, Texas and Fleet, United Kingdom. Established in 2012, the team focuses on sales outsourcing and call center services.
Industries
Notable Project
An XDR company hired Operatix to assist in scheduling quality meetings for their sales reps.
"Their knowledge about the cyber security market is impressive."
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8
- $5,000+
- 10 - 49 employees
- Hitchin, United Kingdom
Curral is a lead generation agency based in Stevenage, England. Founded in 2017, their team of more than two provides direct marketing, voice services, and social media marketing solutions for small and mid-market firms across various industries.
Clients
- Digiruu
Industries
Notable Project
Curral is a reputation management consultancy’s lead generation partner. They identify opportunities from mainstream news sources, and they also network with similar businesses in other markets.
"They are very good at understanding and accommodating our requirements."
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9
- $1,000+
- 10 - 49 employees
- London, United Kingdom
AMD is a business consulting company. The small London, United Kingdom-based agency was established in 2019. Their services include business consulting, email marketing, advertising, voice services, and more.
Clients
- Mind Future Gaming
- Fluuid
- The PR Genius
- Vendekin
Industries
Notable Project
AMD Digital has launched marketing campaigns for a petroleum distribution and marketing company. They develop strategies to help improve the company's engagement with audiences and drive sales.
"They are extremely data-driven, and most of their decisions are based on the numbers they have shown us."
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10
- $1,000+
- 10 - 49 employees
- London, United Kingdom
Pearl Lemon is a London based digital strategy agency that was founded in 2016. Their team of 13 employees specializes in SEO, email marketing, and social media marketing.
Clients
- Asteria Diamonds
- AJ Smart
- Go International
- Elevano
Industries
Notable Project
A marketing and advertising company collaborated with Pearl Lemon for cold calling services. The team handled multiple outbound calls according to the agreed target number and ensured qualified booked calls.
"Pearl Lemon was a one-stop shop for all our marketing needs, especially outbound efforts."
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11
- $5,000+
- 50 - 249 employees
- London, United Kingdom
Sales outsourcing company SalesCaptain was launched in 2021. Their small team is located in London, United Kingdom. SalesCaptain provides sales outsourcing, direct marketing, CRM consulting and SI, call center services, and more.
Clients
- WorkReduce
- The C2 Group
- Location3
- AdLib DSP
Industries
Notable Project
SalesCaptain led a marketing campaign for a growth finance company. They led an initiative to identify targeted contacts to spark conversations and drive conversions.
"Their professionalism, experience, and leadership approach resulted in a true partnership relationship."
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12
- Undisclosed
- 10 - 49 employees
- Burscough, United Kingdom
Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.
Industries
Notable Project
Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.
"They are proactive, and we have no intention of changing Face For Business for another agency."
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13
- $1,000+
- 10 - 49 employees
- London, United Kingdom
Established in 2021, Growth Hub is an other marketing company. The agency offers other marketing and business consulting and has a small team.
Industries
Notable Project
Growth Hub runs a credit provider’s lead generation efforts. The client provides market and technical data for outreach script development. The Growth Hub team uses those materials to contact potential leads.
“Growth Hub is quickly becoming a trusted advisor and there’s a lot we will work together on in the future.
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14
- $1,000+
- 10 - 49 employees
- Crewe, United Kingdom
Prospect Connect is a sales outsourcing company founded in 2008. The small Crewe, United Kingdom-based team focuses on sales outsourcing, marketing strategy, market research, event marketing & planning, and more.Industries
Notable Project
Prospect Connect provided a marketing agency with outbound telemarketing services. Their scope included market research, script development, customer targeting, and customer outreach.
“Prospect Connect managed to increase our pipeline value very positively.”
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15
- $1,000+
- 250 - 999 employees
- London, United Kingdom
Growthonics is a marketing firm founded in London in 2014. With over 1,000 members, they offer email marketing and business consulting solutions to small and mid-market agencies in the field of business services.
Clients
- Panasonic, TimeOut, Twitter, TimeInc, Spotify, American Express, TM Lewin, Creditsafe, JustEat, City Panty, Wonderful, Startupbootcamp, Quantcast, Big Ideas Machine, Ascent, Hussle, Doordash, Dale Carnegie, TOG, JustPark, Fonteva
Industries
Notable Project
A SaaS company hired Growthonics for lead generation. They were given a list of criteria and ideal personas to generate prospects.
“They provided us with some prospects, but most didn’t pan out into leads for us.”
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16
- $10,000+
- 2 - 9 employees
- Watford , United Kingdom
Juice Tactics specializes supports HubSpot users and agencies with a range of productized services. Headquartered in Watford, United Kingdom, and established in 2014, they have 17 specialists worldwide. Their services include voice services, SEO, and social media marketing.
Clients
- BBJ Group
- Turtons
- The Retail Doctor
- Kore Software
Notable Project
Juice Tactics consulted on how to best utilize HubSpot to manage internal tasks, which has involved custom-developing a website.
"They care to provide quality, and they care to make your experience as enjoyable as possible."
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17
- Undisclosed
- 1,000 - 9,999 employees
- Birkenhead , United Kingdom
The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.
Clients
- Plusnet
- at800
- River Island
- ATOS
Industries
Notable Project
The Contact Company is providing 24/7 customer support for technical and sales issues. They offer assistance via phone, email, social media, live chat, and corporate web forums.
“The Contact Company easily surpassed our goal for 80% customer satisfaction.”
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18
- $5,000+
- 10 - 49 employees
- Manchester, United Kingdom
Email marketing company Flowd is located in Manchester, United Kingdom. The firm offers email marketing and branding and is small.The firm was established in 2019.Industries
Notable Project
A real estate company has hired Flowd for lead generation services through email marketing tasks.
''They bring everything in-house to make things simple and easy for the client.''
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19
- $5,000+
- 10 - 49 employees
- Kingston Upon Thames, United Kingdom
incite is a growth marketing and lead generation agency in Kingston Upon Thames, United Kingdom. Founded in 2003, they have about 7 employees that serve mostly small businesses in the advertising, IT, and business sectors. Services include business consulting, content marketing, and digital strategy.
Clients
- CPA
- HPE
- Intel
- Adobe
Industries
Notable Project
incite provides lead generation and qualification, targeting large companies with difficult-to-reach decision-makers. Their digital and analog outreach and follow-up ensure a constantly full pipeline.
"It's absolutely unrealistic to expect a small company to do everything we ask of them, but incite does it very well."
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20
- $250,000+
- 250 - 999 employees
- Leeds, United Kingdom
Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.
Industries
Notable Project
Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.
"They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company
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21
- $1,000+
- 50 - 249 employees
- Nottingham , United Kingdom
Phone answering service Answer4u is located in Nottingham , United Kingdom. The agency provides voice services and non-voice bpo/back office services and is midsize.The agency was founded in 2004.
Industries
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22
- $10,000+
- 50 - 249 employees
- Brighton, United Kingdom
Located in Brighton, United Kingdom, The Telemarketing Company is an answering service. Launched in 1990, the midsize team provides voice services.
Industries
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23
- $1,000+
- 2 - 9 employees
- London, United Kingdom
Scaled is a business consulting company. The small team is headquartered in London, United Kingdom. Their services include business consulting, corporate training, commercial financing, funding, & investment, and sales outsourcing.
Industries
Notable Project
Scaled provides agency growth consultancy for a performance marketing agency. They have also developed a go-to-market plan, board book process, and governance piece for the client.
"The team's capability and passion help drive our business forward."
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24
- Undisclosed
- 10 - 49 employees
- Harlow, United Kingdom
Answering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.Notable Project
A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client.
“Our patients love them and compliment how professional they are.”
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25
- $1,000+
- 2 - 9 employees
- Countesthorpe, United Kingdom
Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.
Clients
- App Sapiens
- Go Gloucestershire Communications
- Fourwards at Ashfields
- Jackloc
Industries
Notable Project
Paragon Sales Solutions provides telesales services to a website development agency. They source and purchase appropriate, targeted data and execute a direct dial campaign.
"They showcase a professional approach and provide great results."
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26
- $1,000+
- 10 - 49 employees
- London, United Kingdom
Founded in 2009, Carden IT Services in a London based IT company with offices in Brighton, Essex and New York City. They have a team of 13 who provide IT managed services, IT consulting, IT strategies, and voice services to small and mid market businesses.
Clients
- Levicks Accountants
- WMC Legal
Notable Project
Carden IT Services provided IT support for an educational experience platform. Their team provides remote support over the phone and email.
"The consistent calm and supportive manner of the team and their tenacity in resolving my issues."
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27
- $1,000+
- 10 - 49 employees
- North Walsham, United Kingdom
Origin Client Acquisition LTD is a North Walsham, United Kingdom-based call center. The firm specializes in voice services, non-voice bpo/back office services, other marketing, email marketing, and more and is small.The firm was founded in 2016.Industries
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28
- $1,000+
- 2 - 9 employees
- WIRRAL, United Kingdom
Lead Pronto is a lead generation company based in Wirral, England, and founded in 2018. Their team of more than two experts provides social media marketing, SEO, and PPC ad services for clients that work in industries such as energy, consumer products, and business services.
Clients
- Safestyle UK
- Optical Express
- Allianz
- Moixa
Industries
Notable Project
Lead Pronto provides digital marketing in various forms including PPC, SEO, web development, and landing page creation. They also provide thorough reporting that allows for conversion tracking.
"They worked to really understand our business, allowing them to be proactive in identifying opportunities."
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29
- $1,000+
- 250 - 999 employees
- London, United Kingdom
Located in London, United Kingdom, Online Giants is a midsize call center. They focus on voice services and were established in 2013. -
30
- $1,000+
- 250 - 999 employees
- London, United Kingdom
CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.
Industries
Notable Project
CALLCARE provided call answering services for a software company. They were hired to take out-of-hours calls from clients and either route the query to the client's engineers or email it for triage.
"Most emails were ignored."
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