Top 100 Call Center Services in the United Kingdom

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Top 100 Call Center Services in the United Kingdom

December 2022

Looking for a top voice service and call center company in the United Kingdom?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in United Kingdom. 

Jump to Most Reviewed Companies

List of the Best United Kingdom Voice Services Providers

  • 1
    • Scheduling

      4.9
    • Quality

      4.6
    • Cost

      4.9
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Wrexham, United Kingdom

    Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.

    Industries

    Notable Project

    Moneypenny provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads.

    "They got the job done."

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  • 2
    • $1,000+
    • 10 - 49 employees
    • Thatcham, United Kingdom

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

    Clients

    • Knight Frank
    • Volkswagen Group UK
    • HelpAge International
    • NRG networks

    Notable Project

    Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate. 

    "They understand our business and our goals."

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  • 3
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Fleet, United Kingdom

    Operatix is a midsize sales outsourcing company based in Dallas, Texas and Fleet, United Kingdom. Established in 2012, the team focuses on sales outsourcing and call center services.

    Industries

    Notable Project

    Operatix handles sales development services for a cybersecurity firm. The team has assigned four SDRs to the project; they're tasked with identifying, targeting, and setting appointments with potential leads.

    "They have a very effective workflow."

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  • 4
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    AMD is a business consulting company. The small London, United Kingdom-based agency was established in 2019. Their services include business consulting, email marketing, advertising, voice services, and more.

    Clients

    • Mind Future Gaming
    • Fluuid
    • The PR Genius
    • Vendekin

    Industries

    Notable Project

    AMD provided business consulting services for a digital marketing data company. They helped establish the partner's processes as well as guided them on how to scale their business and develop a strategy.

    “They were approachable and extremely proactive.”

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  • 5
    • Undisclosed
    • 10 - 49 employees
    • Burscough, United Kingdom

    Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.

    Industries

    Notable Project

    Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.

    "They are proactive, and we have no intention of changing Face For Business for another agency."

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  • 6
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    Pearl Lemon is a London based digital strategy agency that was founded in 2016. Their team of 13 employees specializes in SEO, email marketing, and social media marketing. 

    Clients

    • Asteria Diamonds
    • AJ Smart
    • Go International
    • Elevano

    Industries

    Notable Project

    Pearl Lemon targeted keywords with SEO strategies, implemented Facebook ad campaigns, and built out a LinkedIn page to generate leads for a boutique studio. The team continues to support the outreach efforts.

    "Within just a couple of months, we were already on the first rankings page for some Google searches.”

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  • 7
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Hitchin, United Kingdom

    Curral is a lead generation agency based in Stevenage, England. Founded in 2017, their team of more than two provides direct marketing, voice services, and social media marketing solutions for small and mid-market firms across various industries.

    Clients

    • Digiruu

    Industries

    Notable Project

    Curral is a reputation management consultancy’s lead generation partner. They identify opportunities from mainstream news sources, and they also network with similar businesses in other markets. 

    "They are very good at understanding and accommodating our requirements."

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  • 8
    • $5,000+
    • 2 - 9 employees
    • London, United Kingdom

    The Lead Gen Dept is a digital agency based in London that specializes in helping B2B companies generate and engage sales-ready leads with your ICP. Founded in 2019, The Lead Gen Dept has a specialized team helping clients to connect and book meetings with pre-approved target accounts. They have significant experience in the enterprise space and take care of all the top-of-funnel activities leading to a prospect requesting a call.

    Clients

    • WhosOn
    • ThinkAutomation
    • ArtuData
    • Grey Monarch

    Industries

    Notable Project

    Gravitas.io provides market research services for a SAP security agency. The team is responsible for generating leads of UK SAP users.

    "Their research is excellent and provides us with very high-quality contact names."

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  • 9
    • $10,000+
    • 2 - 9 employees
    • Watford, United Kingdom

    Juice Tactics specializes supports HubSpot users and agencies with a range of productized services.  Headquartered in Watford, United Kingdom, and established in 2014, they have 17 specialists worldwide. Their services include voice services, SEO, and social media marketing.

    Clients

    • BBJ Group
    • Turtons
    • The Retail Doctor
    • Kore Software

    Notable Project

    Juice Tactics consulted on how to best utilize HubSpot to manage internal tasks, which has involved custom-developing a website.

    "They care to provide quality, and they care to make your experience as enjoyable as possible."

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  • 10
    • Scheduling

      4.7
    • Quality

      4.4
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • London, United Kingdom

    Growthonics is a marketing firm founded in London in 2014. With over 1,000 members, they offer email marketing and business consulting solutions to small and mid-market agencies in the field of business services.

    Clients

    • Panasonic, TimeOut, Twitter, TimeInc, Spotify, American Express, TM Lewin, Creditsafe, JustEat, City Panty, Wonderful, Startupbootcamp, Quantcast, Big Ideas Machine, Ascent, Hussle, Doordash, Dale Carnegie, TOG, JustPark, Fonteva

    Industries

    Notable Project

    A B Corp content studio hired Growthonics for lead generation. The client supplies ideal customer personas, and Growthonics provides them with contact information and LinkedIn details.

    “Everyone we’ve been working with at Growthonics has been very kind and goes above and beyond to check in with us.”

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  • 11
    • Undisclosed
    • 1,000 - 9,999 employees
    • Birkenhead, United Kingdom

    The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.

    Clients

    • Plusnet
    • at800
    • River Island
    • ATOS

    Industries

    Notable Project

    The Contact Company provides call center services for a specialized online retailer.

    "Their team is committed to transparency and finding ways to address any obstacle that we meet."

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  • 12
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Manchester, United Kingdom
    Email marketing company Flowd is located in Manchester, United Kingdom. The firm offers email marketing and branding and is small.The firm was established in 2019.

    Industries

    Notable Project

    Flowd has been hired to assist a digital marketing agency with their lead generation and prospect outreach efforts. The team is tasked with sending out email campaigns to potential clients.

    "I'm very happy with their service."

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  • 13
    • $5,000+
    • 50 - 249 employees
    • London, United Kingdom

    Sales outsourcing company SalesCaptain was launched in 2021. Their small team is located in London, United Kingdom. SalesCaptain provides sales outsourcing, direct marketing, CRM consulting and SI, call center services, and more.

    Clients

    • AdLib DSP
    • Pixofix
    • SearchMagic
    • GWork

    Industries

    Notable Project

    SalesCaptain led a marketing campaign for a growth finance company. They led an initiative to identify targeted contacts to spark conversations and drive conversions.

    "Their professionalism, experience, and leadership approach resulted in a true partnership relationship."

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  • 14
    • Scheduling

      4.3
    • Quality

      4.3
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Leeds, United Kingdom

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries

    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

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  • 15
    • $1,000+
    • 50 - 249 employees
    • Nottingham, United Kingdom

    Phone answering service Answer4u is located in Nottingham , United Kingdom. The agency provides voice services and non-voice bpo/back office services and is midsize.The agency was founded in 2004.

    Industries

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  • 16
    • $1,000+
    • 2 - 9 employees
    • Leicester, United Kingdom

    Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.

    Clients

    • App Sapiens
    • Go Gloucestershire Communications
    • Fourwards at Ashfields
    • Jackloc

    Industries

    Notable Project

    Paragon Sales Solutions helped an LMS provider generate qualified leads via cold calling. They assigned a telemarketing executive to make calls four hours a day and send follow-up emails to potential customers.

    "They effectively conveyed the information the prospects needed to hear to book a meeting to learn more."

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  • 17
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      4.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Harlow, United Kingdom
    Answering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.

    Notable Project

    A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client.

    “Our patients love them and compliment how professional they are.”

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  • 18
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • WIRRAL, United Kingdom

    Lead Pronto is a lead generation company based in Wirral, England, and founded in 2018. Their team of more than two experts provides social media marketing, SEO, and PPC ad services for clients that work in industries such as energy, consumer products, and business services.

    Clients

    • Safestyle UK
    • Optical Express
    • Allianz
    • Moixa

    Industries

    Notable Project

    Lead Pronto brings in qualified leads for a home improvement company through social media marketing campaigns, handling design, demographic targeting, and execution in all of their work.

    “We completely trust their team and have gained it through their complete transparency throughout the project.”

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  • 19
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    Founded in 2009, Carden IT Services in a London based IT company with offices in Brighton, Essex and New York City. They have a team of 13 who provide IT managed services, IT consulting, IT strategies, and voice services to small and mid market businesses. 

    Clients

    • Levicks Accountants
    • WMC Legal

    Notable Project

    Carden IT Services provided IT support for an educational experience platform. Their team provides remote support over the phone and email.

    "The consistent calm and supportive manner of the team and their tenacity in resolving my issues."

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  • 20
    • Scheduling

      0.5
    • Quality

      1.0
    • Cost

      3.0
    • NPS

      0.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • London, United Kingdom

    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.

    Industries

    Notable Project

    CALLCARE provided call answering services for a software company. They were hired to take out-of-hours calls from clients and either route the query to the client's engineers or email it for triage.

    "Most emails were ignored."

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  • 21
    • $10,000+
    • 50 - 249 employees
    • Brighton, United Kingdom

    Located in Brighton, United Kingdom, The Telemarketing Company is an answering service. Launched in 1990, the midsize team provides voice services.

    Industries

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  • 22
    • $1,000+
    • 10,000+ employees
    • Milton Keynes, United Kingdom

    Non-voice bpo/back office services and answering service company Konecta was launched in 1999. Their large team is located in Milton Keynes, United Kingdom. Their services include non-voice bpo/back office services and voice services.

    Industries

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  • 23
    • Undisclosed
    • 250 - 999 employees
    • London, United Kingdom

    Phone answering service Sabio was launched in 1998. Their midsize team is in London, United Kingdom. Their services include voice services.

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  • 24
    • $1,000+
    • 10 - 49 employees
    • Horsham, United Kingdom

    Small direct marketing company Virtual Sales Limited, is in Horsham , United Kingdom. They specialize in direct marketing and market research and were launched in 2001.

    Industries

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  • 25
    • $1,000+
    • 250 - 999 employees
    • Southend-on-sea, United Kingdom

    Call center Ventrica was founded in 2010. They are located in Southend-on-sea, United Kingdom and have a midsize team. Ventrica focuses on voice services, HR services, and non-voice bpo/back office services.

    Industries

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  • 26

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    • $1,000+
    • 10 - 49 employees
    • Roslin, United Kingdom

    Connect Communications Services Ltd is a call center. They are headquartered in Roslin, United Kingdom and have a small team. Their services include voice services.

    Industries

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  • 27
    • $1,000+
    • 250 - 999 employees
    • Salford, United Kingdom

    AlldayPA, an answering service company, is based in Salford, United Kingdom. The midsize agency was launched in 1999. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 28
    • $1,000+
    • 2 - 9 employees
    • London, United Kingdom

    W&T Solutions is a web development company established in 2021. Their small team is in London, United Kingdom and focuses on web development, mobile app development, social media marketing, e-commerce development, and more.

    Industries

    Notable Project

    A truck dispatch services company tapped Web & Tech Solutions to design their logo. The team then developed a WordPress website for the client and optimized the site's content. 

    "I was really impressed with their eagerness to help. They did not make any false promises."

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  • 29
    • $10,000+
    • 10 - 49 employees
    • Liverpool, United Kingdom

    M62 vincis, a phone answering service, was launched in 1997. The small team specializes in voice services, non-voice bpo/back office services, HR services, and business consulting. The firm is in Liverpool, United Kingdom.

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  • 30
    • Undisclosed
    • 1,000 - 9,999 employees
    • London, United Kingdom

    MeritGroup, an answering service company, is headquartered in London, United Kingdom. The company provides voice services, non-voice bpo/back office services, and BI & big data consulting & SI and has a large team.The company was founded in 2003.

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