Top 100 Call Center Services
The Best of December 2024
Outsourced call center services refer to handling incoming and outgoing calls on behalf of businesses to support functions such as customer service, lead generation, and appointment setting. Call center services are crucial to ensuring customers have a positive experience with their business before, during, and after purchasing. Investing in quality call center solutions is important for timely responses to key stakeholders, gathering feedback, and understanding customer preferences.
Call centers are a type of BPO that focuses on training and hiring dedicated agents who can handle customer inquiries, resolve customer issues and complaints, and provide technical support. They contribute to businesses' productivity and long-term success, allowing them to focus on core functions while managing customers professionally and efficiently.
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List of the Best Voice Services Providers on the Market
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
Customer Service Outsourcing company SupportYourApp was launched in 2010. They are located in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina and have a large team. SupportYourApp focuses on Customer Service Outsourcing, Back Office Outsourcing, and Call Center Services.Read MoreIndustries
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- $1,000+
- 50 - 249 employees
- Ed, Sweden
A-SALES AB is a sales outsourcing company founded in 2023. Their small team is headquartered in Ed, Sweden. The agency provides sales outsourcing, email marketing, content marketing, CRM consulting and SI, and more.Read MoreIndustries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
Read MoreXACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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1021
- $1,000+
- 10,000+ employees
- Cincinnati, OH
Read MoreConvergys is an outsourcing company of over 45,000 employees. They were established in 1998 in Cincinnati, Ohio. They offer voice services and non-voice BPO/back office services to companies in the financial, business, and healthcare industries.
Clients
- Humana
Industries
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1022
- $1,000+
- 50 - 249 employees
- Pittsburgh, PA
CMC is a Pittsburgh, Pennsylvania-based Back Office Outsourcing and call center. They provide Back Office Outsourcing and Call Center Services.Read MoreIndustries
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Featured provider
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- $1,000+
- 1,000 - 9,999 employees
- Chicago, IL
Read MoreHugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.
Industries
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1023
- $100,000+
- 1,000 - 9,999 employees
- London , England
Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.Read MoreIndustries
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1024
- $1,000+
- 50 - 249 employees
- Tampa, FL
Hunter Warfield is an answering service company headquartered in Tampa, Florida. They offer Call Center Services and were launched in 2005.Read MoreIndustries
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1025
- $1,000+
- 10 - 49 employees
- Bohemia, NY
RRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.Read MoreIndustries
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1026
- $1,000+
- 50 - 249 employees
- South Plainfield, NJ
Headquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.Read MoreIndustries
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1027
- $1,000+
- 50 - 249 employees
- Richardson, TX
Tucker, Albin & Associates, a Back Office Outsourcing and call center company, was founded in 2008. The agency specializes in Back Office Outsourcing and Call Center Services, and is midsize.Read MoreIndustries
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1028
- $1,000+
- 250 - 999 employees
- Pembroke Pines, FL
Midsize answering service company Your Collection Solution, is in Pembroke Pines, Florida. Their services include Call Center Services.Read MoreIndustries
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1029
- $1,000+
- 50 - 249 employees
- Sunnyvale, CA
Orderhive, a phone answering service, was established in 2013. Located in Sunnyvale, California, the team provides Call Center Services.Read MoreIndustries
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1030
- $1,000+
- 50 - 249 employees
- North Fort Myers, FL
Phase V is an answering service. They were established in 1980 and provide Call Center Services.Read MoreIndustries
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1031
- $1,000+
- 10,000+ employees
- New York, NY
AdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.Read MoreIndustries
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1032
- $1,000+
- 10 - 49 employees
- Nashua, NH
Launched in 1992, Alternative Logistics is a phone answering service. The firm focuses on Call Center Services, and is small.Read MoreIndustries
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1033
- $1,000+
- 250 - 999 employees
- Annapolis Junction, MD
BrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.Read MoreClients
- AllRegs
Industries
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1034
- $1,000+
- 1,000 - 9,999 employees
- Noida, India
Bluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.Read MoreIndustries
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1035
- $1,000+
- 50 - 249 employees
- Santa Fe Springs, CA
Westset Logistics is a midsize call center service. Founded in 1996, the team offers Call Center Services.Read MoreIndustries
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1036
- $1,000+
- 50 - 249 employees
- Sittingbourne, England
GoResponse is a midsize call center headquartered in Sittingbourne, England. The team focuses on Call Center Services.Read MoreIndustries
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1037
- $1,000+
- 50 - 249 employees
- New Delhi, India
Midsize call center service 24x7 BPO Services, is located in New Delhi, India. Their services include Call Center Services.Read MoreIndustries
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1038
- $1,000+
- 50 - 249 employees
- Ahmedabad, India
Desai Innoventures, a telephone answering service, was founded in 2011. The team focuses on Call Center Services.Read MoreIndustries
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1039
- $1,000+
- 1,000 - 9,999 employees
- Needham, MA
Established in 2003, Vcall Global is a call center service and Back Office Outsourcing company. The company provides Call Center Services and Back Office Outsourcing.Read MoreIndustries
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1040
- $1,000+
- 10 - 49 employees
- Kochi, India
Launched in 2013, Sasta Outsourcing is a small call center. Their services include Call Center Services.Read MoreIndustries
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1041
- $1,000+
- 250 - 999 employees
- Rīga, Latvia
Runway is a phone answering service established in 2003. Their team focuses on Call Center Services and Back Office Outsourcing.Read MoreIndustries
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1042
- $1,000+
- 50 - 249 employees
- Benalmádena, Spain
Infonordic is a call center. Established in 2003, the company provides Call Center Services.Read MoreIndustries
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1043
- $1,000+
- 250 - 999 employees
- Chandigarh, India
VandY is a telephone answering service founded in 1997. The company focuses on Call Center Services.Read MoreIndustries
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1044
- Undisclosed
- 50 - 249 employees
- Romsey , England
Impact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.Read MoreIndustries
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1045
- $1,000+
- 10,000+ employees
- New York, NY
Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR Consulting.Read MoreIndustries
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1046
- $1,000+
- 250 - 999 employees
- East Yorkshire, England
In East Yorkshire, England, KC Contact Centres is a call center. Founded in 1999, the team specializes in Call Center Services and Sales Outsourcing.Read MoreIndustries
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1047
- $1,000+
- 250 - 999 employees
- Southend-on-sea, England
Launched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.Read MoreIndustries
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1048
- $1,000+
- 250 - 999 employees
- Borough Green, England
Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.Read MoreIndustries
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1049
- $1,000+
- 10,000+ employees
Bosch Service Solutions - Costa Rica is a large San Jose, Costa Rica-based call center. Their services include Call Center Services and UX/UI Design.Read MoreIndustries
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1050
- $1,000+
- 50 - 249 employees
- Covent Garden, England
NextCall is an answering service company. Founded in 2015, the agency is located in Covent Garden, England. Their services include Call Center Services and Customer Service Outsourcing.Read MoreIndustries
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