Top 100 Call Center Services in New York

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Top 100 Call Center Services in New York

The Best of December 2024

Looking for a top voice service and call center company in New York?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in New York. 

List of the Best New York Voice Services Providers

  • 1
    (16 Reviews) 4.3
    • Timeliness

      1.9
    • Service Excellence

      1.9
    • Value

      1.8
    • Would Recommend

      4.4
    • Undisclosed
    • 1,000 - 9,999 employees
    • Garden City, NY

    Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

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    Clients

    • Century21

    Industries

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  • 2
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.7
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 3
    (18 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Nesconset, NY

    Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

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    Industries

  • 4
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    FlyTech, Inc. Is a conversion optimization company headquartered in New York, New York. The small company was launched in 2020. Their team offers conversion optimization, direct marketing, and email marketing.

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    Clients

    • Baselane

    Industries

  • 5
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $50,000+
    • 250 - 999 employees
    • Long Island City, NY

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

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    Industries

  • 6
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $50,000+
    • 10 - 49 employees
    • Brooklyn, NY

    Sales Schema is a marketing consultancy located in Brooklyn, N.Y. Founded in 2014, they have four employees experienced with running high-value marketing campaigns for small and midmarket companies. Services include digital marketing, multimedia, SMM, SEO, branding, web design, and software development.

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    Clients

    • First American Bank

    Industries

  • 7
    (17 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 2 - 9 employees
    • New York, NY

    Human Digital is a digital strategy firm based in Auckland, New Zealand. Founded in 2018, their team of 7 serves clients in the finance and consumer products sectors. Services include web design and HR services.

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    Clients

    • ABB

    Industries

  • 8
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    Periodix is a sales outsourcing company. They are based in New York, New York and have a small team. Their services include sales outsourcing.

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  • 9
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • New York, NY

    FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

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    Industries

  • 10
    (2 Reviews) 4.5
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Jamestown, NY

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 11
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.6
    • Value

      4.9
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    LeadsPanda is a content marketing company. Their small team is based in New York, New York and Bengaluru, India. The firm offers content marketing, marketing strategy, search engine optimization, web design, and more. The firm was established in 2011.

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    Industries

  • 12
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • New York, NY
    CloudHire is an IT staff augmentation company. Their small team is located in New York, New York. The firm specializes in IT staff augmentation, business consulting, call center services, staffing, and more.
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  • 13
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY
    SapientPro NYC, a branding company, was founded in 2023. Their midsize team is based in Great Neck Plaza, New York and offers Branding, BI & big data consulting & SI, Web Development, Blockchain, and more.
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  • 14
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 15
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Troy, NY
    In Troy, New York, Ten Talents is a market research company. The small firm was launched in 2019. Their services include market research and sales outsourcing.
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  • 16
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • New York, NY
    Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
    Read More

    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Queens Village, NY
    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
    Read More

    Industries

  • 18
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • New York, NY

    In New York, New York, DigiReps.co is a sales outsourcing company. The midsize agency was launched in 2021. Their services include sales outsourcing, call center services, and business consulting.

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    Clients

    • Technovates LLC

    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 10 - 49 employees
    • New York, NY
    Launched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
    Read More

    Industries

  • 20
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • New York, NY
    Maverick Velocity is a sales outsourcing company established in 2015. The company offers sales outsourcing and has a midsize team.
    Read More
  • 21
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
    Read More

    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Cheektowaga, NY
    Asset Compliant Solutions, a call center company, is headquartered in Cheektowaga, New York. Their services include Call Center Services.
    Read More

    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Bohemia, NY
    RRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.
    Read More

    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • New York, NY
    AdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.
    Read More

    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY
    Canon Business Process Services, a large call center company, is in New York, New York. The team focuses on Call Center Services and IT managed services.
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    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    FSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
    Read More

    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • New York, NY
    In New York, New York, Conduit Global is a midsize answering service company. Their services include Call Center Services.
    Read More

    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • New Hyde Park, NY
    Acena is a small phone answering service. They offer Call Center Services and were launched in 1998.
    Read More
  • 29
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    Advantage Reserve is a phone answering service. Their team is in New York, New York and. The agency provides Call Center Services.
    Read More
  • 30
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • North Bellmore, NY
    Call center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
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