Top 100 Call Center Services in New York

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Top 100 Call Center Services in New York

The Best of April 2024

Looking for a top voice service and call center company in New York?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in New York. 

List of the Best New York Voice Services Providers

  • 1
    (16 Reviews) 4.3
    • Timeliness

      1.9
    • Service Excellence

      4.3
    • Value

      1.8
    • Would Recommend

      4.4
    • Undisclosed
    • 1,000 - 9,999 employees
    • Garden City, NY

    Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

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    Clients

    • Century21

    Industries

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  • 2
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.7
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 3
    (4 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Binghamton, NY

    Founded in 2017, Bandalier is an HR agency. Their team of around 60 employees is based in Binghamton, N.Y. The team focuses solely on HR.

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    Clients

    • Harri
  • 4
    (18 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Nesconset, NY

    Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

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    Industries

  • 5
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    FlyTech, Inc. Is a conversion optimization company headquartered in New York, New York. The small company was launched in 2020. Their team offers conversion optimization, direct marketing, and email marketing.

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    Clients

    • Baselane

    Industries

  • 6
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $50,000+
    • 10 - 49 employees
    • Brooklyn, NY

    Sales Schema is a marketing consultancy located in Brooklyn, N.Y. Founded in 2014, they have four employees experienced with running high-value marketing campaigns for small and midmarket companies. Services include digital marketing, multimedia, SMM, SEO, branding, web design, and software development.

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    Clients

    • First American Bank

    Industries

  • 7
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $50,000+
    • 250 - 999 employees
    • Long Island City, NY

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

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    Industries

  • 8
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    Periodix is a sales outsourcing company. They are based in New York, New York and have a small team. Their services include sales outsourcing.

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  • 9
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • New York, NY

    FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

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    Industries

  • 10
    (2 Reviews) 4.5
    • Timeliness

      4.8
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Jamestown, NY

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 11
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 12
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Troy, NY
    In Troy, New York, Ten Talents is a market research company. The small firm was launched in 2019. Their services include market research and sales outsourcing.
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  • 13
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • New York, NY
    Joon Joon Answers, a small call center service, is located in New York, New York and Aventura, Florida. Launched in 2000, the team offers voice services, digital strategy, and business consulting.
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    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Queens Village, NY
    Zesh Solutions is a digital strategy company founded in 2010. Their midsize team is headquartered in Dhaka, Bangladesh; Dhaka, Bangladesh and Queens Village, New York. The firm specializes in digital strategy, social media marketing, call center services, back office outsourcing, and more.
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    Industries

  • 15
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • New York, NY

    In New York, New York, DigiReps.co is a sales outsourcing company. The midsize agency was launched in 2021. Their services include sales outsourcing, call center services, and business consulting.

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    Clients

    • Technovates LLC

    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 10 - 49 employees
    • New York, NY
    Sales outsourcing company 10G was launched in 2016. The company specializes in sales outsourcing, call center services, and conversion optimization and has a small team. The company is located in New York, New York.
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    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY

    Pride BPO is a business process optimization firm of around 50 employees. Their headquarters is in New York, with multiple Indian offices in Chennai, Mumbai, and Vadodara. Founded in 2006, they offer voice services to clients in the financial, healthcare, and business industries.

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    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Cheektowaga, NY
    Established in 1998, Asset Compliant Solutions is a call center company. The small team specializes in voice services. The company is located in Cheektowaga, New York.
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    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Bohemia, NY
    RRS is a telephone answering service. Their small team is headquartered in Bohemia, New York. Their services include voice services.
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    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • New York, NY
    Answering service AdvantageSolutions was established in 1987. The firm focuses on voice services and has a large team.
    Read More

    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY
    Canon Business Process Services is a call center service. They are headquartered in New York, New York and have a large team. Their team focuses on voice services, non-voice bpo/back office services, and IT managed services.
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    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    Launched in 1976, FSO Onsite Outsourcing is a non-voice bpo/back office services company. They are in New York, New York and have a midsize team. Their services include non-voice bpo/back office services, voice services, graphic design, and IT managed services.
    Read More

    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • New York, NY
    Conduit Global, a non-voice bpo/back office services and call center company, is based in New York, New York. Launched in 1992, the midsize team focuses on non-voice bpo/back office services and voice services.
    Read More

    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • New Hyde Park, NY
    Acena is a small New Hyde Park, New York-based answering service. They focus on voice services and non-voice bpo/back office services and were launched in 1998.
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  • 25
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    Advantage Reserve is a New York, New York-based call center service. The midsize firm was founded in 2007. Their team focuses on voice services and non-voice bpo/back office services.
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  • 26
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • North Bellmore, NY

    Phone answering service HCAS - Health Care Answering Services was launched in 1994. The midsize North Bellmore, New York-based team focuses on voice services.

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  • 27
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Nesconset, NY
    Ring Savvy is a call center based in Nesconset, New York. Launched in 2013, the midsize team offers voice services and non-voice bpo/back office services.
    Read More
  • 28
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Babylon, NY
    Answer AnyTime is a call center company launched in 1987. Their small team is in Babylon, New York and provides voice services.
    Read More
  • 29
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Farmingdale, NY
    Midsize call center service NetTel USA, is located in Farmingdale, New York. Their services include voice services.
    Read More
  • 30
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • New York, NY
    Gurland Corporation, a non-voice bpo/back office services company, was established in 2017. The company focuses on non-voice bpo/back office services, voice services, and business consulting and has a small team. The company is headquartered in New York, New York and Central Visayas, Philippines.
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    Industries

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