Top 100 Inbound Call Centers in California

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Top 100 Inbound Call Centers in California

The Best of December 2024

Looking for a top inbound call center in California?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in California. 

List of the Best California Inbound Call Center Companies

  • 1
    (91 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • San Francisco, CA

    Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.

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    Clients

    • Bosch

    Industries

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  • 2
    (42 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $5,000+
    • 10 - 49 employees
    • Laguna Beach, CA

    LevelUp Leads is a Lafayette, California-based social media marketing firm. The firm offers social media marketing, email marketing, call center services, and back office outsourcing and is small.The firm was founded in 2021.

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    Industries

  • 3
    (18 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

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    Industries

  • 4
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Oakland, CA

    Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 5
    (74 Reviews) 4.4
    • Timeliness

      4.7
    • Service Excellence

      4.4
    • Value

      4.2
    • Would Recommend

      4.4
    • $1,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Founded in 2016, Cleverly is a marketing agency that offers lead generation and LinkedIn Ads to their clients. Their 50 employees are based out of Los Angeles.

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    Clients

    • LeaseLock

    Industries

  • 6
    (31 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Newport Beach, CA

    VA Support Now is an answering service company. The midsize Los Angeles, California-based agency was established in 2022. Their services include call center services and back office outsourcing.

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    Clients

    • Unite A Nation, BRC LLC (Boston Residential Concierge), Home Improvement NTX, James Capital, LLC, Dental CPA, TCG Prop Inc., Estate Entertainment, Young Sharks, Destiny Property Management, Scine Associates

    Industries

  • 7
    (3 Reviews) 4.0
    • Timeliness

      4.7
    • Service Excellence

      4.3
    • Value

      4.0
    • Would Recommend

      3.7
    • $1,000+
    • 1,000 - 9,999 employees
    • Encinitas, CA

    CC Capital Group is an outsourcing agency based in La Jolla, Calif with a team of 25. Founded in 2012, the company offers direct marketing, business consulting, and HR services. Their direct marketing services are focused on telemarketing, among other forms.

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    Clients

    • Xerox Corporation

    Industries

  • 8
    (10 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Carlsbad, CA

    Reel Axis is a marketing agency based in Carlsbad, Calif., and founded in 2018 with more than 10 employees. They offer marketing strategy, social media marketing, and content marketing solutions for clients ranging from startups to large firms.

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    Industries

  • 9
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 1,000 - 9,999 employees
    • Sacramento, CA

    MyOutDesk is a virtual assistant staffing company founded in 2008 in Sacramento, Calif. With over 1000 employees, they offer voice, HR, and back-office services for small and mid-market businesses in the fields of real estate, business services, and healthcare.

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    Clients

    • Kaizen Accommodations

    Industries

  • 10
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Santa Ana, CA

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

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  • 11
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Oakland, CA

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

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    Clients

    • Emblush Beaute

    Industries

  • 12
    (2 Reviews) 2.8
    • Timeliness

      2.8
    • Service Excellence

      2.8
    • Value

      2.8
    • Would Recommend

      2.8
    • $1,000+
    • 250 - 999 employees
    • Camarillo, CA

    Alert Communications is an answering service. Their midsize team is located in Camarillo, California. Their services include voice services. The firm was established in 1965.

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    Industries

  • 13
    (12 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Los Angeles, CA

    The Workforce Pro is a consulting firm based in Los Angeles run by a team of less than 10. Founded in 2016, the company specializes in business consulting, CRM consulting & SI, and other application development. Their business consulting services focus on cost reduction, strategy development, and operational changes, among other topics.

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    Clients

    • Thrive Causemetics

    Industries

  • 14
    (83 Reviews) 4.6
    • Timeliness

      4.7
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA

    AI Bees is a digital agency in San Francisco. Founded in 2018, they have about 161 employees that serve mostly small-business and midmarket clients in the IT, business, and advertising industries. Services include digital strategy, email marketing, and digital marketing.

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    Clients

    • COPADO

    Industries

  • 15
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • San Diego, CA
    Mango Bibo LLC, a Business Consulting company, is in San Diego, California. The small team offers Business Consulting, Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and more. The firm was launched in 2023.
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  • 16
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • El Cajon, CA

    Answer California is a voice support outsourcing firm based in El Cajon, Calif., just outside of San Diego. Founded in 1998, Answer California has just under 13 employees. They exclusively provide voice service outsourcing. Their specific call center services include automatic answering, order processing, and customer service.

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    Industries

  • 17
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Pasadena, CA

    Located in Pasadena, California, GlobalityNet is a finance & accounting outsourcing (FAO) company. The small company was established in 2016. Their team offers finance & accounting outsourcing (FAO), voice services, and non-voice bpo/back office services.

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    Industries

  • 18
    (5 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Marina del Rey, CA

    Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

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    Industries

  • 19
    (5 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • South San Francisco, CA

    Brightest Minds is a midsize phone answering service. The South San Francisco, California-based firm was launched in 2017. Their services include voice services, market research, marketing strategy, and social media marketing.

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    Industries

  • 20
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Redding, CA
    Virtual Legacy Partner is a staffing company located in Redding, California. The small agency was launched in 2023. Their team specializes in staffing, call center services, and generative ai.
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  • 21
    (1 Reviews) 4.0
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • Irvine, CA

    Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

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    Clients

    • Capterra

    Industries

  • 22
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Manhattan Beach, CA

    89Bots.com is a Messenger marketing automation studio founded in Los Angeles with no more than 10 professionals. They offer conversion optimization, web development, and AI solutions to small and medium-sized companies alike.

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    Clients

    • edTechBase

    Industries

  • 23
    (4 Reviews) 4.4
    • Timeliness

      4.4
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.3
    • $1,000+
    • 50 - 249 employees
    • Diamond Bar, CA

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

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    Clients

    • NextGen Healthcare

    Industries

  • 24
    (3 Reviews) 4.3
    • Timeliness

      4.2
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • Sacramento, CA

    Softfile is a BPO services corporation founded in 1988. Based in Sacramento, Calif., their team of about 20 employees specializes in Non-Voice BPO/Back Office Services and voice services. The industries they focus on are financial services, legal, healthcare, and medical. 

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    Clients

    • The County of Sonoma

    Industries

  • 25
    (2 Reviews) 4.5
    • Timeliness

      4.3
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA
    Wrrk is a customer service outsourcing company. They are based in San Francisco, California and have a midsize team. Their services include customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 26
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Santa Clarita, CA

    NETbilling is a non-voice bpo/back office services company. Their small team is located in Santa Clarita, California. Their services include non-voice bpo/back office services. The firm was launched in 1998.

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  • 27
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA
    Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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    Clients

    • Cedars Sinai Hospital

    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Los Angeles, CA
    Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA
    Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
    Read More

    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 10,000+ employees
    • Santa Monica, CA
    TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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    Industries

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