Looking for a top user research agency in Toronto?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.

For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.

To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Toronto. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Toronto User Research Companies

  • 1
    $25,000+
    50 - 249 Employees
    Toronto Canada

    Clearbridge Mobile is a full-stack mobile app design and development firm based in Toronto, Canada. It has launched more than 250 apps for large enterprise clients including more than 35 Fortune 500s. These apps have been downloaded more than 300 million times.

    Clients
    Dow Jones
    Microsoft
    PayPal
    The Wall Street Journal
    Industries
    Notable Project

    Clearbridge developed a full-featured iOS and Android app that enabled telecom customers to pay their bills and manage their statements. The client raved about the team’s proactive attitude, immaculate project management process, and flawless – though complex – deliverables.

    “They’ve impressed multiple departments and teams within our organization. They’ve set a new standard for us.” – Product Manager, Telecommunications Company

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  • 2
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Idea Theorem is a Toronto-based UX/UI design and development agency. Founded in 2016, the team of 5 specializes in UX/UI design. They work with small businesses, midmarket businesses, and enterprises, focusing on financial services, business services, and consumer products and services.  

    Clients
    Designer’s Den
    Kibii
    Public School Portal
    SportsBrandingCo
    Industries
    Notable Project

    Idea Theorem worked on a cost management dashboard and workflow for an energy company. They updated a cost management system to expedite internal workflows and created a dashboard in a series of research, design, and prototyping stages. The client appreciated their cost management and clear communication.

    “The new workflow and dashboard reduced the time and effort needed to collect cross-departmental information and follow up with resources. The updated process was seamless, user-friendly, and transparent. Furthermore, Idea Theorem’s collaborative approach kept costs manageable during each stage.” – Costing Engineer, Energy Company

  • 3
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.

    Clients
    : Berkeley EECS
    Progenity.com
    Arizona State University
    Space Foundation
    Industries
    Notable Project

    A Bay Area media company hired Kalamuna to redesign its website after ending its relationship with a former web designer. Kalamuna focused on migrating the site from Drupal 6 to 7 and updating its visual aesthetics and usability. The site was fairly sophisticated and involved migrating content dating back to 2006. This client praised Kalamuna's project management skills and timeliness and appreciated the visual and functional upgrades to the website.

    "They care about what they're doing, and they'll speak up if they feel like there's a better approach. They have really high standards for user experience and user testing." – Technology Director, Media Company

  • 4
    $10,000+
    10 - 49 Employees
    Oakville Canada

    Interpix Design Inc. is a UX/UI design agency based in Ontario, Canada. The agency, founded in 1995, has a team of less than 15 who provide UX/UI design, custom software development, digital strategy, and web design services to midmarket and enterprise companies.

    Clients
    TERANET
    Fidelity Investments Canada
    DoProcess
    RBC Royal Bank
    Industries
    Notable Project

    Interpix Design was tapped by a Legal Solutions Provider to develop a mobile app to supplement the Provider's new cloud solution, designing the prototype, conducting user tests, and built the final app. Interpix Design's work enabled the Provider to successfully transition thousands of law firms to the new app.

    "Interpix Design has a good development approach that I respect and trust." - National Product Manager, Legal Solutions Provider 

  • 5
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Hppy Hour Digital is a design agency based in Toronto with more than 10 professionals. They have offered web, UX/UI, and product design solutions since their founding in 2016. They work primarily with mid-market firms in the fields of financial services, consumer products, and more.

    Clients
    RBC
    TD
    Nissan
    Industries
    Notable Project

    Hppy Hour Digital developed and designed a web solution for a marketing and advertising firm. The firm needed a partner to work alongside one of their client’s projects. The firm is satisfied with the punctuality of Hppy Hour Digital.

    “Their project management was really good. They kept us very organized because they were organized.” - Group Director, Marketing and Advertising Firm

  • 6
    $50,000+
    10 - 49 Employees
    Toronto Canada

    Quantum Mob is a software development company based in Toronto, Ontario, that was founded in 2016. With a team of around 15 employees, Quantum Mob provides web development, custom software development, and mobile app development services.

    Clients
    University of Toronto
    Glocalspace
    Temagami Systems
    AMD
    Industries
    Notable Project

    Quantum Mob was hired by a cabinetry supplier in need of web development and cross-platform integration services. Quantum Mob developed a new website using HTML, CSS, and PHP. The new website also featured an e-commerce functionality using Shopify APIs. The client appreciated that the new website loaded faster, was more user friendly, and drover higher conversion rates.

    "The efficient page loads, new designs, and improved user flow increased conversions from 3% to 4%. This increase was sustained on a weekly basis and is continuing to grow." - Digital Project Manager, Cabinetry Supplier

  • 7
    $5,000+
    2 - 9 Employees
    Toronto Canada

    ONYX is a UX/UI design firm based in Mumbai, India. Their team of fewer than 10 serves primarily small and midmarket businesses across industries such as financial services, IT, e-commerce, and business services. They were founded in 2018.

    Clients
    Walmart
    NSF
    Pepperfry
    Accenture
    Industries
    Notable Project

    ONYX provided outsourced UX/UI design services to a digital marketer's nutritionist client. The team worked to revamp the website in order to improve lead generation and conversion. Their efforts accomplished the goals of the project. 

    "As the digital marketer for this client, I keep track of this web portal for more than last 14 months before the redesign was done. After the redesign, within 4 months, the number of visitors was almost three times, the inquiries for slimming program got almost doubled from the website's contact form by two times." — Founder, Digital Marketer

  • 8
    $25,000+
    10 - 49 Employees
    Toronto Canada

    Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries. 

    Clients
    Park Distillery
    Viivio
    Shrader Canada
    Industries
    Notable Project

    Pb+j redesigned a website for a professional photographer. They redesigned and updated the client’s Squarespace site and logo, giving it a high-end look that more closely matched the price range of client’s business. The client was very happy with the redesign, and says that they have received many compliments on the new site.

    “Everyone who saw it was excited about my new site, which showed the level of polish it had. pb+j did a great job.” – Professional Photographer
     

  • 9
    $25,000+
    2 - 9 Employees
    Toronto Canada

    Parachute Design Group is a web design company based in Toronto. Their small team of around 5 has been specializing in web design, web development, and branding since 2003. Parachute Design Group Inc. works with different industries such as business services, healthcare, and information technology.  

    Clients
    SickKids Hospital
    Precision Nutrition
    Toronto Finance International
    Dick Duffs Inc.
    Industries
    Notable Project

    Parachute Design Group managed two different web designs for a law firm, integrating existing content and making the most recent version mobile responsive. The client felt that Parachute Design Group was extremely responsive.

    "The design entices people to call us. We’ve gotten more referrals since this redesign." —Partner, Law Firm

  • 10
    $10,000+
    10 - 49 Employees
    Toronto Canada

    KRFTWRK is a digital agency located in Toronto. Founded in 2008, their small team of 7 specializes in UX/UI design, content marketing, conversion optimization, branding, and digital strategy.

    Clients
    Quiznos
    TTC Underground Sounds
    Strive
    ReviewStudio
    Industries
    Notable Project

    KRFTWRK revamped an existing platform for a real estate startup. The client wanted the design to focus on UX/UI. KRFTWRK worked with the in-house team on work they had already completed. 

    "The scheduled meetings were on time and the deliverables were met...We will continue to do quite a bit of work with them."– President, Real Estate Startup

  • 11
    Undisclosed
    10 - 49 Employees
    Toronto Canada

    Founded in 2014, PATIO Interactive is a digital design and development company. Their team of around 12 employees is based in Toronto, with an additional office in Ontario. They focus on market strategy, UX design, and custom software development services.

    Clients
    Facebook
    Twitter
    Ernst and Young
    Industries
    Notable Project

    The team worked with a brewing company to create engaging packaging for new products along with a behind-the-scenes 360 video to immerse buyers in the creation of the product. Their strategic ideas have become creative assets for the partner.

  • 12
    $1,000+
    50 - 249 Employees
    Oakville Canada

    Studio Krew is a digital creative agency founded in 2013. Based in New Dehli, India, the team of six specializes in mobile app development UX/UI design and IoT development. They primarily serve small business and enterprise level clients in the health care & medical, advertising & marketing, and education industries.

    Clients
    Relp
    The Asian Heritage Foundation
    SIO
    Industries
    Notable Project

    Studio Krew worked on web development and SEO for a standup comedian. The team built a customized website using a varied tech stack, including HTML5, PHP, and MySQL, to develop the frontend and backend of the site. Overall, the client was pleased with the team's work. 

    "They were professional and patient. Even though there were a set number of changes included in our agreement, Studio Krew listened to my feedback and requests. It took additional time, but the final product was what I wanted from them. They make sure that their client service is good and that the client is happy at the end of the project." — Standup Comedian

  • 13
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Majestic is a digital marketing firm based in Toronto, Canada. Founded in 2008, their team of around 24 employees provides web design, UX, and web development services.

    Clients
    PepsiCo
    Weston Foods
    Scotiabank
    Industries
    Notable Project

    Working with a large-scale bank, Majestic was responsible for creating engaging, branded websites for consumer contests. Their work exceeded goals and benchmark while staying aligned with the established brand look and feel.

    "They’re diligent in reminding us when we need to provide collateral or feedback."

     

  • 14
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Veza Digital is an inbound internet marketing agency based in Dover, Del., with an office in Toronto. The agency, founded in 2015, has a team of more than ten that provides web design, marketing strategy, advertising, social media marketing, and business consulting services. Veza Digital serves small and mid-market companies in the business services, financial services, IT, real estate, and e-commerce industries.

    Clients
    Channel Assist
    Connect.ca
    Stallion Motors
    BML Digital
    Industries
    Notable Project

    A management group hired Veza Digital to develop a marketing campaign and establish their online presence through Linkedin. Veza Digital also implemented a CRM to collect the Linkedin contacts. Through this engagement, the group jumped from having 500 connections to having over 12,000. Veza Digital provided additional guidance on how to handle these new connections.

    "Veza Digital’s quality of product and service that you get from them is well worth the cost." - VP of Operations, Management Group

  • 15
    $25,000+
    10 - 49 Employees
    Toronto Canada

    Therefore is a digital agency that is located in Toronto. Founded in 2003, Therefore's team of 20 employees has nearly two decades of experience in Drupal based web development. The firm also offers UI/UX design and digital strategy services to its clients. The firm primarily works with mid-market sized clients from the entertainment, financial services, and government industries.  

    Clients
    National Gallery of Canada
    University of Toronto
    Generali
    Tarion Corporation
    Industries
    Notable Project

    Therefore built a framework and CRM for multiple websites. They then migrated the system to a Drupal-based site. The client, a public sector union, was impressed with Therefore's transparency and project management skills.

    "The project manager certainly kept the project on track and allowed us to participate in their morning stand up meetings on a daily basis. Generally, when working with a project manager or client service specialist, all the interaction is done through that person. However, we had a level of comfort that allowed us to work directly with the developers as well – which really helped. "  —Communication Specialist, Public Sector Unit 

  • 16
    $5,000+
    2 - 9 Employees
    Burlington Canada

    Monk 72 is a design agency based in Burlington, Canada, and founded in 2020. Their team of more than two offers UX/UI, web, and graphic design solutions to small and mid-market firms in the fields of consumer products, healthcare, and IT solutions.

    Clients
    Brisk It Labs
    ASP Security Services
    Airfield Access Inc.
    Industries
    Notable Project

    Monk 72 provided development solutions for a property management company. The company’s hosting service went out of business and needed a new solutions provider. Monk 72 has provided substantial assistance for the company for several years.

    “We’re very happy.” - Property Manager, Property Management Company

  • 17
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Torinit Technologies is a digital agency founded in 2015 in Toronto with no more than 50 experts. They offer web, UX/UI, and product design solutions for small and mid-market firms in the fields of healthcare, real estate, and retail.

    Clients
    FundEver
    Perkopolis
    Snapd
    Industries
    Notable Project

    Torinit Technologies developed a website for a venture capital firm. The site was to replace an outdated platform that the firm already owned. The new site is simple and meets the expectations of the firm.

    “We’re very happy with the work they’ve done.” - Director of Operations, Venture Capital Firm

  • 18
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Founded in 2011, Guarana Technologies is a mobile agency headquartered in Toronto, Canada, with additional offices in Montreal, Canada, and Parque Campolin, Brazil. Guarana Technologies has around 20 employees who focus on mobile app development, UX/UI design, and IoT development.

    Clients
    CorporateStays.com
    AirLiquide
    Innovation Diagnostics
    HappyFlat
    Industries
    Notable Project

    A fitness startup hired Guarana Technologies to design and develop a personal fitness app for travelers. Guarana Technologies created an app that suggests customized workouts based on user data, preferences, and access to equipment. The client appreciated Guarana Technologies' ability to educate their team.

    "We haven't started large-scale marketing, but we're still averaging 100 downloads per week after 4 weeks." - Product Manager, Fitness Startup

  • 19
    $50,000+
    10 - 49 Employees
    Toronto Canada

    Sidekick Interactive is a digital agency located in Montreal, Canada. Since 2011, their team of 12 has been specializing in UX/UI design, mobile app development, and cloud consulting & SI. Sidekick Interactive works with clients in the world of business and non-profit. 

    Clients
    Saint John Walking Tours
    iBrace
    VOME
    Green Circuits
    Industries
    Notable Project

    Sidekick Interactive is developing an iOS mobile app to help a healthcare clinic with appointment management and client interaction. They just completed phase one, which consisted of five sprints.

    “They delivered what they said they would on time.”

  • 20
    $5,000+
    2 - 9 Employees
    Toronto Canada

    Unparallel Brand + Design was founded in 2009 and is located in Toronto, Canada. With two employees, they provide branding, web design, and UX/UI design for enterprise, midmarket, and small businesses. They're focused on automotive, financial services, and consumer products, and services industries.

    Clients
    BookJane
    MaxSold
    Manic Coffee
    Pape Chaudhury
    Industries
    Notable Project

    Unparallel Brand + Design developed a website to reflect a new brand image, reworking the color scheme and company voice for a real estate brokerage. Their work contributed to an increase in leads.

    "Less than a year after launching our site, we have been generating about 10 leads per day." –Broker of Record & Founder, Real Estate Brockerage

  • 21
    $10,000+
    2 - 9 Employees
    Toronto Canada

    Based in Toronto, Canada, BrewingStack Technologies is a development and design agency that delivers solutions to clients in the logistics, fintech, and healthcare industries. Since 2019, their small team has been specializing in custom software & web development, UX/UI design, and logo design. 

    Clients
    St. George Catering
    Dream Woven Games
    Rewardly
    Tripataka
    Industries
    Notable Project

    BrewingStack Technologies was tasked with designing several websites and apps for a rewards app's partners. One of the apps included a QR code payment feature, which the team brainstormed with the client. All feedback on the unique and visually appealing designs have been positive.

    "The team takes their time to create excellent designs." – Founder & CEO, Cashback App

  • 22
    $10,000+
    2 - 9 Employees
    Toronto Canada

    Founded in 2010, Simplicate Interactive is a small web development company. Their team provides web development, web design, ux/ui design, custom software development, and more. The firm is based in Toronto, Canada.

    Industries
    Notable Project

    Simplicate Interactive is the technical lead and main web developer for a nonprofit think tank. They manage servers and have built several websites over ten years, using many different programming languages.

    "I can trust their instincts even more than my own. They’re a big part of our team."

  • 23
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Founded in 2008, VerticalWave Solutions is a web and mobile development company headquartered in Toronto, Ontario, with an additional office in Timisoara, Romania. With a small staff of around 5 employees, VerticalWave Solutions specializes in mobile app development, web development, and e-commerce development, especially for small and midmarket clients in the nonprofit sector. 

    Clients
    Treehouse TV
    Ontario Lottery and;Gaming
    York University
    Oxfam Canada
    Industries
    Notable Project

    VerticalWave Solutions was in charge of a website redesign for a publishing company. Working with the company's in-house designers helped to maintain the brand's image, VerticalWave Solutions built a new website on Drupal with a user friendly backend that could be easily maintained by users with little technical knowledge. The client was impressed with how fast VerticalWave Solutions worked.

    "Vertical Wave was very good about remaining transparent with the budget. If we wanted to do anything beyond the scope of work, VerticalWave let us know how much more it would cost, and we made agreements together."- Business Development Manager

  • 24
    $1,000+
    2 - 9 Employees
    Toronto Canada

    Pi Visions is a website design agency based in Navi Mumbai, with a team of 3 professionals. Since 2008, the company has provided clients their branding, direct marketing, and digital strategy needs, among others. 

    Clients
    Macs G
    Hotel Royal Orchid
    Time Machine Beauty Salon
    Industries
    Notable Project

    An overseas education consultancy hired Pi Visions to create and design their website from scratch. The site has received positive feedback from initial tests, particularly due to its accessibility on mobile platforms. 

    "They didn’t merely stick to what I wanted as it was important for us to expand. There were a lot of places where pitfalls were avoided because they thought carefully." - Manager, Overseas Education Consultancy

  • 25
    $25,000+
    2 - 9 Employees
    Toronto Canada

    Blank Space Corp is an app development company headquartered in Toronto. Founded in 2015, the team of less than 10 specializes in mobile app development, UX/UI design, and web design. 

    Clients
    Botox
    Mercedes Benz
    Toronto Academy of Acting
    Maxwell Automotive
    Industries
    Notable Project

    Blank Space Corp worked for a sports social media company where they developed a prototype app that the client presented to investors during the development stage of the project. In addition to created the UI for the sports social media app, they continue to implement new designs and improvements for their client. 

    “Blank Space created an organized and efficient UI. Using this interface, we’ve taken our business from a concept to a usable product in the fastest time possible.” – Founder and CEO, Sports Social Media Platform
     

  • 26
    $5,000+
    250 - 999 Employees
    Mississauga Canada

    Netclues is a web design and marketing firm that specializes in PPC, SEO, and social media marketing. Their headquarters is in George Town, Cayman Islands and they have a second location in Ahmedabad, India. Netclues was founded in 2008 and they have a large team of over 175 employees. They tend to take on clients from the financial services, government, and hospitality industries.

    Clients
    Harley-Davidson
    Cayman Airways
    CIAA
    Caymanian Times
    Industries
    Notable Project

    Netclues developed a secure website that could better service a credit union's financial services. The site would cater to union members.

    "They have been very involved in the process, from the RFP all the way through development and, now, post support."

  • 27
    $1,000+
    10 - 49 Employees
    Brampton Canada

    KeywordCore is a digital agency founded in 2017. Their team of around 10 employees are based in Brampton, Canada. Their services include custom software development, e-commerce development, and email marketing for mainly small businesses. 

    Clients
    MarkMate
    Udacity
    Henkel
    Senitron
    Industries
    Notable Project

    KeywordCore provided website development services for an influencer marketing platform. They developed the platform and incorporated unique features for the URL shortener tool. The client was pleased with the work and the team was approachable, creative, and easy to work with. 

    "I liked their approach and they were very clear on the details and the requirements." – CEO, Influencer Marketing Platform

  • 28
    $25,000+
    10 - 49 Employees
    Toronto Canada

    UUUDesign.com is a design agency founded in Toronto in 2007. With no more than 50 professionals, they provide custom software, web, and mobile app development solutions to clients that range from small companies to large businesses.

    Clients
    IBM
    CIBC
    RBC
    Notable Project

    UUUDesign.com developed a mobile app solution for an entertainment and media startup. The startup needed one of their platforms updated for mobile device support. UUUDesign.com was able to stick to the timeframes and budget given.

    “Project was well managed, on time, and on budget.” - Founder & CEO, Entertainment and Media Startup

  • 29
    $5,000+
    10 - 49 Employees
    Toronto Canada

    Established in 2017, BizzClan is a small UX company headquartered in Lahore, Pakistan. Their services include ux/ui design, content marketing, mobile app development, public relations, and more.

    Industries
    Notable Project

    BizzClan built a website for a financial services company. They were tasked with designing the website and creating the content. 

    "Everything was easy with them, they were adaptable and very flexible on our request."

  • 30
    $75,000+
    2 - 9 Employees
    Toronto Canada

    Secret Mission Software is a Toronto-based design and development agency. Their team of fewer than 10 caters primarily to midmarket businesses in industries such as financial services, real estate, and e-commerce. Services include web, mobile app, and custom software development, as well as UX/UI design. They were founded in 2016.

    Clients
    Shopify
    Bitmoji
    FreshBooks
    Findspace
    Industries
    Notable Project

    Secret Mission Software provided web development services for a cloud accounting company. The system uses data from Squarespace to populate the internal platform. The team's work satisfied the project's expectations.

    "Secret Mission Software exceeded all of the expectations, both from how many downloads we were expecting from the app as well as their benchmark goals." — Technical Lead, Cloud Accounting Company

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT