Top 100 User Research Agencies in Toronto
April 2023Looking for a top user research agency in Toronto?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Toronto. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Toronto User Research Companies
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1
- $10,000+
- 250 - 999 employees
- Toronto, Canada
Founded almost 20 years ago in 2000, Net Solutions develops web, mobile, and e-commerce platforms. The team of nearly 800 employees is headquartered in Chandigarh, India but has offices in London, UK and Toronto, Canada as well. They also offer cloud services and UX design.
Clients
- Microsoft
- Xerox
- IMG
- Yahoo
Industries
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Net Solutions provides custom software development services for a communications data company. They work on releases with the internal team adding features and capabilities to their B2B enterprise products.
“We have a good partnership with Net Solutions; there haven’t been issues so far.”
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2
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Idea Theorem is a Toronto-based UX/UI design and development agency. Founded in 2016, the team of 5 specializes in UX/UI design. They work with small businesses, midmarket businesses, and enterprises, focusing on financial services, business services, and consumer products and services.
Clients
- LifeLabs
- Aviva
- City of Toronto
- Woodbine Racetrack
Industries
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Idea Theorem provided UX/UI design and dev services for a horse racing company’s events and partnership website. They completely redesigned the entire website, including its user journey and structure.
“They were always available whenever we needed their assistance.”
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3
- $25,000+
- 10 - 49 employees
- Toronto, Canada
AppStudio is a full service software design and development firm. They have offices in Toronto, Canada, and Chicago, IL. Their team of 15+ focuses on mobile and web applications, and they work with startups, midmarket, and enterprise companies. They work in gaming, government, health, and consumer products industries.
Clients
- iTaxi
- Medical Meals
- and Physio Therapy
Industries
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AppStudio provides development resources to assist a startup with their end clients’ projects. AppStudio works on Android and iOS app development using React Native and Flutter. They also use testing tools.
“AppStudio has a solution for every problem.”
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4
- $25,000+
- 10 - 49 employees
- Toronto, Canada
This Toronto, Canada agency brings its small team of fewer than 10 to create UX/UI designs for the B2B market. ROSSUL was founded in 2003, and though the majority of the company's work is in UX/UI, it also handles web and logo design.
Clients
- ABB
- Thermo Fisher
- Libro
- Trapeze Group
Industries
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ROSSUL provides UI/UX designs for a customer data platform. They assist in the development, implementation, and iterations of the new functionality.
"They are part of the reason why we have developed and continue to implement a world-class platform."
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5
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Founded in 2019, Brand Vision is a web design company. Their small team is in Toronto, Canada. Their services include web design, social media marketing, branding, market research, and more.
Clients
- Winona Park Towns
- ForestHill Brokerage
- Diamond Realty Developers
- Quick Consols
Industries
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A nightlife entertainment firm hired Brand Vision to build an easy-to-navigate website. The goal was to showcase their headliners and make it easy for end users to distinguish their two venues from each other.
"They are young and professional as well as creative!"
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6
- $10,000+
- 10 - 49 employees
- Toronto, Canada
User experience company Craft Innovations was established in 2019. The firm specializes in ux/ui design, product design, market research, web design, and more and has a small team.
Industries
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Craft Innovations built a website for a digital marketing agency. Following a discovery phase, the team helped conceptualize and create the new web design and brand style, including the brand book and UI/UX.
"The job was done exactly how we wanted it."
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7
- $50,000+
- 50 - 249 employees
- Toronto, Canada
JetRuby Agency LTD. is a research and development agency headquartered in San Francisco with offices in Krasnodar, Russia, Lviv and Ukraine. Since 2010, its team of over 100 has been specializing in e-commerce, web, mobile app and custom software development. JetRuby Agency LTD. focuses on clients in the real estate, consumer products, and financial industries.
Clients
- OSRAM
- Financial Times
- Universum
- GoPro
Industries
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JetRuby Agency has designed the web app prototype of a utility service provider. Upon completing the app design, they've built the product's proof of concept and proceeded with its development.
"They put a lot of effort into making sure that everything works to my satisfaction."
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8
- $10,000+
- 10 - 49 employees
- Toronto, Canada
Founded in 2011, Guarana Technologies is a mobile agency headquartered in Toronto, Canada, with additional offices in Montreal, Canada, and Parque Campolin, Brazil. Guarana Technologies has around 20 employees who focus on mobile app development, UX/UI design, and IoT development.
Clients
- Raden
- Evenflow
- Life you Love
- KINETICOACH
Industries
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Guaraná Technologies developed a mobile app in Swift. They added animations to the app and integrated other features.
"They surpassed my expectations in terms of what we could build."
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9
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Quantum Mob is a Toronto-based end-to-end digital innovation firm with a passion for building beautiful & functional products that deliver results. Established in 2016, they provide custom-tailored software solutions that empower their partners to succeed. Their services range from ideation to design, engineering to DevOps, support to team/staff augmentation, and much more. Clients include cutting-edge early-stage startups to elite Fortune 500.
Clients
- Air Miles
- University of Toronto
- AMD
- Temagami Systems
Industries
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Quantum Mob wrote automated tests for an online pharmacy’s app. After that, the team moved forward and developed the app’s frontend. The goal was to accelerate the firm’s delivery and development progress.
“Quantum Mob’s professionalism and capability were impressive.”
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10
- $25,000+
- 10 - 49 employees
- Toronto, Canada
KRFTWRK is a digital agency located in Toronto. Founded in 2008, their small team of 7 specializes in UX/UI design, content marketing, conversion optimization, branding, and digital strategy.
Clients
- Salesforce
- Canadian Red Cross
- Quiznos
Industries
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A quantum computing company hired KRFTWRK to develop a static marketing website. The team used Gatsby and HTML for development. Additionally, they used Figma to create a design system for a cloud system's UI.
"Their use of advanced tools like Figma was a differentiator, and they delivered what we wanted."
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11
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries.
Clients
- Loverboy
- Endy
- Harvard Business School
- Stanford Design School
Industries
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A kids' play essentials company hired pb+j to design and develop their visual identity and consumer marketplace. The team worked on the website's framework and UX designs using Shopify paired with Convictional.
"I was impressed by their resourcefulness, work ethic, and intelligence."
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12
- $75,000+
- 50 - 249 employees
- Toronto, Canada
Clearbridge Mobile is a full-stack mobile app design and development firm based in Toronto, Canada. It has launched more than 250 apps for large enterprise clients including more than 35 Fortune 500s. These apps have been downloaded more than 300 million times.
Clients
- Disney
- New England Sports Network (NESN)
- Groupe Media TFO
- Crohn’s and Colitis Canada
Industries
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Clearbridge Mobile provided mobile application services for public media based company. The team handled the creation of an MVP that would be developed in both iOS and Andriod.
"Clearbridge's ability to deliver a quality mobile app in under 2 months is very impressive."
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13
- $25,000+
- 2 - 9 employees
- Mississauga, Canada
Blank Space Corp is an app development company headquartered in Toronto. Founded in 2015, the team of less than 10 specializes in mobile app development, UX/UI design, and web design.
Clients
- Pita Pit Canada
- Mizrahi Homes Inc.
- XO Records
- Dunkin' UAE
Industries
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Blank Space Digital is the development partner of a customer loyalty platform. They build custom loyalty and payment apps for an end client. After introductions, they drive the process mostly on their own.
"They meet their deadlines. Our clients are delighted with Blank Space's timelines and deliverables."
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14
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.
Clients
- American Foundation for the Blind
- Fair Trade USA
- Smithsonian Institution
- Environmental Defense Fund
Industries
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Kalamuna redesigned the website of a research center. They improved the site’s UX/UI and usability, making it easier to update and edit. They provided a two-week warranty after the site’s launch.
“It felt like we could trust their expertise and ability to deliver.”
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15
- $25,000+
- 50 - 249 employees
- Toronto, Canada
User experience design company Athlon: digital brand and product is in London, United Kingdom; Brooklyn, New York; Toronto, Canada and Sofia, Bulgaria. The midsize agency was launched in 2009. Their team focuses on ux/ui design, product design, web design, web development, and more.
Industries
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Athlon: digital brand and product designed and developed a website for a pharmaceutical event company's rebranding project. They built the client's site from scratch using WordPress.
"You can clearly see that there is a great culture, showing through their team."
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16
- $1,000+
- 2 - 9 employees
- Toronto, Canada
Established in 2016, Crushing Cones is a web development company. The company provides web development, web design, and ux/ui design and has a small team.
Clients
- Bluemind
- PitchUpp
- Prime Property Care
Industries
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Cushing Cones designed the UI/UX of a software development company's AR mobile app. They built the client's app's UX structure and a UI prototype.
"Their design work was quite impressive for an industry that isn't quite mainstream at this point."
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17
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Therefore is a digital agency that is located in Toronto. Founded in 2003, Therefore's team of 20 employees has nearly two decades of experience in Drupal based web development. The firm also offers UI/UX design and digital strategy services to its clients. The firm primarily works with mid-market sized clients from the entertainment, financial services, and government industries.
Clients
- Longo's
- Second Cup
- Rocky Mountaineer
- National Gallery of Canada
Industries
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Therefore redesigned an e-commerce website’s look and feel to better highlight organizational mission and to improve navigation.
"What set Therefore apart is that they delivered a perfect product almost immediately."
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18
- Undisclosed
- 10 - 49 employees
- Toronto, Canada
Founded in 2014, PATIO Interactive is a digital design and development company. Their team of around 12 employees is based in Toronto, with an additional office in Ontario. They focus on market strategy, UX design, and custom software development services.
Clients
- PricewaterhouseCoopers
- TD Canada Trust
- AB Inbev
- Ernst and Young
Industries
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PATIO Interactive Inc. provided a VR video game-style training for a large international bank. Their work also included creating a VR walkthrough for a new bank.
“Our money was really well spent and we were able to leave a big impression on a lot of employees.”
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19
- $5,000+
- 2 - 9 employees
- Toronto, Canada
Unparallel Brand + Design was founded in 2009 and is located in Toronto, Canada. With two employees, they provide branding, web design, and UX/UI design for enterprise, midmarket, and small businesses. They're focused on automotive, financial services, and consumer products, and services industries.
Clients
- BookJane
- MaxSold
- Manic Coffee
- Pape Chaudhury
Industries
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Unparallel Brand + Design performs a wide variety of restaurant branding services. They have assisted with interior design, website creation, and print materials such as menus and business cards.
“They make creative, cost-effective decisions considering the resulting ROI.”
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20
- $25,000+
- 2 - 9 employees
- Mississauga, Canada
Ankit Designs Inc. is a design agency based in Mississauga, Canada with no more than 10 employees. Since their founding in 2010, they have offered web development, web design, and branding solutions to clients in the industries of business and financial services.
Clients
- Penny Appeal Canada
- Newcomp Analytics
- Brad J Lamb Realty
- Hans Dairy
Industries
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Ankit Designs Inc. has developed a website for a food safety and consultancy company. Two developers have partnered with the company for the project.
"They handle things very efficiently and are available for any questions we have."
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21
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Grandz is a website development firm established in 2016. Their small team is located in Kyiv, Ukraine and Toronto, Canada and specializes in web development.Industries
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Grandz developed an e-commerce theme from a botanical company's existing web design.
"We love their professionalism and friendly delivery."
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22
- $10,000+
- 10 - 49 employees
- Toronto, Canada
Torinit Technologies is a digital agency founded in 2015 in Toronto with no more than 50 experts. They offer web, UX/UI, and product design solutions for small and mid-market firms in the fields of healthcare, real estate, and retail.
Industries
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Torinit Technologies / Ventures developed a mobile app and website completely from scratch. Targeting the service industry, the platform helps staffing, efficiency, and payment processing.
“This team is so quick to implement feedback, and when they can’t, they break it down and explain why.”
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23
- $5,000+
- 50 - 249 employees
- Toronto, Canada
Digia is a software development company founded in 2017. Based in Toronto, Canada, the team specializes in web development, mobile app development, and enterprise app modernization.
Clients
- TempStars.ca
- Pangea
- Feast
- Shift Posts
Industries
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Digia Technology created a nonprofit's private community site. They leveraged WordPress modules where appropriate, built an opportunity listing module, and integrated the site into the client's public website.
"We were impressed by the flexibility, professionalism, and responsiveness of the whole team."
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24
- $5,000+
- 2 - 9 employees
- Toronto, Canada
ArtBeat.Marketing is a Toronto-based boutique creative agency. Founded in 2000 and serving primarily midmarket clients, their team focuses on brand communications and ad campaign design. Their branding specialties are corporate identity, product branding, and brand messaging. On the technical side, they're proficient in Adobe.
Clients
- Humber College
- Ideal Logistics Group
- LANT Insurance
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ArtBeat.Marketing created a data visualization for a college's employment information project. Their team provided graphic design to represent the data and used a visually appealing style.
"His patience and commitment to understanding our needs were impressive."
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25
- $1,000+
- 10 - 49 employees
- Markham, Canada
Since it's founding in 2011, the Toronto-based workflow automation solution provider Korah Limited has provided services to clients around the world. Their team of about 20 focuses on artificial intelligence, custom software development, and enterprise app modernization.
Industries
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A government services organization hired Korah Limited to assist with a chatbot for one of their programs. They wanted a technology that would fit within their content management and service delivery model.
"One word that comes to mind about Korah Limited is collaborative."
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26
- Undisclosed
- 10 - 49 employees
- Toronto, Canada
Marrix Power is an application development company founded in 2021. Their small team is based in Toronto, Canada and Kyiv, Ukraine and specializes in mobile app development, web development, custom software development, and ux/ui design.Visit SiteIndustries
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27
- $5,000+
- 250 - 999 employees
- Mississauga, Canada
Netclues is a web design and marketing firm that specializes in PPC, SEO, and social media marketing. Their headquarters is in George Town, Cayman Islands and they have a second location in Ahmedabad, India. Netclues was founded in 2008 and they have a large team of over 175 employees. They tend to take on clients from the financial services, government, and hospitality industries.
Clients
- Cayman Islands Monetary Authority
- National Workforce Development Agency
- CUC
- CINICO
Industries
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An investment company hired Netclues - Web Design and Marketing to provide website development. The efforts also involve social media management and design tasks.
"I don’t think there’s anything they can improve on — they’re great."
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28
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Studio Moku, headquartered in Hong Kong, is a 100% remote company that works in the product branding, brand messaging, and web development industry. The team of 10 specializes in UX/UI design, user research, and user strategy for client projects.
Industries
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Studio Moku undertook the task of redesigning an app to make it aesthetically resonate with the brand vision. After a discussion about project scope and goals, the team worked on designing the iOS and Android apps until completion.
"They have professionalism, and a knowledgeable designer."
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29
- $5,000+
- 250 - 999 employees
- Mississauga, Canada
Xotech solution is an user experience agency. Their midsize team is in Mississauga, Canada. The company focuses on ux/ui design, custom software development, cybersecurity, blockchain, and more.
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Xotech Solution created a game app for a gaming company. The team developed 3D character models and coded the platform in iOS.
"Their team often suggested alternative solutions to technical challenges."
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30
- $10,000+
- 10 - 49 employees
- Toronto, Canada
Insighty is a software development agency located in Toronto Canada, that was established in 2017. Their team of 10 employees has been specializing in mobile app development, UX/UI design, web design, and more.
Clients
- LPMA
- BetterYet
Industries
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Insighty built an application to help property managers better understand their markets and grow their businesses. Starting with algorithms and a spreadsheet, they developed the app’s UX and design.
“The costs were quite reasonable.”
Most Reviewed User Research Company in Toronto
Check out an User Research Company in Toronto with the most new reviews in the past 12 months.
User Research Company
Toronto
- 11 3 new reviews
- 12 3 new reviews
- 13 3 new reviews
- 14 2 new reviews
- 15 2 new reviews
