Top 90 User Research Agencies in Toronto

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Top 90 User Research Agencies in Toronto

August 2022

Looking for a top user research agency in Toronto?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. 

Jump to Most Reviewed Companies

List of the Best Toronto User Research Companies

  • 1
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Toronto, Canada

    WEBO Digital, a web design company, is headquartered in Perth, Australia; Melbourne, Australia; Ultimo, Australia and Canberra, Australia. Founded in 2015, the small team specializes in web design, web development, custom software development, and mobile app development.

    Clients

    • Chamber of Commerce and Industry of Western Australia
    • Astris PME
    • Coerco
    • Chill

    Industries

    Notable Project

    WEBO Digital was hired to develop a textiles manufacturer's shopping cart features. 

    "They have excellent, fast service."

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  • 2
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2019, Brand Vision is a web design company. Their small team is in Toronto, Canada. Their services include web design, social media marketing, branding, market research, and more.

    Clients

    • Winona Park Towns
    • ForestHill Brokerage
    • Diamond Realty Developers
    • Quick Consols

    Industries

    Notable Project

    To make improvements to their branding and digital presence, a clothing brand company hired Brand Vision to build and develop a Wix-based marketplace platform. 

    "Communication was very simple and easy with Brand Vision."

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  • 3
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    This Toronto, Canada agency brings its small team of fewer than 10 to create UX/UI designs for the B2B market. ROSSUL was founded in 2003, and though the majority of the company's work is in UX/UI, it also handles web and logo design. 

    Clients

    • ABB
    • Thermo Fisher
    • Libro
    • Trapeze Group

    Industries

    Notable Project

    ROSSUL provides UI/UX designs for a customer data platform. They assist in the development, implementation, and iterations of the new functionality.

    "They are part of the reason why we have developed and continue to implement a world-class platform."

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  • 4
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    User experience company Craft Innovations was established in 2019. The firm specializes in ux/ui design, product design, market research, web design, and more and has a small team.

    Industries

    Notable Project

    Craft Innovations is the market research partner of a plant life identification app. They’ve conducted a qualitative and quantitative study to determine the best strategies to increase retention.

    "They didn't miss a single detail, testing all our hypotheses, and even adding their own."

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  • 5
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Idea Theorem is a Toronto-based UX/UI design and development agency. Founded in 2016, the team of 5 specializes in UX/UI design. They work with small businesses, midmarket businesses, and enterprises, focusing on financial services, business services, and consumer products and services.  

    Clients

    • LifeLabs
    • Aviva
    • City of Toronto
    • Woodbine Racetrack

    Industries

    Notable Project

    Idea Theorem conducted a mobile application audit to assess its UX for an HVAC company. They led sessions to review their findings throughout the audit and ultimately developed a report with suggestions.

    "Idea Theorem performed an audit and provided a final report that was highly detailed and thorough."

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  • 6
    • Scheduling

      4.4
    • Quality

      4.6
    • Cost

      4.6
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Quantum Mob is a Toronto-based end-to-end digital innovation firm with a passion for building beautiful & functional products that deliver results. Established in 2016, they provide custom-tailored software solutions that empower their partners to succeed. Their services range from ideation to design, engineering to DevOps, support to team/staff augmentation, and much more. Clients include cutting-edge early-stage startups to elite Fortune 500.

    Clients

    • Air Miles
    • University of Toronto
    • AMD
    • Temagami Systems

    Industries

    Notable Project

    A CNC solutions company hired Quantum Mob to provide custom software development. They created an app starting from the client's frameworks and requirements, which they took and completed.

    ''They were able to help us sort out the project’s challenges.''

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  • 7
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2011, Guarana Technologies is a mobile agency headquartered in Toronto, Canada, with additional offices in Montreal, Canada, and Parque Campolin, Brazil. Guarana Technologies has around 20 employees who focus on mobile app development, UX/UI design, and IoT development.

    Clients

    • Raden
    • Evenflow
    • Life you Love
    • KINETICOACH

    Industries

    Notable Project

    Guaraná Technologies developed a mobile app in Swift. They added animations to the app and integrated other features.

    "They surpassed my expectations in terms of what we could build."

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  • 8
    • $75,000+
    • 50 - 249 employees
    • Toronto, Canada

    Clearbridge Mobile is a full-stack mobile app design and development firm based in Toronto, Canada. It has launched more than 250 apps for large enterprise clients including more than 35 Fortune 500s. These apps have been downloaded more than 300 million times.

    Clients

    • Disney
    • New England Sports Network (NESN)
    • Groupe Media TFO
    • Crohn’s and Colitis Canada

    Industries

    Notable Project

    Clearbridge developed a full-featured iOS and Android app that enabled telecom customers to pay their bills and manage their statements. The client raved about the team’s proactive attitude, immaculate project management process, and flawless – though complex – deliverables.

    “They’ve impressed multiple departments and teams within our organization. They’ve set a new standard for us.” – Product Manager, Telecommunications Company

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  • 9
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 2 - 9 employees
    • Mississauga, Canada

    Blank Space Corp is an app development company headquartered in Toronto. Founded in 2015, the team of less than 10 specializes in mobile app development, UX/UI design, and web design. 

    Clients

    • Pita Pit Canada
    • Mizrahi Homes Inc.
    • XO Records
    • Dunkin' UAE

    Industries

    Notable Project

    Blank Space Digital is the development partner of a customer loyalty platform. They build custom loyalty and payment apps for an end client. After introductions, they drive the process mostly on their own.

    "They meet their deadlines. Our clients are delighted with Blank Space's timelines and deliverables."

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  • 10
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries. 

    Clients

    • Loverboy
    • Endy
    • Harvard Business School
    • Stanford Design School

    Industries

    Notable Project

    pb+j designed and developed landing pages for a children’s goods company’s Shopify website. Initially, they provided wireframes before building the pages using Metafields. They iterated based on feedback.

    "Things were always clear and completed quickly."

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  • 11
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.

    Clients

    • American Foundation for the Blind
    • Fair Trade USA
    • Smithsonian Institution
    • Environmental Defense Fund

    Industries

    Notable Project

    Kalamuna redesigned the website of a research center. They improved the site’s UX/UI and usability, making it easier to update and edit. They provided a two-week warranty after the site’s launch.

    “It felt like we could trust their expertise and ability to deliver.”

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  • 12
    • $25,000+
    • 2 - 9 employees
    • Toronto, Canada

    Parachute Design Group is a web design company based in Toronto. Their small team of around 5 has been specializing in web design, web development, and branding since 2003. Parachute Design Group Inc. works with different industries such as business services, healthcare, and information technology.  

    Clients

    • The JUNO Awards
    • Government of Ontario
    • SickKids Hospital
    • integrate.AI

    Industries

    Notable Project

    Parachute Design Group Inc. was tasked with developing a new website for a cannabis retailer. The client's previous website  had outlived its shelf life.

    "We received regular and detailed updates from Parachute regarding the status of the project."

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  • 13
    • $50,000+
    • 50 - 249 employees
    • Toronto, Canada

    JetRuby Agency LTD. is a research and development agency headquartered in San Francisco with offices in Krasnodar, Russia, Lviv and Ukraine. Since 2010, its team of over 100 has been specializing in e-commerce, web, mobile app and custom software development. JetRuby Agency LTD. focuses on clients in the real estate, consumer products, and financial industries.

    Clients

    • OSRAM
    • Financial Times
    • Universum
    • GoPro

    Industries

    Notable Project

    A software development company hired JetRuby Agency to build a mobile app MVP. They're tasked with conceptualizing the MVP's features and user flow, designing its UI, and adding more features.

    "JetRuby Agency is one of the best agencies I've worked with. They're extremely professional."

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  • 14
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    KRFTWRK is a digital agency located in Toronto. Founded in 2008, their small team of 7 specializes in UX/UI design, content marketing, conversion optimization, branding, and digital strategy.

    Clients

    • Salesforce
    • Google
    • Canadian Red Cross
    • Quiznos

    Industries

    Notable Project

    A quantum computing company hired KRFTWRK to develop a static marketing website. The team used Gatsby and HTML for development. Additionally, they used Figma to create a design system for a cloud system's UI. 

    "Their use of advanced tools like Figma was a differentiator, and they delivered what we wanted."

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  • 15
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2014, PATIO Interactive is a digital design and development company. Their team of around 12 employees is based in Toronto, with an additional office in Ontario. They focus on market strategy, UX design, and custom software development services.

    Clients

    • PricewaterhouseCoopers
    • TD Canada Trust
    • AB Inbev
    • Ernst and Young

    Industries

    Notable Project

    The team worked with a brewing company to create engaging packaging for new products along with a behind-the-scenes 360 video to immerse buyers in the creation of the product. Their strategic ideas have become creative assets for the partner.

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  • 16
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada

    Unparallel Brand + Design was founded in 2009 and is located in Toronto, Canada. With two employees, they provide branding, web design, and UX/UI design for enterprise, midmarket, and small businesses. They're focused on automotive, financial services, and consumer products, and services industries.

    Clients

    • BookJane
    • MaxSold
    • Manic Coffee
    • Pape Chaudhury

    Industries

    Notable Project

    Unparallel Brand + Design developed a website to reflect a new brand image, reworking the color scheme and company voice for a real estate brokerage. Their work contributed to an increase in leads.

    "Less than a year after launching our site, we have been generating about 10 leads per day." –Broker of Record & Founder, Real Estate Brockerage

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  • 17
    • Scheduling

      4.5
    • Quality

      4.6
    • Cost

      4.3
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Therefore is a digital agency that is located in Toronto. Founded in 2003, Therefore's team of 20 employees has nearly two decades of experience in Drupal based web development. The firm also offers UI/UX design and digital strategy services to its clients. The firm primarily works with mid-market sized clients from the entertainment, financial services, and government industries.  

    Clients

    • Longo's
    • Second Cup
    • Rocky Mountaineer
    • National Gallery of Canada

    Industries

    Notable Project

    Therefore redesigned a Drupal site that needed updates to the wireframes and functionality. The goal was to make the site more user-friendly and provide more information to visitors in hopes of increasing sales leads.

    “The user experience is much better.”

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  • 18
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2008, VerticalWave Solutions is a web and mobile development company headquartered in Toronto, Ontario, with an additional office in Timisoara, Romania. With a small staff of around 5 employees, VerticalWave Solutions specializes in mobile app development, web development, and e-commerce development, especially for small and midmarket clients in the nonprofit sector. 

    Clients

    • Canadian Mortgage And Housing Corporation
    • Ontario Lottery And Gaming
    • York University
    • C.D. Howe

    Industries

    Notable Project

    VerticalWave Solutions was in charge of a website redesign for a publishing company. Working with the company's in-house designers helped to maintain the brand's image, VerticalWave Solutions built a new website on Drupal with a user friendly backend that could be easily maintained by users with little technical knowledge. The client was impressed with how fast VerticalWave Solutions worked.

    "Vertical Wave was very good about remaining transparent with the budget. If we wanted to do anything beyond the scope of work, VerticalWave let us know how much more it would cost, and we made agreements together."- Business Development Manager

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  • 19
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada

    ArtBeat.Marketing is a Toronto-based boutique creative agency. Founded in 2000 and serving primarily midmarket clients, their team focuses on brand communications and ad campaign design. Their branding specialties are corporate identity, product branding, and brand messaging. On the technical side, they're proficient in Adobe. 

    Clients

    • Humber College
    • Ideal Logistics Group
    • LANT Insurance

    Notable Project

    ArtBeat.Marketing provided branding for an oyster farm. The team created a logo and corresponding business cards.

    “He was a true guide, and I trusted him.”

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  • 20
    • $1,000+
    • 10 - 49 employees
    • Markham, Canada

    Since it's founding in 2011, the Toronto-based workflow automation solution provider Korah Limited has provided services to clients around the world. Their team of about 20 focuses on artificial intelligence, custom software development, and enterprise app modernization. 

    Industries

    Notable Project

    A cybersecurity company hired Korah Limited for their extensive training and software development services. Their goal was to develop a POC of their product using Korah Limited's design.

    "The product worked and that was really the endpoint outcome."

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  • 21
    • $5,000+
    • 250 - 999 employees
    • Mississauga, Canada

    Netclues is a web design and marketing firm that specializes in PPC, SEO, and social media marketing. Their headquarters is in George Town, Cayman Islands and they have a second location in Ahmedabad, India. Netclues was founded in 2008 and they have a large team of over 175 employees. They tend to take on clients from the financial services, government, and hospitality industries.

    Clients

    • Cayman Islands Monetary Authority
    • National Workforce Development Agency
    • CUC
    • CINICO

    Industries

    Notable Project

    Netclues developed a secure website that could better service a credit union's financial services. The site would cater to union members.

    "They have been very involved in the process, from the RFP all the way through development and, now, post support."

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  • 22
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada
    Marrix Power is an application development company founded in 2021. Their small team is based in Toronto, Canada and Kyiv, Ukraine and specializes in mobile app development, web development, custom software development, and ux/ui design.

    Industries

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  • 23
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Torinit Technologies is a digital agency founded in 2015 in Toronto with no more than 50 experts. They offer web, UX/UI, and product design solutions for small and mid-market firms in the fields of healthcare, real estate, and retail.

    Industries

    Notable Project

    Torinit Technologies developed a website for a venture capital firm. The site was to replace an outdated platform that the firm already owned. The new site is simple and meets the expectations of the firm.

    “We’re very happy with the work they’ve done.” - Director of Operations, Venture Capital Firm

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  • 24
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Insighty is a software development agency located in Toronto Canada, that was established in 2017. Their team of 10 employees has been specializing in mobile app development, UX/UI design, web design, and more. 

    Clients

    • LPMA
    • BetterYet

    Industries

    Notable Project

    Insighty created an application for a property management company. Their team coded the front- and backend, developed a dashboard, and fashioned an attractive UX/UI design. 

    "Their design work is truly great. Their engineers and designers are especially talented."–Product Manager, Association

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  • 25
    • $1,000+
    • 50 - 249 employees
    • Markham, Canada

    ITechnolabs Inc is an advertising company. Launched in 2020, the team provides advertising, branding, content marketing, digital strategy, and more. Their small agency is in Markham, Canada.

    Industries

    Notable Project

    iTechnolabs Inc is providing iOS and Android mobile development for a new social media platform. They're creating a chronological feed that allows individuals and brands to create photo, video, and VR posts. 

    "The UI/UX they’re developing is beautiful. It’s a very high-level application." 

     

     

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  • 26
    • $5,000+
    • 250 - 999 employees
    • Mississauga, Canada
    Xotech solution is an user experience agency. Their midsize team is in Mississauga, Canada. The company focuses on ux/ui design, custom software development, cybersecurity, blockchain, and more.

    Notable Project

    Xotech solution developed a mobile application for an entertainment company. After discussing the project goals, they provided wireframes and designs, built Android and iOS versions, and implemented feedback.

    "Their mobile app development skills made me wow."

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  • 27
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Brampton, Canada

    KeywordCore is a digital agency founded in 2017. Their team of around 10 employees are based in Brampton, Canada. Their services include custom software development, e-commerce development, and email marketing for mainly small businesses. 

    Clients

    • MarkMate
    • Udacity
    • Henkel
    • Senitron

    Industries

    Notable Project

    KeywordCore provided website development services for an influencer marketing platform. They developed the platform and incorporated unique features for the URL shortener tool. The client was pleased with the work and the team was approachable, creative, and easy to work with. 

    "I liked their approach and they were very clear on the details and the requirements." – CEO, Influencer Marketing Platform

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  • 28
    • $10,000+
    • 2 - 9 employees
    • Toronto, Canada

    Founded in 2010, Simplicate Interactive is a small web development company. Their team provides web development, web design, ux/ui design, custom software development, and more. The firm is based in Toronto, Canada.

    Industries

    Notable Project

    Simplicate Interactive has worked on a food ordering website for an advertising agency’s third-party customer. They redesigned the site’s UX flow and helped the firm implement a subscription-based model for it.

    “They can make things as simple or complex as I need them to be.”

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  • 29
    • Scheduling

      4.0
    • Quality

      4.2
    • Cost

      4.2
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Majestic is a digital marketing firm based in Toronto, Canada. Founded in 2008, their team of around 24 employees provides web design, UX, and web development services.

    Clients

    • PepsiCo (Canada and US)
    • Scotiabank
    • Weston Foods
    • Fisher Investments

    Industries

    Notable Project

    Working with a large-scale bank, Majestic was responsible for creating engaging, branded websites for consumer contests. Their work exceeded goals and benchmark while staying aligned with the established brand look and feel.

    "They’re diligent in reminding us when we need to provide collateral or feedback."

     

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  • 30
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    UUUDesign.com is a design agency founded in Toronto in 2007. With no more than 50 professionals, they provide custom software, web, and mobile app development solutions to clients that range from small companies to large businesses.

    Clients

    • IBM
    • CIBC
    • RBC
    • City of Toronto

    Notable Project

    UUUDesign.com developed a mobile app solution for an entertainment and media startup. The startup needed one of their platforms updated for mobile device support. UUUDesign.com was able to stick to the timeframes and budget given.

    “Project was well managed, on time, and on budget.” - Founder & CEO, Entertainment and Media Startup

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