Top 100 User Research Agencies in Canada
February 2023Looking for a top user research agency in Canada?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Canada. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Canada User Research Companies
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1
- $50,000+
- 50 - 249 employees
- Montreal, Canada
Osedea is a computer software company boasting a team of just over 40 employees that provide custom software and mobile app development, as well as AI services. From their headquarters in Montreal, Canada, they partner with enterprise and mid-market companies in the manufacturing, energy, and telecom sectors.
Industries
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Osedea developed a modern manufacturing application for a renewable energy company. They were also tasked with UI/UX design and backend work.
"They accommodated our requests as the project went into the plan."
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2
- $75,000+
- 50 - 249 employees
- Vancouver, Canada
UX design company and product design company Polyform Studio is based in Vancouver, Canada. They specialize in ux/ui design and product design and were founded in 2019.
Industries
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Polyform Studio was hired for mobile app development services by a social content platform. They built the client's platform that helps teens to express themselves emotionally.
"Honestly, Polyform Studio can see the big picture, get excited about it, and then finesse it down to the pixel level."
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3
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Idea Theorem is a Toronto-based UX/UI design and development agency. Founded in 2016, the team of 5 specializes in UX/UI design. They work with small businesses, midmarket businesses, and enterprises, focusing on financial services, business services, and consumer products and services.
Clients
- LifeLabs
- Aviva
- City of Toronto
- Woodbine Racetrack
Industries
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Idea Theorem designed and developed a custom content management system for teachers and students. The first version was launched and tested in one branch of the school.
“Their human-centered design focus was great.”
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4
- $10,000+
- 10 - 49 employees
- Halifax, Canada
Located in Halifax, Canada, Mindsea prides itself on creating beautiful and integrated apps. With a team of about 20 employees, their informative apps are highlighted by Apple and come highly rated.
Clients
- Constant Health
- Proposify
- Mobi Inc
- LuminUltra
Industries
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An economic development organization has hired MindSea to provide mobile app development. They're creating an iOS and Android app from scratch to connect recent grads to professionals in the labor market.
''We have no surprises on their end because they give us costs before doing anything.''
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5
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Founded in 2019, Brand Vision is a web design company. Their small team is in Toronto, Canada. Their services include web design, social media marketing, branding, market research, and more.
Clients
- Winona Park Towns
- ForestHill Brokerage
- Diamond Realty Developers
- Quick Consols
Industries
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Brand Vision developed an e-commerce website for a production company. Following an onboarding phase, they brainstormed ideas for the design, laid out a project roadmap, and rebuilt the platform.
"The most impressive things about Brand Vision are their responsiveness and efficiency."
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6
- $25,000+
- 10 - 49 employees
- Montréal, Canada
Orizon Design, an UX company, was launched in 2017. The agency offers ux/ui design, product design, web design, branding, and more and has a small team. The agency is based in Montréal, Canada.
Clients
- Zara
- UberEats
- Red Bull
- Telus
Industries
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Orizon Design developed a mobile app for an arts and entertainment company. Within six weeks, they completed the initial stage of their contract with the UI/UX design as the primary deliverable.
"They really know what they are doing and how best to implement each idea."
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7
- $10,000+
- 10 - 49 employees
- Vancouver, Canada
Skyrocket Digital is a digital marketing company that was founded in 2011 and offers 20 employees at its Vancouver, Canada headquarters. This firm provides branding, digital strategy, and web design services to clients in industries such as business services, education, and financial services.
Clients
- YYoga
- Obakki Foundation
- Bluzelle
- Sexy Hair
Industries
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Tasked with refreshing an existing site, Skyrocket Digital developed a brand and messaging strategy for a pet health products company. They conducted user research to inform their redesigns of the website.
"They were incredibly responsive to adapting to our needs as we moved through the engagement."
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8
- $50,000+
- 10 - 49 employees
- Edmonton, Canada
Lift Interactive is a creative agency that is located in Edmonton, Canada. Founded in 2002, they have over 20 employees who specialize in web design, digital strategy, and branding. Most clients are small and midmarket businesses in the nonprofit, hospitality, and consumer products sectors.
Clients
- USAFActs.org
- Tourism Jasper
- Amplifier Giving
- Business in Vancouver
Industries
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Lift Interactive built two office software systems. One centralizes appointment bookings and distributes work orders, while the other posts results and notifications.
"The atmosphere in the organization itself is really productive and attractive."
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9
- $25,000+
- 10 - 49 employees
- Toronto, Canada
This Toronto, Canada agency brings its small team of fewer than 10 to create UX/UI designs for the B2B market. ROSSUL was founded in 2003, and though the majority of the company's work is in UX/UI, it also handles web and logo design.
Clients
- ABB
- Thermo Fisher
- Libro
- Trapeze Group
Industries
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A software company in the insurance and risk management industry engaged Rossul for a UX redesign of a legacy platform. Their work continues on to include logo design, web design, and tradeshow displays.
"It's been great to have a partner whose recommendations we can trust."
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10
- $50,000+
- 10 - 49 employees
- Vancouver, Canada
POWERSHiFTER is a digital strategy and development company that was founded in 2008. The agency has a team of 32 employees across Canada in Vancouver and Toronto. They focus on projects in web design, mobile app development, UX/UI design, SEO, and conversion optimization. These efforts mostly serve companies in the advertising and marketing, business services, financial services, IT, and telecommunications industries.
Industries
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POWERSHiFTER revamped a web presence with a new CMS and an improved UX, UI, and content navigation system. They worked through technical debt to switch to a new stack and identify critical measurements.
"They were a shining example of collaboration other teams should aspire to."
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11
- $10,000+
- 10 - 49 employees
- Oakville, Canada
Interpix Design Inc. is a UX/UI design agency based in Ontario, Canada. The agency, founded in 1995, has a team of less than 15 who provide UX/UI design, custom software development, digital strategy, and web design services to midmarket and enterprise companies.
Clients
- TERANET
- DoProcess
- Fidelity Investments Canada
- National Bank Financial
Industries
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Interpix Design Inc developed a platform that allows access to internal analytics and reports. They worked closely with customers to ensure that the interface was user-friendly and intuitive.
“Unlike other companies I’ve worked with, they wanted to create the best solution instead of just taking orders.”
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12
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Quantum Mob is a Toronto-based end-to-end digital innovation firm with a passion for building beautiful & functional products that deliver results. Established in 2016, they provide custom-tailored software solutions that empower their partners to succeed. Their services range from ideation to design, engineering to DevOps, support to team/staff augmentation, and much more. Clients include cutting-edge early-stage startups to elite Fortune 500.
Clients
- Air Miles
- University of Toronto
- AMD
- Temagami Systems
Industries
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Quantum Mob developed the user interface components of a complex web app. Helping the client work in a more agile way, their UI and data experts supported the project throughout all its stages.
"They're a small group of very talented people who actually care about delivering."
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13
- $10,000+
- 10 - 49 employees
- Toronto, Canada
Founded in 2011, Guarana Technologies is a mobile agency headquartered in Toronto, Canada, with additional offices in Montreal, Canada, and Parque Campolin, Brazil. Guarana Technologies has around 20 employees who focus on mobile app development, UX/UI design, and IoT development.
Clients
- Raden
- Evenflow
- Life you Love
- KINETICOACH
Industries
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After a software company developed a user interface and user experience for their new mobile app, they hired Guarana Technologies to augment their development efforts.
"They are extremely committed and very reliable. They had a clear understanding of our requirements."
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14
- $75,000+
- 50 - 249 employees
- Toronto, Canada
Clearbridge Mobile is a full-stack mobile app design and development firm based in Toronto, Canada. It has launched more than 250 apps for large enterprise clients including more than 35 Fortune 500s. These apps have been downloaded more than 300 million times.
Clients
- Disney
- New England Sports Network (NESN)
- Groupe Media TFO
- Crohn’s and Colitis Canada
Industries
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Clearbridge Mobile developed a fast food company’s mobile app. They also implemented host card emulation and contributed near field payment procedures. They beat IBM to the contract with their dev skill.
"Clearbridge Mobile goes above and beyond what you expect from them."
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15
- $25,000+
- 2 - 9 employees
- Mississauga, Canada
Blank Space Corp is an app development company headquartered in Toronto. Founded in 2015, the team of less than 10 specializes in mobile app development, UX/UI design, and web design.
Clients
- Pita Pit Canada
- Mizrahi Homes Inc.
- XO Records
- Dunkin' UAE
Industries
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Blank Space created the prototype of a platform for sports communities. They continue to provide UI design services for the actual product.
“Blank Space receives feedback well and implements revisions quickly.”
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16
- $5,000+
- 10 - 49 employees
- Coquitlam, Canada
Ballistic Arts is a full-service digital marketing agency based in Coquitlam, Canada. The company, founded in 2002, has a team of around 20 that provides a wide range of services -- including digital strategy, social media marketing, and content marketing -- to small and larger-sized companies and institutions in various industries.
Clients
- Seaspan
- Tim Hortons
- Home Builders Association
- Regional District of Nanaimo
Industries
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A real estate nonprofit hired Ballistic Arts to do a complete overhaul of its website. The goal of the project was to make it more accessible and easier for the company to update.
"The balance was very effective."
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17
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries.
Clients
- Loverboy
- Endy
- Harvard Business School
- Stanford Design School
Industries
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pb+j provides in-house design and development services to a custom acrylic photos company. They built a Shopify site, which they’re making compatible with Amazon product listings. They’ve done other sites.
“Creatively, they are exceptional.”
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18
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.
Clients
- American Foundation for the Blind
- Fair Trade USA
- Smithsonian Institution
- Environmental Defense Fund
Industries
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Kalamuna redesigned a website and migrated it from Drupal 6 to 7, and continue to provide maintenance and updates. Added features include a comments section, speaker registration, and new program display.
"They have really awesome folks on their team."
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19
- $50,000+
- 10 - 49 employees
- Montréal, Canada
Sidekick Interactive is a digital agency located in Montreal, Canada. Since 2011, their team of 12 has been specializing in UX/UI design, mobile app development, and cloud consulting & SI. Sidekick Interactive works with clients in the world of business and non-profit.
Clients
- HP
- ABB
- Daimler
- Flo-AddEnergie
Industries
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Sidekick Interactive developed a custom software solution for an infrastructure product management tool for use with 3-D modeling. Their code primarily focused on enabling usability on offline mobile devices.
"It was really refreshing to see how fast a company can respond to changing requirements. "
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20
- $50,000+
- 10 - 49 employees
- Edmonton, Canada
Paper Leaf is a freelance product developer based in Edmonton, Canada. The freelancer specializes in web design and development, mobile app development, UX/UI design, and more for small businesses.
Clients
- Canadian Automobile Association
- Elections Alberta
- SurveyMonkey
- Alberta Motor Association
Industries
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Paper Leaf built a WordPress site with a LearnDash LMS for new member orientation. The project incorporated video, user tracking, and personalized, dynamic solutions for information retention and member engagement.
“They went above and beyond and made the experience completely effortless.”
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21
- Undisclosed
- 50 - 249 employees
- Calgary, Canada
Robots & Pencils is a web design company. Their midsize team is in Calgary, California. The agency specializes in web design, Artificial Intelligence, and mobile app development.
Industries
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Robots & Pencils has integrated Salesforce into a transportation services company's management system. They have gathered the requirements and presented the project's design using Figma.
"Their ability to adapt to changes is impressive."
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22
- $25,000+
- 10 - 49 employees
- Montreal, Canada
Swoo Agence Numérique is a small Brossard, Canada-based web development company. They offer web development, e-commerce development, branding, logo, and more and were founded in 2001.
Industries
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Swoo Agence Numérique (formerly Bureau Billy) designed and developed the beta version of a video gaming matchmaking platform. It enables online video gamers to wager money on skill-based competitions. The web app was programmed using Node and JavaScript.
“They made life easier for me. I felt fortunate to have this team in my corner.”
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23
- $10,000+
- 10 - 49 employees
- Toronto, Canada
KRFTWRK is a digital agency located in Toronto. Founded in 2008, their small team of 7 specializes in UX/UI design, content marketing, conversion optimization, branding, and digital strategy.
Clients
- Salesforce
- Canadian Red Cross
- Quiznos
Industries
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Using agile approach, KRFTWRK provided UX design for client-facing projects and internal websites. They also managed website marketing.
"We liked the fact that they're a young company with a fresh perspective..."
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24
- $25,000+
- 2 - 9 employees
- North Vancouver, Canada
Based in Vancouver, Canada, Sixzero Design is an UX design company. Founded in 2018, the small team provides ux/ui design and product design.
Clients
- University of Alberta
- Squadcast.fm
- Kinzoo
- Shop this city
Industries
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A product and store locator platform hired Sixzero Design to provide UX design. They improved the client's existing interface using Figma as their main tool.
''It was wonderful to work with them because they had a fantastic response to feedback.''
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25
- $50,000+
- 10 - 49 employees
- Vancouver, Canada
Convergence is a technology development company based in Vancouver, Canada, that was established in 2014. Their team of 7 employees offers web development, custom software development, mobile app development, enterprise app modernization, and blockchain services.
Industries
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Convergence developed an MVP of a custom, reactive web platform. They applied pre-existing brand elements into the UI/UX and integrated features such as AI APIs, payment processing, and proprietary logic. They’ve since developed an NLP engine and further evolved the platform. This review was updated by the client on July 30, 2019.
“Their strength lies in their strong technical and design abilities to tackle any challenge.”
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26
- Undisclosed
- 10 - 49 employees
- Calgary, Canada
Founded in 2020, Bison & Bird is a digital strategy company. They are headquartered in Calgary, Canada and Santa Barbara, Brazil and have a small team. Their services include digital strategy, BI & big data consulting & SI, cloud consulting & SI, CRM consulting and SI, and more.Industries
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Bison & Bird designed, developed, and implemented a Microsoft Dynamics CRM system for a data automation company. The project included a thorough discovery process to assess the client’s needs.
“Bison & Bird was very good to work with. They learned with us, pivoted with us, and took the lead when they needed to.”
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27
- $1,000+
- 2 - 9 employees
- Toronto, Canada
Established in 2016, Crushing Cones is a web development company. The company provides web development, web design, and ux/ui design and has a small team.
Clients
- Bluemind
- PitchUpp
- Prime Property Care
Industries
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Cushing Cones designed the UI/UX of a software development company's AR mobile app. They built the client's app's UX structure and a UI prototype.
"Their design work was quite impressive for an industry that isn't quite mainstream at this point."
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28
- Undisclosed
- 10 - 49 employees
- Toronto, Canada
Founded in 2014, PATIO Interactive is a digital design and development company. Their team of around 12 employees is based in Toronto, with an additional office in Ontario. They focus on market strategy, UX design, and custom software development services.
Clients
- PricewaterhouseCoopers
- TD Canada Trust
- AB Inbev
- Ernst and Young
Industries
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PATIO Interactive Inc. provided a VR video game-style training for a large international bank. Their work also included creating a VR walkthrough for a new bank.
“Our money was really well spent and we were able to leave a big impression on a lot of employees.”
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29
- $25,000+
- 2 - 9 employees
- Mississauga, Canada
Ankit Designs Inc. is a design agency based in Mississauga, Canada with no more than 10 employees. Since their founding in 2010, they have offered web development, web design, and branding solutions to clients in the industries of business and financial services.
Clients
- Penny Appeal Canada
- Newcomp Analytics
- Brad J Lamb Realty
- Hans Dairy
Industries
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Ankit Designs Inc. revamped a WordPress website, providing design options for new pages and generating custom code. They’ve also provided training so the client can perform simple maintenance.
"They’re quite excellent, always upfront on what they’re working on."
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30
- $5,000+
- 2 - 9 employees
- Toronto, Canada
Unparallel Brand + Design was founded in 2009 and is located in Toronto, Canada. With two employees, they provide branding, web design, and UX/UI design for enterprise, midmarket, and small businesses. They're focused on automotive, financial services, and consumer products, and services industries.
Clients
- BookJane
- MaxSold
- Manic Coffee
- Pape Chaudhury
Industries
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Unparallel Brand + Design performs a wide variety of restaurant branding services. They have assisted with interior design, website creation, and print materials such as menus and business cards.
“They make creative, cost-effective decisions considering the resulting ROI.”
Most Reviewed User Research Company in Canada
Check out an User Research Company in Canada with the most new reviews in the past 12 months.
User Research Company
Canada
- 11 6 new reviews
- 12 5 new reviews
- 13 5 new reviews
- 14 4 new reviews
- 15 4 new reviews
