Top 100 User Research Agencies in Canada

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Top 100 User Research Agencies in Canada

May 2022

Looking for a top user research agency in Canada?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. 

Jump to Most Reviewed Companies

List of the Best Canada User Research Companies

  • 1
    • $50,000+
    • 10 - 49 employees
    • Edmonton, Canada

    Lift Interactive is a creative agency that is located in Edmonton, Canada. Founded in 2002, they have over 20 employees who specialize in web design, digital strategy, and branding. Most clients are small and midmarket businesses in the nonprofit, hospitality, and consumer products sectors. 

    Clients

    • USAFActs.org
    • Tourism Jasper
    • Amplifier Giving
    • Business in Vancouver

    Industries

    Notable Project

    Lift Interactive Inc. promoted a tourism group's international accreditation through designing a marketing campaign and a landing page. The team's project involvement also covered the conceptualization phase.

    "It’s pretty rare to come across an agency with such a high-caliber team."

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  • 2
    • $25,000+
    • 10 - 49 employees
    • Montréal, Canada

    Orizon Design, an UX company, was launched in 2017. The agency offers ux/ui design, product design, web design, branding, and more and has a small team. The agency is based in Montréal, Canada.

    Clients

    • Zara
    • UberEats
    • Red Bull
    • Telus

    Industries

    Notable Project

    Orizon Design UI/UX was hired by a venture studio to enhance and complete their new project's UX/UI design. The team used Figma to design the app layout and created the branding and UI for the final version.

    "Orizon's designers are very creative and really good at UI design."

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  • 3
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Montreal, Canada

    Signifly is a digital design and development agency headquartered in Montreal, Canada, with an office in Copenhagen. Since 2010, their team of about 30 has expertise in digital strategy, UX/UI design, and e-commerce development. 

    Clients

    • Google
    • BMO - Bank of Montreal
    • Diva Cup
    • GE Current

    Industries

    Notable Project

    Signifly provided digital strategy services for an investor connection company. After discussions, the team came up with a comprehensive kick-off workshop for a better understanding of the goals and targets.

    " If there was going to be a delay, they let us know ahead of time."

    Visit Site
  • 4
    • Scheduling

      4.7
    • Quality

      4.5
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Montreal, Canada

    Osedea is a computer software company boasting a team of just over 40 employees that provide custom software and mobile app development, as well as AI services. From their headquarters in Montreal, Canada, they partner with enterprise and mid-market companies in the manufacturing, energy, and telecom sectors. 

    Industries

    Notable Project

    Osedea provided web development services for a technology platform. They advised the client on the technologies to use and the resources needed. Then, they developed the MVP from scratch using JavaScript.

    “They had the right people working on my project; the teammates understood it.”

    Visit Site
  • 5
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Halifax, Canada

    Located in Halifax, Canada, Mindsea prides itself on creating beautiful and integrated apps. With a team of about 20 employees, their informative apps are highlighted by Apple and come highly rated.

    Clients

    • Constant Health
    • Proposify
    • Mobi Inc
    • LuminUltra

    Industries

    Notable Project

    MindSea helped an orthopedics laboratory develop an app to use patient information and provide them with instant feedback to improve their exercises. They also developed a database to gather the information.

    “MindSea’s project management distinguishes them from other providers; they’ve done a very good job in that regard.”

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  • 6
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    This Toronto, Canada agency brings its small team of fewer than 10 to create UX/UI designs for the B2B market. ROSSUL was founded in 2003, and though the majority of the company's work is in UX/UI, it also handles web and logo design. 

    Clients

    • ABB
    • Thermo Fisher
    • Libro
    • Trapeze Group

    Industries

    Notable Project

    ROSSUL redesigned the UI/UX of a web app for a blockchain enterprise solution provider. They created several user personas and developed a compatible design solution with the existing blockchain technology.

    "What’s most impressive is their professionalism and experience."

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  • 7
    • $10,000+
    • 10 - 49 employees
    • Oakville, Canada

    Interpix Design Inc. is a UX/UI design agency based in Ontario, Canada. The agency, founded in 1995, has a team of less than 15 who provide UX/UI design, custom software development, digital strategy, and web design services to midmarket and enterprise companies.

    Clients

    • TERANET
    • DoProcess
    • Fidelity Investments Canada
    • National Bank Financial

    Industries

    Notable Project

    Interpix Design was tapped by a Legal Solutions Provider to develop a mobile app to supplement the Provider's new cloud solution, designing the prototype, conducting user tests, and built the final app. Interpix Design's work enabled the Provider to successfully transition thousands of law firms to the new app.

    "Interpix Design has a good development approach that I respect and trust." - National Product Manager, Legal Solutions Provider 

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  • 8
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Idea Theorem is a Toronto-based UX/UI design and development agency. Founded in 2016, the team of 5 specializes in UX/UI design. They work with small businesses, midmarket businesses, and enterprises, focusing on financial services, business services, and consumer products and services.  

    Clients

    • LifeLabs
    • Aviva
    • City of Toronto
    • Woodbine Racetrack

    Industries

    Notable Project

    Idea Theorem conducted a mobile application audit to assess its UX for an HVAC company. They led sessions to review their findings throughout the audit and ultimately developed a report with suggestions.

    "Idea Theorem performed an audit and provided a final report that was highly detailed and thorough."

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  • 9
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2011, Guarana Technologies is a mobile agency headquartered in Toronto, Canada, with additional offices in Montreal, Canada, and Parque Campolin, Brazil. Guarana Technologies has around 20 employees who focus on mobile app development, UX/UI design, and IoT development.

    Clients

    • Raden
    • Evenflow
    • Life you Love
    • KINETICOACH

    Industries

    Notable Project

    Guaraná Technologies developed a mobile app in Swift. They added animations to the app and integrated other features.

    "They surpassed my expectations in terms of what we could build."

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  • 10
    • $75,000+
    • 50 - 249 employees
    • Vaughan, Canada

    Clearbridge Mobile is a full-stack mobile app design and development firm based in Toronto, Canada. It has launched more than 250 apps for large enterprise clients including more than 35 Fortune 500s. These apps have been downloaded more than 300 million times.

    Clients

    • Disney
    • New England Sports Network (NESN)
    • Groupe Media TFO
    • Crohn’s and Colitis Canada

    Industries

    Notable Project

    Clearbridge developed a full-featured iOS and Android app that enabled telecom customers to pay their bills and manage their statements. The client raved about the team’s proactive attitude, immaculate project management process, and flawless – though complex – deliverables.

    “They’ve impressed multiple departments and teams within our organization. They’ve set a new standard for us.” – Product Manager, Telecommunications Company

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  • 11
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries. 

    Clients

    • Loverboy
    • Endy
    • Harvard Business School
    • Stanford Design School

    Industries

    Notable Project

    A baby and family products manufacturer had a WooCommerce site. Since they wanted to move to a different platform, they engaged pb+j to build and design a Shopify site. They also integrated an inventory system.

    "They were extremely hardworking, and they tried hard to give us everything."

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  • 12
    • Scheduling

      4.3
    • Quality

      4.5
    • Cost

      4.4
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Toronto, Canada

    Quantum Mob is a Toronto-based end-to-end digital innovation firm with a passion for building beautiful & functional products that deliver results. Established in 2016, they provide custom-tailored software solutions that empower their partners to succeed. Their services range from ideation to design, engineering to DevOps, support to team/staff augmentation, and much more. Clients include cutting-edge early-stage startups to elite Fortune 500.

    Clients

    • Air Miles
    • University of Toronto
    • AMD
    • Temagami Systems

    Industries

    Notable Project

    A healthcare solutions company tapped Quantum Mob to provide rapid product design services. The team consulted with stakeholders and produced high-fidelity mockups that could improve business processes.

    "They were client-focused, making it feel more like a partnership rather than a client-vendor relationship."

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  • 13
    • $25,000+
    • 2 - 9 employees
    • Toronto, Canada

    Parachute Design Group is a web design company based in Toronto. Their small team of around 5 has been specializing in web design, web development, and branding since 2003. Parachute Design Group Inc. works with different industries such as business services, healthcare, and information technology.  

    Clients

    • The JUNO Awards
    • Government of Ontario
    • SickKids Hospital
    • integrate.AI

    Industries

    Notable Project

    Parachute Design Group Inc. was tasked with developing a new website for a cannabis retailer. The client's previous website  had outlived its shelf life.

    "We received regular and detailed updates from Parachute regarding the status of the project."

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  • 14
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.

    Clients

    • American Foundation for the Blind
    • Fair Trade USA
    • Smithsonian Institution
    • Environmental Defense Fund

    Industries

    Notable Project

    Kalamuna redesigned the website of a research center. They improved the site’s UX/UI and usability, making it easier to update and edit. They provided a two-week warranty after the site’s launch.

    “It felt like we could trust their expertise and ability to deliver.”

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  • 15
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Edmonton, Canada

    Paper Leaf is a freelance product developer based in Edmonton, Canada. The freelancer specializes in web design and development, mobile app development, UX/UI design, and more for small businesses. 

    Clients

    • Canadian Automobile Association
    • Elections Alberta
    • SurveyMonkey
    • Alberta Motor Association

    Industries

    Notable Project

    Paper Leaf is developing a mobile application that automates risk assessment for truck drivers and aids transportation audits. The first version is live, and they’re working to deliver user-requested features.

    "Their personable staff understood what I wanted from a non-technical perspective."

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  • 16
    • $10,000+
    • 10 - 49 employees
    • Vancouver, Canada

    Skyrocket Digital is a digital marketing company that was founded in 2011 and offers 20 employees at its Vancouver, Canada headquarters. This firm provides branding, digital strategy, and web design services to clients in industries such as business services, education, and financial services.

    Clients

    • YYoga
    • Obakki Foundation
    • Bluzelle
    • Sexy Hair

    Industries

    Notable Project

    Skyrocket Digital led a rebranding effort for a philanthropy company. They redesigned the client’s existing web platform and marketing collateral. The revamped designs better reflect the company’s values and aesthetics. Skyrocket Digital delivered all materials on time despite delays on the client’s side.

    “Skyrocket Digital took us through a comprehensive discovery stage, which allowed us to enhance our original vision. In addition to understanding our needs, they exposed us to more innovative ways to present our brand.” – CEO, Philanthropy Company

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  • 17
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Vancouver, Canada

    Convergence is a technology development company based in Vancouver, Canada, that was established in 2014. Their team of 7 employees offers web development, custom software development, mobile app development, enterprise app modernization, and blockchain services.

    Industries

    Notable Project

    Convergence was hired by a tech company to develop a custom software with a user dashboard. The team has designed and built the entire tech stack and is providing ongoing tech support for the client.

    "Their accessibility and expertise across all aspects of the build are commendable."

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  • 18
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    KRFTWRK is a digital agency located in Toronto. Founded in 2008, their small team of 7 specializes in UX/UI design, content marketing, conversion optimization, branding, and digital strategy.

    Clients

    • Salesforce
    • Google
    • Canadian Red Cross
    • Quiznos

    Industries

    Notable Project

    KRFTWRK was tasked with updating a NodeBB platform's website. They wanted a completely new website that run on WordPress with Elementor. 

    "All team members were very professional and easy to work with and the work itself was well done."

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  • 19
    • $50,000+
    • 10 - 49 employees
    • Vancouver, Canada

    POWERSHiFTER is a digital strategy and development company that was founded in 2008. The agency has a team of 32 employees across Canada in Vancouver and Toronto. They focus on projects in web design, mobile app development, UX/UI design, SEO, and conversion optimization. These efforts mostly serve companies in the advertising and marketing, business services, financial services, IT, and telecommunications industries.

    Industries

    Notable Project

    POWERSHiFTER designed and developed two Android and iOS apps, using React Native for the mobile applications and several Google Cloud Services for the web application. 

    "They do a good job of understanding the requirements and needs before tackling the project, which is very hard to do."

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  • 20
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2014, PATIO Interactive is a digital design and development company. Their team of around 12 employees is based in Toronto, with an additional office in Ontario. They focus on market strategy, UX design, and custom software development services.

    Clients

    • PricewaterhouseCoopers
    • TD Canada Trust
    • AB Inbev
    • Ernst and Young

    Industries

    Notable Project

    The team worked with a brewing company to create engaging packaging for new products along with a behind-the-scenes 360 video to immerse buyers in the creation of the product. Their strategic ideas have become creative assets for the partner.

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  • 21
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada

    Unparallel Brand + Design was founded in 2009 and is located in Toronto, Canada. With two employees, they provide branding, web design, and UX/UI design for enterprise, midmarket, and small businesses. They're focused on automotive, financial services, and consumer products, and services industries.

    Clients

    • BookJane
    • MaxSold
    • Manic Coffee
    • Pape Chaudhury

    Industries

    Notable Project

    Unparallel Brand + Design developed a website to reflect a new brand image, reworking the color scheme and company voice for a real estate brokerage. Their work contributed to an increase in leads.

    "Less than a year after launching our site, we have been generating about 10 leads per day." –Broker of Record & Founder, Real Estate Brockerage

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  • 22
    • Scheduling

      4.5
    • Quality

      4.6
    • Cost

      4.3
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Therefore is a digital agency that is located in Toronto. Founded in 2003, Therefore's team of 20 employees has nearly two decades of experience in Drupal based web development. The firm also offers UI/UX design and digital strategy services to its clients. The firm primarily works with mid-market sized clients from the entertainment, financial services, and government industries.  

    Clients

    • Longo's
    • Second Cup
    • Rocky Mountaineer
    • National Gallery of Canada

    Industries

    Notable Project

    Therefore redesigned a Drupal site that needed updates to the wireframes and functionality. The goal was to make the site more user-friendly and provide more information to visitors in hopes of increasing sales leads.

    “The user experience is much better.”

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  • 23
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Vancouver, Canada

    Pieoneers is a mobile app development company that was founded in 2009. The company is located in Vancouver, Canada where its team of 10 works on mobile app development, web development, web design, and UX/UI design for primarily small businesses. 

    Clients

    • University of British Columbia (UBC)
    • London School of Economics (LSE)
    • Smith College
    • University of Notre Dame (ND)

    Industries

    Notable Project

    Pieoneeers rebuilt an app for a sports data platform, using JavaScript, Node.js, Kubernetes, and Go, and hosting the platform with Google Cloud. They’ve also helped rebrand the platform.

    “I was blown away by what we got and what the value was for what we paid. It happened in such a quick timeframe.”

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  • 24
    • $50,000+
    • 10 - 49 employees
    • Montréal, Canada

    Sidekick Interactive is a digital agency located in Montreal, Canada. Since 2011, their team of 12 has been specializing in UX/UI design, mobile app development, and cloud consulting & SI. Sidekick Interactive works with clients in the world of business and non-profit. 

    Clients

    • ABB
    • City of Montreal
    • Car2Go
    • Transdev Canada

    Industries

    Notable Project

    Sidekick Interactive is helping an education network build a stress management mobile app for staff and students. They led ideation sessions, built a feature roadmap, and developed mid¬high-fidelity prototypes.

    “They were very diligent and respected their deadlines well.”

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  • 25
    • Scheduling

      3.5
    • Quality

      4.0
    • Cost

      3.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Vancouver, Canada

    Paradigm is an user experience design agency established in 2016. Based in Istanbul, Turkey, their small team specializes in ux/ui design, web development, mobile app development, and web design.

    Clients

    • Inverse Online School of Art (MENA)
    • Crypto Copy Trading (Australia)
    • Zamin Carpooling App (US)

    Industries

    Notable Project

    Paradigm provides custom development services for an ERP development company. They’re currently working on a browser-based laundry ERP and building it using Python for the backend.

    "Our expectations have come true. They’re great."

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  • 26
    • $25,000+
    • 2 - 9 employees
    • Toronto, Canada

    Blank Space Corp is an app development company headquartered in Toronto. Founded in 2015, the team of less than 10 specializes in mobile app development, UX/UI design, and web design. 

    Clients

    • Takeda Canada
    • Botox® Cosmetic
    • Mizrahi Homes
    • Toronto Academy of Acting Decor Group, Inc.

    Industries

    Notable Project

    Blank Space Digital is the development partner of a customer loyalty platform. They build custom loyalty and payment apps for an end client. After introductions, they drive the process mostly on their own.

    "They meet their deadlines. Our clients are delighted with Blank Space's timelines and deliverables."

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  • 27
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2008, VerticalWave Solutions is a web and mobile development company headquartered in Toronto, Ontario, with an additional office in Timisoara, Romania. With a small staff of around 5 employees, VerticalWave Solutions specializes in mobile app development, web development, and e-commerce development, especially for small and midmarket clients in the nonprofit sector. 

    Clients

    • Canadian Mortgage And Housing Corporation
    • Ontario Lottery And Gaming
    • York University
    • C.D. Howe

    Industries

    Notable Project

    VerticalWave Solutions was in charge of a website redesign for a publishing company. Working with the company's in-house designers helped to maintain the brand's image, VerticalWave Solutions built a new website on Drupal with a user friendly backend that could be easily maintained by users with little technical knowledge. The client was impressed with how fast VerticalWave Solutions worked.

    "Vertical Wave was very good about remaining transparent with the budget. If we wanted to do anything beyond the scope of work, VerticalWave let us know how much more it would cost, and we made agreements together."- Business Development Manager

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  • 28
    • $1,000+
    • 2 - 9 employees
    • Calgary, Canada

    A digital marketing agency based in Calgary, LOUD Marketing provides branding, digital strategy, and social media marketing to small businesses Established in 2011, they work companies across various industries.

    Clients

    • Bow Tie Power Washing
    • Speedy Apollo
    • RC Movers
    • PopArts Studio

    Industries

    Notable Project

    LOUD Marketing developed a web site for a forklift rental company. They also manage SE, social media, reputation, and reviews. Their services strengthened brand identity and the company’s online presence. As a result, traffic and sales have increased. The LOUD Marketing team was committed to research and executing on strategy.

    “The flow was smooth and efficient enough to allow me to focus on my business while they took care of the marketing of my business.” – Owner, Forklift Rental Company

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  • 29
    • $50,000+
    • 50 - 249 employees
    • Vancouver, Canada

    UX design company and product design company Polyform Studio is based in Vancouver, Canada. They specialize in ux/ui design and product design and were founded in 2019.

    Industries

    Notable Project

    Polyform Studio helped a marketing and advertising software company design their platform. They conducted interviews and research, built wireframes, made iterations for accuracy, and provided a complete design.

    "I liked their willingness to go deep and understand our customers instead of just delivering pretty designs."

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  • 30
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada

    ArtBeat.Marketing is a Toronto-based boutique creative agency. Founded in 2000 and serving primarily midmarket clients, their team focuses on brand communications and ad campaign design. Their branding specialties are corporate identity, product branding, and brand messaging. On the technical side, they're proficient in Adobe. 

    Clients

    • Humber College
    • Ideal Logistics Group
    • LANT Insurance

    Notable Project

    ArtBeat.Marketing provided data visualization for the employment equity program of a local college. They configured a way to present important data in a visually appealing way. They adhered to existing brand guidelines, and their work was received enthusiastically by the end-audience.

    "The response from the people who have seen the report has been overwhelmingly positive. Art made an electronic version and another version for print." — Human Rights, Equity, & Diversity Advisor, Local College

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Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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