Top 100 User Research Agencies in Canada
September 2022Looking for a top user research agency in Canada?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Canada. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.
List of the Best Canada User Research Companies
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1
- $50,000+
- 50 - 249 employees
- Montreal, Canada
Osedea is a computer software company boasting a team of just over 40 employees that provide custom software and mobile app development, as well as AI services. From their headquarters in Montreal, Canada, they partner with enterprise and mid-market companies in the manufacturing, energy, and telecom sectors.
Industries
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A swimming lessons company hired Osedea to improve their web app. The team addressed the app’s issues and worked on the booking system, which includes a customizable calendar. They still support the app.
"They're able to find solutions within our budget."
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2
- $50,000+
- 50 - 249 employees
- Vancouver, Canada
UX design company and product design company Polyform Studio is based in Vancouver, Canada. They specialize in ux/ui design and product design and were founded in 2019.
Industries
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Polyform Studio redesigned the UI/UX of a financial management app for creators. They’ve also helped the client improve their branding by tweaking their logo, colors, and visual aesthetic.
“They’re very willing to work with startups they believe in, offering a low-cost service.”
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3
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Idea Theorem is a Toronto-based UX/UI design and development agency. Founded in 2016, the team of 5 specializes in UX/UI design. They work with small businesses, midmarket businesses, and enterprises, focusing on financial services, business services, and consumer products and services.
Clients
- LifeLabs
- Aviva
- City of Toronto
- Woodbine Racetrack
Industries
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Idea Theorem conducted a mobile application audit to assess its UX for an HVAC company. They led sessions to review their findings throughout the audit and ultimately developed a report with suggestions.
"Idea Theorem performed an audit and provided a final report that was highly detailed and thorough."
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4
- $10,000+
- 10 - 49 employees
- Montreal, Canada
Signifly is a digital design and development agency headquartered in Montreal, Canada, with an office in Copenhagen. Since 2010, their team of about 30 has expertise in digital strategy, UX/UI design, and e-commerce development.
Clients
- BMO - Bank of Montreal
- Diva Cup
- GE Current
Industries
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Signifly provided rebranding for a company after their product lines changed post-acquisition of a competitor. They created four brands within a tight schedule, including logos, brand books, and slide decks.
"Their collaborative attitude is their biggest strength."
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5
- $25,000+
- 10 - 49 employees
- Montréal, Canada
Orizon Design, an UX company, was launched in 2017. The agency offers ux/ui design, product design, web design, branding, and more and has a small team. The agency is based in Montréal, Canada.
Clients
- Zara
- UberEats
- Red Bull
- Telus
Industries
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Orizon Design provided UI/UX design services for a geolocation-based digital collectible drops company. The team also conducted competitive research and had weekly design meetings to discuss project updates.
"Our workflow was extremely effective."
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6
- $10,000+
- 10 - 49 employees
- Vancouver, Canada
Skyrocket Digital is a digital marketing company that was founded in 2011 and offers 20 employees at its Vancouver, Canada headquarters. This firm provides branding, digital strategy, and web design services to clients in industries such as business services, education, and financial services.
Clients
- YYoga
- Obakki Foundation
- Bluzelle
- Sexy Hair
Industries
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Tasked with refreshing an existing site, Skyrocket Digital developed a brand and messaging strategy for a pet health products company. They conducted user research to inform their redesigns of the website.
"They were incredibly responsive to adapting to our needs as we moved through the engagement."
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7
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Founded in 2019, Brand Vision is a web design company. Their small team is in Toronto, Canada. Their services include web design, social media marketing, branding, market research, and more.
Clients
- Winona Park Towns
- ForestHill Brokerage
- Diamond Realty Developers
- Quick Consols
Industries
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Brand Vision provided web development services to an accessories company. After learning the client’s needs and collecting content, they developed the website from scratch.
“I was most impressed by their ability to deliver what I asked for within my desired time frame.”
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8
- $50,000+
- 10 - 49 employees
- Edmonton, Canada
Lift Interactive is a creative agency that is located in Edmonton, Canada. Founded in 2002, they have over 20 employees who specialize in web design, digital strategy, and branding. Most clients are small and midmarket businesses in the nonprofit, hospitality, and consumer products sectors.
Clients
- USAFActs.org
- Tourism Jasper
- Amplifier Giving
- Business in Vancouver
Industries
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Lift Interactive Inc. promoted a tourism group's international accreditation through designing a marketing campaign and a landing page. The team's project involvement also covered the conceptualization phase.
"It’s pretty rare to come across an agency with such a high-caliber team."
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9
- $25,000+
- 10 - 49 employees
- Toronto, Canada
This Toronto, Canada agency brings its small team of fewer than 10 to create UX/UI designs for the B2B market. ROSSUL was founded in 2003, and though the majority of the company's work is in UX/UI, it also handles web and logo design.
Clients
- ABB
- Thermo Fisher
- Libro
- Trapeze Group
Industries
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ROSSUL provides UI/UX design services for a biotechnology company. For each project, they discuss customer needs, feature requirements, and design guidelines with the client. They’ve worked on five projects.
“The team really provides value when it comes to design; they can take something complicated and make it simpler.”
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10
- $10,000+
- 10 - 49 employees
- Halifax, Canada
Located in Halifax, Canada, Mindsea prides itself on creating beautiful and integrated apps. With a team of about 20 employees, their informative apps are highlighted by Apple and come highly rated.
Clients
- Constant Health
- Proposify
- Mobi Inc
- LuminUltra
Industries
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MindSea helped an orthopedics laboratory develop an app to use patient information and provide them with instant feedback to improve their exercises. They also developed a database to gather the information.
“MindSea’s project management distinguishes them from other providers; they’ve done a very good job in that regard.”
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11
- $10,000+
- 10 - 49 employees
- Oakville, Canada
Interpix Design Inc. is a UX/UI design agency based in Ontario, Canada. The agency, founded in 1995, has a team of less than 15 who provide UX/UI design, custom software development, digital strategy, and web design services to midmarket and enterprise companies.
Clients
- TERANET
- DoProcess
- Fidelity Investments Canada
- National Bank Financial
Industries
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Interpix Design was tapped by a Legal Solutions Provider to develop a mobile app to supplement the Provider's new cloud solution, designing the prototype, conducting user tests, and built the final app. Interpix Design's work enabled the Provider to successfully transition thousands of law firms to the new app.
"Interpix Design has a good development approach that I respect and trust." - National Product Manager, Legal Solutions Provider
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12
- $50,000+
- 2 - 9 employees
- Toronto, Canada
Parachute Design Group is a web design company based in Toronto. Their small team of around 5 has been specializing in web design, web development, and branding since 2003. Parachute Design Group Inc. works with different industries such as business services, healthcare, and information technology.
Clients
- The JUNO Awards
- Government of Ontario
- SickKids Hospital
- integrate.AI
Industries
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Parachute Design Group Inc. was tasked with developing a new website for a cannabis retailer. The client's previous website had outlived its shelf life.
"We received regular and detailed updates from Parachute regarding the status of the project."
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13
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Quantum Mob is a Toronto-based end-to-end digital innovation firm with a passion for building beautiful & functional products that deliver results. Established in 2016, they provide custom-tailored software solutions that empower their partners to succeed. Their services range from ideation to design, engineering to DevOps, support to team/staff augmentation, and much more. Clients include cutting-edge early-stage startups to elite Fortune 500.
Clients
- Air Miles
- University of Toronto
- AMD
- Temagami Systems
Industries
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A CNC solutions company hired Quantum Mob to provide custom software development. They created an app starting from the client's frameworks and requirements, which they took and completed.
''They were able to help us sort out the project’s challenges.''
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14
- $10,000+
- 10 - 49 employees
- Toronto, Canada
Founded in 2011, Guarana Technologies is a mobile agency headquartered in Toronto, Canada, with additional offices in Montreal, Canada, and Parque Campolin, Brazil. Guarana Technologies has around 20 employees who focus on mobile app development, UX/UI design, and IoT development.
Clients
- Raden
- Evenflow
- Life you Love
- KINETICOACH
Industries
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Guaraná Technologies developed a mobile app in Swift. They added animations to the app and integrated other features.
"They surpassed my expectations in terms of what we could build."
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15
- $75,000+
- 50 - 249 employees
- Vaughan, Canada
Clearbridge Mobile is a full-stack mobile app design and development firm based in Toronto, Canada. It has launched more than 250 apps for large enterprise clients including more than 35 Fortune 500s. These apps have been downloaded more than 300 million times.
Clients
- Disney
- New England Sports Network (NESN)
- Groupe Media TFO
- Crohn’s and Colitis Canada
Industries
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Clearbridge developed a full-featured iOS and Android app that enabled telecom customers to pay their bills and manage their statements. The client raved about the team’s proactive attitude, immaculate project management process, and flawless – though complex – deliverables.
“They’ve impressed multiple departments and teams within our organization. They’ve set a new standard for us.” – Product Manager, Telecommunications Company
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16
- $25,000+
- 2 - 9 employees
- Mississauga, Canada
Blank Space Corp is an app development company headquartered in Toronto. Founded in 2015, the team of less than 10 specializes in mobile app development, UX/UI design, and web design.
Clients
- Pita Pit Canada
- Mizrahi Homes Inc.
- XO Records
- Dunkin' UAE
Industries
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Blank Space Digital is the development partner of a customer loyalty platform. They build custom loyalty and payment apps for an end client. After introductions, they drive the process mostly on their own.
"They meet their deadlines. Our clients are delighted with Blank Space's timelines and deliverables."
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17
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries.
Clients
- Loverboy
- Endy
- Harvard Business School
- Stanford Design School
Industries
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pb+j designed and developed landing pages for a children’s goods company’s Shopify website. Initially, they provided wireframes before building the pages using Metafields. They iterated based on feedback.
"Things were always clear and completed quickly."
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18
- $10,000+
- 10 - 49 employees
- Toronto, Canada
Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.
Clients
- American Foundation for the Blind
- Fair Trade USA
- Smithsonian Institution
- Environmental Defense Fund
Industries
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Kalamuna redesigned the website of a research center. They improved the site’s UX/UI and usability, making it easier to update and edit. They provided a two-week warranty after the site’s launch.
“It felt like we could trust their expertise and ability to deliver.”
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19
- $1,000+
- 50 - 249 employees
- Markham, Canada
ITechnolabs Inc is an advertising company. Launched in 2020, the team provides advertising, branding, content marketing, digital strategy, and more. Their small agency is in Markham, Canada.
Industries
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iTechnolabs Inc is providing iOS and Android mobile development for a new social media platform. They're creating a chronological feed that allows individuals and brands to create photo, video, and VR posts.
"The UI/UX they’re developing is beautiful. It’s a very high-level application."
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20
- $50,000+
- 10 - 49 employees
- Montréal, Canada
Sidekick Interactive is a digital agency located in Montreal, Canada. Since 2011, their team of 12 has been specializing in UX/UI design, mobile app development, and cloud consulting & SI. Sidekick Interactive works with clients in the world of business and non-profit.
Clients
- HP
- ABB
- Daimler
- Flo-AddEnergie
Industries
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Sidekick Interactive is helping an education network build a stress management mobile app for staff and students. They led ideation sessions, built a feature roadmap, and developed mid¬high-fidelity prototypes.
“They were very diligent and respected their deadlines well.”
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21
- $50,000+
- 10 - 49 employees
- Edmonton, Canada
Paper Leaf is a freelance product developer based in Edmonton, Canada. The freelancer specializes in web design and development, mobile app development, UX/UI design, and more for small businesses.
Clients
- Canadian Automobile Association
- Elections Alberta
- SurveyMonkey
- Alberta Motor Association
Industries
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Paper Leaf is developing a mobile application that automates risk assessment for truck drivers and aids transportation audits. The first version is live, and they’re working to deliver user-requested features.
"Their personable staff understood what I wanted from a non-technical perspective."
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22
- $10,000+
- 10 - 49 employees
- Toronto, Canada
KRFTWRK is a digital agency located in Toronto. Founded in 2008, their small team of 7 specializes in UX/UI design, content marketing, conversion optimization, branding, and digital strategy.
Clients
- Salesforce
- Canadian Red Cross
- Quiznos
Industries
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A quantum computing company hired KRFTWRK to develop a static marketing website. The team used Gatsby and HTML for development. Additionally, they used Figma to create a design system for a cloud system's UI.
"Their use of advanced tools like Figma was a differentiator, and they delivered what we wanted."
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23
- $50,000+
- 10 - 49 employees
- Vancouver, Canada
Convergence is a technology development company based in Vancouver, Canada, that was established in 2014. Their team of 7 employees offers web development, custom software development, mobile app development, enterprise app modernization, and blockchain services.
Industries
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Convergence was hired by a tech company to develop a custom software with a user dashboard. The team has designed and built the entire tech stack and is providing ongoing tech support for the client.
"Their accessibility and expertise across all aspects of the build are commendable."
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24
- $50,000+
- 10 - 49 employees
- Vancouver, Canada
POWERSHiFTER is a digital strategy and development company that was founded in 2008. The agency has a team of 32 employees across Canada in Vancouver and Toronto. They focus on projects in web design, mobile app development, UX/UI design, SEO, and conversion optimization. These efforts mostly serve companies in the advertising and marketing, business services, financial services, IT, and telecommunications industries.
Industries
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POWERSHiFTER designed and developed two Android and iOS apps, using React Native for the mobile applications and several Google Cloud Services for the web application.
"They do a good job of understanding the requirements and needs before tackling the project, which is very hard to do."
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25
- Undisclosed
- 10 - 49 employees
- Toronto, Canada
Founded in 2014, PATIO Interactive is a digital design and development company. Their team of around 12 employees is based in Toronto, with an additional office in Ontario. They focus on market strategy, UX design, and custom software development services.
Clients
- PricewaterhouseCoopers
- TD Canada Trust
- AB Inbev
- Ernst and Young
Industries
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The team worked with a brewing company to create engaging packaging for new products along with a behind-the-scenes 360 video to immerse buyers in the creation of the product. Their strategic ideas have become creative assets for the partner.
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26
- $5,000+
- 2 - 9 employees
- Toronto, Canada
Unparallel Brand + Design was founded in 2009 and is located in Toronto, Canada. With two employees, they provide branding, web design, and UX/UI design for enterprise, midmarket, and small businesses. They're focused on automotive, financial services, and consumer products, and services industries.
Clients
- BookJane
- MaxSold
- Manic Coffee
- Pape Chaudhury
Industries
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Unparallel Brand + Design developed a website to reflect a new brand image, reworking the color scheme and company voice for a real estate brokerage. Their work contributed to an increase in leads.
"Less than a year after launching our site, we have been generating about 10 leads per day." –Broker of Record & Founder, Real Estate Brockerage
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27
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Therefore is a digital agency that is located in Toronto. Founded in 2003, Therefore's team of 20 employees has nearly two decades of experience in Drupal based web development. The firm also offers UI/UX design and digital strategy services to its clients. The firm primarily works with mid-market sized clients from the entertainment, financial services, and government industries.
Clients
- Longo's
- Second Cup
- Rocky Mountaineer
- National Gallery of Canada
Industries
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Therefore redesigned a Drupal site that needed updates to the wireframes and functionality. The goal was to make the site more user-friendly and provide more information to visitors in hopes of increasing sales leads.
“The user experience is much better.”
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28
- $10,000+
- 10 - 49 employees
- Vancouver, Canada
Paradigm is an user experience design agency established in 2016. Based in Istanbul, Turkey, their small team specializes in ux/ui design, web development, mobile app development, and web design.
Clients
- Inverse Online School of Art (MENA)
- Crypto Copy Trading (Australia)
- Zamin Carpooling App (US)
Industries
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Paradigm provides custom development services for an ERP development company. They’re currently working on a browser-based laundry ERP and building it using Python for the backend.
"Our expectations have come true. They’re great."
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29
- $1,000+
- 2 - 9 employees
- Calgary, Canada
Web design company Getman Design was launched in 2019. They are headquartered in Calgary, Canada and have a small team. Their services include web design, ux/ui design, direct marketing, and web development.Industries
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A freelance makeup artist hired Getman Design to provide web development. In addition, they provide constant updates based on the client's feedback and ad campaign projects.
''The value for money they bring to us is outstanding.''
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30
- $5,000+
- 2 - 9 employees
- Kelowna, Canada
Headquartered in Kelowna, Canada, Also Blue is a web development company. The small firm was founded in 2022. Their services include web development, e-commerce development, web design, ux/ui design, and more.Clients
- KraftHeinz
- XMONDO Hair
- Bomb Clothing co.
- Osmo Canada
Industries
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Also Blue has built a website for a beauty studio. They've connected the website to the firm's online booking system with the goal of creating a seamless visitor experience and increasing their booking rate.
"We were extremely happy with the finished product, which was completed within budget and on time."
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