Top 100 User Research Agencies in Canada
December 2023Looking for a top user research agency in Canada?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Canada. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Canada User Research Companies
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1
- $50,000+
- 50 - 249 employees
- Montréal, Canada
Osedea is a computer software company boasting a team of just over 40 employees that provide custom software and mobile app development, as well as AI services. From their headquarters in Montreal, Canada, they partner with enterprise and mid-market companies in the manufacturing, energy, and telecom sectors.
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Osedea provided frontend development for a plant technology company. The team collaborated with the client's lead developer to augment their resources and speed up sprints.
"They provided valuable assistance to the frontend development team."
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2
- $25,000+
- 10 - 49 employees
- Toronto, Canada
AppStudio is a full service software design and development firm. They have offices in Toronto, Canada, and Chicago, IL. Their team of 15+ focuses on mobile and web applications, and they work with startups, midmarket, and enterprise companies. They work in gaming, government, health, and consumer products industries.
Clients
- iTaxi
- Medical Meals
- and Physio Therapy
Industries
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A productivity and communication tools company hired AppStudio to build an app. The product's features included the ability to create customized patterns for launching specific apps and app functionality.
"AppStudio was on top of everything."
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3
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Idea Theorem™ is an award-winning design & development agency based in Toronto. Through their empathy-driven approach, they have crafted digital products that have positively impacted over 10 million users. Their mission is to shape the digital future by delivering exceptional experiences.
Clients
- IBM
- Aviva
- LifeLabs
- Fidelity National Financial
Industries
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A Trusted Healthcare Partner – Canada’s Largest Lab Provider: The newly developed myresultsTM portal repositioned LifeLabs to get ahead of the competition. With new features added, such as virtual healthcare, online appointment booking, health risk assessments, and viewable lab results and reports.
Idea Theorem™ provided LifeLabs with custom code, components, and usability reports to complete this project. Their team also applied their experience building accessible apps based on AODA compliance laws. The new portal received positive reviews from its beta customers on the redesigned and new features as it created a unique experience for its end customers. It also increased the customer base due to the seamless user experience.
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4
- $75,000+
- 50 - 249 employees
- Vancouver, Canada
Kanopi Studios is a strategy, design, and development agency based in San Francisco. Founded in 2010, the team of 33 specializes in web development, web design, and UX/UI design. They focus on business services, non-profits, and consumer products and services.
Clients
- San Francisco Airport
- Stanford University
- Cohen Veterans Network
- University of California
Industries
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Kanopi Studios upgraded a Drupal 7 website to Drupal 9 for a podcast network. They continued to maintain the server and developed new page designs.
"We ended up finishing under budget!"
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5
- $10,000+
- 10 - 49 employees
- Toronto, Canada
Founded in 2019, Brand Vision is a web design company. Their small team is in Toronto, Canada. Their services include web design, social media marketing, branding, market research, and more.
Clients
- Winona Park Towns
- ForestHill Brokerage
- Diamond Realty Developers
- Quick Consols
Industries
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A postproduction house hired Brand Vision to build a website for one of their brands. The site was expected to have a modern and fresh look and effectively highlight the services that the company offers.
"Brand Vision significantly exceeded our expectations in multiple aspects."
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6
- $10,000+
- 10 - 49 employees
- Halifax, Canada
Located in Halifax, Canada, Mindsea prides itself on creating beautiful and integrated apps. With a team of about 20 employees, their informative apps are highlighted by Apple and come highly rated.
Clients
- Constant Health
- Proposify
- Mobi Inc
- LuminUltra
Industries
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MindSea built an iOS and Android mobile app for an agriculture services company. Their scope included iterative design, React Native development, API integration development, and backend support.
"They integrated well with our own team and were excellent at communicating."
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7
- $25,000+
- 2 - 9 employees
- North Vancouver, Canada
Based in Vancouver, Canada, Sixzero Design is an UX design company. Founded in 2018, the small team provides ux/ui design and product design.
Clients
- University of Alberta
- Squadcast.fm
- Kinzoo
- Shop this city
Industries
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A product and store locator platform hired Sixzero Design to provide UX design. They improved the client's existing interface using Figma as their main tool.
''It was wonderful to work with them because they had a fantastic response to feedback.''
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8
- $25,000+
- 10 - 49 employees
- Toronto, Canada
This Toronto, Canada agency brings its small team of fewer than 10 to create UX/UI designs for the B2B market. ROSSUL was founded in 2003, and though the majority of the company's work is in UX/UI, it also handles web and logo design.
Clients
- ABB
- Thermo Fisher
- Libro
- Trapeze Group
Industries
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ROSSUL provides UI/UX designs for a customer data platform. They assist in the development, implementation, and iterations of the new functionality.
"They are part of the reason why we have developed and continue to implement a world-class platform."
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9
- $25,000+
- 10 - 49 employees
- Ottawa, Canada
Located in Ottawa, Canada and Libertyville, Illinois, Brash is a product design company. The company focuses on product design, IoT development, ux/ui design, and web design and is small.The company was launched in 2017.
Industries
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Brash Inc. has designed and developed an iOS and Android mobile app for a dental company using Figma. Now, they’re helping them with a custom software development project related to sensor technology.
“Their expertise, professionalism, and commitment to customer satisfaction are unparalleled.”
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10
- $5,000+
- 50 - 249 employees
- Calgary, Canada
Robots & Pencils is a web design company. Their midsize team is in Calgary, California. The agency specializes in web design, Artificial Intelligence, and mobile app development.
Industries
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Robots & Pencils has integrated Salesforce into a transportation services company's management system. They have gathered the requirements and presented the project's design using Figma.
"Their ability to adapt to changes is impressive."
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11
- $50,000+
- 10 - 49 employees
- Edmonton, Canada
Lift Interactive is a creative agency that is located in Edmonton, Canada. Founded in 2002, they have over 20 employees who specialize in web design, digital strategy, and branding. Most clients are small and midmarket businesses in the nonprofit, hospitality, and consumer products sectors.
Clients
- USAFActs.org
- Tourism Jasper
- Amplifier Giving
- Business in Vancouver
Industries
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Lift Interactive Inc. created branding assets and developed a website for an outdoor space business. The team came up with the venture’s name and handled the startup’s digital marketing and ads campaign.
“The team paid as much attention to us as they would to much larger corporate clients.”
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12
- $10,000+
- 10 - 49 employees
- Montréal, Canada
Signifly is a digital design and development agency headquartered in Montreal, Canada, with an office in Copenhagen. Since 2010, their team of about 30 has expertise in digital strategy, UX/UI design, and e-commerce development.
Clients
- BMO - Bank of Montreal
- Diva Cup
- GE Current
Industries
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A B2B business hired Signifly to design and develop a new website. The team also created a new brand identity, along with a new brand guidelines, for the client.
“I’m in love with Signifly’s team.”
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13
- $10,000+
- 2 - 9 employees
- Toronto, Canada
Harley Oliver is a Toronto-based digital design studio. It was founded in 2008 and maintains a small team of 3 employees. Harley Oliver provides UX/UI design, digital strategy, branding, product design, e-commerce development, and wearable app development.
Industries
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Harley Oliver built a microsite to serve as a landing page for paid media campaigns. They also provided consultation on e-commerce and CRM strategy.
"Harley Oliver is excellent at reaching out with updates and communication relevant to the project."
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14
- $100,000+
- 10 - 49 employees
- Vancouver, Canada
UX design company and product design company Polyform Studio is based in Vancouver, Canada. They specialize in ux/ui design and product design and were founded in 2019.
Industries
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Polyform Studio was hired by a video conferencing platform to build out the design system for their product suite. This involved conducting research and building the UI foundation.
"Polyform was a fantastic choice on many fronts: speed, efficiency, UX chops, and experience."
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15
- $25,000+
- 10 - 49 employees
- Montréal, Canada
Orizon Design, an UX company, was launched in 2017. The agency offers ux/ui design, product design, web design, branding, and more and has a small team. The agency is based in Montréal, Canada.
Clients
- Zara
- UberEats
- Red Bull
- Telus
Industries
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Orizon Design provided web and mobile app designs and graphics for a recruitment company. They designed the UI/UX for an app launch.
"The completed designs were professional, high quality, and accurate."
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16
- $5,000+
- 10 - 49 employees
- Calgary, Canada
Founded in 2020, Bison & Bird is a digital strategy company. They are headquartered in Calgary, Canada and Santa Barbara, Brazil and have a small team. Their services include digital strategy, BI & big data consulting & SI, cloud consulting & SI, CRM consulting and SI, and more.
Industries
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Bison & Bird helped a brewery and restaurant develop a web store, a customer portal for custom-branded beer and label orders, and quarterly and event-specific templates for custom beer orders.
"They were very professional, educated, and accommodating to our time constraints."
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17
- $10,000+
- 10 - 49 employees
- Oakville, Canada
KRFTWRK is a digital agency located in Toronto. Founded in 2008, their small team of 7 specializes in UX/UI design, content marketing, conversion optimization, branding, and digital strategy.
Clients
- Salesforce
- Canadian Red Cross
- Quiznos
Industries
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A personal finance publication company hired Produktiv (formerly KRFTWRK) to design their branding and website homepage. The team also worked on their logo and brand color palette. Around 2–5 teammates worked on the project.
"They were great."
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18
- $50,000+
- 10 - 49 employees
- Vancouver, Canada
TTT Studios is a software development studio of 33 employees. Founded in 2010, they are based in Vancouver, Canada. They provide mobile app, custom software, and web development, primarily to enterprise and midmarket clients.
Clients
- Paladin
- AMA
- Wheaton Precious Metals
- Unity
Industries
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A training & consultation company was contemplating on whether to develop a web app or a mobile app, so they engaged with TTT Studios for their consultancy services.
"The team was generally skilled, knowledgeable, and their level of professionalism was superb."
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19
- $10,000+
- 10 - 49 employees
- Oakville, Canada
Interpix Design Inc. is a UX/UI design agency based in Ontario, Canada. The agency, founded in 1995, has a team of less than 15 who provide UX/UI design, custom software development, digital strategy, and web design services to midmarket and enterprise companies.
Clients
- AstraZeneca
- CIBC
- American Logistics
- Calix
Industries
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Interpix Design Inc. audited the website of a charity and publishing company, performing usability tests to find areas of UX improvement. The goal was for the client to increase their user base and engagement.
"Their team demonstrated a genuine passion for user-centered design."
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20
- $10,000+
- 10 - 49 employees
- Toronto, Canada
Founded in 2011, Guarana Technologies is a mobile agency headquartered in Toronto, Canada, with additional offices in Montreal, Canada, and Parque Campolin, Brazil. Guarana Technologies has around 20 employees who focus on mobile app development, UX/UI design, and IoT development.
Clients
- Raden
- Evenflow
- Life you Love
- KINETICOACH
Industries
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Guaraná Technologies developed a mobile app in Swift. They added animations to the app and integrated other features.
"They surpassed my expectations in terms of what we could build."
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21
- $5,000+
- 50 - 249 employees
- Burnaby, Canada
Technorely is an IT agency based in Kiev, Ukraine with offices in Tallinn, Estonia, and Kharkiv, Ukraine. Since 2011, their team of 23 has specialized in mobile app development, web development, and custom software development, primarily for small businesses.
Clients
- Enverus
- HighVibe
- BigTaurus
- Smartlands
Industries
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A SaaS platform has hired Technorely Inc. to augment their development team. For more than eight years now, the vendor has provided developers that can code in different languages such as Scala, Go, and Python.
"The people that we've hired through Technorely Inc. are some of the best engineers I've worked with"
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22
- $50,000+
- 10 - 49 employees
- Vancouver, Canada
POWERSHiFTER is a digital strategy and development company that was founded in 2008. The agency has a team of 32 employees across Canada in Vancouver and Toronto. They focus on projects in web design, mobile app development, UX/UI design, SEO, and conversion optimization. These efforts mostly serve companies in the advertising and marketing, business services, financial services, IT, and telecommunications industries.
Industries
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POWERSHiFTER designed and developed two Android and iOS apps, using React Native for the mobile applications and several Google Cloud Services for the web application.
"They do a good job of understanding the requirements and needs before tackling the project, which is very hard to do."
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23
- $50,000+
- 10 - 49 employees
- Montréal, Canada
Sidekick Interactive is a digital agency located in Montreal, Canada. Since 2011, their team of 12 has been specializing in UX/UI design, mobile app development, and cloud consulting & SI. Sidekick Interactive works with clients in the world of business and non-profit.
Clients
- HP
- ABB
- Daimler
- Flo-AddEnergie
Industries
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A transportation and logistics company hired Sidekick Interactive to provide mobile app development. Using Swift as their main tool, they were tasked to create a user-friendly platform for store clerks.
''They delivered everything according to our requirements, and I was very pleased with their services.''
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24
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.
Clients
- American Foundation for the Blind
- Fair Trade USA
- Smithsonian Institution
- Environmental Defense Fund
Industries
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Kalamuna redesigned a nonprofit organization's existing website to support their rebranding efforts. This involved developing a content strategy and handling UX research, design, and implementation.
"We chose to work with them because of their care and values around supporting mission-driven nonprofit organizations."
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25
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Quantum Mob is a Toronto-based end-to-end digital innovation firm with a passion for building beautiful & functional products that deliver results. Established in 2016, they provide custom-tailored software solutions that empower their partners to succeed. Their services range from ideation to design, engineering to DevOps, support to team/staff augmentation, and much more. Clients include cutting-edge early-stage startups to elite Fortune 500.
Clients
- Air Miles
- University of Toronto
- AMD
- Temagami Systems
Industries
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Quantum Mob wrote automated tests for an online pharmacy’s app. After that, the team moved forward and developed the app’s frontend. The goal was to accelerate the firm’s delivery and development progress.
“Quantum Mob’s professionalism and capability were impressive.”
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26
- $25,000+
- 10 - 49 employees
- Toronto, Canada
Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries.
Clients
- Loverboy
- Endy
- Harvard Business School
- Stanford Design School
Industries
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pb+j provides UI/UX design and web development services for a kitchen cutlery retailer. The team provides web maintenance for the client's Shopify site and conducts an overhaul of the site's customer journey.
"I trust them completely and know that they have our best interest at the forefront of everything they do."
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27
- $75,000+
- 50 - 249 employees
- Toronto, Canada
Clearbridge Mobile is a full-stack mobile app design and development firm based in Toronto, Canada. It has launched more than 250 apps for large enterprise clients including more than 35 Fortune 500s. These apps have been downloaded more than 300 million times.
Clients
- Disney
- New England Sports Network (NESN)
- Groupe Media TFO
- Crohn’s and Colitis Canada
Industries
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Clearbridge Mobile provided mobile application services for public media based company. The team handled the creation of an MVP that would be developed in both iOS and Andriod.
"Clearbridge's ability to deliver a quality mobile app in under 2 months is very impressive."
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28
- $5,000+
- 10 - 49 employees
- Coquitlam, Canada
Ballistic Arts is a full-service digital marketing agency based in Coquitlam, Canada. The company, founded in 2002, has a team of around 20 that provides a wide range of services -- including digital strategy, social media marketing, and content marketing -- to small and larger-sized companies and institutions in various industries.
Clients
- Seaspan
- Tim Hortons
- Home Builders Association
- Regional District of Nanaimo
Industries
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A shipbuilding company hired Ballistic Arts to produce various videos, such as live-action videos, compelling interviews, and drone footage. They created scripts, concepts, mood boards, and interview questions.
"The team was creative and brought new ideas to the table."
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29
- $10,000+
- 2 - 9 employees
- Aurora, Canada
Headquartered in Toronto, Canada, Wanderland Marketing Agency Inc. Is a small SEO services firm. They specialize in search engine optimization, digital strategy, web design, branding, and more and were established in 2019.
Industries
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Wanderland Marketing Agency Inc. designed and developed the e-commerce site of an online store from scratch, using Webflow and Shopify as the main technologies. They also made the site’s content SEO-friendly.
“Wanderland was extremely driven, and they took an incredible amount of pride in their work.”
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30
- $10,000+
- 10 - 49 employees
- Montréal, Canada
Webistry is a firm based in Montreal, Canada. Founded in 2012, their team of 20 serves clients in the nonprofit sector. Services include digital campaign management.
Clients
- Adobe
- HP
- Lululemon
- Inito
Industries
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A beverage brand hired Webistry to build and manage ad campaigns on Facebook, Instagram, and Google. Webistry collaborates with the client to create content and is responsible for the launch of campaigns.
“They’re a good company to work with and have a great team.”
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