Top 50 User Research Agencies in Canada

Lift Interactive built a WordPress website for a real estate firm. They provided analytics research and incorporated brand themes in the design. Their professionalism and efficiency impressed the client. 

"When things weren’t moving fast enough, they took a lead on keeping the pace up. They knew when to give things a push and send a few extra emails. " – Design Representative, Realtor Partnership 

Idea Theorem worked on a cost management dashboard and workflow for an energy company. They updated a cost management system to expedite internal workflows and created a dashboard in a series of research, design, and prototyping stages. The client appreciated their cost management and clear communication.

“The new workflow and dashboard reduced the time and effort needed to collect cross-departmental information and follow up with resources. The updated process was seamless, user-friendly, and transparent. Furthermore, Idea Theorem’s collaborative approach kept costs manageable during each stage.” – Costing Engineer, Energy Company

Clearbridge developed a full-featured iOS and Android app that enabled telecom customers to pay their bills and manage their statements. The client raved about the team’s proactive attitude, immaculate project management process, and flawless – though complex – deliverables.

“They’ve impressed multiple departments and teams within our organization. They’ve set a new standard for us.” – Product Manager, Telecommunications Company

Interpix Design was tapped by a Legal Solutions Provider to develop a mobile app to supplement the Provider's new cloud solution, designing the prototype, conducting user tests, and built the final app. Interpix Design's work enabled the Provider to successfully transition thousands of law firms to the new app.

"Interpix Design has a good development approach that I respect and trust." - National Product Manager, Legal Solutions Provider 

Res.im created an app for a job search startup. They designed a prototype of the app and performed user testing to fix and identify problem areas before the app went live. The client reported that the app has won several contests and that they have received positive feedback from users.  

“They really listened to what we wanted, and they brought our vision to life … The partnership was awesome; they were very supportive.” – Co-Founder, Job Search Startup
 

Skyrocket Digital led a rebranding effort for a philanthropy company. They redesigned the client’s existing web platform and marketing collateral. The revamped designs better reflect the company’s values and aesthetics. Skyrocket Digital delivered all materials on time despite delays on the client’s side.

“Skyrocket Digital took us through a comprehensive discovery stage, which allowed us to enhance our original vision. In addition to understanding our needs, they exposed us to more innovative ways to present our brand.” – CEO, Philanthropy Company

Mindsea upped the user experience for a men’s fashion app to increase engagement. The client complimented Mindsea’s expertise in not only UX design but also development.

“They're a reasonably small team, but they have some exceptional developers. They consistently came up with great solutions , and we have yet to hire an engineer of our own that produces as high-quality content as anyone at MindSea.” – CEO, Men's Clothing Company

Hppy Hour Digital developed and designed a web solution for a marketing and advertising firm. The firm needed a partner to work alongside one of their client’s projects. The firm is satisfied with the punctuality of Hppy Hour Digital.

“Their project management was really good. They kept us very organized because they were organized.” - Group Director, Marketing and Advertising Firm

A Bay Area media company hired Kalamuna to redesign its website after ending its relationship with a former web designer. Kalamuna focused on migrating the site from Drupal 6 to 7 and updating its visual aesthetics and usability. The site was fairly sophisticated and involved migrating content dating back to 2006. This client praised Kalamuna's project management skills and timeliness and appreciated the visual and functional upgrades to the website.

"They care about what they're doing, and they'll speak up if they feel like there's a better approach. They have really high standards for user experience and user testing." – Technology Director, Media Company

KRFTWRK revamped an existing platform for a real estate startup. The client wanted the design to focus on UX/UI. KRFTWRK worked with the in-house team on work they had already completed. 

"The scheduled meetings were on time and the deliverables were met...We will continue to do quite a bit of work with them."– President, Real Estate Startup

ONYX provided outsourced UX/UI design services to a digital marketer's nutritionist client. The team worked to revamp the website in order to improve lead generation and conversion. Their efforts accomplished the goals of the project. 

"As the digital marketer for this client, I keep track of this web portal for more than last 14 months before the redesign was done. After the redesign, within 4 months, the number of visitors was almost three times, the inquiries for slimming program got almost doubled from the website's contact form by two times." — Founder, Digital Marketer

Parachute Design Group managed two different web designs for a law firm, integrating existing content and making the most recent version mobile responsive. The client felt that Parachute Design Group was extremely responsive.

"The design entices people to call us. We’ve gotten more referrals since this redesign." —Partner, Law Firm

Quantum Mob was hired by a cabinetry supplier in need of web development and cross-platform integration services. Quantum Mob developed a new website using HTML, CSS, and PHP. The new website also featured an e-commerce functionality using Shopify APIs. The client appreciated that the new website loaded faster, was more user friendly, and drover higher conversion rates.

"The efficient page loads, new designs, and improved user flow increased conversions from 3% to 4%. This increase was sustained on a weekly basis and is continuing to grow." - Digital Project Manager, Cabinetry Supplier

The team worked with a brewing company to create engaging packaging for new products along with a behind-the-scenes 360 video to immerse buyers in the creation of the product. Their strategic ideas have become creative assets for the partner.

Paper Leaf moved content from four websites onto one WordPress platform for a government agency. The migration took around 6 months to complete. They continue to work on improvements and security. 

"We look at our site's functionalities and the pages users visit to measure the site’s success, and both metrics have improved since we launched the new site." – Marketing Consultant, Government Agency

Pb+j redesigned a website for a professional photographer. They redesigned and updated the client’s Squarespace site and logo, giving it a high-end look that more closely matched the price range of client’s business. The client was very happy with the redesign, and says that they have received many compliments on the new site.

“Everyone who saw it was excited about my new site, which showed the level of polish it had. pb+j did a great job.” – Professional Photographer
 

Studio Krew worked on web development and SEO for a standup comedian. The team built a customized website using a varied tech stack, including HTML5, PHP, and MySQL, to develop the frontend and backend of the site. Overall, the client was pleased with the team's work. 

"They were professional and patient. Even though there were a set number of changes included in our agreement, Studio Krew listened to my feedback and requests. It took additional time, but the final product was what I wanted from them. They make sure that their client service is good and that the client is happy at the end of the project." — Standup Comedian

Working with a large-scale bank, Majestic was responsible for creating engaging, branded websites for consumer contests. Their work exceeded goals and benchmark while staying aligned with the established brand look and feel.

"They’re diligent in reminding us when we need to provide collateral or feedback."

Antenna Consulting Ltd. developed an in-depth software program for their digital mining client. They designed the product based on their client’s need for a complex product that would be compatible with existing IT infrastructure. They delivered wireframes and UI/UX designs which served as a strong foundation for future development. 

"We wanted to progress quickly, and the consultants learned the complex mining industry and our software in very little time. Antenna Consulting was incredibly adept at accommodating conflicting customer requirements and building functional workflows." – Project Manager, Digital Mining Company

A finance startup was defining its brand by creating its online presence. Pieoneers helped the client come up with the identity and then designed and developed a mobile web-based application that integrates the aspects of the new branding and syncs the company across all media.

"We highly recommend Pieoneers as a team of friendly and highly skilled developers, designers, and product professionals. They can help fulfill any complex technological need, assist on product strategies and user experience." –Founder, Finance Startup

A trucking company hired Filmrobot Systems to help replace its existing dispatch system software with a new one that is more convenient and efficient. Working with specific requirements and designs, they handled the backend development and added components and layers to the system as needed. The solution that Filmrobot Systems delivered completely streamlined the company's business and made it run more efficiently.

"Most of our processes now have an automated flow, making operations more efficient." - President, Trucking Company 

Torinit Technologies developed a website for a venture capital firm. The site was to replace an outdated platform that the firm already owned. The new site is simple and meets the expectations of the firm.

“We’re very happy with the work they’ve done.” - Director of Operations, Venture Capital Firm

Monk 72 provided development solutions for a property management company. The company’s hosting service went out of business and needed a new solutions provider. Monk 72 has provided substantial assistance for the company for several years.

“We’re very happy.” - Property Manager, Property Management Company

Unparallel Brand + Design developed a website to reflect a new brand image, reworking the color scheme and company voice for a real estate brokerage. Their work contributed to an increase in leads.

"Less than a year after launching our site, we have been generating about 10 leads per day." –Broker of Record & Founder, Real Estate Brockerage

A fitness startup hired Guarana Technologies to design and develop a personal fitness app for travelers. Guarana Technologies created an app that suggests customized workouts based on user data, preferences, and access to equipment. The client appreciated Guarana Technologies' ability to educate their team.

"We haven't started large-scale marketing, but we're still averaging 100 downloads per week after 4 weeks." - Product Manager, Fitness Startup

Therefore built a framework and CRM for multiple websites. They then migrated the system to a Drupal-based site. The client, a public sector union, was impressed with Therefore's transparency and project management skills.

"The project manager certainly kept the project on track and allowed us to participate in their morning stand up meetings on a daily basis. Generally, when working with a project manager or client service specialist, all the interaction is done through that person. However, we had a level of comfort that allowed us to work directly with the developers as well – which really helped. "  —Communication Specialist, Public Sector Unit 

VerticalWave Solutions was in charge of a website redesign for a publishing company. Working with the company's in-house designers helped to maintain the brand's image, VerticalWave Solutions built a new website on Drupal with a user friendly backend that could be easily maintained by users with little technical knowledge. The client was impressed with how fast VerticalWave Solutions worked.

"Vertical Wave was very good about remaining transparent with the budget. If we wanted to do anything beyond the scope of work, VerticalWave let us know how much more it would cost, and we made agreements together."- Business Development Manager

LOUD Marketing developed a web site for a forklift rental company. They also manage SE, social media, reputation, and reviews. Their services strengthened brand identity and the company’s online presence. As a result, traffic and sales have increased. The LOUD Marketing team was committed to research and executing on strategy.

“The flow was smooth and efficient enough to allow me to focus on my business while they took care of the marketing of my business.” – Owner, Forklift Rental Company