The Best User Research Companies in Canada

Looking for a top user research agency in Canada?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.

For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.

To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Canada. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Canada User Research Companies

  • 31

    Raccoopack Media

    Raccoopack Media is a software agency based in Burnaby, Canada with more than two experts. They have offered mobile app development and UX/UI design solutions since their founding in 2016. They work primarily with small and medium-sized businesses.

    Notable Project

    Raccoopack Media developed a game for an invasive species nonprofit. The game was to help educate children on invasive species. The game works fine and now allows the nonprofit to reach out to an otherwise difficult audience.

    “The Raccoopack team is very flexible regarding the scheduling of meetings and jumping on quick calls last minute here and there.” - Program Coordinator, Invasive Species Nonprofit

    Former clients
    SafeCare BC
    Invasive Species Council of BC
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place Burnaby, Canada
    4.7
    4.7
    3 Clutch reviews
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  • 32

    Token Creative Services

    Token Creative Services is a digital marketing agency, founded in 2015 and based in Kitchener, Canada. They employ 11 staff specializing in web design and development, product photography and videography, graphic design, and marketing. They typically partner with small and midmarket companies in advertising and marketing, business services, and e-commerce.

    Notable Project

    Token Creative Services redesigned the website of a natural product company. They helped the client develop their brand and also ramped up SEO efforts and Google advertising. Website traffic, inbound leads, and conversions to deals have all increased as a result of the work by Token Creative Services.

    “We had both teams fully involved from the start, and everyone was able to collaborate and brainstorm on what we should do. They are very collaborative, and I’ve just been blown away by their willingness to take the time to learn about our industry and what our underlying business goals are.” – President & CEO, Natural Product Company

    Former clients
    Sullivan Automotive
    Kitchener Chamber of Commerce
    Sell With Sweta
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Kitchener, Canada
    5.0
    5.0
    6 Clutch reviews
  • 33

    Osedea

    Osedea is a computer software company boasting a team of just over 40 employees that provide custom software and mobile app development, as well as AI services. From their headquarters in Montreal, Canada, they partner with enterprise and mid-market companies in the manufacturing, energy, and telecom sectors. 

    Notable Project

    Partnering with a construction company on a web development initiative, Osedea delivered a web platform and all the associated architecture. The client praised them for their ability to keep up with an in-house sprint cycle. 

    "The most impressive thing is that they really encourage everyone in the team to constantly better and improve themselves." – Founder, Construction Company

    $ $ $ $ $
    equalizer $25,000+
    group10 - 49 Employees
    place Montreal, Canada
    4.8
    4.8
    6 Clutch reviews
  • 34

    Agency Media

    Agency Media is a creative marketing agency based in Surrey, Canada. The agency, founded in 2013, has more than 25 employees and provides, among others, video production, social media marketing, and content marketing services to small and larger-sized companies and institutions in the business services, advertising & marketing, e-commerce, and other industries.

    Notable Project

    A university hired Agency Media to provide video production services for various projects in an ongoing engagement. These projects include videos for its donor digital campaign, for the university's e-newsletter, and for other PR projects. The videos received positive feedback and the engagement has enlarged the distribution of the e-newsletter and allowed the university's development initiatives to raise more than $15 million in one year.

    "We’ve had some last-minute turnaround requirements that they’ve been able to provide." - VP of Development, University

    Former clients
    Weathersolve Structures
    Ledcor Group
    UBC
    First West Credit Union
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Surrey, Canada
    5.0
    5.0
    3 Clutch reviews
  • 35

    PiVisions Direct LLP

    Pi Visions is a website design agency based in Navi Mumbai, with a team of 3 professionals. Since 2008, the company has provided clients their branding, direct marketing, and digital strategy needs, among others. 

    Notable Project

    An overseas education consultancy hired Pi Visions to create and design their website from scratch. The site has received positive feedback from initial tests, particularly due to its accessibility on mobile platforms. 

    "They didn’t merely stick to what I wanted as it was important for us to expand. There were a lot of places where pitfalls were avoided because they thought carefully." - Manager, Overseas Education Consultancy

    Former clients
    Macs G
    Hotel Royal Orchid
    Time Machine Beauty Salon
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Toronto, Canada
    5.0
    5.0
    2 Clutch reviews
  • 36

    Arter Kirkwood & Associates

    Arter Kirkwood & Associates is a mobile app development company founded in 2010 and based in Calgary, Canada. Arter Kirkwood's team of fewer than 10 employees provides governments, corporations, and nonprofits with mobile app development, UX/UI design, and mobile and app marketing services.

    Notable Project

    Working with a government relations agency, Arter Kirkwood developed a mobile app and website to expand a pre-existing public alerting system. Working alongside another firm, Arter Kirkwood rebuilt and modernized the mobile app and website for iOS and Android, working quickly and with great flexibility under the timeline given.

    “I can't stress enough how accommodating their team is—we've had no issues whatsoever.” - Public Alert Manager, Government Relations Agency

    Former clients
    Government of Alberta
    City of Calgary
    Investopedia
    NEWSCO
    $ $ $ $ $
    equalizer $25,000+
    group2 - 9 Employees
    place Calgary, Canada
    4.9
    4.9
    5 Clutch reviews
  • 37

    Signifly

    Signifly is a digital design and development agency headquartered in Montreal, Canada, with an office in Copenhagen. Since 2010, their team of about 30 has expertise in digital strategy, UX/UI design, and e-commerce development. 

    Notable Project

    Signifly designed a mobile application that worked as a grocery delivery service. The goal was to reach and expand a target group through a user-friendly interface. They delivered a fast and functional product. 

    Former clients
    Maersk Line
    Llarsen Watches
    Rema1000
    Google
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Montréal, Canada
    5.0
    5.0
    6 Clutch reviews
  • 38

    /Archive Digital

    /Archive Digital is a team of 19 digital strategists, developers, and creatives based in Vancouver, Canada founded in 2013. They provide SEO, PPC, and social media marketing solutions to midmarket firms as well as small and large businesses. They have experience in working with companies from industries such as education, real estate, and advertising.

    Notable Project

    A film school subcontracted /Archive Digital to help out with SEO and digital marketing for the institution. /Archive Digital currently manages the marketing and SEO aspects of the school and helps out with keyword research and campaigns to increase conversion. The school has been pleased with /Archive Digital's results.

    "They have a more progressive understanding of the industry than other companies do. Since the business is changing nearly weekly, they almost obsessively monitor it and find new ways to evolve with it. They’re not afraid of finding new ideas and testing them to give us an edge on our competition. " - Executive Producer, Film School

    Former clients
    Rick Hansen Foundation
    Vancouver Film School
    Peace Geeks
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Vancouver, Canada
    5.0
    5.0
    1 Clutch review
  • 39

    KeywordCore

    KeywordCore is a digital agency founded in 2017. Their team of around 10 employees are based in Brampton, Canada. Their services include custom software development, e-commerce development, and email marketing for mainly small businesses. 

    Notable Project

    KeywordCore provided website development services for an influencer marketing platform. They developed the platform and incorporated unique features for the URL shortener tool. The client was pleased with the work and the team was approachable, creative, and easy to work with. 

    "I liked their approach and they were very clear on the details and the requirements." – CEO, Influencer Marketing Platform

    Former clients
    MarkMate
    Udacity
    Henkel
    Senitron
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Brampton, Canada
    5.0
    5.0
    2 Clutch reviews
  • 40

    BrewingStack Technologies

    Based in Toronto, Canada, BrewingStack Technologies is a development and design agency that delivers solutions to clients in the logistics, fintech, and healthcare industries. Since 2019, their small team has been specializing in custom software & web development, UX/UI design, and logo design. 

    Notable Project

    BrewingStack Technologies was tasked with designing several websites and apps for a rewards app's partners. One of the apps included a QR code payment feature, which the team brainstormed with the client. All feedback on the unique and visually appealing designs have been positive.

    "The team takes their time to create excellent designs." – Founder & CEO, Cashback App

    Former clients
    St. George Catering
    Dream Woven Games
    Rewardly
    Tripataka
    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Toronto, Canada
    5.0
    5.0
    1 Clutch review
  • 41

    UUUDesign.com

    UUUDesign.com is a design agency founded in Toronto in 2007. With no more than 50 professionals, they provide custom software, web, and mobile app development solutions to clients that range from small companies to large businesses.

    Notable Project

    UUUDesign.com developed a mobile app solution for an entertainment and media startup. The startup needed one of their platforms updated for mobile device support. UUUDesign.com was able to stick to the timeframes and budget given.

    “Project was well managed, on time, and on budget.” - Founder & CEO, Entertainment and Media Startup

    Former clients
    IBM
    CIBC
    RBC
    $ $ $ $ $
    equalizer $25,000+
    group10 - 49 Employees
    place Toronto, Canada
    5.0
    5.0
    1 Clutch review
  • 42

    Secret Mission Software

    Secret Mission Software is a Toronto-based design and development agency. Their team of fewer than 10 caters primarily to midmarket businesses in industries such as financial services, real estate, and e-commerce. Services include web, mobile app, and custom software development, as well as UX/UI design. They were founded in 2016.

    Notable Project

    Secret Mission Software provided web development services for a cloud accounting company. The system uses data from Squarespace to populate the internal platform. The team's work satisfied the project's expectations.

    "Secret Mission Software exceeded all of the expectations, both from how many downloads we were expecting from the app as well as their benchmark goals." — Technical Lead, Cloud Accounting Company

    Former clients
    Shopify
    Bitmoji
    FreshBooks
    Findspace
    Iristel
    $ $ $ $ $
    equalizer $75,000+
    group2 - 9 Employees
    place Toronto, Canada
    4.9
    4.9
    5 Clutch reviews
  • 43

    LeftWryte

    LeftWryte is a design agency based in Toronto that’s run by more than two people. Founded in 2020, they provide big data consulting, IT strategy consulting, and UX/UI design solutions for small and mid-market firms in the fields of retail and telecommunications, among others.

    Notable Project

    LeftWryte developed a reporting system for a footwear company. The system was to be used as a means to monitor the company’s KPIs and track performance. The project ended up being successful.

    “It was great, we added them to our slack and communicated regularly.” - VP of Marketing & Operations, Footwear Company

    Former clients
    AV Universal Corp
    Montra Solutions
    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Toronto, Canada
    5.0
    5.0
    1 Clutch review
  • 44

    Insighty

    Insighty is a software development agency located in Toronto Canada, that was established in 2017. Their team of 10 employees has been specializing in mobile app development, UX/UI design, web design, and more. 

    Notable Project

    Insighty created an application for a property management company. Their team coded the front- and backend, developed a dashboard, and fashioned an attractive UX/UI design. 

    "Their design work is truly great. Their engineers and designers are especially talented."–Product Manager, Association

    Former clients
    LPMA
    BetterYet
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Toronto, Canada
    5.0
    5.0
    2 Clutch reviews
  • 45

    Gyroscopic

    Gyroscopic is a software firm based in Peterborough, Canada, and founded in 2019. With no more than 10 employees, they offer mobile app development, web development, and AI solutions to small businesses in the industries of business and financial services.

    Notable Project

    Gyroscopic developed an app and software solution for a consulting and engineering firm. The solutions were to be used in the firm’s lab and office. This helped reduce transcription errors that the firm normally experienced.

    “Their responsiveness is most impressive. They understood what our needs were and provided great ideas.” - President & CEO, Consulting and Engineering Firm

    Former clients
    Agile Work Evolutions
    Cambium Consulting & Engineering
    $ $ $ $ $
    equalizer $25,000+
    group2 - 9 Employees
    place Peterborough, Canada
    4.8
    4.8
    2 Clutch reviews
  • 46

    Seguro Innovative Tech Solutions

    Seguro Innovative Tech Solutions is a web and mobile application development company based in Kochi, Kerala, India; with offices in Indianapolis, USA; NSW, Australia; Trujillo, Peru; London, UK; Ottawa, Canada; Frankfurt, Germany, and Dubai, UAE. The company, founded in 2010, has less than 50 employees who provide, among others, mobile app development, web design and development, UX/UI design, and e-commerce development services to various companies.

    Notable Project

    Seguro Innovative Tech Solutions was tapped by a School Admin Software Developer to assist in bringing a legacy Windows client package into a responsive web application. The working relationship with Seguro Innovative Tech Solutions provided the Developer with a flexible and agile response to whatever they require when they need it.

    "Reasonable rates and high quality output." - Group Manager, School Admin Software Developer

    Former clients
    RVC Solutions
    Guich Delivery
    Truck Fleet
    Shop Deal
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Ottawa, Canada
    5.0
    5.0
    2 Clutch reviews
  • 47

    Ventrify Inc.

    Founded in 2018, Ventrify is a product design and manufacturing company that's located in Edmonton, Canada. They have a team of under 10 that provides product design, contract manufacturing, and UX/UI design to primarily small businesses in the consumer products sector.

    Notable Project

    A consumer goods company tapped Ventrify to optimize their production processes, allowing them to better design and prototype a wide range of products. The team delivered a new methodology that would ultimately provide value to their client by aligning with established project goals.

    "Ventrify showed exceptional commitment to the project and made sure that our expectations aligned with their progress." – Co-Founder, Consumer Goods Company

    Former clients
    Salus Nobu
    Vendometry IoT
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place Edmonton, Canada
    4.8
    4.8
    2 Clutch reviews
  • 48
  • 49

    Asterism Infosoft Pvt Ltd

    Asterism Infosoft Pvt Ltd is a development company that was founded in 2015. The 5-person team is headquartered in Gandhinagar, India, with offices in Sydney; Abu Dhabi, United Arab Emirates; and Toronto. The team develops mobile apps, e-commerce solutions, and websites to small businesses in the transportation, GPS & navigation, and e-commerce industries.

    Notable Project

    Asterism Infosoft Pvt Ltd built a custom mobile app for a luxury car rental company. They created a demo to start with before building the full app. The solution launched and awaits feedback from users. 

    "They are a small team with vast knowledge." – Director, Luxury Car Rental Company

    Former clients
    OfficeEarth
    Alalijuice
    peepshowproduktions
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Toronto, Canada
    5.0
    5.0
    6 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT