Top 40 Inbound Call Centers in Toronto
July 2022Looking for a top inbound call center in Toronto?
Inbound call centers can make all the difference to your business.
To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Toronto. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.
List of the Best Toronto Inbound Call Center Companies
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1
- $5,000+
- 50 - 249 employees
- Oakville, Canada
Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.
Clients
- Fullscreen
- Jedox
- Clickworker
- Quaenet
Industries
Notable Project
Martal Group was hired by a software development firm to plan and run email campaigns, with the goal of generating 8–10 leads.
"We didn't get a single lead in this project."
Need help selecting a company?
Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest analyst.
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2
- Undisclosed
- 1,000 - 9,999 employees
- Toronto, Canada
AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries.
Clients
- GPS Technologies
- Handyman Matters
- Progressive Comfort Solutions
- healthcare
Industries
Notable Project
AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully.
“Their responsiveness stands out.”
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3
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.
Industries
Notable Project
Veta Virtual is providing virtual receptionist services for a law firm. They're tasked with answering all inbound calls and providing customer support services.
"They are able to fix things quickly, and they always find new ways to improve their service."
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4
- Undisclosed
- 50 - 249 employees
- Toronto, Canada
24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.
Industries
Notable Project
A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.
"I can’t ask for more — they do what they say they’ll do."
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5
- $1,000+
- 50 - 249 employees
- Toronto, Canada
Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries.
Clients
- DirecTV
- Nissan
- KPMG
- Hilton
Industries
Notable Project
A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.
"It's money-saving." – VP of IT, Government Organization
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6
- $1,000+
- 2 - 9 employees
- Toronto, Canada
Lead Generation Media is a lead generation company founded in 2018 in Scarborough, Canada. With a compact team of under 10 employees, they provide voice services, content marketing, and email marketing to clients in IT and other industries.
Clients
- Onlinekarma
- Toronto-HVAC
- Onlinekarma.club
- SundayBoost.com
Industries
Notable Project
Lead Generation Media helped a digital marketing firm with establishing their SEO and PPC strategy and generating more sales. Their efforts produced a 50% increase in revenue. Their pricing was fair and their smooth communication was complimented.
"I will certainly engage with this company again for our future needs." – Digital Marketing Executive, Digital Marketing Firm
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7
- $1,000+
- 250 - 999 employees
- Vaughan, Canada
Miratel is a telecommunications agency based in Toronto. Since 2000, their team of 83 has been specializing in non-voice BPO and voice services for clients in various industries including advertising and information technology.
Industries
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8
- $1,000+
- 1,000 - 9,999 employees
- Toronto, Canada
Millenium1 Solutions is a large answering service company. In Toronto, Canada; Pasig, Philippines; Ottawa, Canada and Mississauga, Canada, the firm was established in 2013. Their team provides voice services and non-voice bpo/back office services.
Industries
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9
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Gatestone & Co. Is a telephone answering service. Their midsize team is based in Toronto, Canada; Phoenix, Arizona; Quezon City, Philippines and Scarborough, Canada and focuses on voice services. The firm was launched in 1978.
Industries
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10
- $1,000+
- 50 - 249 employees
- Toronto, Canada
Non-voice bpo/back office services and call center Paradigm Quest is based in Toronto, Canada. The midsize team focuses on non-voice bpo/back office services and voice services. The agency was established in 2005.
Industries
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11
- $1,000+
- 50 - 249 employees
- Vaughan, Canada
3C Contact Services is a midsize answering service company. The Vaughan, Canada-based firm was established in 2013. Their services include voice services and non-voice bpo/back office services.
Industries
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12
- $5,000+
- 50 - 249 employees
- Vaughan, Canada
World Performance Group Ltd. Is a non-voice bpo/back office services company located in București, Romania; Vaughan, Canada and Plovdiv, Bulgaria. They provide non-voice bpo/back office services, voice services, and market research and were established in 2012.
Industries
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13
- $1,000+
- 250 - 999 employees
- Toronto, Canada
OPTIMA is an answering service. They offer voice services and were launched in 1992. Their midsize team is Toronto, Canada-based.
Industries
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14
- $1,000+
- 250 - 999 employees
- Toronto, Canada
AnswerPlus is a phone answering service. They offer voice services, non-voice bpo/back office services, and IT managed services and were launched in 1961. Their midsize team is Toronto, Canada-based.
Industries
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15
- Undisclosed
- 50 - 249 employees
- Mississauga, Canada
Answering service Contact Point 360 was founded in 2007. The midsize Mississauga, Canada-based team offers voice services and non-voice bpo/back office services.
Industries
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16
- Undisclosed
- 50 - 249 employees
- Mississauga, Canada
NCRi is a midsize call center service. Established in 2008, the team offers call center services, back office outsourcing, customer service outsourcing, IT managed services, and more. The company is located in Mississauga, Canada.Industries
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17
- $1,000+
- 250 - 999 employees
- Mississauga, Canada
MJR Capital Services is a non-voice bpo/back office services and telephone answering service launched in 1995. The agency provides non-voice bpo/back office services and voice services and has a midsize team. The agency is in Mississauga, Canada.
Industries
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18
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Task Network is a non-voice bpo/back office services company. They are located in Toronto, Canada and have a midsize team. Their services include voice services, non-voice bpo/back office services, accounting, IT managed services, and more.
Industries
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19
- Undisclosed
- 10 - 49 employees
- Toronto, Canada
Answer North America is a call center company. They are headquartered in Toronto, Canada and have a small team. Their services include voice services.
Industries
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20
- $1,000+
- 10 - 49 employees
- Toronto, Canada
One Contact is a call center company. They provide voice services and were founded in 2005. Their small team is Toronto, Canada-based.
Industries
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21
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Answering service company Call Centre Systems Inc. Is headquartered in Toronto, Canada. The small team provides voice services, commercial brokerage services, and fulfillment. The firm was launched in 1989.
Industries
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22
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Launched in 2014, Grasp Solutions is a non-voice bpo/back office services company. Their small team is headquartered in Toronto, Canada and , Canada. Their services include non-voice bpo/back office services, voice services, HR services, advertising, and more.
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23
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Omnie Integrated Services Inc., a non-voice bpo/back office services company, was established in 2020. The company specializes in non-voice bpo/back office services and voice services and has a small team.
Industries
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24
- $5,000+
- 2 - 9 employees
- Toronto, Canada
IT staff augmentation company Business-Hub is in Toronto, Canada. The firm specializes in IT staff augmentation, HR services, and voice services and is small.The firm was established in 2019.
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25
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Based in Toronto, Canada, AnswerNet is a non-voice bpo/back office services and telephone answering service. The midsize agency was launched in 1998. Their services include non-voice bpo/back office services and voice services.
Industries
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26
- $10,000+
- 1,000 - 9,999 employees
- Newmarket, Canada
Bill Gosling Outsourcing is a call center headquartered in Newmarket, Canada with offices in Manila, Philippines, Glasgow, United Kingdom, and Phoenix. Since 1955, their team of 500+ has been specializing in non-voice and voice services. Bill Gosling Outsourcing works with clients in various industries such as business & financial services.
Clients
- Canada's Best Managed Companies
- Green Apple Award Winner
Industries
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27
- $1,000+
- 10 - 49 employees
- Oakville, Canada
One Touch Solutions is a phone answering service. They are headquartered in Oakville, Canada and Plainview, New York and have a small team. Their team provides voice services and non-voice bpo/back office services.
Industries
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28
- Undisclosed
- 10 - 49 employees
- Oshawa, Canada
Headquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. They specialize in IT strategy consulting, call center services, back office outsourcing, accounting, and more and were launched in 2020.
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29
- $1,000+
- 10 - 49 employees
- Hamilton, Canada
Broadcast video company MJM Media was launched in 1982. They are headquartered in Hamilton, Canada and have a small team. Their services include broadcast video, voice services, and video production.
Industries
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30
- $1,000+
- 50 - 249 employees
- Hamilton, Canada
H-Line Soft, a midsize non-voice bpo/back office services company, is based in Secunderabad, India; Fremont, California; Hamilton, Canada and Aberdeen , United Kingdom. The team focuses on non-voice bpo/back office services, HR services, and voice services.
Industries
Need help selecting a company?
Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.
Tell us about your project