Top 60 Inbound Call Centers in Toronto

The Best of December 2024

Looking for a top inbound call center in Toronto?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Toronto. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Toronto Inbound Call Center Companies

1

Veta Virtual
(52 Reviews) 5.0
- Timeliness
  4.9
- Service Excellence
  5.0
- Value
  4.9
- Would Recommend
  5.0
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

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2

24H Virtual
(13 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  4.9
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 50 - 249 employees
- Toronto, Canada
24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

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3

Martal Group
(91 Reviews) 4.8
- Timeliness
  4.9
- Service Excellence
  4.8
- Value
  4.7
- Would Recommend
  4.8
- $1,000+
- 250 - 999 employees
- Oakville, Canada
Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.

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Clients
- Bosch
Industries
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4

The Sales Factory
(22 Reviews) 4.7
- Timeliness
  4.8
- Service Excellence
  4.6
- Value
  4.5
- Would Recommend
  4.7
- $10,000+
- 50 - 249 employees
- Toronto, Canada
Direct marketing company The Sales Factory was established in 2019. They are located in Toronto, Canada and Kelowna, Canada and have a midsize team. Their services include direct marketing, sales outsourcing, and call center services.

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Clients
- Advanced Solutions International (ASI)
- Coldwell Banker Richard Ellis (CBRE)
- Claris Healthcare
- Focus FS
Industries
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5

LEX Reception
(31 Reviews) 4.9
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.9
- Would Recommend
  5.0
- Undisclosed
- 250 - 999 employees
- Toronto, Canada
LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry.

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Clients
- The Law Office of Robert David Malove
Industries
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6

AnswerForce
(18 Reviews) 4.4
- Timeliness
  3.6
- Service Excellence
  4.4
- Value
  3.6
- Would Recommend
  4.5
- Undisclosed
- 1,000 - 9,999 employees
- Toronto, Canada
AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries.

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Clients
- GPS Technologies
Industries
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7

Purple Sales
(17 Reviews) 4.7
- Timeliness
  4.8
- Service Excellence
  4.7
- Value
  4.7
- Would Recommend
  4.9
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.

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8

ZRAFTED
(3 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  4.7
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 10 - 49 employees
- Toronto, Canada
ZRAFTED is a customer service outsourcing company headquartered in Lahore, Pakistan and Vista, California. The company provides customer service outsourcing, social media marketing, email marketing, web design, and more and has a small team.The company was established in 2015.
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9

Seologist
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Seologist is an SEO company based in Toronto. The company, founded in 2003, has a team of less than 20 who provide SEO services, as well as web development, email and social media marketing, voice services, and others to business, financial, and consumer service companies.

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Clients
- NOVAJET
Industries
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10

Omnie Integrated Services Inc.
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  4.5
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Toronto, Canada
Omnie Integrated Services Inc., a non-voice bpo/back office services company, was established in 2020. The company specializes in non-voice bpo/back office services and voice services and has a small team.

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11

VoiceLogic.com
(3 Reviews) 4.0
- Timeliness
  3.7
- Service Excellence
  4.2
- Value
  3.7
- Would Recommend
  4.0
- $1,000+
- 50 - 249 employees
- Toronto, Canada
Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries.

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Clients
- DirecTV
Industries
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12

RSI NGD Group of Companies
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Toronto, Canada
RSI NGD Group of Companies is a digital strategy company. They provide digital strategy, search engine optimization, web design, business consulting, and more and were established in 2024. The firm is located in Taguig, Philippines.
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13

Rezolves
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 10 - 49 employees
- Mississauga, Canada
Established in 2016, Rezolves is a small telephone answering service and customer service outsourcing company located in Islamabad, Pakistan and Mississauga, Canada. Their services include call center services and customer service outsourcing.
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14

VereQuest

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 50 - 249 employees
- Toronto, Canada
Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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15

Profcallcenter

(0 Reviews)

Not yet reviewed.
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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16

World Performance Group Ltd.

(0 Reviews)

Not yet reviewed.
- $5,000+
- 50 - 249 employees
- Vaughan, Canada
World Performance Group Ltd. Is an answering service company. Founded in 2012, the team focuses on Call Center Services and Customer Service Outsourcing.
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17

Miratel

(0 Reviews)

Not yet reviewed.
- $1,000+
- 250 - 999 employees
- Vaughan, Canada
Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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18

3C Contact Services

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- Vaughan, Canada
3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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19

Contact Point 360

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 50 - 249 employees
- Mississauga, Canada
Contact Point 360 is a Mississauga, Canada-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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20

OPTIMA

(0 Reviews)

Not yet reviewed.
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Midsize telephone answering service OPTIMA, is based in Toronto, Canada and Whitby, Canada. Their services include Call Center Services and Sales Outsourcing.
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21

Millenium1 Solutions

(0 Reviews)

Not yet reviewed.
- $1,000+
- 1,000 - 9,999 employees
- Toronto, Canada
Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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22

Gatestone & Co.

(0 Reviews)

Not yet reviewed.
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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23

MJR Capital Services

(0 Reviews)

Not yet reviewed.
- $1,000+
- 250 - 999 employees
- Mississauga, Canada
MJR Capital Services is a midsize Back Office Outsourcing company. Launched in 1995, the team specializes in Back Office Outsourcing and Call Center Services.
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24

Task Network

(0 Reviews)

Not yet reviewed.
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Task Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
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25

AnswerPlus

(0 Reviews)

Not yet reviewed.
- $1,000+
- 250 - 999 employees
- Toronto, Canada
AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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26

Answer North America

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 10 - 49 employees
- Toronto, Canada
Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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27

One Contact

(0 Reviews)

Not yet reviewed.
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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28

Paradigm Quest

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- Toronto, Canada
Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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29

NCRi

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 50 - 249 employees
- Mississauga, Canada
NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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30

Callnovo

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 1,000 - 9,999 employees
- Markham, Canada
Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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