Top 40 Inbound Call Centers in Toronto

Directory image
  1. Home
  2. Inbound Voice Services
  3. Canada
  4. Toronto

Top 40 Inbound Call Centers in Toronto

February 2023

Looking for a top inbound call center in Toronto?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Toronto. 

List of the Best Toronto Inbound Call Center Companies

  • 1
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Oakville, Canada

    Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.

    Clients

    • Bosch
    • Zoho
    • Halo
    • MicroFocus

    Industries

    Notable Project

    Martal Group is helping an IT company build their initial lead generation pipeline by conducting marketing campaigns. They have reviewed the client's web presence and initial outbound email marketing.

    "Martal Group is a complete all-around package of professionalism and quality."

    Visit Site
  • 2
    • Undisclosed
    • 250 - 999 employees
    • Toronto, Canada

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

    Clients

    • The Law Office of Robert David Malove
    • Hammerschmidt
    • Stickradt
    • & Associates

    Industries

    Notable Project

    LexReception provides a 24-hour answering service for an array of third-party clients. Their staff can schedule appointments on the call. Bilingual operators are available to answer Spanish-speaking callers.

     

    “LexReception’s industry knowledge has been a powerful asset for my clients.”

    Visit Site
  • 3
    • Scheduling

      3.6
    • Quality

      4.4
    • Cost

      3.6
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 1,000 - 9,999 employees
    • Toronto, Canada

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

    Clients

    • GPS Technologies
    • Handyman Matters
    • Progressive Comfort Solutions
    • healthcare

    Industries

    Notable Project

    AnswerForce helped the company take on more outbound calls, an important part of their operations.

    "From a corporate point of view, I like being able to use the dashboard to review and analysis the calls coming in."

    Visit Site
  • 4
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

    Industries

    Notable Project

    A law firm hired Veta Virtual Receptionist to help them hire experienced virtual receptionists. The team provides virtual receptionists to answer incoming phone calls from existing and potential customers.

    "The workflow I have with Veta Virtual Receptionist works very well and appears seamless to my callers."

    Visit Site
  • 5
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

    Industries

    Notable Project

    24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed.

    "I’ve been quite happy with their services from the get-go."

    Visit Site
  • 6
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

    Clients

    • DirecTV
    • Nissan
    • KPMG
    • Hilton

    Industries

    Notable Project

    A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

    "It's money-saving." – VP of IT, Government Organization

    Visit Site
  • 7
    • $1,000+
    • 2 - 9 employees
    • Toronto, Canada

    Lead Generation Media is a lead generation company founded in 2018 in Scarborough, Canada. With a compact team of under 10 employees, they provide voice services, content marketing, and email marketing to clients in IT and other industries.

    Clients

    • Onlinekarma
    • Toronto-HVAC
    • Onlinekarma.club
    • SundayBoost.com

    Industries

    Notable Project

    Lead Generation Media was hired by an SME customer service provider to handle their lead generation efforts. The goal of the project is to expand the client's clientele.

    "They perform an outstanding job when it comes to communication or scheduling meetings and managing our expectations."

    Visit Site
  • 8
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Omnie Integrated Services Inc., a non-voice bpo/back office services company, was established in 2020. The company specializes in non-voice bpo/back office services and voice services and has a small team.

    Industries

    Notable Project

    Omnie Integrated Services Inc provides outsourcing services for a consumer electronics manufacturing company. They provide 24/7 customer service support via phone, email, and social media in multiple languages.

    "They work with you as if they are a partner or an extension of the company."

    Visit Site
  • 9
    • $5,000+
    • 50 - 249 employees
    • Vaughan, Canada

    World Performance Group Ltd. Is a non-voice bpo/back office services company located in București, Romania; Vaughan, Canada and Plovdiv, Bulgaria. They provide non-voice bpo/back office services, voice services, and market research and were established in 2012.

    Industries

    Visit Site
  • 10
    • $1,000+
    • 250 - 999 employees
    • Vaughan, Canada

    Miratel is a telecommunications agency based in Toronto. Since 2000, their team of 83 has been specializing in non-voice BPO and voice services for clients in various industries including advertising and information technology.  

    Industries

    Visit Site
  • 11
    • $1,000+
    • 1,000 - 9,999 employees
    • Toronto, Canada

    Millenium1 Solutions is a large answering service company. In Toronto, Canada; Pasig, Philippines; Ottawa, Canada and Mississauga, Canada, the firm was established in 2013. Their team provides voice services and non-voice bpo/back office services.

    Industries

    Visit Site
  • 12
    • $1,000+
    • 50 - 249 employees
    • Vaughan, Canada
    3C Contact Services is a midsize answering service company. The Vaughan, Canada-based firm was established in 2013. Their services include voice services and non-voice bpo/back office services.

    Industries

    Visit Site
  • 13
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada
    OPTIMA is an answering service. They offer voice services and were launched in 1992. Their midsize team is Toronto, Canada-based.

    Industries

    Visit Site
  • 14
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada
    Non-voice bpo/back office services and call center Paradigm Quest is based in Toronto, Canada. The midsize team focuses on non-voice bpo/back office services and voice services. The agency was established in 2005.

    Industries

    Visit Site
  • 15
    • Undisclosed
    • 1,000 - 9,999 employees
    • Markham, Canada
    Callnovo is a Markham, Canada-based call center company. Founded in 2004, the large team specializes in call center services, customer service outsourcing, and sales outsourcing.
    Visit Site
  • 16
    • Undisclosed
    • 50 - 249 employees
    • Mississauga, Canada
    Answering service Contact Point 360 was founded in 2007. The midsize Mississauga, Canada-based team offers voice services and non-voice bpo/back office services.

    Industries

    Visit Site
  • 17
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada
    Gatestone & Co. Is a telephone answering service. Their midsize team is based in Toronto, Canada; Phoenix, Arizona; Quezon City, Philippines and Scarborough, Canada and focuses on voice services. The firm was launched in 1978.

    Industries

    Visit Site
  • 18
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    AnswerPlus is a phone answering service. They offer voice services, non-voice bpo/back office services, and IT managed services and were launched in 1961. Their midsize team is Toronto, Canada-based.

    Industries

    Visit Site
  • 19
    • Undisclosed
    • 50 - 249 employees
    • Mississauga, Canada
    NCRi is a midsize call center service. Established in 2008, the team offers call center services, back office outsourcing, customer service outsourcing, IT managed services, and more. The company is located in Mississauga, Canada.

    Industries

    Visit Site
  • 20
    • $1,000+
    • 250 - 999 employees
    • Mississauga, Canada
    MJR Capital Services is a non-voice bpo/back office services and telephone answering service launched in 1995. The agency provides non-voice bpo/back office services and voice services and has a midsize team. The agency is in Mississauga, Canada.

    Industries

    Visit Site
  • 21
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada
    Answer North America is a call center company. They are headquartered in Toronto, Canada and have a small team. Their services include voice services.

    Industries

    Visit Site
  • 22
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada
    One Contact is a call center company. They provide voice services and were founded in 2005. Their small team is Toronto, Canada-based.

    Industries

    Visit Site
  • 23
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada
    Task Network is a non-voice bpo/back office services company. They are located in Toronto, Canada and have a midsize team. Their services include voice services, non-voice bpo/back office services, accounting, IT managed services, and more.

    Industries

    Visit Site
  • 24
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada
    Answering service company Call Centre Systems Inc. Is headquartered in Toronto, Canada. The small team provides voice services, commercial brokerage services, and fulfillment. The firm was launched in 1989.

    Industries

    Visit Site
  • 25
    • Undisclosed
    • 10 - 49 employees
    • Brampton, Canada
    People's Choice Staffing is a HR agency established in 2009. The agency offers HR services, staffing, accounting, customer service outsourcing, and more and has a small team.
    Visit Site
  • 26
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada
    IT staff augmentation company Business-Hub is in Toronto, Canada. The firm specializes in IT staff augmentation, HR services, and voice services and is small.The firm was established in 2019.
    Visit Site
  • 27
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada
    Launched in 2014, Grasp Solutions is a non-voice bpo/back office services company. Their small team is headquartered in Toronto, Canada and , Canada. Their services include non-voice bpo/back office services, voice services, HR services, advertising, and more.
    Visit Site
  • 28
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Based in Toronto, Canada, AnswerNet is a non-voice bpo/back office services and telephone answering service. The midsize agency was launched in 1998. Their services include non-voice bpo/back office services and voice services.

    Industries

    Visit Site
  • 29
    • $1,000+
    • 2 - 9 employees
    • Vaughan, Canada
    Email marketing company PW Business Support Services was launched in 2020. They are headquartered in Vaughan, Canada and have a small team. Their services include email marketing, business consulting, and customer service outsourcing.

    Industries

    Visit Site
  • 30
    • $10,000+
    • 1,000 - 9,999 employees
    • Newmarket, Canada

    Bill Gosling Outsourcing is a call center headquartered in Newmarket, Canada with offices in Manila, Philippines, Glasgow, United Kingdom, and Phoenix. Since 1955, their team of 500+ has been specializing in non-voice and voice services. Bill Gosling Outsourcing works with clients in various industries such as business & financial services. 

    Clients

    • Canada's Best Managed Companies
    • Green Apple Award Winner

    Industries

    Visit Site