Top 100 Business Processes Outsourcing (BPO) Companies in San Francisco

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Top 100 Business Processes Outsourcing (BPO) Companies in San Francisco

April 2023

Looking for a top business process outsourcing company in San Francisco?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best San Francisco BPO Services

  • 1
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • San Francisco, CA

    Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.

    Clients

    • Bosch
    • Zoho
    • Halo
    • MicroFocus

    Industries

    Notable Project

    Martal Group provides lead generation services for a usability testing platform. The team is responsible for identifying prospects, cold-calling qualified leads, and scheduling appointments, among others.

    "They're incredibly responsive to my needs and always available to address my questions and concerns."

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  • 2
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

    Industries

    Notable Project

    Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance.

    "I love working with Wing and plan to have a long-term working relationship."

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  • 3
    • $1,000+
    • 50 - 249 employees
    • Oakland, CA

    Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

    Industries

    Notable Project

    Telecom, Inc. provided call center services for a solar sales company. The team contacted prospective investors to help them learn and invest in solar energy.

    "Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided."

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  • 4
    • $1,000+
    • 1,000 - 9,999 employees
    • San Mateo, CA
    Motif is a large call center service. Based in San Mateo, California; Ahmedabad, India; Ahmedabad, India and Quezon City, Philippines, the company was founded in 2000. Their services include voice services.

    Industries

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  • 5
    • Scheduling

      4.5
    • Quality

      4.0
    • Cost

      4.0
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • San Francisco, CA

    Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

    Clients

    • Capterra
    • Software Advice
    • C Net

    Industries

    Notable Project

    Kareo was hired by a transportation company to assist with its medical billing needs, specifically the client's 401ks. Kareo's work enables the client to save 23 hours per month, while simultaneously allowing the client to offer for benefits to its employees.

    "Their service is very good." — Administration Manager, Transportation Company

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  • 6
    • Scheduling

      4.8
    • Quality

      4.6
    • Cost

      4.2
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA

    AI Bees is a digital agency in San Francisco. Founded in 2018, they have about 161 employees that serve mostly small-business and midmarket clients in the IT, business, and advertising industries. Services include digital strategy, email marketing, and digital marketing.

    Clients

    • COPADO
    • secucloud
    • bnp media

    Industries

    Notable Project

    AI bees provided lead generation services to a data analytics firm. They run lead generation campaigns and connect with potential customers to book demo calls.

    "They connected with people with the correct job titles who accepted discovery demo calls."

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  • 7
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Oakland, CA

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

    Clients

    • Emblush Beaute
    • MW8 Apartments
    • Potomac River Running, Inc.

    Industries

    Notable Project

    Numa customized and rolled out their proprietary call response solution to an athletic shoe retailer. The solution used AI technology to address missed calls and manage messages.

    "Upon activation, they stayed on schedule and set reasonable expectations for timelines."

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  • 8
    • $1,000+
    • 50 - 249 employees
    • South San Francisco, CA

    Brightest Minds is a midsize phone answering service. The South San Francisco, California-based firm was launched in 2017. Their services include voice services, market research, marketing strategy, and social media marketing.

    Industries

    Notable Project

    Brightest Minds handled a technology platform's email marketing and lead generation efforts on LinkedIn. They targeted corporate real estate individuals to schedule meetings with the client's team.

    "They did a great job making sure their outreach was personalized."

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  • 9
    • Undisclosed
    • 250 - 999 employees
    • San Francisco, CA
    Satellite Office is a finance & accounting outsourcing (FAO) company based in Bondi Junction, Australia; San Francisco, California and Taguig, Philippines. Founded in 2013, the midsize team offers finance & accounting outsourcing (FAO), back office outsourcing, customer service outsourcing, sales outsourcing, and more.

    Industries

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  • 10
    • $1,000+
    • 10 - 49 employees
    • San Francisco, CA
    Hummingbird AI is a customer service outsourcing company established in 2019. Their small team is located in San Francisco, California. The firm provides customer service outsourcing, sales outsourcing, marketing strategy, call center services, and more.
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  • 11
    • Scheduling

      5.0
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • San Francisco, CA

    DataBees is a market research company established in 2017. They are based in San Francisco, California and have a midsize team. The firm offers market research, sales outsourcing, digital strategy, and CRM consulting and SI.

    Industries

    Notable Project

    DataBees helps an e-commerce technology company perform market research to expand the company's database with qualified leads. They list 10,000 missing website accounts, including those that exist and don't.

    "Their communication is above-average."

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  • 12
    • $1,000+
    • 1,000 - 9,999 employees
    • San Francisco, CA
    Outsource Global is a call center service. They are in San Francisco, California and have a large team. The firm offers call center services, back office outsourcing, social media marketing, content marketing, and more.
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  • 13

    Worked with Emerge natural sales solutions?

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    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA
    Emerge natural sales solutions is a midsize San Francisco, California-based customer service outsourcing company. Launched in 2016, the team focuses on customer service outsourcing, sales outsourcing, and business consulting.
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  • 14
    • Undisclosed
    • 250 - 999 employees
    • San Francisco, CA
    Back office outsourcing company GhostWriting Xpert was launched in 2018. Their midsize team is based in San Francisco, California and offers back office outsourcing.
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  • 15
    • $1,000+
    • 1,000 - 9,999 employees
    • San Francisco, CA
    AthenaHealth is a non-voice bpo/back office services company. They are in Watertown, Massachusetts; San Francisco, California; Princeton, New Jersey and Belfast, Maine and have a large team that focuses on non-voice bpo/back office services and voice services. The agency was founded in 1997.

    Industries

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  • 16
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA
    31West Global Services is a call center. The midsize team is located in San Francisco, California. Their services include voice services, non-voice bpo/back office services, and cloud consulting & SI.

    Industries

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  • 17
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Direct Line, a call center, is based in Berkeley, California. They specialize in voice services and were launched in 1979.

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  • 18
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA

    Non-voice bpo/back office services and call center Tactical TeleSolutions was launched in 1991. Their midsize team is headquartered in San Francisco, California and specializes in non-voice bpo/back office services and voice services.

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  • 19
    • $50,000+
    • 50 - 249 employees
    • San Mateo, CA
    Simplr is a non-voice bpo/back office services company launched in 2017. The agency offers non-voice bpo/back office services and social media marketing and has a midsize team.

    Industries

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  • 20
    • Undisclosed
    • 10 - 49 employees
    • San Francisco, CA
    CloudVO is a San Francisco, California-based telephone answering service. The small team provides voice services and was launched in 2010.
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  • 21
    • $1,000+
    • 10 - 49 employees
    • Oakland, CA
    Established in 1986, Topaz Services is a call center. In Oakland, California, their small team focuses on voice services and non-voice bpo/back office services.
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  • 22
    • Scheduling

      5.0
    • Quality

      4.5
    • Cost

      4.0
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • San Francisco, CA

    Gong is a revenue intelligence platform based in San Francisco. The platform has more than 200 employees and provides direct marketing, email marketing, market research, and non-voice BPO/back office services to midmarket and other-sized companies in various industries.

    Clients

    • Genesys
    • Shopify
    • Workato
    • TouchBistro

    Notable Project

    A marketing platform hired Gong.io to custom develop a consistent selling track. The project involved full-service onboarding, and facilitating conversations.

    "The platform is very user-friendly and does not require much management."

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  • 23
    • $5,000+
    • 10 - 49 employees
    • San Francisco, CA
    Established in 2018, Quest MSO is a small non-voice bpo/back office services company. Their team specializes in non-voice bpo/back office services, voice services, business consulting, and transcription. The firm is based in San Francisco, California.
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  • 24
    • Undisclosed
    • 50 - 249 employees
    • Brisbane, CA
    VOX Network Solutions is a non-voice bpo/back office services company. They provide non-voice bpo/back office services, custom software development, and voice services and were established in 2006. The agency is based in Brisbane, California.
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  • 25
    • Undisclosed
    • 2 - 9 employees
    • Sausalito, CA
    Established in 2020, Donna Digital Receptionists is a call center. Their small team is headquartered in Sausalito, California and specializes in voice services.

    Industries

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  • 26
    • $1,000+
    • 1,000 - 9,999 employees
    • San Mateo, CA

    Based in Mountain View, California; Bengaluru, India and Hyderabad, India, Reaglix is a website development company. The midsize company was founded in 2008. Their team offers web development, digital strategy, Artificial Intelligence, e-commerce development, and more.

    Industries

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  • 27
    • Undisclosed
    • 10 - 49 employees
    • San Francisco, CA
    Sales outsourcing company Thyleads was founded in 2021. The small Bengaluru, India-based team provides sales outsourcing.

    Industries

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  • 28
    • $1,000+
    • 10 - 49 employees
    • Lafayette, CA
    LevelUp Leads is a Lafayette, California-based social media marketing firm. The firm offers social media marketing, email marketing, call center services, and back office outsourcing and is small.The firm was founded in 2021.
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  • 29
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA
    Wiki Publishers Online, a midsize advertising company, is headquartered in San Francisco, California. The team offers advertising, translation, and document digitization & management.

    Industries

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  • 30
    • Undisclosed
    • 2 - 9 employees
    • San Francisco, CA
    Resource Fast is a non-voice bpo/back office services company established in 2018. Their small team is headquartered in San Francisco, California. Their services include non-voice bpo/back office services, voice services, finance & accounting outsourcing (FAO), and web development.
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