Top 50 Call Center Services in San Francisco

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Top 50 Call Center Services in San Francisco

August 2022

Looking for a top voice service and call center company in San Francisco?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in San Francisco. 

List of the Best San Francisco Voice Services Providers

  • 1
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • San Francisco, CA

    Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.

    Clients

    • Fullscreen
    • Jedox
    • Clickworker
    • Quaenet

    Industries

    Notable Project

    A media services company hired Martal Group to come up with a sales plan and expand their business in North America and LATAM. They helped the firm secure strategic partnerships in the aforementioned markets.

    "We were satisfied with their professional communication frequency and quality."

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  • 2
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Oakland, CA

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

    Clients

    • Emblush Beaute
    • MW8 Apartments
    • Potomac River Running, Inc.

    Industries

    Notable Project

    Numa has provided call-answering services for a student housing building. Their team set up a sophisticated text-notification system to enable the client to respond to after-hours calls in a timely manner.

    Numa’s process is seamless, and it allows me to troubleshoot quickly and in real-time.”

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  • 3
    • $1,000+
    • 1,000 - 9,999 employees
    • San Mateo, CA

    Motif is a large call center service. Based in San Mateo, California; Ahmedabad, India; Ahmedabad, India and Quezon City, Philippines, the company was founded in 2000. Their services include voice services.

    Industries

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  • 4
    • Scheduling

      5.0
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • San Francisco, CA
    DataBees is a market research company established in 2017. They are based in San Francisco, California and have a midsize team. The firm offers market research, sales outsourcing, digital strategy, and CRM consulting and SI.

    Industries

    Notable Project

    DataBees helps an e-commerce technology company perform market research to expand the company's database with qualified leads. They list 10,000 missing website accounts, including those that exist and don't.

    "Their communication is above-average."

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  • 5
    • Scheduling

      4.5
    • Quality

      4.5
    • Cost

      4.0
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • San Francisco, CA

    Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

    Clients

    • Capterra
    • Software Advice
    • C Net

    Industries

    Notable Project

    Kareo was hired by a transportation company to assist with its medical billing needs, specifically the client's 401ks. Kareo's work enables the client to save 23 hours per month, while simultaneously allowing the client to offer for benefits to its employees.

    "Their service is very good." — Administration Manager, Transportation Company

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  • 6
    • Undisclosed
    • 10 - 49 employees
    • San Francisco, CA

    CloudVO is a San Francisco, California-based telephone answering service. The small team provides voice services and was launched in 2010.

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  • 7
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Direct Line, a call center, is based in Berkeley, California. They specialize in voice services and were launched in 1979.

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  • 8
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA

    Non-voice bpo/back office services and call center Tactical TeleSolutions was launched in 1991. Their midsize team is headquartered in San Francisco, California and specializes in non-voice bpo/back office services and voice services.

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  • 9
    • $1,000+
    • 10 - 49 employees
    • Oakland, CA

    Established in 1986, Topaz Services is a call center. In Oakland, California, their small team focuses on voice services and non-voice bpo/back office services.

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  • 10
    • $1,000+
    • 50 - 249 employees
    • Oakland, CA

    Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 11
    • $1,000+
    • 1,000 - 9,999 employees
    • San Francisco, CA
    Outsource Global is a call center service. They are in San Francisco, California and have a large team. The firm offers call center services, back office outsourcing, social media marketing, content marketing, and more.
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  • 12
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

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  • 13
    • $1,000+
    • 10 - 49 employees
    • San Francisco, CA

    Small accounting company HireAthena, is in San Francisco, California. Their services include accounting, HR services, non-voice bpo/back office services, and voice services.

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  • 14
    • Undisclosed
    • 10 - 49 employees
    • San Francisco, CA

    Ring A Physician is a call center service. They are in San Francisco, California and have a small team. Their services include voice services and non-voice bpo/back office services.

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  • 15
    • Undisclosed
    • 2 - 9 employees
    • Sausalito, CA

    Established in 2020, Donna Digital Receptionists is a call center. Their small team is headquartered in Sausalito, California and specializes in voice services.

    Industries

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  • 16
    • Undisclosed
    • 10 - 49 employees
    • San Francisco, CA
    Sales outsourcing company Thyleads was founded in 2021. The small Bengaluru, India-based team provides sales outsourcing.

    Industries

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  • 17
    • Undisclosed
    • 250 - 999 employees
    • San Francisco, CA

    Satellite Office is a finance & accounting outsourcing (FAO) company based in Bondi Junction, Australia; San Francisco, California and Taguig, Philippines. Founded in 2013, the midsize team offers finance & accounting outsourcing (FAO), back office outsourcing, customer service outsourcing, sales outsourcing, and more.

    Industries

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  • 18
    • $1,000+
    • 10 - 49 employees
    • San Francisco, CA
    Hummingbird AI is a customer service outsourcing company established in 2019. Their small team is located in San Francisco, California. The firm provides customer service outsourcing, sales outsourcing, marketing strategy, call center services, and more.
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  • 19
    • $1,000+
    • 50 - 249 employees
    • South San Francisco, CA

    Brightest Minds is a midsize phone answering service. The South San Francisco, California-based firm was launched in 2017. Their services include voice services, market research, marketing strategy, and social media marketing.

    Industries

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  • 20
    • $5,000+
    • 10 - 49 employees
    • San Francisco, CA

    Established in 2018, Quest MSO is a small non-voice bpo/back office services company. Their team specializes in non-voice bpo/back office services, voice services, business consulting, and transcription. The firm is based in San Francisco, California.

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  • 21
    • Undisclosed
    • 50 - 249 employees
    • Brisbane, CA

    VOX Network Solutions is a non-voice bpo/back office services company. They provide non-voice bpo/back office services, custom software development, and voice services and were established in 2006. The agency is based in Brisbane, California.

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  • 22
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA

    31West Global Services is a call center. The midsize team is located in San Francisco, California. Their services include voice services, non-voice bpo/back office services, and cloud consulting & SI.

    Industries

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  • 23
    • Undisclosed
    • 2 - 9 employees
    • San Francisco, CA

    Resource Fast is a non-voice bpo/back office services company established in 2018. Their small team is headquartered in San Francisco, California. Their services include non-voice bpo/back office services, voice services, finance & accounting outsourcing (FAO), and web development.

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  • 24
    • Undisclosed
    • 2 - 9 employees
    • Brisbane, CA
    Launched in 2005, Magellan USA is a small IT managed services company headquartered in Brisbane, California. Their services include IT managed services, HR services, customer service outsourcing, call center services, and more.
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  • 25
    • Scheduling

      3.0
    • Quality

      2.8
    • Cost

      2.8
    • NPS

      3.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • San Ramon, CA

    Five9 is a cloud-based call center software provider. Their team of about 1,000 employees is based in San Ramon, Calif. Services include CRM, ERP, and IT consulting, as well as voice services. They were founded in 2001. 

    Clients

    • DebtCleanse
    • DoorDash
    • lululemon
    • Expedia

    Industries

    Notable Project

    Five9 was hired to improve a legal service access firm’s autodialing efforts. The team worked to automate dialing to prioritize new leads while continuing to nurture older leads.

    "Their communication is their strength."

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  • 26
    • $1,000+
    • 2 - 9 employees
    • Walnut Creek, CA

    Telephone answering service Reliable Receptionist was founded in 2007. Headquartered in Walnut Creek, California, their small team specializes in voice services.

    Industries

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  • 27
    • Undisclosed
    • 50 - 249 employees
    • Redwood City, CA

    Cyara is a midsize user experience agency launched in 2006. Their services include ux/ui design, Artificial Intelligence, non-voice bpo/back office services, and voice services. The agency is in Redwood City, California.

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  • 28
    • Undisclosed
    • 250 - 999 employees
    • Pleasanton, CA

    Packet Fusion is an answering service company. Their midsize team is in Pleasanton, California and Pleasanton, California. Their services include voice services.

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  • 29
    • $1,000+
    • 50 - 249 employees
    • Pleasant Hill, CA

    Call24 Communications, a call center, was launched in 1985. Their midsize team is headquartered in Pleasant Hill, California. Their services include voice services.

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  • 30
    • $10,000+
    • 2 - 9 employees
    • Concord, CA

    Answering service company and IT managed services company Gadgetsick was founded in 2019. Headquartered in Concord, California, their small team provides voice services and IT managed services.

    Industries

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