Top 100 Phone Answering Services in the United Kingdom
The Best of January 2025Looking for a top answering service in the United Kingdom?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in United Kingdom. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best United Kingdom Answering Services
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1
$1,000+250 - 999 employeesEdinburgh , Scotland
SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.
Clients
Krispy KremeIndustries
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2
Undisclosed1,000 - 9,999 employeesEdinburgh, Scotland
AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries.
Clients
GPS TechnologiesIndustries
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3
$1,000+1,000 - 9,999 employeesLondon, England
Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
Clients
Just ParkIndustries
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4
Undisclosed1,000 - 9,999 employeesEdinburgh, Scotland
AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.
Clients
UCLAIndustries
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5
Undisclosed250 - 999 employeesWrexham, Wales
Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.
Clients
Eagle BioscienceIndustries
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6
Undisclosed50 - 249 employeesLondon, EnglandAbacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.Read More
Clients
Hafilat Industry LLCIndustries
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7
$1,000+10 - 49 employeesThatcham , England
Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.
Clients
Knight FrankIndustries
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8
$1,000+10 - 49 employeesCountesthorpe, England
Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.
Clients
App SapiensIndustries
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9
Undisclosed10 - 49 employeesManchester, EnglandMunzai Solutions is a sales outsourcing company. In Karachi, Pakistan and Manchester, United Kingdom, their small team specializes in sales outsourcing, call center services, CRM consulting and SI, and customer service outsourcing. The firm was launched in 2022.Read More
Industries
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10
Undisclosed1,000 - 9,999 employeesBirkenhead , England
The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.
Clients
PlusnetIndustries
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11
$1,000+250 - 999 employeesLondon, England
CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.
Industries
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12
$1,000+1,000 - 9,999 employeesLondon, England
NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.
Industries
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13
$250,000+250 - 999 employeesLeeds, England
Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.
Industries
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14
Undisclosed10 - 49 employeesBurscough, England
Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.
Industries
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15
Undisclosed10 - 49 employeesLondon, EnglandTovie AI is an artificial intelligence company in London, England. They offer Artificial Intelligence and AI Consulting.Read More
Clients
BNP Paribas CardifIndustries
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16
Undisclosed10 - 49 employeesHarlow, EnglandAnswering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.Read More
Industries
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17
$1,000+2 - 9 employeesRoyal Wootton Bassett, EnglandCall center Double Tap Marketing Ltd is located in Royal Wootton Bassett, United Kingdom. Launched in 2017, the small team focuses on call center services, email marketing, and sales outsourcing.Read More
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18
$1,000+50 - 249 employeesNottingham , EnglandAnswer4u, an answering service company, focus on Call Center Services and Customer Service Outsourcing. They were established in 2004.Read More
Industries
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19
Undisclosed10 - 49 employeesChester, EnglandCall center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.Read More
Industries
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20
$1,000+10 - 49 employeesNorth Walsham, EnglandOrigin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.Read More
Industries
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21
$10,000+50 - 249 employeesBrighton, EnglandAnswering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.Read More
Industries
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22
$1,000+250 - 999 employeesSalford, EnglandCall center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.Read More
Industries
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23
Undisclosed50 - 249 employeesLondon, EnglandEstablished in 1995, Intradiem is a midsize phone answering service located in Alpharetta, Georgia and London, England. Their team offers Call Center Services and Artificial Intelligence.Read More
Industries
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24
Undisclosed50 - 249 employeesLowestoft , EnglandEstablished in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.Read More
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25
Undisclosed10 - 49 employeesHorsham, EnglandFounded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.Read More
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26
$1,000+10 - 49 employeesHarlow, EnglandEstablished in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.Read More
Industries
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27
$1,000+10 - 49 employeesLondon , EnglandBPO Recruit is a telephone answering service. Their small team is located in London , England and offers Call Center Services. The firm was launched in 2009.Read More
Industries
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28
$100,000+1,000 - 9,999 employeesLondon , EnglandFirstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.Read More
Industries
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29
$1,000+250 - 999 employeesEast Yorkshire, EnglandIn East Yorkshire, England, KC Contact Centres is a call center. Founded in 1999, the team specializes in Call Center Services and Sales Outsourcing.Read More
Industries
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30
$1,000+250 - 999 employeesSouthend-on-sea, EnglandLaunched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.Read More
Industries
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