Top 50 Call Center Services in South Africa
The Best of December 2024
Looking for a top voice service and call center company in South Africa?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in South Africa. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best South Africa Voice Services Providers
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
Customer Service Outsourcing company SupportYourApp was launched in 2010. They are located in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina and have a large team. SupportYourApp focuses on Customer Service Outsourcing, Back Office Outsourcing, and Call Center Services.Read MoreIndustries
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- $1,000+
- 50 - 249 employees
- Ed, Sweden
A-SALES AB is a sales outsourcing company founded in 2023. Their small team is headquartered in Ed, Sweden. The agency provides sales outsourcing, email marketing, content marketing, CRM consulting and SI, and more.Read MoreIndustries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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1
- $5,000+
- 10 - 49 employees
- Cape Town, South Africa
Delta-v is a Cape Town, South Africa-based sales outsourcing company. The agency offers sales outsourcing and business consulting and is small.The agency was launched in 2020.
Clients
- Lokulus
Industries
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2
- $10,000+
- 50 - 249 employees
- Durban, South Africa
Ec3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services.
Clients
- Mix Telematics
Industries
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Featured provider
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- $1,000+
- 1,000 - 9,999 employees
- Chicago, IL
Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.
Industries
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3
- $1,000+
- 50 - 249 employees
- Cape Town, South Africa
The Agentsy BPO is a Cape Town, South Africa-based customer service outsourcing company. The midsize team offers customer service outsourcing, sales outsourcing, and finance & accounting outsourcing (FAO) and was launched in 2018.Read MoreIndustries
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4
- Undisclosed
- 250 - 999 employees
- Cape Town, South Africa
Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies.
Clients
- Talent:Inc.
Industries
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5
- Undisclosed
- 50 - 249 employees
- Stellenbosch, South Africa
ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.Read MoreIndustries
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6
- Undisclosed
- 50 - 249 employees
- Sandton, South Africa
VA Connect is a call center and back office outsourcing company based in Sandton, South Africa. They focus on call center services and back office outsourcing and were established in 2014.Read MoreIndustries
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7
- $1,000+
- 2 - 9 employees
- Randburg, South Africa
Business consulting company Level180 was launched in 2015. Located in Randburg, South Africa, their small team provides business consulting, corporate training, and sales outsourcing.
Industries
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8
- Undisclosed
- 50 - 249 employees
- Cape Town, South Africa
Outsource-X (Pty) Ltd, an answering service and customer service outsourcing company, is located in Cape Town, South Africa. The agency offers call center services and customer service outsourcing and has a midsize team.The agency was founded in 2022.Read MoreIndustries
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9
- $1,000+
- 250 - 999 employees
- Johannesburg, South Africa
DSG is a Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and E-Commerce Development.Read MoreIndustries
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10
- $1,000+
- 10 - 49 employees
- Cape Town, South Africa
Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.Read MoreIndustries
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11
- $1,000+
- 10 - 49 employees
- Bluff, South Africa
Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.Read MoreIndustries
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12
- Undisclosed
- 250 - 999 employees
- Umhlanga, South Africa
Established in 2013, Outworx Contact Centre is an answering service. The firm offers Call Center Services.Read More -
13
- Undisclosed
- 1,000 - 9,999 employees
- Randburg, South Africa
IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.Read More -
14
- Undisclosed
- 1,000 - 9,999 employees
- Cape Town, South Africa
Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.Read More -
15
- Undisclosed
- 50 - 249 employees
- Durban, South Africa
Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.Read More -
16
- Undisclosed
- 250 - 999 employees
- Mount Edgecombe, South Africa
Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.Read More -
17
- $1,000+
- 250 - 999 employees
- Mount Edgecombe, South Africa
Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.Read More -
18
- Undisclosed
- 10,000+ employees
- Umhlanga, South Africa
Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).Read MoreIndustries
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19
- $1,000+
- 250 - 999 employees
- Durban, South Africa
Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.Read MoreIndustries
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20
- Undisclosed
- 50 - 249 employees
- Cape Town, South Africa
Persuade is a Sales Outsourcing company. Founded in 2017, the company is headquartered in Cape Town, South Africa. Their team offers Sales Outsourcing and Market Research.Read More -
21
- Undisclosed
- 50 - 249 employees
- uMhlanga, South Africa
Growth Partners Global is a branding company and Sales Outsourcing company. Headquartered in uMhlanga, South Africa, the firm offers Branding and Sales Outsourcing.Read More -
22
- Undisclosed
- 10 - 49 employees
- Durban, South Africa
Talksure is a call center company. Their small team is based in Durban, South Africa and focuses on Call Center Services. The firm was founded in 2010.Read More -
23
- Undisclosed
- 10 - 49 employees
- Pretoria, South Africa
AdminAssist Intl. Is a call center and Back Office Outsourcing company established in 2012. Their team specializes in Call Center Services and Back Office Outsourcing.Read More -
24
- Undisclosed
- 10 - 49 employees
- Cape Town, South Africa
Founded in 1994, 121 BPO is a back office outsourcing and customer service outsourcing company. They are in Cape Town, South Africa and have a small team. Their services include back office outsourcing and customer service outsourcing.
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25
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.Read More -
26
- Undisclosed
- 2 - 9 employees
- Sandbaai, South Africa
Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.Read More -
27
- Undisclosed
- 2 - 9 employees
- Pretoria, South Africa
Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.Read More -
28
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.Read More -
29
- $1,000+
- 1,000 - 9,999 employees
- Sandton, South Africa
Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
Clients
- Just Park
Industries
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30
- Undisclosed
- 10 - 49 employees
- Midrand, South Africa
Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.Read More
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