Top 40 Call Center Services in South Africa
The Best of April 2024
Looking for a top voice service and call center company in South Africa?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in South Africa. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best South Africa Voice Services Providers
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
Read MoreSupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Denver, CO
Read MoreCience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Industries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
Read MoreXACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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1
- $10,000+
- 50 - 249 employees
- Durban, South Africa
Read MoreEc3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services.
Clients
- Mix Telematics
Industries
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2
- $5,000+
- 10 - 49 employees
- Cape Town, South Africa
Read MoreDelta-v is a Cape Town, South Africa-based sales outsourcing company. The agency offers sales outsourcing and business consulting and is small.The agency was launched in 2020.
Clients
- Lokulus
Industries
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Featured providers
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- $1,000+
- 50 - 249 employees
- Chicago, IL
Read MoreHit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Read MoreLaunched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
Industries
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3
- Undisclosed
- 250 - 999 employees
- Cape Town, South Africa
Read MoreMango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies.
Clients
- Talent:Inc.
Industries
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4
- Undisclosed
- 50 - 249 employees
- Stellenbosch, South Africa
ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.Read MoreIndustries
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5
- $1,000+
- 2 - 9 employees
- Randburg, South Africa
Read MoreBusiness consulting company Level180 was launched in 2015. Located in Randburg, South Africa, their small team provides business consulting, corporate training, and sales outsourcing.
Industries
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6
- $1,000+
- 250 - 999 employees
- Johannesburg, South Africa
DSG is a midsize non-voice bpo/back office services company. Launched in 2008, the agency is in Johannesburg, South Africa and Johannesburg, South Africa. Their services include non-voice bpo/back office services, voice services, and e-commerce development.Read MoreIndustries
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7
- $1,000+
- 50 - 249 employees
- Cape Town, South Africa
The Agentsy BPO is a Cape Town, South Africa-based customer service outsourcing company. The midsize team offers customer service outsourcing, sales outsourcing, and finance & accounting outsourcing (FAO) and was launched in 2018.Read MoreIndustries
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8
- $1,000+
- 10 - 49 employees
- Cape Town, South Africa
Real Receptionist is a human resources agency and call center service. Launched in 2019, the agency is headquartered in Cape Town, South Africa. The small team provides HR services and voice services.Read MoreIndustries
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9
- Undisclosed
- 50 - 249 employees
- Sandton, South Africa
VA Connect is a call center and back office outsourcing company based in Sandton, South Africa. They focus on call center services and back office outsourcing and were established in 2014.Read MoreIndustries
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10
- $1,000+
- 10 - 49 employees
- Bluff, South Africa
Established in 2019, Telecommunications Academy TA ABC telecommunications is a call center. Their small team is in Bluff, South Africa and Johannesburg, South Africa. Their team specializes in call center services and corporate training.Read MoreIndustries
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11
- Undisclosed
- 250 - 999 employees
- Umhlanga, South Africa
Outworx Contact Centre is a non-voice bpo/back office services and answering service company. They provide non-voice bpo/back office services and voice services and were launched in 2013. Their midsize team is Umhlanga, South Africa-based.Read More -
12
- Undisclosed
- 1,000 - 9,999 employees
- Randburg, South Africa
Read MoreIContact BPO is a large Randburg, South Africa-based back office outsourcing and customer service outsourcing company. Launched in 2015, the team provides back office outsourcing and customer service outsourcing.
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13
- Undisclosed
- 1,000 - 9,999 employees
- Cape Town, South Africa
Read MoreIn Cape Town, South Africa, Sigma Connected Group is an answering service company. The company offers call center services, back office outsourcing, and customer service outsourcing and is large.The company was established in 2010.
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14
- Undisclosed
- 50 - 249 employees
- Durban, South Africa
Read MoreAmalfi Outsourcing is a midsize call center in Durban, South Africa. Their services include call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.
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15
- Undisclosed
- 250 - 999 employees
- Mount Edgecombe, South Africa
Read MoreCentrevo is a call center company. Launched in 2011, the company is based in Mount Edgecombe, South Africa. The midsize team focuses on call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.
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16
- $1,000+
- 250 - 999 employees
- Mount Edgecombe, South Africa
Phone answering service Consumer Links is in Manchester, United Kingdom and Mount Edgecombe, South Africa. The midsize company was established in 2015. Their services include call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.Read More -
17
- Undisclosed
- 10,000+ employees
- Umhlanga, South Africa
CCI Global is a large back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, and sales outsourcing and were launched in 2006. The company is based in Umhlanga, South Africa; Sandton, South Africa; Durban, South Africa and Cape Town, South Africa.Read MoreIndustries
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18
- $1,000+
- 250 - 999 employees
- Durban, South Africa
SkyHigh Global Contact center is a call center company based in Durban, South Africa. The agency provides call center services and has a midsize team.The agency was founded in 2020.Read MoreIndustries
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19
- Undisclosed
- 10 - 49 employees
- Durban, South Africa
Talksure is a non-voice bpo/back office services and telephone answering service founded in 2010. Their small team is located in Durban, South Africa. The company offers non-voice bpo/back office services and voice services.Read More -
20
- Undisclosed
- 10 - 49 employees
- Pretoria, South Africa
Read MoreAdminAssist Intl. Is a small answering service. The Pretoria, South Africa-based firm was launched in 2012. Their team provides call center services.
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21
- Undisclosed
- 10 - 49 employees
- Cape Town, South Africa
Read MoreFounded in 1994, 121 BPO is a back office outsourcing and customer service outsourcing company. They are in Cape Town, South Africa and have a small team. Their services include back office outsourcing and customer service outsourcing.
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22
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
Read MoreLaunched in 2003, 3iSolutions is a call center and back office outsourcing company. Based in Cape Town, South Africa, their small team specializes in call center services and back office outsourcing.
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23
- Undisclosed
- 2 - 9 employees
- Sandbaai, South Africa
Read MoreThetha Connect is a Sandbaai, South Africa-based call center and back office outsourcing company. The small firm was launched in 2013. Their team provides call center services and back office outsourcing.
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24
- Undisclosed
- 2 - 9 employees
- Pretoria, South Africa
Read MoreVirtuCall is a small back office outsourcing company based in Pretoria, South Africa. Their services include back office outsourcing.
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25
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
Read MorePhone answering service Khaltsha Call Centre was founded in 2018. The firm focuses on call center services, back office outsourcing, customer service outsourcing, and sales outsourcing and has a small team. The firm is located in Cape Town, South Africa.
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26
- $1,000+
- 1,000 - 9,999 employees
- Sandton, South Africa
Read MoreQuantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
Clients
- Just Park
Industries
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27
- Undisclosed
- 10 - 49 employees
- Midrand, South Africa
Illation is a Midrand, South Africa-based IT strategy consulting company. They focus on IT strategy consulting, call center services, and cloud consulting & SI and were established in 2018.Read More -
28
- Undisclosed
- 10 - 49 employees
- Johannesburg, South Africa
Sales outsourcing company Syte was launched in 2018. The agency offers sales outsourcing, ecommerce marketing, and search engine optimization and has a small team.Read More -
29
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
BellRinger is a small email marketing company. Launched in 2019, the firm is located in Cape Town, South Africa. Their team offers email marketing, call center services, back office outsourcing, sales outsourcing, and more.Read More -
30
- $10,000+
- 10 - 49 employees
- Cape Town, South Africa
In Africa Connect is a non-voice bpo/back office services company launched in 2011. Their small team is in Cape Town, South Africa. The company provides non-voice bpo/back office services, voice services, market research, direct marketing, and more.Read MoreIndustries
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