Top 50 Call Center Services in South Africa

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Top 50 Call Center Services in South Africa

The Best of December 2024

Looking for a top voice service and call center company in South Africa?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in South Africa. 

List of the Best South Africa Voice Services Providers

  • 1
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.5
    • Would Recommend

      4.9
    • $5,000+
    • 10 - 49 employees
    • Cape Town, South Africa

    Delta-v is a Cape Town, South Africa-based sales outsourcing company. The agency offers sales outsourcing and business consulting and is small.The agency was launched in 2020.

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    Clients

    • Lokulus

    Industries

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  • 2
    (5 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Durban, South Africa

    Ec3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services. 

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    Clients

    • Mix Telematics

    Industries

  • 3
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Cape Town, South Africa
    The Agentsy BPO is a Cape Town, South Africa-based customer service outsourcing company. The midsize team offers customer service outsourcing, sales outsourcing, and finance & accounting outsourcing (FAO) and was launched in 2018.
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    Industries

  • 4
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.3
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Cape Town, South Africa

    Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies. 

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    Clients

    • Talent:Inc.

    Industries

  • 5
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Stellenbosch, South Africa
    ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 6
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Sandton, South Africa
    VA Connect is a call center and back office outsourcing company based in Sandton, South Africa. They focus on call center services and back office outsourcing and were established in 2014.
    Read More

    Industries

  • 7
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.2
    • Value

      4.6
    • Would Recommend

      4.9
    • $1,000+
    • 2 - 9 employees
    • Randburg, South Africa

    Business consulting company Level180 was launched in 2015. Located in Randburg, South Africa, their small team provides business consulting, corporate training, and sales outsourcing.

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    Industries

  • 8
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Cape Town, South Africa
    Outsource-X (Pty) Ltd, an answering service and customer service outsourcing company, is located in Cape Town, South Africa. The agency offers call center services and customer service outsourcing and has a midsize team.The agency was founded in 2022.
    Read More

    Industries

  • 9
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Johannesburg, South Africa
    DSG is a Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and E-Commerce Development.
    Read More

    Industries

  • 10
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Cape Town, South Africa
    Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.
    Read More

    Industries

  • 11
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Bluff, South Africa
    Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
    Read More

    Industries

  • 12
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Umhlanga, South Africa
    Established in 2013, Outworx Contact Centre is an answering service. The firm offers Call Center Services.
    Read More
  • 13
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Randburg, South Africa
    IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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  • 14
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Cape Town, South Africa
    Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
    Read More
  • 15
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Durban, South Africa
    Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
    Read More
  • 16
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Mount Edgecombe, South Africa
    Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
    Read More
  • 17
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Mount Edgecombe, South Africa
    Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
    Read More
  • 18
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10,000+ employees
    • Umhlanga, South Africa
    Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
    Read More

    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Durban, South Africa
    Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.
    Read More

    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Cape Town, South Africa
    Persuade is a Sales Outsourcing company. Founded in 2017, the company is headquartered in Cape Town, South Africa. Their team offers Sales Outsourcing and Market Research.
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  • 21
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • uMhlanga, South Africa
    Growth Partners Global is a branding company and Sales Outsourcing company. Headquartered in uMhlanga, South Africa, the firm offers Branding and Sales Outsourcing.
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  • 22
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Durban, South Africa
    Talksure is a call center company. Their small team is based in Durban, South Africa and focuses on Call Center Services. The firm was founded in 2010.
    Read More
  • 23
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Pretoria, South Africa
    AdminAssist Intl. Is a call center and Back Office Outsourcing company established in 2012. Their team specializes in Call Center Services and Back Office Outsourcing.
    Read More
  • 24
    (1 Reviews) 0.5
    • Timeliness

      0.5
    • Service Excellence

      0.5
    • Value

      0.5
    • Would Recommend

      0.5
    • Undisclosed
    • 10 - 49 employees
    • Cape Town, South Africa

    Founded in 1994, 121 BPO is a back office outsourcing and customer service outsourcing company. They are in Cape Town, South Africa and have a small team. Their services include back office outsourcing and customer service outsourcing.

    Read More
  • 25
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Cape Town, South Africa
    3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
    Read More
  • 26
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Sandbaai, South Africa
    Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
    Read More
  • 27
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Pretoria, South Africa
    Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
    Read More
  • 28
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Cape Town, South Africa
    Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
    Read More
  • 29
    (4 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      5.0
    • Would Recommend

      4.6
    • $1,000+
    • 1,000 - 9,999 employees
    • Sandton, South Africa

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

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    Clients

    • Just Park

    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Midrand, South Africa
    Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.
    Read More

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