Top 30 Phone Answering Services in South Africa
The Best of December 2025Looking for a top answering service in South Africa?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in South Africa. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best South Africa Answering Services
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1$10,000+50 - 249 employeesDurban, South AfricaRead More
Ec3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services.
Clients
Mix TelematicsIndustries
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2Undisclosed250 - 999 employeesCape Town, South AfricaRead More
Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies.
Clients
Talent:Inc.Industries
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3$1,000+250 - 999 employeesJohannesburg, South AfricaLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.Read More
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4Undisclosed50 - 249 employeesStellenbosch, South AfricaARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.Read More
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5Undisclosed50 - 249 employeesSandton, South AfricaVA Connect is a call center and back office outsourcing company based in Sandton, South Africa. They focus on call center services and back office outsourcing and were established in 2014.Read More
Industries
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6$1,000+50 - 249 employeesCape Town, South AfricaThe Agentsy BPO is a Cape Town, South Africa-based customer service outsourcing company. The midsize team offers customer service outsourcing, sales outsourcing, and finance & accounting outsourcing (FAO) and was launched in 2018.Read More
Industries
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7$1,000+250 - 999 employeesMount Edgecombe, South AfricaConsumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.Read More
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8$1,000+250 - 999 employeesDurban, South AfricaCall center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.Read More
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9$10,000+10 - 49 employeesCape Town, South AfricaFounded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center Services.Read More
Industries
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10$5,000+250 - 999 employeesSandton, South AfricaAfrishore BPO is a Marketing Strategy company. In Sandton, South Africa and Dallas, Texas, the agency was established in 2016. Their services include Marketing Strategy and Call Center Services.Read More
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11Undisclosed50 - 249 employeesDurban, South AfricaMidsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.Read More
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12$5,000+50 - 249 employeesDurban, South Africa2cantalks, a call center, was launched in 2002. They offers Call Center Services and Back Office Outsourcing.Read More
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13$1,000+10 - 49 employeesBluff, South AfricaTelecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.Read More
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14Undisclosed1,000 - 9,999 employeesRandburg, South AfricaIContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.Read More
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15Undisclosed1,000 - 9,999 employeesCape Town, South AfricaBased in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.Read More
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16Undisclosed10 - 49 employeesCape Town, South AfricaRead More
Founded in 1994, 121 BPO is a back office outsourcing and customer service outsourcing company. They are in Cape Town, South Africa and have a small team. Their services include back office outsourcing and customer service outsourcing.
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17$1,000+1,000 - 9,999 employeesSandton, South AfricaRead More
Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
Clients
Just ParkIndustries
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18Undisclosed2 - 9 employeesSandbaai, South AfricaThetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.Read More
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19Undisclosed10 - 49 employeesMidrand, South AfricaLaunched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.Read More
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20Undisclosed2 - 9 employeesCape Town, South Africa3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.Read More
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21Undisclosed2 - 9 employeesCape Town, South AfricaBeyond Admin is a small Cape Town, South Africa-based Accounting company. The team offers Accounting and Call Center Services.Read More
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22$1,000+1,000 - 9,999 employeesCape Town, South AfricaCustomer Service Outsourcing company Boldr. Is based in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. The large team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more and was launched in 2016.Read More
Industries
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23Undisclosed2 - 9 employeesGqeberha, South AfricaMutual Financial Analysts (MFA), a small call center service, is located in Gqeberha, South Africa. The team offers Call Center Services and Translation.Read More
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24Undisclosed10,000+ employeesStockholm, SwedenWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.Read More
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25$1,000+1,000 - 9,999 employeesCape Town, South AfricaSourcefit is an IT managed services company. The large Honolulu, Hawaii-based company was founded in 2009. Their team focuses on IT managed services, IT staff augmentation, Call Center Services, Back Office Outsourcing, and more.Read More
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26$5,000+1,000 - 9,999 employeesSandton, South AfricaIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.Read More
Clients
MicrosoftIndustries
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