Top 20 Phone Answering Services in South Africa
The Best of December 2024
Looking for a top answering service in South Africa?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in South Africa. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best South Africa Answering Services
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1
- $10,000+
- 50 - 249 employees
- Durban, South Africa
Read MoreEc3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services.
Clients
- Mix Telematics
Industries
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2
- Undisclosed
- 250 - 999 employees
- Cape Town, South Africa
Read MoreMango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies.
Clients
- Talent:Inc.
Industries
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3
- Undisclosed
- 50 - 249 employees
- Stellenbosch, South Africa
ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.Read MoreIndustries
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4
- $1,000+
- 50 - 249 employees
- Cape Town, South Africa
The Agentsy BPO is a Cape Town, South Africa-based customer service outsourcing company. The midsize team offers customer service outsourcing, sales outsourcing, and finance & accounting outsourcing (FAO) and was launched in 2018.Read MoreIndustries
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5
- Undisclosed
- 50 - 249 employees
- Sandton, South Africa
VA Connect is a call center and back office outsourcing company based in Sandton, South Africa. They focus on call center services and back office outsourcing and were established in 2014.Read MoreIndustries
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6
- $1,000+
- 250 - 999 employees
- Johannesburg, South Africa
DSG is a Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and E-Commerce Development.Read MoreIndustries
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7
- Undisclosed
- 1,000 - 9,999 employees
- Randburg, South Africa
IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.Read More -
8
- Undisclosed
- 1,000 - 9,999 employees
- Cape Town, South Africa
Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.Read More -
9
- $1,000+
- 250 - 999 employees
- Durban, South Africa
Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.Read MoreIndustries
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10
- $1,000+
- 250 - 999 employees
- Mount Edgecombe, South Africa
Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.Read More -
11
- Undisclosed
- 10 - 49 employees
- Cape Town, South Africa
Read MoreFounded in 1994, 121 BPO is a back office outsourcing and customer service outsourcing company. They are in Cape Town, South Africa and have a small team. Their services include back office outsourcing and customer service outsourcing.
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12
- $1,000+
- 10 - 49 employees
- Bluff, South Africa
Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.Read MoreIndustries
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13
- Undisclosed
- 50 - 249 employees
- Durban, South Africa
Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.Read More -
14
- $10,000+
- 10 - 49 employees
- Cape Town, South Africa
Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center Services.Read MoreIndustries
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15
- Undisclosed
- 2 - 9 employees
- Sandbaai, South Africa
Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.Read More -
16
- Undisclosed
- 10 - 49 employees
- Midrand, South Africa
Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.Read More -
17
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.Read More -
18
- $1,000+
- 1,000 - 9,999 employees
- Sandton, South Africa
Read MoreQuantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
Clients
- Just Park
Industries
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19
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
Beyond Admin is a small Cape Town, South Africa-based Accounting company. The team offers Accounting and Call Center Services.Read More -
20
- $1,000+
- 1,000 - 9,999 employees
- Cape Town, South Africa
Read MoreBoldr is a purpose-driven, people-focused BPO company in Santa Monica, CA. Established in 2017, Boldr serves 100+ client partners via 1,500 team members in 5 countries with 7 city locations in 10+ languages providing a range of services related to talent outsourcing.
Industries
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21
- Undisclosed
- 2 - 9 employees
- Gqeberha, South Africa
Mutual Financial Analysts (MFA), a small call center service, is located in Gqeberha, South Africa. The team offers Call Center Services and Translation.Read More -
22
- Undisclosed
- 10,000+ employees
- Cape Town, South Africa
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.Read MoreIndustries
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23
- $1,000+
- 1,000 - 9,999 employees
- Cape Town, South Africa
Read MoreHuman resources firm Sourcefit Philippines was launched in 2006. The firm offers HR services, non-voice bpo/back office services, and voice services and has a midsize team. The firm is located in Quezon City, Metro Manila, Philippines.
Industries
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24
- $1,000+
- 1,000 - 9,999 employees
- Sandton, South Africa
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.Read MoreClients
- Microsoft
Industries
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