Top 80 Usability Testing Companies in Chicago

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Top 80 Usability Testing Companies in Chicago

December 2023

Looking for a top usability testing agency in Chicago?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates. 

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List of the Best Chicago Usability Testing Services

  • 1
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      4.4
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Intechnic is a full-service development agency Intechnic based in Chicago. The company, founded in 1997, has a team of around 20 and locations in Los Angeles, London, and Melbourne. The team is passionate about helping clients with web design, software development, UX/UI design, and web development projects.

    Clients

    • Johnson & Johnson
    • Ryerson
    • Government of Victoria (Australia)
    • Mortenson Construction

    Industries

    Notable Project

    Intechnic has redesigned the UI/UX of a website for a large pharmaceutical healthcare company, using Figma for their designs. Their involvement has included addressing the challenges the website previously had.

    “Intechnic has helped us think about what we can do to best help our particular users; they’re very singularly focused.”

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  • 2
    • $10,000+
    • 50 - 249 employees
    • Chicago, IL

    Promet Source is an interactive development firm that based in Chicago with an additional office in the Philippines. Founded in 2003, the team of about 45 employees provides web design and development, e-commerce development, mobile app development and more for larger clients in a variety of industries.

    Clients

    • GAO
    • SDNY
    • Orange County
    • Marin County

    Industries

    Notable Project

    Promet Source provides Drupal technical support for a computers and accessories manufacturing company. They handle the client's commercial website, which includes maintenance, updates, and UI/UX improvements.

    "Their expertise in Drupal is remarkable."

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  • 3
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Chicago, IL

    Rightpoint, headquartered in Chicago, is a web and mobile app development firm. Founded in 2007, their team of about 450 employees services midmarket and enterprise clients across industries such as consumer products and services, IT, and retail. They also offer UX design services.

    Clients

    • Macy's
    • B&H Photo
    • Care.com
    • Rue La La

    Industries

    Notable Project

    Rightpoint redesigned and developed a web and mobile commerce experience that integrates with Oracle NetSuite ERP. Its features include 360-degree product videos, recommendations, and a finder wizard.

    "Their designs have been excellent; they completely transformed our website layout and functionality."

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  • 4
    • $25,000+
    • 10 - 49 employees
    • Chicago, IL

    Headquartered in Chicago, Bright Bright Great is a strategic interactive agency that combines cutting-edge design with technology. Founded in 2007, they've grown to a team of nearly 15 that has expertise in branding, web design, UX/UI design, and social and email marketing, as well as mobile app and web development.

    Clients

    • KIWI arts GROUP
    • Therabody
    • Eli's Cheesecake
    • Rit Dye

    Industries

    Notable Project

    Bright Bright Great has been hired to provide UX/UI design services for a data consulting firm. Taking over a new app that needed to launch soon, they have been tasked to complete the project within 6–8 weeks.

    "I found their level of professionalism and dedication very impressive."

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  • 5
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Founded in 1999, ArtVersion is a web design industry veteran. Headquartered in Chicago with other locations in Portland, OR and San Francisco, CA, ArtVersion's team of 14 provides web design, UI/UX design, graphic design, and branding.

    Clients

    • Volvo
    • Mack Trucks
    • Caterpillar
    • TransUnion

    Industries

    Notable Project

    ArtVersion was hired by a luxury fashion brand to redesign their website. ArtVersion revamped the site's UI/UX design, integrated the client's ERP system through API, and developed the site using WordPress

    "Their innovative approach and unique solutions set them apart from others in the industry."

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  • 6
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    The Monogram Group is a branding agency based in Chicago. Founded in 1990, the team of 17 specializes in branding, market research, and advertising. They work with clients primarily in the financial services and manufacturing industries.

    Clients

    • ACCO Brands
    • Antares Capital
    • Chicago Council on Global Affairs
    • Golub Capital

    Industries

    Notable Project

    An industrial technology company hired MonogramGroup to develop the architecture of their business and its brand strategy. They first conducted research, which included interviews and competitive analysis.

    "MonogramGroup was very responsive to our needs and went above and beyond in many instances."

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  • 7
    • $50,000+
    • 50 - 249 employees
    • Chicago, IL

    Foxbox is a mobile app development company based in Chicago. Founded in 2018, the team of 40 specializes in mobile app development, UX/UI design, and web development. They work with small business and midmarket clients.

    Clients

    • Anthem
    • Home Chef (a Kroger company)
    • Brideside
    • X Co.

    Industries

    Notable Project

    Foxbox Digital provides mobile app development services for a real estate developer. Their team is building an app with access control systems, an integrated intercom, and a live chat feature.

    “It’s a breath of fresh air to work with them because they’re extremely competent and need very little from me.”

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  • 8
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Chicago, IL

    Highland is a digital experience agency based in Chicago. Founded in 1999, the team of about 30 specializes in product strategy, UX/UI design, and custom software development. They work primarily with midmarket to enterprise clients, mainly in the healthcare, financial services, and nonprofit sectors.
     

    Clients

    • Thrivent Financial
    • Make-A-Wish
    • McGraw-Hill
    • Northern Trust

    Industries

    Notable Project

    Highland provides market research, business consulting, and product design and development for a nonprofit. They’ve gone through two phases of research and are now prototyping solutions based on the results.

    “Highland’s work has been invaluable to our organization.”

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  • 9
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Chicago, IL

    Fuzzy Math is a Chicago, IL user experience company with around 15 employees. The company, which was founded in 2009, has a user-centered design approach to drawing up interactive applications and devices for enterprise and midmarket businesses. Their clients are primarily in the healthcare industry, as well as consumer products, financial services, education, and others.

    Clients

    • BlueCross BlueShield
    • Allstate
    • SAP Fieldglass
    • GE Healthcare

    Industries

    Notable Project

    Fuzzy Math developed and designed a mobile app for a zoo. This included building out the app's framework and creating wireframes.

    "Their continued positive work ethic was impressive."

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  • 10
    • $100,000+
    • 10 - 49 employees
    • Chicago, IL

    Grand Studio is a digital strategy and product design consultancy headquartered in Chicago. Founded in 2018, they now have about 15 employees who specialize in UX/UI design services. Their clients are typically in the financial services, media, or retail industries. 

    Clients

    • McDonald's
    • Chase
    • American Express
    • Johnson & Johnson

    Industries

    Notable Project

    Grand Studio is tasked by a nonprofit health system to reimagine their patient registration workflow for patients. They have proposed research, developed a map, and collaborated to address opportunity areas.

    "Grand Studio has remained nimble and can quickly pivot their approach to give us the flexibility we need."

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  • 11
    • $25,000+
    • 10 - 49 employees
    • Chicago, IL

    Founded in 2012, Vault Innovation Group is a 10+-person team based in Chicago, IL. Their services include mobile app and web development and UX/UI design. They also offer branding and post product launch services.

    Clients

    • GamerzArena
    • Geex
    • NextMe
    • Kuma's Corner

    Industries

    Notable Project

    Vault Innovation has developed a mobile app for a performance training company. The team has also created a device that can pair with the app. To date, they continue working with the firm for ongoing upda\tes.

    “They’re flexible and have outstanding communication and collaboration skills.”

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  • 12
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.4
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Chicago, IL

    Software development firm SPR was established in 1973. The midsize team specializes in custom software development, enterprise app modernization, cloud consulting & SI, ux/ui design, and more. The company is headquartered in Chicago, Illinois and Milwaukee, Wisconsin.

    Industries

    Notable Project

    SPR provided Power BI training for a general contracting company. Over the course of 2 days, the team trained 15–20 employees of the client’s company on the ins and outs of the program.

    “SPR takes the time to make a personal connection with their clients.”

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  • 13
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $75,000+
    • 10 - 49 employees
    • Chicago, IL

    Dom & Tom was founded in 2009 and has offices around the U.S. in New York, Chicago, and Los Angeles. They are an end-to-end digital product development agency that focuses on emerging technologies. Their team of 100+ created over 120 native mobile apps and worked on 400+ web projects. They specialize in research and planning, UX strategy and design, engineering, QA (quality assurance), and deployment.

    Clients

    • Samsung
    • GE
    • NBA
    • Fitch Ratings

    Industries

    Notable Project

    Dom & Tom designed and developed a Science Hub application for an Alzheimer's patient advocacy and research nonprofit organization. The goal was to engage communities around research.

    "We were impressed by their ability to deliver quickly."

    Visit Site
  • 14
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Chicago, IL

    UX 4SIght is a Chicago-based UX-design agency founded in 2009. Their team of approximately 10 employees mostly services midmarket to enterprise-level clients in the financial, educational, and medical sectors. They specialize in streamlining web and mobile applications for an optimal UX.

    Clients

    • Immediate Care Center of Westmont
    • Bitcoin of America (BOA)
    • dynaConnections
    • Disney

    Industries

    Notable Project

    UX 4Sight provided website design and development services, working on improving and modernising an existing site’s branding and accessibility. They created a series of mockups and then implemented them.

    “The new site has a stronger and much more professional brand.”

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  • 15
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $75,000+
    • 250 - 999 employees
    • Chicago, IL

    Codal is a full stack agency located in Chicago, IL. Their 90+-person team works in mobile app development, strategy, e-commerce development, and UX design. Their clients include enterprise companies and startups. Over the years they have worked in consumer products, business services, health, and education.

    Clients

    • United Airlines
    • Pepsi
    • DEMDACO
    • Charles Schwab

    Industries

    Notable Project

    Codal was hired by an aviation platform to provide web development services. They rebuilt the client's website from scratch using Django and Python, upgraded the UX/UI, and did other error correction efforts.

    ‘They work hard and are eager to please their clients.’’

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  • 16
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 2 - 9 employees
    • Chicago, IL

    Mightybytes is a full service creative firm located in Chicago, Ill. With about 10 employees, Mightybytes supports clients by providing UX/UI design, web development, and SEO services. Mightybytes is also a Certified B Corporation, which was very important to the nonprofit client.

    Clients

    • Allstate
    • Alliance for the Great Lakes
    • Court Theatre
    • Chicago Association of Realtors

    Industries

    Notable Project

    Mightybytes built a website from scratch with regional-specific sections and information and an intuitive navigation system. They also introduced a robust help section to decrease customer service calls.

    "We’ve been impressed by their adaptability, as well as how well they’ve stuck to schedules." 

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  • 17
    • $100,000+
    • 10 - 49 employees
    • Chicago, IL

    Sandstorm Design is a brand strategy and UX agency founded in 1998. Based in Chicago, the team of 31 employees specializes in UX/UI design, web development, and branding. They primarily serve midmarket clients in the consumer products and services, health care, and education industries. 

    Clients

    • Crown Holdings (NYSE: CCK)
    • NOW Foods
    • Weber
    • It Works

    Industries

    Notable Project

    Sandstorm Design provided strategy support and web-based development. This involved building a web portal from scratch and creating a logo, company name, and brand guidelines.

    "This is the work they love, and they’re really good at it."

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  • 18
    • $1,000+
    • 10 - 49 employees
    • Downers Grove, IL

    Zealth Digital Marketing is a digital marketing agency based in Roselle, Ill. Founded in 2012, they have 4 employees that serve small businesses in the financial services, education, and healthcare industries. Services include web design and development, SEO, and social media marketing.

    Industries

    Notable Project

    Zealth Digital Marketing redesigned and redeveloped a website for a software company on WordPress based on the prototype they developed on Adobe XD. Their team also taught the client how to edit the site. 

    "Once we launched our site, the sales team was no longer embarrassed to send customers to the site."

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  • 19
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Chicago, IL

    Nelson Cash is a digital agency with offices in Chicago and Portland, Ore. Since the agency's founding in 2011, their 20-person team has worked with a variety of clients in different industries, including entertainment, IT, and financial services. The agency specializes in web design and development, digital strategy, and branding.

    Clients

    • Trunk Club
    • Google
    • Quora
    • Stanford University

    Industries

    Notable Project

    Beginning with a company analysis, Nelson Cash initiated an intensive 10-day rebranding boot camp. After a content roadmap was established, they produced web templates, logos, and other marketing collateral.

    "With the intensity of the all-hands-on-deck experience, you really feel like you’re the one and only concern of theirs."

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  • 20
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Kahoots Creative Group is a digital consulting group based in Chicago, Illinois, that was established in 2014. Their team of fewer than 50 employees offers custom software development, UX/UI design, digital strategy, and web development services.

    Clients

    • PepsiCo
    • TransUnion
    • Q-Centrix
    • Arcadia Data

    Industries

    Notable Project

    Kahoots Creative develop and design websites for a healthcare management company to increase customer engagement. The scope of their work includes digital and social media marketing, as well as SEO.

    "... my fear is that other people will figure out how great they are."

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  • 21
    • Scheduling

      4.3
    • Quality

      4.8
    • Cost

      4.3
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Chicago, IL

    Doejo is a development company based in Chicago, IL. Their team of about 20 employees is expert in web, mobile app, and software development with additional experience in web and user experience design and video production. They've used this diverse skill set to help enterprise and mid-market businesses since 2007.

    Clients

    • Pandora
    • Wilson
    • Groupon
    • Doejo

    Industries

    Notable Project

    doejo designed and developed an audio recording app to compete with Soundcloud. They spent a long time just imagining opportunities, functionalities, and designs, then iterated the app until it was right.

    "They don’t stop working until I’m satisfied. If I’m not done, they’re not done."

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  • 22
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.4
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Chicago, IL

    Based in Chicago and founded in 2009, Vokal is a mobile and digital agency with nearly 50 employees. Their team specializes in web design and development, mobile app development, and digital strategy.  

    Clients

    • Whole Foods
    • Groupon
    • Bosch
    • San Francisco 49ers

    Industries

    Notable Project

    Vokal created a new mobile application to enable the workforce to be more effective and to connect with them in a more intuitive way. They began with an assessment of problems, then designed and rolled it out.

    “Vokal is a partner we go to for higher-end digital transformation work, both on the process and technology sides.”

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  • 23
    • $5,000+
    • 10 - 49 employees
    • Chicago, IL

    Hristov Development is a Northbrook, Illinois-based software development firm. They offer custom software development, web development, and mobile app development and were launched in 2013.

    Clients

    • Cylindo
    • Veoci
    • Seagen
    • SOLD.com

    Industries

    Notable Project

    Hristov Development helped a business development company build a dynamic data management tool for all company information, making queries, exportation, sharing, and form creation efficient. 

    "Kristian and his team met all deliverables on time and without issue."

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  • 24
    • $25,000+
    • 2 - 9 employees
    • Berwyn, IL

    Kalapa Design Studio is a studio founded in 2020 in Chicago. With no more than 10 professionals, they provide branding, web design, and UX/UI design solutions for clients in the fields of advertising, business services, and IT.

    Clients

    • Apple
    • AWS
    • Google
    • Salesforce

    Industries

    Notable Project

    Kalapa Design Studio helped a law firm redesign their 12-year-old website, which was extremely outdated. They updated its content and overall design to give it a modern and more distinguished look.

    "They were very professional, and the end product was amazing."

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  • 25
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Punchkick Interactive is a digital development agency in Chicago that was founded in 2006. It has more than 30 employees and specializes in custom software development, UX/UI design, and mobile app development for enterprise and midmarket clients.

    Clients

    • Hospitality: Marriott
    • Renaissance
    • Panda Restaurant Group
    • United Airlines Retail: PetSmart

    Notable Project

    Punchkick Interactive developed and deployed a custom WordPress website. Services included consulting and testing, UX design, and backend development. They provide ongoing maintenance and QA.

    “Punchkick Interactive is a long-term partner that looks out for our best interests.”

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  • 26
    • $50,000+
    • 10 - 49 employees
    • Chicago, IL

    Founded in 2008, Eight Bit Studios is based in Chicago, IL. They work on mobile apps, customer software development, and UX/UI design for clients of all sizes. The team of 35+ employees serves key industries, including education, gaming, and business.

    Clients

    • Echo Global Logistics
    • UL
    • New Balance
    • Trident

    Industries

    Notable Project

    Eight Bit Studios is revamping the UI/UX of a social enterprise organization’s app. They built color schemes, design assets, and a pitch deck. Currently, they are improving the platform’s main dashboard.  

    "We've got what we paid for."

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  • 27
    • Scheduling

      4.6
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • La Grange, IL

    Centretek is a full-service IT and digital marketing company based in an Ellicott City, Md. They have about 45 employees that have developed websites and mobile apps since 2001. They focus on Drupal development and UX/UI design for the healthcare, non-profit, and education industries.

    Clients

    • Penn State Health
    • Rush
    • Inova
    • UMass Memorial Health Care

    Industries

    Notable Project

    Centretek took a conceptual design from an agency partner and built a Drupal-based website with mobile capability for a health system. Their work included frontend, backend, QA, and project management.

    "The response has been really positive both from users and from our leadership."

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  • 28
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Digital AMMO is a digital product agency headquartered in Chicago. Since 2008, the 4-person team has supplied branding, web design, and UX/UI designs to small and midmarket businesses. 

    Clients

    • Lantern Messaging

    Notable Project

    Digital AMMO has developed a complex 3D NFT collection, marketing website, and SMM campaign for a web3 investment firm. For each milestone, they've produced proof of concepts and methodology explanations.

    "I was impressed with EVERYTHING their team did."

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  • 29
    • $50,000+
    • 10 - 49 employees
    • Chicago, IL

    Symmetri Technology is a web developer based in Northville, Mich. and founded in 2008. Their team of 6 employees who specialize in web development, web design, and UX/UI design for midmarket and enterprise clients in the education, manufacturing, and advertising industries. 

    Clients

    • National Geographic Channels
    • ZF
    • TRW Automotive
    • The University of Michigan

    Industries

    Notable Project

    Symmetri Marketing created a site on Drupal 8, provided digital marketing services, contributed visual aesthetics, managed a PPC campaign, and handled social media for a retail fixture manufacturing company.

    “Right away, we knew we were dealing not just with experts, but personable people.”

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  • 30
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Evanston, IL

    Chykalophia is an UX agency. Founded in 2011, the team offers ux/ui design, web design, web development, branding, and more. Their small agency is Evanston, Illinois-based.

    Industries

    Notable Project

    Chykalophia revamped a website for a strategic insights agency. The team developed and designed the client's platform and provided extensive documentation. They also contributed to the design strategy.

    "Our ambition was understood clearly and quickly and carried through every minute detail."

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