Top 60 Usability Testing Companies in Chicago

Directory image
  1. Home
  2. User Experience
  3. Usability Testing
  4. Chicago

Top 60 Usability Testing Companies in Chicago

February 2023

Looking for a top usability testing agency in Chicago?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates. 

Jump to Most Reviewed Companies

List of the Best Chicago Usability Testing Services

  • 1
    • $10,000+
    • 50 - 249 employees
    • Chicago, IL

    Promet Source is an interactive development firm that based in Chicago with an additional office in the Philippines. Founded in 2003, the team of about 45 employees provides web design and development, e-commerce development, mobile app development and more for larger clients in a variety of industries.

    Clients

    • GAO
    • SDNY
    • Orange County
    • Marin County

    Industries

    Notable Project

    Promet Source rebuilt a government agency's marketing and PR website. They handled technical back-end development and module design, and offer ongoing support for the site.

    "They are extremely responsive. They’re very professional."

    Visit Site
  • 2
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Chicago, IL

    Fuzzy Math is a Chicago, IL user experience company with around 15 employees. The company, which was founded in 2009, has a user-centered design approach to drawing up interactive applications and devices for enterprise and midmarket businesses. Their clients are primarily in the healthcare industry, as well as consumer products, financial services, education, and others.

    Clients

    • BlueCross BlueShield
    • Allstate
    • SAP Fieldglass
    • GE Healthcare

    Industries

    Notable Project

    Over the course of 5 design sprints and rounds of user research, Fuzzy Math rearchitected and modernized the UX of a web app that matches job fit for prospective candidates.

    "They really stuck with us and worked through a challenging schedule and scope."

    Visit Site
  • 3
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.4
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Intechnic is a full-service development agency Intechnic based in Chicago. The company, founded in 1997, has a team of around 20 and locations in Los Angeles, London, and Melbourne. The team is passionate about helping clients with web design, software development, UX/UI design, and web development projects.

    Clients

    • Johnson & Johnson
    • Ryerson
    • Government of Victoria (Australia)
    • Mortenson Construction

    Industries

    Notable Project

    Intechnic was hired to perform a UI/UX review of a SaaS company’s website. They performed extensive research and collected data on the client’s current website to prepare for an entire redesign.

    They are so flexible and willing to accommodate things, no matter what we throw at them.”

    Visit Site
  • 4
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    With offices in Chicago and Washington D.C., Simpalm is a leader in the mobile app market. They’ve designed over 200 apps and also work in web development and UX/UI design. The team of 30+ designers creates products for a variety of industries, including financial and business services, consumers, education, health, and retail. They work with companies of all sizes.

    Clients

    • Taptin
    • Forte Payment System
    • AudiobookNow
    • Legaltrot

    Industries

    Notable Project

    Simpalm designed and developed the UI/UX of a mobile payment app for a fintech company using React. They built the app, integrated gateway API, used PCI compliance, tested it, and matched it with a web app.

    "They delivered the project before the time and thats why we have hired them for another project."

    Visit Site
  • 5
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Founded in 1999, ArtVersion is a web design industry veteran. Headquartered in Chicago with other locations in Portland, OR and San Francisco, CA, ArtVersion's team of 14 provides web design, UI/UX design, graphic design, and branding.

    Clients

    • Volvo
    • Mack Trucks
    • Caterpillar
    • TransUnion

    Industries

    Notable Project

    ArtVersion assists with web design and development in an outsourced engagement, allocating diverse resources to support e-commerce builds, database management, website migrations, and rebranding efforts.

    "They give us the resources of their firm, from top to bottom, to make sure that we reach fruition."

    Visit Site
  • 6
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 50 - 249 employees
    • Chicago, IL

    Table XI is a mobile app and custom software developer based in Chicago, IL. Founded in 2002, they are a team of 50 curious minds that specialize in building websites, mobile applications and custom digital experiences for companies ranging from startups to well-known brands.

    Clients

    • AbbVie
    • AccuWeather
    • AKARA
    • American Medical Association (AMA)

    Industries

    Notable Project

    Table XI updated a website to a more modern e-commerce site that features 1,900 products with photos and descriptions. The team integrated sales tracking functionalities and customized several features.

    "Table XI took us to the next level."

    Visit Site
  • 7
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Chicago, IL

    Zazz is a Seattle-based mobile app development company founded in 2011. They have an additional office in San Francisco. Their team of approximately 50 employees serves clients of all sizes and industries. In addition to app development, they also specialize in enterprise app modernization and UX/UI design.

    Clients

    • Inclose
    • Ideal Smart
    • Sparehandz

    Industries

    Notable Project

    Zazz provides cloud infrastructure technical support for a cloud platform. They mainly focus on DevOps consulting, cloud migration automation, and continuous integration and delivery.

    “One of the things that we like the most about them is the technical expertise.”

    Visit Site
  • 8
    • $100,000+
    • 10 - 49 employees
    • Chicago, IL

    Sandstorm Design is a brand strategy and UX agency founded in 1998. Based in Chicago, the team of 31 employees specializes in UX/UI design, web development, and branding. They primarily serve midmarket clients in the consumer products and services, health care, and education industries. 

    Clients

    • Crown Holdings (NYSE: CCK)
    • NOW Foods
    • Weber
    • It Works

    Industries

    Notable Project

    Sandstorm Design provided strategy support and web-based development. This involved building a web portal from scratch and creating a logo, company name, and brand guidelines.

    "This is the work they love, and they’re really good at it."

    Visit Site
  • 9
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.4
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Chicago, IL

    Software development firm SPR was established in 1973. The midsize team specializes in custom software development, enterprise app modernization, cloud consulting & SI, ux/ui design, and more. The company is headquartered in Chicago, Illinois and Milwaukee, Wisconsin.

    Industries

    Notable Project

    SPR provides ongoing development and staff augmentation for a distributor of plant and seed products. In the past, their work included intranet maintenance, portal development, and mobile app development.

    “SPR puts in the time and resources to get you as close to perfection as you can get.”

    Visit Site
  • 10
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Chicago,

    UX 4SIght is a Chicago-based UX-design agency founded in 2009. Their team of approximately 10 employees mostly services midmarket to enterprise-level clients in the financial, educational, and medical sectors. They specialize in streamlining web and mobile applications for an optimal UX.

    Clients

    • Immediate Care Center of Westmont
    • Bitcoin of America (BOA)
    • dynaConnections
    • Disney

    Industries

    Notable Project

    A commercial bank hired UX 4Sight for mobile app’s UI/UX designs. The team was tasked with professional-level designs within the provided timeline.

    "They were very friendly, creative, and collaborative."

    Visit Site
  • 11
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 2 - 9 employees
    • Chicago, IL

    Mightybytes is a full service creative firm located in Chicago, Ill. With about 10 employees, Mightybytes supports clients by providing UX/UI design, web development, and SEO services. Mightybytes is also a Certified B Corporation, which was very important to the nonprofit client.

    Clients

    • Allstate
    • Alliance for the Great Lakes
    • Court Theatre
    • Chicago Association of Realtors

    Industries

    Notable Project

    Mightybytes designed and developed a website to showcase images and videos, drive ticket sales, and integrate with a third-party providers. Tasks involved creating a CMS, content migration, and on-site SEO.

    "With tech people, sometimes it feels like you’re bothering them. Mightybytes has never given us that impression."

    Visit Site
  • 12
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $75,000+
    • 250 - 999 employees
    • Chicago, IL

    Codal is a full stack agency located in Chicago, IL. Their 90+-person team works in mobile app development, strategy, e-commerce development, and UX design. Their clients include enterprise companies and startups. Over the years they have worked in consumer products, business services, health, and education.

    Clients

    • United Airlines
    • Pepsi
    • DEMDACO
    • Charles Schwab

    Industries

    Notable Project

    Codal developed an iOS app to facilitate guitar player collaboration. The app allows for user interaction and tablature writing. The team was given wireframes and design templates to work off of. 

    "[Codal's] team is really easy to work with."

    Visit Site
  • 13
    • $25,000+
    • 10 - 49 employees
    • Chicago, IL

    Founded in 2012, Vault Innovation Group is a 10+-person team based in Chicago, IL. Their services include mobile app and web development and UX/UI design. They also offer branding and post product launch services.

    Clients

    • GamerzArena
    • Geex
    • NextMe
    • Kuma's Corner

    Industries

    Notable Project

    Vault Innovation developed a web platform that allowed users to stream video games and participate in competitions. The project involved work in PHP, Python, JavaScript2, and CSS.

    “Vault works to optimize the technical aspects so we can put together the best product.”

    Visit Site
  • 14
    • $1,000+
    • 10 - 49 employees
    • Chicago, IL

    Verbsz Marketing is a small SEO services firm. Established in 2017, the team provides search engine optimization, digital strategy, social media marketing, content marketing, and more. The agency is in Herndon, Virginia.

    Clients

    • IDEAKOKO
    • Ticket Here
    • Gymsportz
    • We Junk It

    Industries

    Notable Project

    Verbsz Marketing is handling a technology company's SEO efforts. They're also tasked with managing the client's Google Ads account, creating targeted ads, and optimizing their site.

    "I’m impressed with their efficiency."

    Visit Site
  • 15
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Kahoots Creative Group is a digital consulting group based in Chicago, Illinois, that was established in 2014. Their team of fewer than 50 employees offers custom software development, UX/UI design, digital strategy, and web development services.

    Clients

    • PepsiCo
    • TransUnion
    • Q-Centrix
    • Arcadia Data

    Notable Project

    Kahoots designed and developed a website for a non-profit organization in Chicago that acts as a cancer support group in the community. Kahoots also worked on the site's mobile responsiveness.

    "Thanks to Kahoots, we understand the process, its advantages and disadvantages, and what we can do with the site."

    Visit Site
  • 16
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Chicago, IL

    Headquartered in Chicago and made up of strategists, designers, and developers, Chromatic is a fully distributed team that supports clients with web challenges. 

    Clients

    • Martha Stewart
    • Casper
    • Outside Magazine
    • Maui Jim Sunglasses

    Industries

    Notable Project

    Chromatic designed and developed a Drupal membership site from strategic planning to launch. Key features include subscriptions and event data, billing and automatic emailing.

    "They're smart, honest, and have great communication."

    Visit Site
  • 17
    • $25,000+
    • 2 - 9 employees
    • Berwyn, IL

    Kalapa Design Studio is a studio founded in 2020 in Chicago. With no more than 10 professionals, they provide branding, web design, and UX/UI design solutions for clients in the fields of advertising, business services, and IT.

    Clients

    • Apple
    • AWS
    • Google
    • Salesforce

    Industries

    Notable Project

    An IT services company hired Kalapa Design Studio to build a website. They are responsible for brand development, strategies, designs, and concepts. 

    "Kalapa Design Studio really understood everything and was extremely helpful throughout the process."

    Visit Site
  • 18
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.4
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • Chicago, IL

    Based in Chicago and founded in 2009, Vokal is a mobile and digital agency with nearly 50 employees. Their team specializes in web design and development, mobile app development, and digital strategy.  

    Clients

    • Whole Foods
    • Groupon
    • Bosch
    • San Francisco 49ers

    Industries

    Notable Project

    Vokal helped a startup with the early dev stages of a financial investment platform. They designed the user interface, creating wireframes they then handed to a development team.

    "They recruited a high-caliber team that pointed our project in the right direction."

    Visit Site
  • 19
    • $75,000+
    • 10 - 49 employees
    • Chicago, IL

    Founded in 2008, Eight Bit Studios is based in Chicago, IL. They work on mobile apps, customer software development, and UX/UI design for clients of all sizes. The team of 35+ employees serves key industries, including education, gaming, and business.

    Clients

    • Echo Global Logistics
    • UL
    • New Balance
    • Trident

    Industries

    Notable Project

    Eight Bit Studios developed an educational gaming app for the iOS platform, intended to facilitate new means of communication with the client’s patrons.

    “[I]f you want a really sophisticated approach ... you should talk to Eight Bit."

    Visit Site
  • 20
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Punchkick Interactive is a digital development agency in Chicago that was founded in 2006. It has more than 30 employees and specializes in custom software development, UX/UI design, and mobile app development for enterprise and midmarket clients.

    Clients

    • Hospitality: Marriott
    • Renaissance
    • Panda Restaurant Group
    • United Airlines Retail: PetSmart

    Notable Project

    Punchkick Interactive designed and developed various websites associated with recruiting. They also performed software development and implemented Oracle Taleo Social Sourcing.

    "They are very communicative and easy to work with."

    Visit Site
  • 21
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Chicago, IL

    Digital AMMO is a digital product agency headquartered in Chicago. Since 2008, the 4-person team has supplied branding, web design, and UX/UI designs to small and midmarket businesses. 

    Clients

    • Lantern Messaging

    Notable Project

    Digital AMMO rebuilt and rebranded a WordPress website to support a new growth strategy. Following guidelines, the team designed the platform including layout and UX. They’re creating additional landing pages.

    "Their openness to collaboration distinguishes them from competitors."

    Visit Site
  • 22
    • $50,000+
    • 10 - 49 employees
    • Chicago, IL

    Foxbox is a mobile app development company based in Chicago. Founded in 2018, the team of 40 specializes in mobile app development, UX/UI design, and web development. They work with small business and midmarket clients.

    Clients

    • Anthem
    • Home Chef (a Kroger company)
    • Brideside
    • X Co.

    Industries

    Notable Project

    Foxbox is updating the code for a mobile app available on Android and iOS using React Native. Further, Foxbox mentors the in-house staff in the technological application to independently maintain the product.

    "They're a boutique agency, so we get a personalized experience, which has helped us develop a deep partnership."

    Visit Site
  • 23
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Chicago, IL

    Rightpoint, headquartered in Chicago, is a web and mobile app development firm. Founded in 2007, their team of about 450 employees services midmarket and enterprise clients across industries such as consumer products and services, IT, and retail. They also offer UX design services.

    Clients

    • Macy's
    • B&H Photo
    • Care.com
    • Rue La La

    Industries

    Notable Project

    Raizlabs created a multi-platform, event-specific app for a CAD software company.  The app consolidated event information for the attendees.

    "[Raizlabs] really seems like they were in [the project] just as much as we were..."

    Visit Site
  • 24
    • $50,000+
    • 10 - 49 employees
    • Chicago, IL

    Symmetri Technology is a web developer based in Northville, Mich. and founded in 2008. Their team of 6 employees who specialize in web development, web design, and UX/UI design for midmarket and enterprise clients in the education, manufacturing, and advertising industries. 

    Clients

    • National Geographic Channels
    • ZF
    • TRW Automotive
    • The University of Michigan

    Industries

    Notable Project

    Symmetri Marketing created a site on Drupal 8, provided digital marketing services, contributed visual aesthetics, managed a PPC campaign, and handled social media for a retail fixture manufacturing company.

    “Right away, we knew we were dealing not just with experts, but personable people.”

    Visit Site
  • 25
    • $10,000+
    • 10 - 49 employees
    • Westmont, IL

    Cerdonis Technologies LLC is an app development firm. Launched in 2015, the small company is headquartered in Westmont, Illinois and Onalaska, Wisconsin. Their services include mobile app development, ux/ui design, and web development.

    Industries

    Notable Project

    Cerdonis Technologies LLC built a sports reporting app for a software development company. The app was expected to link users' Twitter account to instantly update their followers. 

    "The project was completed as per my requirements perfectly."

    Visit Site
  • 26
    • $10,000+
    • 2 - 9 employees
    • Chicago, IL

    Sentio Design is a design agency founded in 2019 with fewer than 10 employees. Based in Chicago, they offer UX/UI design and business consulting services for clients that work in the fields of education, financial services, and more.

    Clients

    • Participate

    Industries

    Notable Project

    Sentio Design provided product strategy for a company that builds global education programs. The team lead assessed their product roadmap to pinpoint needs and pain points. They then delivered an action plan.

    She gave us a plan that addresses our actual needs, which is incredibly important.”

    Visit Site
  • 27
    • $100,000+
    • 10 - 49 employees
    • Chicago, IL

    Grand Studio is a digital strategy and product design consultancy headquartered in Chicago. Founded in 2018, they now have about 15 employees who specialize in UX/UI design services. Their clients are typically in the financial services, media, or retail industries. 

    Clients

    • McDonald's
    • Chase
    • American Express
    • Johnson & Johnson

    Industries

    Notable Project

    After analyzing the challenges, Grand Studio created wireframes and designed a new user interface. The new UI helps credit traders access the information they used to get from multiple applications.

    “They were very transparent and responsive to our feedback.”

    Visit Site
  • 28
    • $25,000+
    • 50 - 249 employees
    • Chicago, IL

    Adage Technologies is an UX design company located in Chicago, Illinois. The midsize team offers ux/ui design, e-commerce development, web design, and web development. The agency was established in 2001.

    Industries

    Notable Project

    Adage Technologies provides custom software development services for a software company. They work on the API, updating the documentation and its usability to improve the platform for the customers.

    “They’re very organized and clear about dates. We’ve hit all our targets.”

    Visit Site
  • 29
    • $25,000+
    • 10 - 49 employees
    • Chicago, IL

    Conifer Research is a research and design agency that has been offering market research, UX/UI design, and business consulting services to their enterprise and mid-market clients in the consumer products, health care, and hospitality industries since 2001. Their team of 50 employees is based out of their office in Chicago.

    Clients

    • McDonalds
    • Sonos
    • PepsiCo
    • Samsung

    Industries

    Notable Project

    Conifer Research managed market research and exploration ahead of an expansion initiative for a sound company. They provided prototypes, reports with user insights, and video assets to explain the process.

    “They brought a high level of coordination and organization to the entire body of the work.”

    Visit Site
  • 30
    • $5,000+
    • 10 - 49 employees
    • Chicago, IL

    Kinematic Digital is a e-commerce development company. Their small team is based in Pune, India. The company offers e-commerce development, search engine optimization, web development, web design, and more.

    Clients

    • Glitzsky Jewellery
    • Klarec EyeWear

    Notable Project

    Kinematic Digital provided digital marketing services for a global commodities trader. They created a two-part digital strategy, focusing on writing email blasts and producing Instagram ads.

    "They would always respond to all your digital marketing needs."

    Visit Site