Top 100 Help Desk Support Services in the United States

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Top 100 Help Desk Support Services in the United States

The Best of November 2026

Looking for a top IT help desk service in the United States?

Help desk support services offer various support options, including remote assistance, on-site troubleshooting, and user training. Providing prompt and practical solutions to technical issues ensures that employees can work efficiently and customers receive timely help. 

Jump to Most Reviewed Companies

List of the Best United States Help Desk Services

  • 121
    (5 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    5.0

    Would Recommend

    2.0
    $25,000+
    250 - 999 employees
    Los Angeles, CA
    Insight is a midsize cloud consulting & SI company. Founded in 2000, the company is based in Los Angeles, California; Kerala, India; Yerevan, Armenia and Lytchett Matravers, England. Their team focuses on cloud consulting & SI, unified communications consulting & SI, IT strategy consulting, Custom Software Development, and more.
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    Clients

    Colgate-Palmolive

    Industries

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  • 122
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Gainesville, FL
    GiaSpace, an IT managed services company, was founded in 2005. The small Gainesville, Florida-based team specializes in IT managed services, Cybersecurity, IT strategy consulting, and cloud consulting & SI.
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    Industries

  • 123
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    New York, NY
    IT managed services company UPTIME IT is based in New York, New York and Closter, New Jersey. The small team offers IT managed services, cloud consulting & SI, and Cybersecurity. The firm was founded in 2005.
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    Industries

  • 124
    (16 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    White Plains, NY

    Red Key Solutions is an IT managed services company. Their small team is in White Plains, New York and New York, New York. The firm provides IT managed services, cloud consulting & SI, Cybersecurity, and IT strategy consulting. The firm was founded in 2002.

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    Industries

  • 125
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    10,000+ employees
    Mount Olive, NJ

    TMP Direct is a large call center service located in Mount Olive, New Jersey. Launched in 1987, the team provides voice services, IT managed services, HR services, and non-voice bpo/back office services.

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    Industries

  • 126
    (18 Reviews) 4.8

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.5

    Would Recommend

    4.8
    $5,000+
    10 - 49 employees
    Redondo Beach, CA

    SugarShot is an IT company headquartered in Los Angeles. The company was founded in 2018, and their 11 employees mostly provide IT managed services, specifically security, help desk, disaster recovery, and network segments.
     

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    Clients

    Eaturna

    Industries

  • 127
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.5

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Westminster, MD
    InfoPathways is a Westminster, Maryland-based IT managed services company. The agency focuses on IT managed services, IT strategy consulting, Cybersecurity, BI & big data consulting & SI, and more and is small.The agency was launched in 2004.
    Read More

    Industries

  • 128
    (6 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    2 - 9 employees
    Coral Gables, FL
    SmartProIT is a small IT managed services company established in 2005. Their services include IT managed services, cloud consulting & SI, and cybersecurity. The firm is headquartered in Coral Gables, Florida.
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    Industries

  • 129
    (7 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Pasadena, CA
    Based in Pasadena, California; Grapevine, Texas and Denver, Colorado, Techmedics is an IT managed services company. The company specializes in IT managed services, IT strategy consulting, Cybersecurity, and cloud consulting & SI and is small.The company was launched in 1999.
    Read More

    Industries

  • 130
    (6 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Schaumburg, IL
    7 Layer Solutions Inc is a midsize Schaumburg, Illinois-based IT managed services company. They focus on IT managed services, Cybersecurity, and Artificial Intelligence and were established in 2014.
    Read More

    Industries

  • 131
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Nashville, TN

    Sublime Computer Services, a small IT managed services company, is located in Nashville, Tennessee and Hendersonville, Tennessee. Their services include IT managed services and cybersecurity.

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    Industries

  • 132
    (5 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    2 - 9 employees
    Chicago, IL

    Simply Smart Technology is a managed service provider based in Chicago. Founded in 2010, it has a team of 7 employees that provides cloud consulting, IT managed services, and cyber security services.

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    Clients

    AllCell Technologies
  • 133
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Caledonia, MI
    Vista IT Group is an IT managed services company. The Caledonia, Michigan-based agency was launched in 1986. The midsize team offers IT managed services, Cybersecurity, IT strategy consulting, IT staff augmentation, and more.
    Read More

    Industries

  • 134
    (8 Reviews) 4.9

    Timeliness

    4.7

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Las Vegas, NV
    Launched in 2001, NetEffect is an IT managed services company. The small Las Vegas, Nevada-based team provides IT managed services, Cybersecurity, cloud consulting & SI, IT strategy consulting, and more.
    Read More

    Clients

    Burke Construction

    Industries

  • 135
    (9 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Timonium, MD
    Helion Technologies, an IT managed services company, was founded in 1997. The company specializes in IT managed services, cloud consulting & SI, IT strategy consulting, and Cybersecurity and has a midsize team.
    Read More

    Industries

  • 136
    (3 Reviews) 3.3

    Timeliness

    3.2

    Service Excellence

    4.0

    Value

    4.0

    Would Recommend

    3.7
    $5,000+
    1,000 - 9,999 employees
    St. Cloud, MN
    Cybersecurity company Marco Technologies was founded in 1973. Their large team is located in St. Cloud, Minnesota; Bondurant, Iowa and Minnetonka, Minnesota. Their services include Cybersecurity, IT managed services, cloud consulting & SI, and IT strategy consulting.
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    Industries

  • 137
    (49 Reviews) 4.9

    Timeliness

    4.7

    Service Excellence

    4.8

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    10 - 49 employees
    Old Tappan, NJ

    AccuWebHosting.com provides IT managed services. Their Old Tappan, N.J.-based team of around 10 was founded in 2003. They supply hosting and cloud services, along with help desk support. 

    Read More

    Clients

    Digital Zen

    Industries

  • 138
    (5 Reviews) 4.9

    Timeliness

    4.6

    Service Excellence

    5.0

    Value

    4.6

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Sandy Springs, GA
    Cybersecurity company LENET was established in 2005. The firm offers Cybersecurity, IT managed services, IT strategy consulting, cloud consulting & SI, and more and has a small team. The firm is headquartered in Sandy Springs, Georgia and New York, New York.
    Read More

    Industries

  • 139
    (26 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Miami, FL
    Virtuworks, an IT managed services company, was launched in 1994. The agency specializes in IT managed services and Cybersecurity and has a midsize team.
    Read More

    Industries

  • 140
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    50 - 249 employees
    Parkland, FL
    Hazen Technologies Inc. Is a Back Office Outsourcing company. Their midsize team is in Parkland, Florida. Their services include Back Office Outsourcing, Artificial Intelligence, Custom Software Development, and IT managed services. The company was established in 2017.
    Read More

    Industries

  • 141
    (14 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Chicago, IL
    IT managed services company Protek-IT is headquartered in Chicago, Illinois. The small firm was established in 2003. Their services include IT managed services, IT strategy consulting, and Cybersecurity.
    Read More

    Industries

  • 142
    (12 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Chicago, IL
    Hristov Development, an UX agency, was founded in 2013. Their small team is headquartered in Chicago, Illinois and Aguascalientes, Mexico. The company offers UX/UI Design, cloud consulting & SI, IT managed services, IT staff augmentation, and more.
    Read More

    Clients

    Cylindo

    Industries

  • 143
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Dallas, TX
    IT managed services company ITECS is headquartered in Dallas, Texas. Launched in 2002, the small team offers IT managed services, Cybersecurity, cloud consulting & SI, AI Consulting, and more.
    Read More

    Clients

    Pizza Hut OpenText Bob Evans Farms Pegasus Foods

    Industries

  • 144
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Los Angeles, CA
    ClearFuze Networks, Inc. Is an IT managed services company launched in 2002. The small team focuses on IT managed services, Cybersecurity, IT strategy consulting, Custom Software Development, and more. The company is in Los Angeles, California.
    Read More

    Industries

  • 145
    (1 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    5.0

    Would Recommend

    4.5
    Undisclosed
    1,000 - 9,999 employees
    Cincinnati, OH

    RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.

    Read More

    Industries

  • 146
    (3 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    South Jordan, UT

    Headquartered in South Jordan, Utah; Roseville, California; Elk Grove, California and Seattle, Washington, Executech is an IT managed services company. The midsize firm was established in 1999. Their services include IT managed services, cloud consulting & SI, cybersecurity, IT strategy consulting, and more.

    Read More

    Industries

  • 147
    (6 Reviews) 4.2

    Timeliness

    4.3

    Service Excellence

    4.2

    Value

    3.7

    Would Recommend

    4.3
    $5,000+
    250 - 999 employees
    Greenwood Village, CO
    NexusTek is a midsize cloud consulting & SI company. The Greenwood Village, Colorado-based agency was established in 1996. Their team provides cloud consulting & SI, IT managed services, Cybersecurity, IT strategy consulting, and more.
    Read More

    Industries

  • 148
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Eugene, OR

    StepUP IT Services, LLC is an IT managed services company established in 2015. Their small team is headquartered in Eugene, Oregon. Their services include IT managed services, IT strategy consulting, and other IT consulting and SI.

    Read More

    Industries

  • 149
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Oak Ridge, TN
    Solomon IT, a small IT managed services company, is headquartered in Oak Ridge, Tennessee. Founded in 2010, the team specializes in IT managed services, Cybersecurity, IT strategy consulting, cloud consulting & SI, and more.
    Read More

    Industries

  • 150
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Plantation, FL
    American IT Department is a small Plantation, Florida-based IT managed services company. They provide IT managed services, IT strategy consulting, Cybersecurity, cloud consulting & SI, and more and were established in 2017.
    Read More

    Industries

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