StepUP IT Services, LLC

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StepUP IT Services, LLC is an IT managed services company established in 2015. Their small team is headquartered in Eugene, Oregon. Their services include IT managed services, IT strategy consulting, and other IT consulting and SI.

Client Insights

Industry Expertise

Other industries

30%

Government

20%

Manufacturing

20%

Legal

10%

Medical

10%

Non-profit

10%

Client Size Distribution

Small Business (<$10M) 75%

Midmarket ($10M - $1B) 25%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

StepUP IT Services, LLC was engaged by a School District to upgrade their Windows Servers and Network Infrastructure, provide end-user support, and assist in meeting Cyber Security standards. The company was chosen for their high ratings, proximity, affordable pricing, and company values. A team of 6-10 employees was assigned to the project. The scope of work included a large network infrastructure refresh and monthly managed services. The network refresh involved creating a hub and spoke network design, installing and configuring on-prem HA firewalls, new access switches, a new wireless controller and access points, and a new on-prem server. Additionally, they migrated from older versions of Windows Server to newer ones and configured a new network design to replace the flat network. By the end of December, they had completed the fiber runs, on-prem firewall solution, network switches, servers, and network design. The wireless controller and access points were set to be completed by the end of December. As a school district, the wireless installation and configuration were scheduled during large breaks to avoid disrupting the school day. In addition to the network refresh, StepUP IT also provided monthly services including help desk support, RMM tools, Endpoint Protect XDR&MTR, secure password managers, and monitoring of servers and network infrastructure.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0