SmartProIT

SmartProIT provided IT Managed Services for Tom Gallagher Insurance. The company acted as the insurance agency's IT team, handling various tasks such as solving computer issues, troubleshooting printers, fax machines, and phones, and assisting with email management. When the insurance agency transitioned to remote work, SmartProIT adapted by providing support through phone calls and Zoom meetings. The relationship began in January 2013 and has been ongoing for over nine years, demonstrating the client's satisfaction with SmartProIT's services.

In a partnership with Please Hold Advertising, Inc, SmartProIT delivered Internet & Network Security Services. The team conducted an initial assessment of the marketing company's network and security needs, identified vulnerabilities, and implemented necessary internet security updates. Additionally, SmartProIT installed software and hardware, including routers and other network equipment. The engagement started in January 2020 and continues to date, with the marketing company investing approximately $25,000 per year in SmartProIT's services.

SmartProIT has been the IT service provider for a construction company for about 15 years. The team handled all IT-related tasks, including server updates, voice-over IP transfers, Microsoft Office cloud migration, and setting up software for construction. They also assisted the company in transitioning to remote work during the COVID-19 pandemic. The partnership began in February 2009, and the construction company spends around $8,000 a year on SmartProIT's services. This long-standing relationship indicates the construction company's trust and satisfaction in SmartProIT's capabilities.