SmartProIT

SmartProIT provided managed IT services for Research Management Corporation, a property and asset management company. They set up servers at two locations and handled the company's entire IT infrastructure. They also offered assistance with any IT-related issues, including internet services, and provided recommendations for equipment purchases based on current and future needs. The engagement, which began in January 2013, is ongoing. The client has expressed satisfaction with SmartProIT's services and their ability to deliver both on-site and off-site support.

For Please Hold Advertising, a marketing company, SmartProIT provided IT consulting, internet security, and computer network implementation services. After performing a network and security assessment, they identified vulnerabilities and implemented necessary security updates to prevent potential hacking or ransomware attacks. They also installed software and hardware including routers and other network equipment. The team carries out maintenance remotely while installations are done on-site. The partnership, which began in January 2020, is ongoing and the client invests approximately $25,000 per year in their services.

SmartProIT is the IT team for Tom Gallagher Insurance. They handle a range of IT services including email management, user addition, troubleshooting of Outlook and computer issues, and maintenance of printers, fax machines, and phones. They provide remote support to the team which is currently working from home. The client contacts SmartProIT through one email and the team member ready to work on the ticket responds. The engagement, which began in January 2013, is ongoing. The client appreciates SmartProIT's promptness in handling issues and their comprehensive IT support.