SugarShot

SugarShot was engaged by LA Foods, a food wholesaler, to transition their data hosting from a private data center to Microsoft Azure, following a ransomware attack on their previous managed service provider. SugarShot created a brand new Azure environment, servers, and configurations from scratch, successfully speeding up the transition process and helping the company recover from the ransomware attack. The project, which was primarily completed remotely, spanned from November 2021 to February 2022 and cost approximately $50,000 USD.

An educational nonprofit that designs curriculums for K-12 educators hired SugarShot to provide IT help desk support. SugarShot's services included constant monitoring of the nonprofit's computers and network, ensuring they were always healthy and updated. They also provided support to users via phone, email, or text. The team used a suite of tools to monitor the nonprofit's networks and firewalls, providing 24/7 protection against potential threats. The engagement, which began in April 2020, cost just under $50,000 annually.

CARE Inc., a company providing early intervention and applied behavior analysis services, hired SugarShot for IT support. The team at SugarShot provided backup and security for the company's technology usage, as well as troubleshooting services when needed. The company chose SugarShot due to their high ratings, proximity to CARE Inc.'s location, and alignment with the company's values. The SugarShot team, consisting of 2-5 employees, was highly successful in meeting their deliverables.