SugarShot

SugarShot was engaged by an educational nonprofit to manage their IT services after their previous provider failed to meet expectations. The scope of SugarShot's services included IT help desk support, constant monitoring of the organization's computers and network, and resolving potential threats 24/7. The company appreciated SugarShot's comprehensive support coverage, competitive pricing, and dedicated customer service. The project, which went live in April 2020, costs the education nonprofit just under $50,000 annually.

For a food wholesaler, LA Foods, SugarShot took over their IT management after a ransomware attack compromised the company's servers hosted by a previous provider. SugarShot created a new Microsoft Azure environment from scratch, including new servers and configurations, and facilitated the company's transition from their previous provider. The project, which cost LA Foods about $50,000, was carried out from November 2021 to February 2022, with most work done remotely and offsite.

SugarShot was hired by CARE Inc., an applied behavior analysis company based in California, to support their IT department, secure their technology usage, and provide troubleshooting services when needed. The company chose SugarShot based on their high ratings, proximity, and alignment with their company values. SugarShot's team of 2-5 employees was commended for their efficiency in meeting key deliverables.