GenCare

GenCare successfully provided managed IT services to an acting development studio. The studio was struggling with email server issues and required integration across various platforms. GenCare, with a team of three IT specialists and an account manager, offered remote IT services and helped the studio transition to Microsoft 365, resolving all email server issues in the process. The engagement, which lasted from March to May 2023, cost the studio around $2,000. The studio plans to continue collaborating with GenCare for cybersecurity and antivirus installations.

In another project, GenCare worked with an educational services nonprofit organization, offering managed IT services. The organization, whose operations heavily relied on technology, switched to GenCare due to dissatisfaction with their previous provider and a need to upgrade specific technological features. GenCare took charge of integrating the organization's systems and provided both on-site and remote support. The engagement, which started in February 2023, cost the organization around $6,000 plus a monthly maintenance fee.

Lastly, GenCare provided managed IT services for a law firm, offering on-demand IT services, system updates and maintenance, and training as required. The law firm found GenCare online and chose them due to their high ratings, great culture fit, value for cost, and alignment with the firm’s values. GenCare provided full IT support for the firm's servers, cloud systems, and software, maintained network system security, assisted with vendor selection, hardware and software solutions, and advised on an overall IT strategy for the firm.