Top 80 Business Processes Outsourcing (BPO) Companies in Malaysia
The Best of December 2025Looking for a top business process outsourcing company in Malaysia?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Malaysia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Malaysia BPO Services
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1$1,000+250 - 999 employeesPetaling Jaya, MalaysiaRead More
Headquartered in Petaling Jaya, Malaysia; Taipei City, Taiwan; Singapore and Gurugram, India, SummitNext is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing, Artificial Intelligence, Sales Outsourcing, Call Center Services, and more and were launched in 2020.
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2$10,000+250 - 999 employeesKuala Lumpur, MalaysiaRead More
SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.
Clients
TelcoIndustries
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3$25,000+250 - 999 employeesKuala Lumpur, MalaysiaRead More
Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses.
Clients
SocarIndustries
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4Undisclosed1,000 - 9,999 employeesShah Alam, MalaysiaRead More
Daythree Business Services is a business service provider in Petaling Jaya, Malaysia. They provide voice services, back office services, and business consulting. They work primarily with midmarket and enterprise companies in transportation, telecommunication, and energy industries. Founded in 2008, they have about 150 employees.
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5$1,000+250 - 999 employeesPetaling Jaya, MalaysiaRead More
ENVO BPO is a business process outsourcing company based in Petaling Jaya, Malaysia, with an office in Kuala Lumpur, Malaysia. The company, founded in 2009, has more than 250 employees who provide, among others, voice services, IT managed services, and HR services to various companies.
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6$1,000+1,000 - 9,999 employeesKuala Lumpur, MalaysiaRead More
Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.
Clients
Ninja Van Senoko Energy Changi Travel Services Grab for BusinessIndustries
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7$10,000+1,000 - 9,999 employeesKuala Lumpur, MalaysiaLarge branding company Scicom, is in Kuala Lumpur, Malaysia. Their services include branding, digital strategy, e-commerce development, HR services, and more.Read More
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8$5,000+250 - 999 employeesKuala Lumpur, MalaysiaCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.Read More
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9$5,000+1,000 - 9,999 employeesKuala Lumpur, MalaysiaBrandt International is a Customer Service Outsourcing company. Headquartered in Kuala Lumpur, Malaysia, the team provides Customer Service Outsourcing and Corporate Training & Coaching.Read More
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10$5,000+1,000 - 9,999 employeesKuala Lumpur, MalaysiaEstablished in 1991, VADS Berhad is a large phone answering service in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and cloud consulting & SI.Read More
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11Undisclosed250 - 999 employeesKuala Lumpur, MalaysiaCallbox Asia Pacific is a telephone answering service. The agency is in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and Back Office Outsourcing.Read More
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12Undisclosed250 - 999 employeesPetaling Jaya, MalaysiaEnvo Bpo Services Sdn Bhd is a Direct Marketing company. They focus on Direct Marketing and Call Center Services and are based in Petaling Jaya, Malaysia and Kuala Lumpur, Malaysia.Read More
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13$1,000+50 - 249 employeesKuala Lumpur, MalaysiaIT managed services company Qloud MSP provides IT managed services and Cybersecurity. They were established in 2011.Read More
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14$5,000+250 - 999 employeesKuala Lumpur, MalaysiaRead More
RSM Malaysia, an accounting company, is based in Kuala Lumpur, Malaysia. They offer accounting and non-voice bpo/back office services and were launched in 1978.
Industries
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15Undisclosed50 - 249 employeesPuchong, MalaysiaLaunched in 2012, TECHNO MECH (M) SDN. BHD. Is a midsize Puchong, Malaysia-based Business Consulting company. Their team offers Business Consulting and Call Center Services.Read More
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16Undisclosed50 - 249 employeesPelabuhan Klang, MalaysiaBridge Maritime Solutions is an Engineering and Customer Service Outsourcing company founded in 2022. The midsize team focuses on Engineering and Customer Service Outsourcing.Read More
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17Undisclosed250 - 999 employeesShah Alam, MalaysiaFiuu is a Back Office Outsourcing company. Located in Shah Alam, Malaysia, the agency was founded in 2005. Their services include Back Office Outsourcing.Read More
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18Undisclosed250 - 999 employeesKuala Lumpur, Malaysia2C2P is a Back Office Outsourcing company. They are located in Kuala Lumpur, Malaysia. Their team provides Back Office Outsourcing.Read More
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19Undisclosed10 - 49 employeesPuchong, MalaysiaDocument Digitization & Management company Documation Sdn Bhd is headquartered in Puchong, Malaysia. The team offers Document Digitization & Management and Back Office Outsourcing.Read More
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20$5,000+10 - 49 employeesSubang Jaya, MalaysiaKalsym Systems , an Application Management & Support company, was founded in 2012. The small team specializes in Application Management & Support and API Development.Read More
Clients
Telenor PakistanIndustries
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21Undisclosed250 - 999 employeesShah Alam, MalaysiaEstablished in 1965, Crown Information Management is a Document Digitization & Management company. Their team specializes in Document Digitization & Management and cloud consulting & SI.Read More
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22$5,000+50 - 249 employeesPetaling Jaya, MalaysiaCALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing.Read More
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23$5,000+10 - 49 employeesKuala Lumpur, MalaysiaEstablished in 2015, Chima Services Sdn Bhd is a small call center based in Kuala Lumpur, Malaysia. Their team provides Call Center Services and CRM consulting and SI.Read More
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24Undisclosed2 - 9 employeesPetaling Jaya, MalaysiaFounded in 2019, D2B Solutions Sdn Bhd is a Document Digitization & Management company. The small team offers Document Digitization & Management and Back Office Outsourcing.Read More
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25Undisclosed10 - 49 employeesPetaling Jaya, MalaysiaIn Petaling Jaya, Malaysia, Subunicorn Digital Plus is a small mobile application development company. The team specializes in Mobile App Development and Document Digitization & Management.Read More
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26Undisclosed10 - 49 employeesKuala Lumpur, MalaysiaFIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.Read More
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27$5,000+2 - 9 employeesPetaling Jaya, MalaysiaWave Evolution is an Email Marketing company. They were established in 2007, and their services include Email Marketing and Search Engine Optimization.Read More
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28Undisclosed10 - 49 employeesKuala Lumpur, MalaysiaQuadrant Biz Solutions, a small Finance & Accounting Outsourcing (FAO) company, is in Kuala Lumpur, Malaysia. Their services include Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.Read More
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29Undisclosed50 - 249 employeesKuala Lumpur, MalaysiaAsiaPay is a midsize Back Office Outsourcing company founded in 2000. Their services include Back Office Outsourcing.Read More
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30Undisclosed50 - 249 employeesKuala Lumpur, MalaysiaNexonic is a midsize IT strategy consulting company headquartered in Falls Church, Virginia and Kuala Lumpur, Malaysia. Their services include IT strategy consulting and Web Development.Read More
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