
Top 20 Inbound Call Centers in Malaysia
The Best of May 2025Looking for a top inbound call center in Malaysia?
Inbound call centers can make all the difference to your business.
To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Malaysia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best Malaysia Inbound Call Center Companies
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1$1,000+250 - 999 employeesPetaling Jaya, Malaysia
Launched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.
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2$10,000+250 - 999 employeesKuala Lumpur, Malaysia
SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.
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TelcoIndustries
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3$25,000+250 - 999 employeesKuala Lumpur, Malaysia
Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses.
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SocarIndustries
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4Undisclosed1,000 - 9,999 employeesShah Alam, Malaysia
Daythree Business Services is a business service provider in Petaling Jaya, Malaysia. They provide voice services, back office services, and business consulting. They work primarily with midmarket and enterprise companies in transportation, telecommunication, and energy industries. Founded in 2008, they have about 150 employees.
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5$1,000+1,000 - 9,999 employeesKuala Lumpur, Malaysia
Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.
Clients
Ninja Van Senoko Energy Changi Travel Services Grab for BusinessIndustries
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6$1,000+250 - 999 employeesPetaling Jaya, Malaysia
ENVO BPO is a business process outsourcing company based in Petaling Jaya, Malaysia, with an office in Kuala Lumpur, Malaysia. The company, founded in 2009, has more than 250 employees who provide, among others, voice services, IT managed services, and HR services to various companies.
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7$5,000+250 - 999 employeesKuala Lumpur, MalaysiaCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.Read More
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8Undisclosed50 - 249 employeesPelabuhan Klang, MalaysiaBridge Maritime Solutions is an Engineering and Customer Service Outsourcing company founded in 2022. The midsize team focuses on Engineering and Customer Service Outsourcing.Read More
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9$5,000+10 - 49 employeesKuala Lumpur, MalaysiaEstablished in 2015, Chima Services Sdn Bhd is a small call center based in Kuala Lumpur, Malaysia. Their team provides Call Center Services and CRM consulting and SI.Read More
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10$5,000+2 - 9 employeesPetaling Jaya, MalaysiaBendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.Read More
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11Undisclosed10 - 49 employeesKuala Lumpur, MalaysiaFIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.Read More
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12$100,000+10 - 49 employeesKuala Lumpur, Malaysia
Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries.
Clients
NetAppIndustries
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13$100,000+10,000+ employeesKuala Lumpur, Malaysia
TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.
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14$1,000+10 - 49 employeesPetaling Jaya, MalaysiaData Synergo Sdn Bhd is an Event Marketing company. Their small team is headquartered in Petaling Jaya, Malaysia. Their services include Event Marketing and Direct Marketing.Read More
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15$5,000+10 - 49 employeesKuala Lumpur, MalaysiaM4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.Read More
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16$250,000+10,000+ employeesKuala Lumpur, MalaysiaFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.Read More
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17Undisclosed10,000+ employeesPetaling Jaya, MalaysiaEmapta is an IT staff augmentation company. Established in 2010, the company is in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team specializes in IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.Read More
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18Undisclosed10,000+ employeesKuala Lumpur, MalaysiaWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.Read More
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19$1,000+1,000 - 9,999 employeesPetaling Jaya, MalaysiaLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.Read More
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20Undisclosed1,000 - 9,999 employeesKuala Lumpur, MalaysiaIT staff augmentation company Outsourced was established in 2012. Their large team is in Quezon City, Philippines; Muntinlupa, Philippines; Quezon City, Philippines and Quezon City, Philippines and focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Customer Service Outsourcing, and more.Read More
Industries
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