Top 100 Managed Service Providers

Britenet delivered software development support to a private investment firm, helping to write PHP for SalesForce environments managing everything from the backend of the website to API integrations to download and analyze market data.

"I’ve been most impressed by how perfectly they combine the seriousness with which they take their work, the youth and enthusiasm that they bring to it as well, and the technical skill that they have in almost any area we bring to them. They have taken a keen interest in our business model and I think it helps them to see us as a partner rather than just a number or another client." - CEO, Private Investment Firm

An investment management firm hired Andromeda Technology Solutions for additional IT support. They assisted with camera system setup, building networks, and network troubleshooting. The client was pleased with their ongoing reliability. 

“They're very responsive and accessible. Whenever an issue arises, I usually hear from someone on their staff right away.” – IT Director, Investment Management Firm

A veterinary hospital stored all their records electronically but lacked a system to handle their data and emails. Intivix implemented database management systems, security, and created backups. They now manage the client's helpdesk as well.

"We had a lot of server outages and downtime with the previous partner, but we’ve had no downtime since Intivix took over. They alert us when something appears to be wrong and often fix problems before we know they exist." — Practice Manager, Veterinary Hospital

An international humanitarian aid agency hired Computer Services Unlimited to redo its website to match it with its branding. Computer Services Unlimited also worked on developing and maintaining the organization's web app. The client praised Computer Services Unlimited's communication skills, noting the company's promptness to not only respond to inquiries but resolve any issues or changes to the project.

"We keep working with Computer Services Unlimited because it's a very efficient company with outstanding communication. We're aware of every step of the process and have been able to see the work while it was in design, giving feedback on it." - Program Officer, Humanitarian Aid Agency

M6iT handled IT consulting for a marketing and branding agency. Their team provided consultations on installing and optimizing hardware and software. Their work improved the client’s efficiency and lowered administrative costs by 15%.

“They are precise and responsive.” – CEO, Marketing and Branding Agency

OSIbeyond was hired by a private social club to provide various IT services that include troubleshooting, preventive maintenance, IT security, relevant training, and others. Within six months, the private social club's security system has been significantly improved, enabling the club to operate remotely. The club hasn't had any data problems, breaches, or any IT security issues since the beginning of the engagement. 

"Their responsiveness and timeliness have really helped our teams form an intimate relationship."

QA Consultants provided software testing for a drug company. Their team automated their broker portal, implemented an HP ALM (Application Lifecycle Management]), and utilized performance center components to build a performance factor.  The client was impressed with their dedication.

"Without the automation they did for the Guidewire project, the delivery date would have been nine months later, and each month would have cost the company over $1 million. So the benefit was huge. They saved us millions in revenue."–IT Director, Drug Mart

A media agency subcontracted Texaport Ltd to help with support for their IT system. Whether remotely or in the office, Texaport Ltd provides support for the company to make sure any problems with the Internet or server get fixed quickly. Texaport Ltd also worked on the server's backend for safe and secure data.

"They always deal with issues in a timely manner. We never have to wait overly long for problems to be resolved. They work hard to ensure that we’re able to work with few IT issues. Texaport Ltd often flags and resolves issues before we even notice there’s a problem." - Account Manager, Media Agency

An e-commerce retailer hired YourServerAdmin for managed services. Its architects created a seamless software system for the retailer. After seeing initial results, YourServerAdmin has taken on a bigger role with the company. 

"We have gone from having an uptime of around 98% to 99.997%. We've had 100% uptime during the Black Friday weekend, which was a challenge." – CTO, E-commerce Retailer

A medical billing company wanted to find a long-term partner to outsource all their IT work. ComputerSupport provides ongoing support to the helpdesk, maintains their infrastructure, procure new technologies, and manage security and backups.

"Our network downtime is minuscule. If it's down, it's scheduled for regular maintenance. We're very lucky, but we're also very proactive with things...Proactive is a good word to describe them." — MIS Director, Medical Billing Company

Framework Communications provides ongoing IT consulting for a furniture store. They perform network and hardware maintenance via a ticketing system and provide other guidance as needed. 

"In addition to helping us acquire a web development resource, Framework’s consulting services helped us onboard several retail partners." —President, Furniture Store

A dental office partnered with Middleground Technologies because they needed to update outdated equipment and renew their legacy software. Middleground supplied the transportation of all information to a new server. This resulted in a faster and smoother system for the client.

 “Their customer service is great. They’re very open communicators, which makes for an easy engagement. They’ll continuously provide us with status and progress updates. I can trust them to promptly resolve any time-sensitive issue.” – Owner, Dental Office

Parachute Technology provided IT manages services for a legal practice. The team has managed their client's software and hardware. They frequently come onsite to make adjustments and ensure the functionality of the equipment. Their success is indicated by the longevity of the relationship.

"Our phone calls are being answered and problems are being fixed. They’re always right on time, whenever there’s a problem." – Founding Partner, Legal Firm

Netcom Solutions was hired by a full-service accounting firm to build a functioning IT environment and establish a cloud-based server. 

"They have been a tremendous help to our company. Every team member actively tries to resolve problems in a timely manner. They are willing to work outside of work hours during critical times to ensure our systems are running smoothly and efficiently." – Owner, Accounting Firm 

EMPIST provided a PR firm with IT support services to ensure seamless technical operations. In addition to addressing tickets, EMPIST migrated the client's Peachtree accounting software to function remotely. Their patience and willingness to learn an unfamiliar software led to a successful project.

"The response time is amazing, it’s almost instantaneous." — CEO, PR Firm 

CTG Tech provides IT monitoring and auditing services for a government contractor. They also maintain an IT helpdesk for staff and consult on IT needs for new offices. Their work has helped the client stay afloat and save money.

"It's more cost effective, and it's enabled us to stay afloat and be competitive in this space." –IT Specialist, Government Contractor

Clear Thinking Solutions has provided IT services and support to an events and networking company. These services include cybersecurity services, software licensing, compliance requirements, bespoke IT consulting, and miscellaneous on-call IT support services. Clear Thinking Solutions has provided service that meets all expectations in this ongoing engagement, allowing the company to run more efficiently.

"Keeping our systems running 24/7, keeping us safe from cyber-crime, and managing our licensing is a huge burden lifted from me." - Owner and Director, Events and Networking Company

An audio-visual company was looking for a vendor to implement Office 365 software. TPx Communications integrated and implemented the software and now maintains and monitors their network and servers.

"The biggest thing for me is that, while I'm away from the office and working on other projects, I haven't had to worry about the network. There have been a couple of occasions where issues happened, and [TPx Communications] has been able to resolve them without my involvement, other than just being notified. As far as I'm concerned, that does everything that I want it to do." — IT Systems Manager, Audio-Visual Company

IT Svit build a new backend infrastructure that automates customer provisioning and deployment. IT Svit worked on the design and architecture of the new CRM platform and built a design for managing multiple modules. As a result, the client has reported reduced deployment for new customer provision from 1.5 weeks to an hour.

"They were able to take the high-level requirements and make suggestions on how to build out the new architecture." – CEO, Cloud Company

Virtuozzo provided cloud consulting to an IT consultant. They also catered to the cloud storage needs of the IT consultant's clients. Virtuozzo streamlined the internal processes of the consultant and helped them reduce their expenses.

"Their customer service sets them apart. They asked for our opinions based on their recommendations at every step. Working with Virtuozzo was a breath of fresh air." - CEO, IT Consultant

A water agency hired Wireless Watchdogs to help provide a means to equip their staff with the specific digital equipment that they need and to manage these devices. Wireless Watchdogs first set up a customer portal where the administrator can make equipment requests. They then procure and activate these equipment with the service provider for the agency. Wireless Watchdogs also helped the agency to manage specific plans tied to certain devices to optimize costs. 

"Even though we've had to purchase more equipment and services, we've seen very reasonable increases to our spending and I credit this to the cost optimizations performed by WW." - IT Systems Analyst, Water Agency

R2 Unified Technologies provided data transfer and management services for a computer software company. They set everything up as well as handled hardware and implementation. The migration was successful, and their work received positive feedback.

“They go above and beyond what they signed for and won't nickel and dime us.” – Director of IT, Computer Software Company

briteCITY provided managed IT services to a legal firm that specialized in civil defense litigation. They set up equipment, installed new applications, oversaw updates, and supported new employee onboarding. The client appreciated their responsive nature and commitment to fixing issues.

“They try to resolve issues that we have to the best of their capacity.” – Office Administrator, Legal Firm

Fulcrum Digital developed and designed a system for an insurance defense law firm. The firm needed a system to help manage their cases. The launch of the system proved to be a success, and any flaws in the system were swiftly dealt with.

“I was impressed by their depth of understanding of our wants.” - Former Director of IT Operations, Insurance Defense Law Firm

Entech provides managed network services for a nonprofit. They help identify security needs, procure software, upgrade servers, and more. Entech identifies its IT needs and works within its constraints.

"They’ve done an excellent job of making it be easy for me to identify our needs. It’s been a great relationship." — VP of Human Resources, Nonprofit

An IT Services Company hired Accend Networks to support the Company in meeting the latter's client's network expansion project requirements. Their tasks include implementing Cisco routers to link third-party workers to the main hub through VPN. Accend Networks was able to deliver to the satisfaction of both the Company and its client. 

"Accend Networks brought experience to the table that we needed to complete the projects so that we could serve our clients better." - Manager, IT Services Company

CWPS did cloud migration for a farmland conservation organization. The client needed a new IT partner, and wanted to move everything to the cloud. CWPS and the client worked together to determine a plan and objectives, and CWPS made them a fully cloud-based company. Since working with the company, the client has been able to work efficiently, and train staff members. 

“Our staff is 100% satisfied with CWPS’s work. The morale around file sharing is improving. CWPS’ training sessions have been successful in both teaching our staff members new skills and enabling them to perform their jobs at a higher level of efficiency.”

— CFO and VP of Administration, Farmland Conservation Organization
 

Partnering with a nonprofit organization, Tibus Ltd provides ongoing hosting of a WordPress website. They also provide updates to the site and address any security concerns. The client is pleased with Tibus Ltd's deep engagement. 

"They are knowledgeable and very responsive to queries. Our agreement establishes good processes for incident management and reporting. These standards prevent issues from arising." – IT Operations Manager, Nonprofit Organization

JS Technology Group provides IT consulting services for a creative advertising agency. In addition to delivering day-to-day desktop support, the team manages media servers, handles IT onboarding and offboarding, and offers IT-related consulting services.

"We appreciate their ability to accommodate our particular preferences for organization and documentation. I push their limits, but they’re good partners in that sense." – Director of Content, Creative Ad Agency

Creative People provides IT support for a tax law firm. The client needed IT support; Creative People helped them update their hardware, and they have been helping the client with their website. Additionally, they work with the client’s video conferencing system, access control system, and their legal CRM. The client has been satisfied with the company’s work, and wants to continue working with them. 
 

“So far, it’s been very successful. We’re very happy with their services. We haven’t had a single minute being offline and we haven’t had any breakdowns. We plan to work with them for a long time.”

— Owner, Tax Law Firm