Top 100 Managed Service Providers

A financial services company hired Adastra for an ongoing engagement to provide technical support and information management consultancy services in many IM initiatives. Adastra participates in the analysis stages of these initiatives and contributes to defining the lists of requirements. They also provide support to the business users who perform UAT, as well as provide documentation and instructions to support the operation of the resulting solution. Adastra has been successfully delivering on their tasks, which enabled the company to gain better insights from using data more intensively.

"Whenever we need advice or clarification on any project related topic, we always receive a response in a timely and effective manner." - Project Manager, Financial Services Company

IT Force worked on IT estate management for a financial planning and benefits company. They identified, assessed, and resolved infrastructure issues. They worked on cybersecurity, data protection, network updates, and help desk support. The client appreciated their timeliness and flexibility throughout the project.

“They’ve implemented the projects by deadline and worked with us when we didn’t have the time to do the work. They work around us and are very flexible.” – Financial Controller, Financial Planning and Benefits Company 

A retirement home originally found that their servers were outdated and not functioning properly. TruAdvantage was hired to modernize them and begin the migration to Cloud-based servers. They now manage their internal systems and cybersecurity.

"They’re very hands-on and provide excellent support. If our system goes down, their staff gets it back up and running within minutes." — Executive Director, Retirement Home

Precision IT Consulting helped set up a new server, transferred all IT components, and acquired new hardware when the business moved offices. They’ve also assisted with a document management system.

"Their project management is really good."

An IT Services Company hired Accend Networks to support the Company in meeting the latter's client's network expansion project requirements. Their tasks include implementing Cisco routers to link third-party workers to the main hub through VPN. Accend Networks was able to deliver to the satisfaction of both the Company and its client. 

"Accend Networks brought experience to the table that we needed to complete the projects so that we could serve our clients better." - Manager, IT Services Company

Itransition has cooperated with an insurance platform since 2017, helping them launch multiple products. They helped grow the project team to more than 60 professionals, including developers, business intelligence resources, and QA engineers. Itransition stays with the insurance platform to deliver ongoing improvements to their well-received digital projects.

"A key attribute they possess is the ability and willingness to provide valuable feedback and ideas. They're collaborative and flexible." – CTO, Insurance Platform

QA Consultants provided software testing for a drug company. Their team automated their broker portal, implemented an HP ALM (Application Lifecycle Management]), and utilized performance center components to build a performance factor.  The client was impressed with their dedication.

"Without the automation they did for the Guidewire project, the delivery date would have been nine months later, and each month would have cost the company over $1 million. So the benefit was huge. They saved us millions in revenue."–IT Director, Drug Mart

TEAM International worked on software development for a staffing software platform. They provided software development, QA testing, and configuration analysis, working on a software product with standard and bespoke variations. The client was impressed with the knowledge they brought to the project.

“They employ intelligent people and have a strong affinity with local education. The people are their most impressive asset. They won't just say yes; they want to discuss and properly understand what it is you want them to do.” – Global Head of Software Engineering, Staffing Software Platform 

KDG was hired by a liberal arts college to redo the client's website using WordPress and create a mobile site. KDG supplied the client with full design, development, and hosting services, even as it continues to monitor and maintain both websites. KDG's work awarded its client a B+/A by the National Research Center for College & University Admissions, and the website would have earned higher marks but for budgetary constraints.

"KDG consistently delivers a high quality product at a reasonable cost and with exceptional customer service." – Director of Communications, Liberal Arts College 

A medical technology startup contracted Bianor for outsourced Android development. After assessing prototypes of the client's Bluetooth medical devices, they created the app. The app used BLE 4.0 chips to visualize incoming data from the client's hardware and display it on mobile devices. Internal stakeholders praised Bianor for their professionalism and dedication.

"I appreciate the fact they provided excellent service regardless how small our project or how much we’re paying them. " – Co-Founder, Medical Device Agency 

OSIbeyond was hired by a private social club to provide various IT services that include troubleshooting, preventive maintenance, IT security, relevant training, and others. Within six months, the private social club's security system has been significantly improved, enabling the club to operate remotely. The club hasn't had any data problems, breaches, or any IT security issues since the beginning of the engagement. 

"Their responsiveness and timeliness have really helped our teams form an intimate relationship."

A pharmaceutical company hired Domain Technology Partners to handle several aspects of the design and deployment of our IT system as well as provide a helpdesk function. When internal users have an issue, their helpdesk works to resolve the issue. Domain Technology Partners also provides cybersecurity services and IT support as the company grows. Because of this engagement, the company hasn't had security breaches and enjoys a 9.5 out of 10 customer satisfaction.

"Their project management is very good. We’ve had some fairly significant projects that they have executed and done everything for." - SVP, Pharmaceutical Company

M6iT handled IT consulting for a marketing and branding agency. Their team provided consultations on installing and optimizing hardware and software. Their work improved the client’s efficiency and lowered administrative costs by 15%.

“They are precise and responsive.” – CEO, Marketing and Branding Agency

An investment management firm hired Andromeda Technology Solutions for additional IT support. They assisted with camera system setup, building networks, and network troubleshooting. The client was pleased with their ongoing reliability. 

“They're very responsive and accessible. Whenever an issue arises, I usually hear from someone on their staff right away.” – IT Director, Investment Management Firm

SADOS provided IT managed services for a web design agency. They provided emergency IT services and ensured websites were running properly on AWS. They also provided support including network and security maintenance. The client was extremely appreciative of their work.

“SADOS literally saved my company from crashing by offering immediate help when I needed it most.” – President, Web Design Agency

Ascendant Technologies, Inc. serves as the managed IT services partner to a government relations firm. They are responsible for keeping the client’s hardware, software, network infrastructure operational.

"They’re great at keeping everything running without always being physically present."

Incode Group recently worked on web app development for an IT consulting firm. They delivered the frontend for an MVP web app for the client.

“Their patience, professionalism, transparency, and quality of work were outstanding. They were always forthcoming and committed to requirements.” — CTO, IT Consulting Firm

 

IT Svit build a new backend infrastructure that automates customer provisioning and deployment. IT Svit worked on the design and architecture of the new CRM platform and built a design for managing multiple modules. As a result, the client has reported reduced deployment for new customer provision from 1.5 weeks to an hour.

"They were able to take the high-level requirements and make suggestions on how to build out the new architecture." – CEO, Cloud Company

An e-commerce retailer hired YourServerAdmin for managed services. Its architects created a seamless software system for the retailer. After seeing initial results, YourServerAdmin has taken on a bigger role with the company. 

"We have gone from having an uptime of around 98% to 99.997%. We've had 100% uptime during the Black Friday weekend, which was a challenge." – CTO, E-commerce Retailer

EMPIST provided a PR firm with IT support services to ensure seamless technical operations. In addition to addressing tickets, EMPIST migrated the client's Peachtree accounting software to function remotely. Their patience and willingness to learn an unfamiliar software led to a successful project.

"The response time is amazing, it’s almost instantaneous." — CEO, PR Firm 

eMazzanti Technologies worked with a cosmetics company to offer network assistance and tech support to all their offices in the U.S. After providing the client with servers, POS systems, and VPN capabilities, eMazzanti Technologies went on to comprehensively support all of those systems on an ongoing basis.

"eMazzanti Technologies has been very friendly. I consider Carl to be a very dedicated person." – COO, Cosmetics Company

CTG Tech provides IT monitoring and auditing services for a government contractor. They also maintain an IT helpdesk for staff and consult on IT needs for new offices. Their work has helped the client stay afloat and save money.

"It's more cost effective, and it's enabled us to stay afloat and be competitive in this space." –IT Specialist, Government Contractor

A dental office partnered with Middleground Technologies because they needed to update outdated equipment and renew their legacy software. Middleground supplied the transportation of all information to a new server. This resulted in a faster and smoother system for the client.

 “Their customer service is great. They’re very open communicators, which makes for an easy engagement. They’ll continuously provide us with status and progress updates. I can trust them to promptly resolve any time-sensitive issue.” – Owner, Dental Office

An audio-visual company was looking for a vendor to implement Office 365 software. TPx Communications integrated and implemented the software and now maintains and monitors their network and servers.

"The biggest thing for me is that, while I'm away from the office and working on other projects, I haven't had to worry about the network. There have been a couple of occasions where issues happened, and [TPx Communications] has been able to resolve them without my involvement, other than just being notified. As far as I'm concerned, that does everything that I want it to do." — IT Systems Manager, Audio-Visual Company

Altoros worked on blockchain development for an insurance platform. Altoros developed multiple software projects for the client including a monitoring interface and a custom front end. Altoros also connected the client to Smart Contract and built a cloud-based monitoring network on the software. 

"They [Altoros] have very high-class project management. All team members are skilled from a technical, organizational, and logistical standpoint. They perform very well." - CEO, Insurance Platform 

Entech provides managed network services for a nonprofit. They help identify security needs, procure software, upgrade servers, and more. Entech identifies its IT needs and works within its constraints.

"They’ve done an excellent job of making it be easy for me to identify our needs. It’s been a great relationship." — VP of Human Resources, Nonprofit

Virtuozzo provided cloud consulting to an IT consultant. They also catered to the cloud storage needs of the IT consultant's clients. Virtuozzo streamlined the internal processes of the consultant and helped them reduce their expenses.

"Their customer service sets them apart. They asked for our opinions based on their recommendations at every step. Working with Virtuozzo was a breath of fresh air." - CEO, IT Consultant

briteCITY provided managed IT services to a legal firm that specialized in civil defense litigation. They set up equipment, installed new applications, oversaw updates, and supported new employee onboarding. The client appreciated their responsive nature and commitment to fixing issues.

“They try to resolve issues that we have to the best of their capacity.” – Office Administrator, Legal Firm

A water agency hired Wireless Watchdogs to help provide a means to equip their staff with the specific digital equipment that they need and to manage these devices. Wireless Watchdogs first set up a customer portal where the administrator can make equipment requests. They then procure and activate these equipment with the service provider for the agency. Wireless Watchdogs also helped the agency to manage specific plans tied to certain devices to optimize costs. 

"Even though we've had to purchase more equipment and services, we've seen very reasonable increases to our spending and I credit this to the cost optimizations performed by WW." - IT Systems Analyst, Water Agency