NSI

visit site

NSI is a small IT managed services company established in 1985. Their services include IT managed services, IT strategy consulting, cloud consulting & SI, other IT consulting and SI, and more. The agency is headquartered in Naugatuck, Connecticut.

Client Insights

Industry Expertise

Business services

20%

Manufacturing

20%

Non-profit

20%

Financial services

10%

Legal

10%

Legal Cannabis

10%

Medical

10%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

<$10K 2 projects

$50K-$199K 2 projects

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
11 Reviews

NSI successfully completed a computer upgrade project for an economic development nonprofit organization. The client needed to acquire new computers and NSI provided the quotes, installed the computers on-site, and transferred all the data from the old computers to the new ones. The project was handled by one on-site teammate from NSI, along with the support of the company's president and an administrative assistant. The project began in March 2024 and cost a little over $3,000. The client had chosen NSI due to their local presence and great reputation.

NSI has been providing managed IT services for an educational organization for around two decades. The client was upgrading their equipment and services as the organization grew and needed more robust IT support. NSI's work included purchasing and installing software and hardware equipment, expanding the client's computer inventory, and supplying laptops to all employees. They also monitor key equipment remotely 24/7, providing troubleshooting assistance and alerts when needed. The client has invested between $200,000 and $300,000 in their partnership with NSI, who they chose based on a referral and the company's ability to serve an organization of their size.

For Feroleto Steel Company, NSI handled all facets of IT, including hardware, networks, and software. The client chose NSI due to their high ratings, proximity, budget-friendly pricing, company culture, and value for cost. They also had a personal relationship with NSI's executives. The client praised NSI for consistently performing above expectations, following through with every task until completion, and always being willing to educate. They appreciated that NSI never left them stranded or with unresolved issues.

Timeliness

4.9

Service Excellence

4.9

Value

4.7

Would Recommend

5.0