NSI

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NSI, an IT managed services and IT strategy consulting company, was launched in 1985. The agency offers IT managed services and IT strategy consulting and has a small team. The agency is located in Naugatuck, Connecticut.

Client Insights

Industry Expertise

Business services

20%

Manufacturing

20%

Non-profit

20%

Financial services

10%

Legal

10%

Legal Cannabis

10%

Medical

10%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

<$10K 2 projects

$50K-$199K 2 projects

$1,000,000-$9,999,999 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
9 Reviews

NSI successfully provided managed IT services for a rapidly growing energy solutions provider. The client required networking and cybersecurity expertise, which NSI was able to deliver. One key deliverable was the upgrade of the client's old internet small computer system interface (iSCSI) switch and network interface card (NIC) to a newer and faster solution. The client appreciated NSI's proximity, value for cost, and alignment with their company values.

In another project, NSI provided ongoing IT support for a counseling and referrals company. The company lacked in-house IT expertise and NSI was able to fill this gap by providing daily support, onboarding new devices, setting them up correctly, and ensuring all necessary software was downloaded. NSI also helped the company transition to a new phone system, providing on-site support to troubleshoot and explain the new system. The company appreciated NSI's familiarity with their organization and devices.

Lastly, NSI provided managed IT services for Sterifab, a disinfectant and lubricant manufacturer. The client needed someone to ensure their server’s uptime and NSI was able to meet this need. They provided both off-site and on-site services, including the purchase and set up of new computers and servers. The client appreciated NSI's prompt response to their issues and their investment in the project was between $50,000–$100,000. The engagement is ongoing and the client is satisfied with the services rendered.

Timeliness

4.9

Service Excellence

4.9

Value

4.6

Would Recommend

4.9