Preactive IT Solutions

Preactive IT Solutions was engaged by Anson Aviation, a pilot training and airplane repair firm, to provide managed IT services. The objective was to ensure a fast response to IT problems, keep IT systems up to date, and provide 24/7 network monitoring. The company was chosen based on its high ratings, proximity, budget-friendly pricing, and alignment with company values. The project delivered successful results, ensuring the client's IT systems were consistently monitored and updated, and any issues were promptly addressed.

Preactive IT Solutions was hired by the local government of Hunters Creek Village, Houston, Texas, to provide IT support. The company was responsible for IT security and addressing other IT needs, including computer systems, printers, scanners, copiers, internet, email, financial software, and other software. The client was in contact with two team members, including the Founder, Charles. The engagement, which began in June 2022, continues under a three-year service agreement. The client spends about $1,500 per month on these services.

Artesian Financial Services, a bookkeeping company, engaged Preactive IT Solutions for IT services. The company was tasked with maintaining and assisting with all information technology services of the office, including hardware and network installation, troubleshooting, and software issues. As new employees were added, Preactive configured new computers with appropriate software and network access. They also managed security protocols to ensure cyber safety and troubleshoot all software and hardware issues. When issues arose with QuickBooks and Outlook, Preactive interfaced with Intuit and Microsoft respectively to resolve the problems. The company also helped set up a 13-year-old Konica Bizhub printer for the client. The client was highly satisfied with the services received.