Preactive IT Solutions

Preactive IT Solutions completed a project for the local government of Hunters Creek Village, Texas, providing comprehensive IT support. The company was responsible for IT security and addressing any IT-related issues, including system downtimes, software issues, and problems with computers, printers, scanners, copiers, internet, email, and financial software. The client was in contact with two team members from Preactive IT Solutions, including the founder, Charles. The engagement, which began in June 2022, is ongoing with a three-year service agreement in place. The client spends approximately $1,500 per month on these services.

In another project, Preactive IT Solutions provided IT services for Artesian Financial Services, a bookkeeping company specializing in Texas water districts. The company's responsibilities included maintaining and assisting with all information technology services, hardware and network installation, and troubleshooting software issues. Preactive IT Solutions was also responsible for configuring new computers with appropriate software and network access for new employees. They managed security protocols, troubleshooted software and hardware issues, and interfaced with Intuit and Microsoft to resolve issues with QuickBooks and Outlook respectively.

Preactive IT Solutions also worked with Anson Aviation, a pilot training and airplane repair company. The client sought fast response to IT problems, up-to-date IT systems, and IT system monitoring. Preactive IT Solutions was selected due to its high ratings, proximity to the client's location, budget-friendly pricing, and alignment with the company's values. The company provided 24/7 network monitoring, repair and replacement services, and telecommunications consulting.