What are customer support services?

Customer support services provide swift and relevant help over the phone, email, or social media. It’s important because it helps businesses scale, boost retention, and improve customer relationships.

How much does it cost to work with a customer support company?

The cost of hiring a customer support company depends on a variety of factors, such as the type of support and the number of agents for the project. When partnering with a customer support company, the average cost per agent is around $2,500 to $3,500 per month.

How can outsourced customer support services help my business?

An outsourced customer support services company provides services that help clients care for their customers and boost customer satisfaction. These services include resolving confirms, handling inquiries and concerns, and processing returns and exchanges. Working with an outsourced customer support services company gives you access to professionals who understand the latest strategies and techniques to handle all customer interactions effectively. Ultimately, these companies are dedicated to helping brands succeed by assisting customers before, during, and after their purchases.

What kind of ROI (return on investment) should I expect when hiring an outsourced customer support services company?

Businesses should anticipate seeing a tangible return on their investment when partnering with an outsourced customer support services provider if the right measures and resources are implemented. This could include improved customer satisfaction, higher retention rates, and better customer lifetime value. Companies can also expect improved performance levels compared to competitors thanks to data-driven insights gathered through extensive research and analysis conducted by experienced professionals.

Top 100 Outsourced Customer Support Services

The Best of December 2024

Customer support refers to the service or assistance provided by businesses to their customers — before, during, and after the purchase. Its goal is to ensure customer satisfaction, immediately resolving any concerns and issues that might affect their experience with the company.

Jump to Most Reviewed Companies

List of the Best Customer Support Companies

2761

Clavio Global

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Not yet reviewed.
- Undisclosed
- 2 - 9 employees
Clavio Global is a SEO services firm. The team provides Search Engine Optimization and Pay Per Click and is headquartered in New Delhi, India.
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2762

Docstack

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 2 - 9 employees
- City of London, England
Docstack is a small artificial intelligence firm based in City of London, England. The team specializes in Artificial Intelligence and cloud consulting & SI.
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2763

YarLab

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Not yet reviewed.
- Undisclosed
- 2 - 9 employees
YarLab is a PPC agency founded in 2021. The company offers Pay Per Click and Other Digital Marketing, and is small.
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2764

Hire Highs

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Not yet reviewed.
- Undisclosed
- 2 - 9 employees
- Los Angeles, CA
Hire Highs is a SEO agency. Launched in 2024, the team offers Search Engine Optimization and Social Media Marketing.
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2765

INSPACE COWORKING

(0 Reviews)

Not yet reviewed.
- $1,000+
- 2 - 9 employees
- Mazatlán, Mexico
INSPACE COWORKING is a web design agency in Mazatlán, Mexico. Their services include Web Design and Call Center Services.
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2766

Kimyon Team

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 2 - 9 employees
Launched in 2024, Kimyon Team, a small Advertising company, is headquartered in Rīga, Latvia. Their team offers Advertising and Direct Marketing.
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2767

CodeFive Solution Innovators

(0 Reviews)

Not yet reviewed.
- Undisclosed
- Freelancer employees
- Navsari, India
CRM consulting and SI company CodeFive Solution Innovators is based in Navsari, India. They specialize in CRM consulting and SI and IT managed services and were established in 2020.
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2768

DS Accountants And Advisors

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Not yet reviewed.
- Undisclosed
- Freelancer employees
- Greystanes, Australia
DS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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2769

Digital Boosts

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Not yet reviewed.
- Undisclosed
- Freelancer employees
- Noida, India
Founded in 2022, Digital Boosts is a small Noida, India-based social media marketing agency. Their services include Social Media Marketing and Email Marketing.
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