What are customer support services?

Customer support services provide swift and relevant help over the phone, email, or social media. It’s important because it helps businesses scale, boost retention, and improve customer relationships.

How much does it cost to work with a customer support company?

The cost of hiring a customer support company depends on a variety of factors, such as the type of support and the number of agents for the project. When partnering with a customer support company, the average cost per agent is around $2,500 to $3,500 per month.

How can outsourced customer support services help my business?

An outsourced customer support services company provides services that help clients care for their customers and boost customer satisfaction. These services include resolving confirms, handling inquiries and concerns, and processing returns and exchanges. Working with an outsourced customer support services company gives you access to professionals who understand the latest strategies and techniques to handle all customer interactions effectively. Ultimately, these companies are dedicated to helping brands succeed by assisting customers before, during, and after their purchases.

What kind of ROI (return on investment) should I expect when hiring an outsourced customer support services company?

Businesses should anticipate seeing a tangible return on their investment when partnering with an outsourced customer support services provider if the right measures and resources are implemented. This could include improved customer satisfaction, higher retention rates, and better customer lifetime value. Companies can also expect improved performance levels compared to competitors thanks to data-driven insights gathered through extensive research and analysis conducted by experienced professionals.

Top 100 Outsourced Customer Support Services

The Best of May 2024

Customer support refers to the service or assistance provided by businesses to their customers — before, during, and after the purchase. Its goal is to ensure customer satisfaction, immediately resolving any concerns and issues that might affect their experience with the company.

Jump to Most Reviewed Companies

List of the Best Customer Support Companies

2401

SourceChain Solutions Lda

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Not yet reviewed.
- Undisclosed
- 2 - 9 employees
- Lisboa, Portugal
SourceChain Solutions Lda is a. Their small team is headquartered in Lisboa, Portugal and provides. The firm was established in 2023.
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2402

Automatecity

(0 Reviews)

Not yet reviewed.
- $1,000+
- 2 - 9 employees
- Yuba City, CA
Automatecity is a small e-commerce development firm. Established in 2019, the agency is in Yuba City, California. Their services include e-commerce development, business consulting, sales outsourcing, customer service outsourcing, and more.
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2403

Stellar Edge

(0 Reviews)

Not yet reviewed.
- $1,000+
- 2 - 9 employees
- Dublin 8, Ireland
Stellar Edge is a small social media marketing company. They specialize in social media marketing, digital strategy, content marketing, email marketing, and more and were established in 2023.
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2404

Southern Stone

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 2 - 9 employees
- Melbourne, Australia
Southern Stone is a business consulting company. They focus on business consulting, immigration law, and customer service outsourcing and were established in 2016. Their small team is in Melbourne, Australia.
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2405

Rainbow Services

(0 Reviews)

Not yet reviewed.
- $5,000+
- 2 - 9 employees
- Nagpur, India
Rainbow Services is a big data analytics company launched in 2017. In Nagpur, India, their small team specializes in BI & big data consulting & SI, CRM consulting and SI, custom software development, mobile app development, and more.
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2406

Shwan Consulting Services

(0 Reviews)

Not yet reviewed.
- $1,000+
- 2 - 9 employees
- Amersfoort, Netherlands
Marketing strategy company Shwan Consulting Services was established in 2019. They are headquartered in Amersfoort, Netherlands and Mumbai, India and have a small team. Their services include marketing strategy, social media marketing, call center services, content marketing, and more.
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2407

Support My Empire LLC

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 2 - 9 employees
- Newark, DE
Business consulting company Support My Empire LLC was founded in 2022. Their small team is located in Newark, Delaware and Boston, Massachusetts and specializes in business consulting, intellectual property law, corporate training & coaching, compliance consulting, and more.
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2408

Value - Sales & Marketing Consulting

(0 Reviews)

Not yet reviewed.
- $1,000+
- 2 - 9 employees
- Los Cardales, Argentina
Value - Sales & Marketing Consulting is a small corporate training & coaching company located in Los Cardales, Argentina and Dover, Delaware. Founded in 2023, the team offers corporate training & coaching, demand generation marketing, customer service outsourcing, sales outsourcing, and more.
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2409

EQUESTRIS

(0 Reviews)

Not yet reviewed.
- $10,000+
- 2 - 9 employees
- Zagreb, Croatia
Established in 2017, EQUESTRIS is a PR company. In Zagreb, Croatia, their small team specializes in public relations, digital strategy, business consulting, call center services, and more.
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2410

Graffio

(0 Reviews)

Not yet reviewed.
- $1,000+
- 2 - 9 employees
- Lucca, Italy
Graffio is a branding agency. The small Lucca, Italy-based agency was launched in 2003. Their team specializes in branding, custom software development, web development, mobile app development, and more.
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2411

All Asia Tech Solutions Limited

(0 Reviews)

Not yet reviewed.
- $1,000+
- 2 - 9 employees
- Lai Chi Kok, Hong Kong
All Asia Tech Solutions Limited is a branding firm. They specialize in branding, search engine optimization, pay per click, graphic design, and more and were established in 2017. Their small team is Lai Chi Kok, Hong Kong-based.
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2412

TRIO SOLUTION LLC

(0 Reviews)

Not yet reviewed.
- $1,000+
- 2 - 9 employees
- Sheridan, WY
TRIO SOLUTION LLC is a SEO agency established in 2019. The firm offers search engine optimization, pay per click, social media marketing, mobile & app marketing, and more and has a small team. The firm is in Sheridan, Wyoming.
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2413

CodeFive Solution Innovators

(0 Reviews)

Not yet reviewed.
- Undisclosed
- Freelancer employees
- Navsari, India
Small CRM consulting and SI company CodeFive Solution Innovators, is in Navsari, India. Founded in 2020, the team focuses on CRM consulting and SI, IT managed services, IT strategy consulting, IT staff augmentation, and more.
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2414

DS Accountants And Advisors

(0 Reviews)

Not yet reviewed.
- Undisclosed
- Freelancer employees
- Greystanes, Australia
Accounting company DS Accountants And Advisors was established in 2010. They are in Greystanes, Australia and have a small team. DS Accountants And Advisors offers accounting, finance & accounting outsourcing (FAO), financial advising & planning, advertising, and more.
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2415

Prooffice Assist

(0 Reviews)

Not yet reviewed.
- Undisclosed
- Freelancer employees
- St Albans, United Kingdom
Based in St Albans, United Kingdom, Prooffice Assist is an answering service. The small company was founded in 2022. Their team focuses on call center services, transcription, content writing services, business consulting, and more.
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