Looking for a top crisis communications company?

Crisis communication planning is essential for your business to succeed and overcome any obstacle. Ensuring that you are in control of any situation allows you to promote your company while protecting your reputation.

That's why we've created this list of the best crisis communications firms for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)

List of the Best Crisis Communications Agencies

  • 1
    $1,000+
    10 - 49 Employees
    Camden NJ

    WebiMax is a digital development, marketing and consulting firm headquartered right outside New York in Camden, NJ. The agency employs over 100 and has four locations in New York, Sydney, London, and New Jersey. WebiMax provides SEO services, web design, paid search, and reputation management services to clients.

    Clients
    Carrier Rentals
    Wesley College
    Novotel
    Angie's List
    Industries
    Notable Project

    WebiMax was hired to repair a large company’s online reputation and to help with digital marketing strategy. The process is ongoing.

    “I am impressed by their persistence and dedication to their clients.” – Marketing Executive, Public Company

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  • 2
    $10,000+
    50 - 249 Employees
    Reading United Kingdom

    Berkeley Communications is an international full-service PR and comms agency based in Reading, U.K., with offices in London, Munich, New York, Paris, Madrid, and Amsterdam. The agency, founded in 1995, has more than 50 employees and provides PR, branding, marketing strategy, and digital strategy services to small and larger-sized companies in the IT, telecommunications, and e-commerce industries.

    Clients
    IDEX Biometrics
    Kaspersky Labs
    Workfront
    Freesat
    Industries
    Notable Project

    A biometrics company hired Berkeley Communications to help rename and rebrand the company to make it clear to the public what services it provides compared to other companies with a similar name. The engagement with Berkeley Communications made the company more visible as a biometrics company, accounting for 22% of biometrics news stories in the U.K. from only 1.1% two years earlier. 

    "They helped us to transform us from having virtually no brand equity, coverage, or voice in the biometric industry to having over a ⅕ share of the voice in biometrics." - SVP for Sales and Marketing, Biometrics Company 

  • 3
    $5,000+
    10 - 49 Employees
    Denver CO

    Founded in 2004 and headquartered in Denver, Colo., Communications Strategy Group (CSG) is a public relations and content marketing company. The team of 35 works with clients in the mid market and enterprise companies in the education, financial services, and healthcare industries. CSG specializes in public relations, content marketing, marketing strategy, and business consulting.

    Clients
    TIAA
    Transamerica
    Wells Fargo Advisors
    Charles Schwab
    Industries
    Notable Project

    A retirement company partnered with Communications Strategy Group to gain support various public relations activities and inquiries from the media. CSG provided research, writing, and additional media training. 

    “The CSG team was generally very responsive and worked with internal stakeholders to deliver what we needed in proper the timeframe.”— VP & Head of Marketing, Retirement Company

  • 4
    $10,000+
    10 - 49 Employees
    Boston MA

    BIGfish Communications is a PR and digital media firm that seeks to integrate traditional PR with innovative social media and marketing support. Based in Brookline, MA and with a team of more than 20 employees, BIGfish Communications mainly specializes in the technology, energy, and travel industries. Besides PR and social media marketing, BIGfish Communications' other services include media planning and buying and branding.

    Industries
    Notable Project

    BIGfish Communications worked to increase online exposure for a natural resources firm. The partnership included multiple projects – creating a website and logo, ensuring a smooth transition from traditional to digital marketing, gaining access to a few key mainstream media outlets.

    "BIGfish Communications is creative and very intelligent. They're connected, and they're responsive." – CTO, Natural Resources Company

  • 5
    $5,000+
    2 - 9 Employees
    Scottsdale AZ

    10 to 1 Public Relations is a strategic public relations firm based in Phoenix. Founded in 2012, they have 5 employees that serve national and regional clients in the healthcare, mechanical, manufacturing, real estate, finance and transportation sectors. Services include proactive media relations, crisis communications, award nominations, trade show related media support, and media training.

    Clients
    Most of our clients are B2B or the service side of B2C from various industries including health and wellness
    technology
    mechanical
    finance
    Industries
    Notable Project

    A healthcare services company was opening new care facilities and wanted to optimize its brand image. 10 to 1 Public Relations created PR and brand management campaigns to engage with the local community through radio and print. 

    "10 to 1 secured numerous opportunities for us to present our services through radio, print, and in-person interactions. Of the 10 stories we submitted to get coverage, eight were picked up. The partnership was highly successful." – VP of Operations, Healthcare Services Company

     

  • 6
    $5,000+
    10 - 49 Employees
    Leeds United Kingdom

    Prohibition is a Leeds, U.K., based PR agency. Founded in 2012, their team of over 10 serves primarily midmarket businesses in industries such as retail, business services, and consumer products. Additional services include social media and content marketing.

    Clients
    Goldsmiths
    Lloyds Pharmacy
    Skipton Building Society
    Engie
    Industries
    Notable Project

    Prohibition executed a branding campaign for a photo printing company. They also conducted a PR project, allowing customers to participate in a sponsored photo company. The team’s work resulted in over 50 features across a range of media. 

    “We were thrilled with that result because it got us in front of over 120 million people.” — Marketing Manager, Photo Printing Company

  • 7
    $10,000+
    10 - 49 Employees
    Redondo Beach CA

    Bob Gold & Associates is a public relations, marketing, and communications agency headquartered in Redondo Beach, Calif. that specializes in PR, marketing strategy, and content marketing. Founded in 1997, the agency works with clients across industries such as arts, entertainment, and music, telecommunications, and information technology. Bob Gold & Associates is comprised of 15 employees.

    Clients
    Advocado
    Anthem Sports & Entertainment
    Cisco
    Corning Optical Communications
    Industries
    Notable Project

    Bob Gold & Associates oversaw PR strategies for a television advertising organization. Bob Gold & Associates managed the organization's press releases, event planning, and brand story consultation. As a result of the partnership, the organization's brand awareness improved and its company grew.

    "They always pitch creative ideas for us to engage with our industry and become thought leaders in emerging areas." – Chief Marketing & People Officer, Television Advertising Organization

  • 8
    $10,000+
    50 - 249 Employees
    Boston MA

    Matter Communications was founded in Newburyport, Mass., in 2003 and now has more than 150 employees in offices across the U.S. in Boston, Boulder, Colo., Portland, Ore., and Providence, R.I. The agency's main focus is on public relations but also works on social media marketing, video production, SEO, PPC, digital strategy, logo, and graphic design.

    Clients
    Blue Yonder
    CVS Health
    Johnson Controls
    HARMAN
    Industries
    Notable Project

    A medical company wanted to increase its credibility and awareness and used Matter Communications for a PR and social media plan. Matter Communications also write articles for the company, which have resulted in 41 million impressions and 50 to 80 sales inquiries.

    "We're a small company, but I never feel like a minor client of theirs. I always feel confident they're working on my behalf. When I'm in the building, they welcome me with open arms. Everybody participates and looks forward to coming up with the next idea." - Senior Vice President of Marketing, Medical Company

  • 9
    $10,000+
    250 - 999 Employees
    New York NY

    Founded in 2003, 5W Public Relations is an all-things-PR agency. Their team of around 50-250 employees is based in New York, New York, and focuses on Social Media Marketing and Digital Strategy, along with Public Relations.

    Clients
    SAP NS2
    Sezzle
    SodaStream
    Zeta Global
    Notable Project

    5W Public Relations targeted earned media opportunities, influencer partnerships, and other outward-facing forums for a boutique kitchen appliance company. Their work contributed to dramatic company growth for the client over the years of their collaboration.

    "They are always more than willing to meet with us, and consistently went above and beyond the scope of their contract to make sure that we are completely satisfied, which has been an unbelievable asset to us. They are truly a joy to work with." — Marketing & Events Specialist, Luxury Appliance Company

  • 10
    $10,000+
    10 - 49 Employees
    Dallas TX

    Idea Grove is a digital strategy company that was founded in 2005 and is headquartered in Dallas. The company is made up of 33 employees and specializes in PR, web design, and content marketing. 

    Clients
    Idea Grove works with companies across B2B technology sectors
    including spaces such as cybersecurity
    e-commerce
    data science
    Industries
    Notable Project

    Idea Grove partnered with an IT consulting firm where they helped redesign their website and implement a digital marketing strategy to improve online traffic for their client. They helped design a new logo for the company and implemented SEO services that helped increase search results for the companies website. 

    "The project managers are top notch. They’re always available for calls and local meetings." – Marketing Manager, IT Consulting Firm 

  • 11
    $1,000+
    10 - 49 Employees
    Langley Township Canada

    Jelly is a digital marketing and PR firm located in Fort Langley, B.C., Canada that specializes in SEO, PR, PPC, social media marketing, conversion optimization, video production, content marketing, and media buying. Established in 2012, the firm is comprised of fewer than 50 employees.

    Industries
    Notable Project

    Jelly created ad campaigns for a real estate group and implemented long-term digital and PR strategies. Jelly organized events with influencers and managed multifaceted campaigns across social media and local news outlets. As a result of the partnership, the real estate group improved its visibility and was able to draw buyers to a 64-home development in an area that was not previously well known. 

    "I'm confident in Jelly's expertise to create eye-catching ads, monitor them, tweak them if needed, and get them into the right places." – Partner, Real Estate Group 

  • 12
    $5,000+
    10 - 49 Employees
    London United Kingdom

    Digital Trails is a digital marketing agency in London and Luxembourg. Founded in 2018, they have about 4 employees that serve midmarket and small-business clients in the education, consumer products, and financial sectors. Services include public relations, digital strategy, and content marketing.

    Clients
    Hult International Business School
    Havas Media Group
    Menkind
    Industries
    Notable Project

    Digital Trails provided PR, SEO, and digital marketing strategy for a gadgets and gifts retailer. In efforts to increase the partner’s online presence, they conducted keyword research and added backlinks. Their efforts have increased organic traffic and the partner’s overall digital presence.

    “They’re good at meeting deadlines and communicating.” – Founder & CEO, Gadgets & Gifts Retailer

  • 13
    $10,000+
    10 - 49 Employees
    Falls Church VA

    Pinkston Group is a media strategies and PR company based in Alexandria, Va. The company was founded in 2001 and now has a team of 39 that specializes in PR but also offers broadcast video and digital strategy services.

    Clients
    AIG
    Americans for Prosperity Foundation
    Coalition for Public Safety
    Consumer Electronics Association
    Industries
    Notable Project

    A trade association wanted to create a high profile, visible media presence for its executives. Pinkston Group helped create media placements, speaking engagements, op-ed drafting and helping the CEO publish a book.

    "Pinkston placed for the CEO more than 130 op-eds in 2012, and more than 160 in 2013 – stunning results by any measure. For speaking engagements, Pinkston Group pitched and placed the CEO at about one conference per week, around the world for the years from 2012-14. Outstanding results." — Senior Director, Trade Association

  • 14
    $50,000+
    1,000 - 9,999 Employees
    Paris France

    LAFRENCHCOM is a PR agency based in Paris with over 1000 employees. Founded in 2014, they are experts in PR solutions for clients ranging from small businesses to large firms and specialize in crisis communications.

    Clients
    Google
    Halliburton
    Taittinger
    Bouygues
    Notable Project

    LAFRENCHCOM provided crisis PR services for a real estate company. The company helped build a plan for crisis communication, featuring risk mapping, scenario definition, and more. LAFRENCHCOM helped protect the company’s reputation.

    “Good daily communication.” - CEO, Real Estate Company

  • 15
    $1,000+
    10 - 49 Employees
    Sydney Australia

    BlueChip Communication is a PR and marketing agency based in Sydney with a team of 67 experts. Founded in 2004, they offer PR, marketing strategy, and content marketing solutions for clients ranging from small businesses to large firms. They have experience working with companies from the fields of financial services and real estate.

    Clients
    ANZ
    ASFA
    BlackRock
    Centuria
    Industries
    Notable Project

    BlueChip Communication worked with an asset management company to assist them with their digital marketing needs. The company hired BlueChip Communication to run a marketing campaign for the sake of their global fund. The campaign resulted in numerous conversions and the funds raised exceeded the expectations of the company.

    "They understood all aspects of the digital marketing program and sourced the right programs to pull it all together." - CEO, Asset Management Company

  • 16
    $5,000+
    10 - 49 Employees
    Costa Mesa CA

    Bastion Elevate is a marketing firm founded in Newport Beach, Calif. In 2008. With over 10 members, they specialize in PR services and social media marketing solutions for clients ranging from small firms to large enterprises in the fields of advertising, business service, and more.

    Clients
    IFG World
    MerchSource
    Unispace
    Fisher & Paykel Healthcare
    Industries
    Notable Project

    Bastion Elevate managed the social media marketing campaigns of a wealth management firm. The overall goal was to improve the firm’s social media following. Bastion Elevate helped exponentially increase the following of the firm.

    “They have great vision, are receptive, responsive and timely.” - Managing Director & Partner, Wealth Management Firm

  • 17
    $50,000+
    10 - 49 Employees
    Atlanta GA

    Brandware is a full-service marketing company based in Atlanta. Their team of under 15 was founded in 2000 and they provide PR, market research, and social media marketing, among other services. They serve mostly midmarket and small businesses. 

    Clients
    Husqvarna Outdoor Products
    Mizuno
    Ashton Woods Homes
    Client Command
    Industries
    Notable Project

    Brandware conducted brand research to gauge public opinion on a media organization's product. They performed surveys and focus groups to gather information from target demographics. Based on the intel from Brandware's efforts, the client saw a significant increase in their brand favorability and subscriptions after implementing changes. 

    "Beyond helping create a brand campaign, it helped us shape every aspect of our business." – Former Senior Marketing Manager, Media Organization

  • 18
    $10,000+
    250 - 999 Employees
    New York NY

    ICR is a midsize advertising company launched in 1998. Their team offers advertising, marketing strategy, market research, and public relations. The company is based in New York, New York; San Francisco, California; Boston, Massachusetts and Los Angeles, California.

    Industries
    Notable Project

    ICR is ensuring that their client’s website is compliant with rules and regulations for publicly held companies. They’re updating the platform, building a page for investors, and creating an ESG component.

    “We heard they were good, but we had no idea how good. They consistently set us up for success.”

  • 19
    $5,000+
    10 - 49 Employees
    Chicago IL

    Heron Agency is a lifestyle communications agency based in Chicago and founded in 2000. They now have 20 employees experienced in developing strategic integrated marketing campaigns for companies in hospitality and leisure, business services, and arts, entertainment and music. They specialize in PR, SMM, and media planning.

    Clients
    Paper Source
    Chicago Boat
    RV
    & Sail Show
    Industries
    Notable Project

    Heron Agency managed a theater's media presence to spread awareness, successfully scheduling live appearances on radio and television, performance reviews, and feature articles. Thanks to Heron Agency, production attendance was higher than ever for the client. Industry peers also recognized stakeholders' widespread media presence.

    “Attendance at our current season is at an all-time high. I am also constantly being asked by other theater companies how we obtain the consistently excellent media presence our theater has, something that all but the largest theaters struggle to maintain.” – Executive Director, Theater Company

  • 20
    $5,000+
    2 - 9 Employees
    Chicago IL

    SHERMAN is a PR firm located in Chicago. Founded in 2001, the team of fewer than 10 employees works with clients across industries such as healthcare and medical, real estate, and information technology. They specialize in PR, marketing strategy, and social media marketing.

    Clients
    The Harris Poll
    RWE Renewables
    Core Spaces
    American Academy of Art
    Industries
    Notable Project

    SHERMAN provided web copy to a digital consultancy. They conducted internal and customer interviews to establish a unified brand voice and wrote case studies that aligned with the consultancy's marketing goals and perceived brand image. As a result of the partnership, the consultancy now receives about 20 viable leads per month. 

    "SHERMAN has a fresh perspective and is current." – Principal & CEO, Digital Consultancy 

  • 21
    $10,000+
    10 - 49 Employees
    Chicago IL

    3rd Coast PR is a Chicago based marketing company, founded in 2011. Their team of 7 employees specializes in PR, content marketing, and event planning for midmarket clients in the consumer products and business services industries.

    Clients
    Lakeshore Learning
    V&V Supremo Foods
    O-Cedar
    Thermos
    Industries
    Notable Project

    3rd Coast PR provided marketing services for a cheese company. They ran a number of campaigns, on both traditional and social media, to raise awareness of a product that the client was going to begin selling outside of the Chicago market. The client reported that their brand’s engagement, especially on Instagram, has increased significantly since the start of the campaign. 

    “They do an excellent job. They're very proactive, so we don’t have to ask them for anything.” – VP of Marketing, Cheese Company
     

  • 22
    $5,000+
    10 - 49 Employees
    Coorparoo Australia

    Sequel PR is an integrated communications firm based in Brisbane, Australia. Founded in 2000, they have fewer than 50 employees that specialize in public relations, crisis communications, internal communications, media and presentation training, social media strategy and content, marketing, issues and stakeholder management, competitor research, communication audits, and creative design.  

    Clients
    Good Shepherd Microfinance
    RawGROUP
    Gympie Regional Council
    Notable Project

    Sequel PR ran a successful relaunch of a distillery in Queensland. After a range of targeted stories and hosting small events, news of the launch was all over the media. 

     

  • 23
    Undisclosed
    10 - 49 Employees
    Spring Hill Australia

    Adoni Media is a PR and digital agency founded in 2012. Based in Spring Hill, Australia, the team of 10 employees specializes in PR and direct marketing.

    Clients
    Industries
    Notable Project

    Adoni Media provided and implemented a digital marketing strategy for a vehicle transfer service. This strategy broadened brand awareness, improved SEO, and increased app downloads. The team also led internal media training sessions. The client was impressed with the results of the project.

    "I admire the team’s in-depth knowledge and willingness to share it. They’re more than happy to explain their ideas in layperson’s terms and empower us to take full advantage of their strategies." – CEO, Vehicle Transfer Service

  • 24
    $5,000+
    2 - 9 Employees
    London United Kingdom

    Hustle is a creative agency based in London with an office in Manchester, U.K. The agency, founded in 2019, has a team of less than ten that provides PR, web development & design, e-commerce development, and mobile app development services to small and midmarket companies. 

    Clients
    Birkbeck University
    NHS
    KlearNow
    Saint Capital
    Notable Project

    A moving company hired Hustle to build most of their site content. Later, the scope was expanded to include upgrading and overhauling the website, dealing with security issues, and providing technical support. Hustle has been meeting expectations in this ongoing engagement.

    "They’ve never told us that they can’t do something that we ask. Instead, they try to discover creative solutions for us." - General Manager, Moving Company

  • 25
    $10,000+
    10 - 49 Employees
    Camarillo CA

    Marketing Maven is a full-service marketing and communications agency with offices in Los Angeles, CA and New York, NY. Founded in 2009, Marketing Maven is recognized for its expertise in brand strategy, social media, media relations, event marketing, SEO, and tradeshow support. With a background in direct response public relations, Marketing Maven uses state-of-the-art metrics to measure clients’ marketing reach and provide competitive analysis. With an intimate team of fewer than 30 employees, Marketing Maven combines public relations, social media, and SEO.

    Clients
    Kingston Technology
    Coors U.S.
    Small Business Administration
    National Women's
    Industries
    Notable Project

    Marketing Maven worked with a Los Angeles-based production company to elevate its social media presence on Facebook, Instagram, and Pinterest. Marketing Maven designed social media ads and shared relevant content to increase the production company's followers and engagement across all three social channels. After about 12 months, the production company had 17,000 followers on Facebook and its Instagram ads garnered 1.5 million impressions.

    “Marketing Maven created our entire social media presence. They had nothing to start out with, and they built everything from scratch. We were really pleased with what they did for us.” – Managing Partner, Wedding Media 

  • 26
    $5,000+
    2 - 9 Employees
    Portland OR

    Veracity is a marketing agency located in Portland, Ore. Tthe small team of about 5 employees has offered a range of advertising services since its foundation in 2014. Veracity specializes in PR, content marketing, digital strategy, and social media marketing.

    Industries
    Notable Project

    Veracity helped a fellow marketing/design agency with ideas to attract new clients and customers. The agency increased their presence in the media, formed a brand strategy, and created copy. Business has gone up slightly. The client prides Veracity on their attention to detail. 

    "The coolest thing about Veracity is their innate ability to pinpoint thethings that make us a unique and newsworthy company, even though our industry is not necessarily that newsworthy."- Founder and CEO at Marketing/Design Agency

  • 27
    $250,000+
    50 - 249 Employees
    Los Angeles CA

    Sensis is an integrated cross-cultural marketing agency with offices in Los Angeles Washington, D.C., Austin, and Atlanta. Founded in 1998, the team of 90+ offers advertising, research, digital experience, PR, social media, and branding. They develop research-based campaigns that drive measurable ROI their clients.

    Clients
    AltaMed
    Sempra Energy
    OC Fair
    Metrolink
    Industries
    Notable Project

    One of Sensis’ clients is an energy company that wanted to connect with its community with a bilingual PR campaign. Sensis organized community events, worked with local media, and designed and produced all the advertising material.

    “In many ways, I feel that we're their only client. I know that's kind of a cliché – the way that they have been able to sometimes just drop everything else, get what we needed done, and bring in any additional partners, if necessary. They've really done an outstanding job.” – Communications Manager, Energy Company

  • 28
    $5,000+
    10 - 49 Employees
    London United Kingdom

    Spreckley Partners is an independent PR consultancy based in London with a team of fewer than 50 members. Since their founding in 1983, they have provided their expertise in PR, content marketing, and digital strategy for clients ranging from startups to enterprises, with a focus on the IT industry.

    Clients
    Inmarsat
    ASUS
    Sports Direct International plc
    Duff & Phelps
    Industries
    Notable Project

    Spreckley Partners was once hired by a software company in both their B2C and B2B operations. Spreckley Partners helped connect the company to their clients and customers in the industry with the help of their PR expertise. Over the years, Spreckley Partners has provided PR support with little to no delay in their deadlines.

    "I've worked with a lot of PR agencies, and they've been really good at helping us out when we go over there. Anyone from our company can go over there and rest assured that they'll get a very nice briefing or accompaniment." - Director of Advocacy, Software Company

  • 29
    $75,000+
    50 - 249 Employees
    New Orleans LA

    Zehnder Communications is a full-service marketing agency in New Orleans, La. Founded in 1996, they have about 82 employees that serve a range of businesses in the arts and entertainment, business services and financial services sectors. Services include web design, advertising, and branding. 

    Clients
    Visit South Walton
    DuPage Medical Group
    Rock 'n' Roll Marathon Series
    Origin Bank
    Industries
    Notable Project

    Zehnder Communications oversaw marketing strategies for a Chicago-based hotel. Zehnder Communications managed the hotel's social media campaigns and created its holiday card and website.

     

  • 30
    $10,000+
    10 - 49 Employees
    London United Kingdom

    Full Fat is a communications agency located in London that specializes in web design, advertising, and SEO services. They were founded in 2011. They have a team of more than 20 employees who support clients in various industries including arts, entertainment, and arts as well as media, and hospitality and leisure.

    Clients
    Suzuki presents @TheDriveIn
    Backyard Cinema
    Boiler Room
    Blue Tit
    Industries
    Notable Project

    Full Fact conducted tests that identified a target audience for a feminine hygiene product company. After developing knowledge of the client’s selling proposition, they created strategic messaging. They managed multiple campaigns and tracked performance to decipher the audience’s interests. The targeted campaigns generated brand awareness and increased sales.

    “...they saved us money in doing the hard work and finding our niche demographic.”– CEO, Feminine Hygiene Product Company

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT