Top 100 Crisis Communications Firms

WebiMax was hired to repair a large company’s online reputation and to help with digital marketing strategy. The process is ongoing.

“I am impressed by their persistence and dedication to their clients.” – Marketing Executive, Public Company

A biometrics company hired Berkeley Communications to help rename and rebrand the company to make it clear to the public what services it provides compared to other companies with a similar name. The engagement with Berkeley Communications made the company more visible as a biometrics company, accounting for 22% of biometrics news stories in the U.K. from only 1.1% two years earlier. 

"They helped us to transform us from having virtually no brand equity, coverage, or voice in the biometric industry to having over a ⅕ share of the voice in biometrics." - SVP for Sales and Marketing, Biometrics Company 

A retirement company partnered with Communications Strategy Group to gain support various public relations activities and inquiries from the media. CSG provided research, writing, and additional media training. 

“The CSG team was generally very responsive and worked with internal stakeholders to deliver what we needed in proper the timeframe.”— VP & Head of Marketing, Retirement Company

BIGfish Communications worked to increase online exposure for a natural resources firm. The partnership included multiple projects – creating a website and logo, ensuring a smooth transition from traditional to digital marketing, gaining access to a few key mainstream media outlets.

"BIGfish Communications is creative and very intelligent. They're connected, and they're responsive." – CTO, Natural Resources Company

A healthcare services company was opening new care facilities and wanted to optimize its brand image. 10 to 1 Public Relations created PR and brand management campaigns to engage with the local community through radio and print. 

"10 to 1 secured numerous opportunities for us to present our services through radio, print, and in-person interactions. Of the 10 stories we submitted to get coverage, eight were picked up. The partnership was highly successful." – VP of Operations, Healthcare Services Company

Prohibition executed a branding campaign for a photo printing company. They also conducted a PR project, allowing customers to participate in a sponsored photo company. The team’s work resulted in over 50 features across a range of media. 

“We were thrilled with that result because it got us in front of over 120 million people.” — Marketing Manager, Photo Printing Company

Bob Gold & Associates oversaw PR strategies for a television advertising organization. Bob Gold & Associates managed the organization's press releases, event planning, and brand story consultation. As a result of the partnership, the organization's brand awareness improved and its company grew.

"They always pitch creative ideas for us to engage with our industry and become thought leaders in emerging areas." – Chief Marketing & People Officer, Television Advertising Organization

A medical company wanted to increase its credibility and awareness and used Matter Communications for a PR and social media plan. Matter Communications also write articles for the company, which have resulted in 41 million impressions and 50 to 80 sales inquiries.

"We're a small company, but I never feel like a minor client of theirs. I always feel confident they're working on my behalf. When I'm in the building, they welcome me with open arms. Everybody participates and looks forward to coming up with the next idea." - Senior Vice President of Marketing, Medical Company

5W Public Relations targeted earned media opportunities, influencer partnerships, and other outward-facing forums for a boutique kitchen appliance company. Their work contributed to dramatic company growth for the client over the years of their collaboration.

"They are always more than willing to meet with us, and consistently went above and beyond the scope of their contract to make sure that we are completely satisfied, which has been an unbelievable asset to us. They are truly a joy to work with." — Marketing & Events Specialist, Luxury Appliance Company

Idea Grove partnered with an IT consulting firm where they helped redesign their website and implement a digital marketing strategy to improve online traffic for their client. They helped design a new logo for the company and implemented SEO services that helped increase search results for the companies website. 

"The project managers are top notch. They’re always available for calls and local meetings." – Marketing Manager, IT Consulting Firm 

Jelly created ad campaigns for a real estate group and implemented long-term digital and PR strategies. Jelly organized events with influencers and managed multifaceted campaigns across social media and local news outlets. As a result of the partnership, the real estate group improved its visibility and was able to draw buyers to a 64-home development in an area that was not previously well known. 

"I'm confident in Jelly's expertise to create eye-catching ads, monitor them, tweak them if needed, and get them into the right places." – Partner, Real Estate Group 

Digital Trails provided PR, SEO, and digital marketing strategy for a gadgets and gifts retailer. In efforts to increase the partner’s online presence, they conducted keyword research and added backlinks. Their efforts have increased organic traffic and the partner’s overall digital presence.

“They’re good at meeting deadlines and communicating.” – Founder & CEO, Gadgets & Gifts Retailer

A trade association wanted to create a high profile, visible media presence for its executives. Pinkston Group helped create media placements, speaking engagements, op-ed drafting and helping the CEO publish a book.

"Pinkston placed for the CEO more than 130 op-eds in 2012, and more than 160 in 2013 – stunning results by any measure. For speaking engagements, Pinkston Group pitched and placed the CEO at about one conference per week, around the world for the years from 2012-14. Outstanding results." — Senior Director, Trade Association

LAFRENCHCOM provided crisis PR services for a real estate company. The company helped build a plan for crisis communication, featuring risk mapping, scenario definition, and more. LAFRENCHCOM helped protect the company’s reputation.

“Good daily communication.” - CEO, Real Estate Company

BlueChip Communication worked with an asset management company to assist them with their digital marketing needs. The company hired BlueChip Communication to run a marketing campaign for the sake of their global fund. The campaign resulted in numerous conversions and the funds raised exceeded the expectations of the company.

"They understood all aspects of the digital marketing program and sourced the right programs to pull it all together." - CEO, Asset Management Company

Bastion Elevate managed the social media marketing campaigns of a wealth management firm. The overall goal was to improve the firm’s social media following. Bastion Elevate helped exponentially increase the following of the firm.

“They have great vision, are receptive, responsive and timely.” - Managing Director & Partner, Wealth Management Firm

Brandware conducted brand research to gauge public opinion on a media organization's product. They performed surveys and focus groups to gather information from target demographics. Based on the intel from Brandware's efforts, the client saw a significant increase in their brand favorability and subscriptions after implementing changes. 

"Beyond helping create a brand campaign, it helped us shape every aspect of our business." – Former Senior Marketing Manager, Media Organization

ICR is ensuring that their client’s website is compliant with rules and regulations for publicly held companies. They’re updating the platform, building a page for investors, and creating an ESG component.

“We heard they were good, but we had no idea how good. They consistently set us up for success.”

Heron Agency managed a theater's media presence to spread awareness, successfully scheduling live appearances on radio and television, performance reviews, and feature articles. Thanks to Heron Agency, production attendance was higher than ever for the client. Industry peers also recognized stakeholders' widespread media presence.

“Attendance at our current season is at an all-time high. I am also constantly being asked by other theater companies how we obtain the consistently excellent media presence our theater has, something that all but the largest theaters struggle to maintain.” – Executive Director, Theater Company

SHERMAN provided web copy to a digital consultancy. They conducted internal and customer interviews to establish a unified brand voice and wrote case studies that aligned with the consultancy's marketing goals and perceived brand image. As a result of the partnership, the consultancy now receives about 20 viable leads per month. 

"SHERMAN has a fresh perspective and is current." – Principal & CEO, Digital Consultancy 

3rd Coast PR provided marketing services for a cheese company. They ran a number of campaigns, on both traditional and social media, to raise awareness of a product that the client was going to begin selling outside of the Chicago market. The client reported that their brand’s engagement, especially on Instagram, has increased significantly since the start of the campaign. 

“They do an excellent job. They're very proactive, so we don’t have to ask them for anything.” – VP of Marketing, Cheese Company
 

Sequel PR ran a successful relaunch of a distillery in Queensland. After a range of targeted stories and hosting small events, news of the launch was all over the media. 

Adoni Media provided and implemented a digital marketing strategy for a vehicle transfer service. This strategy broadened brand awareness, improved SEO, and increased app downloads. The team also led internal media training sessions. The client was impressed with the results of the project.

"I admire the team’s in-depth knowledge and willingness to share it. They’re more than happy to explain their ideas in layperson’s terms and empower us to take full advantage of their strategies." – CEO, Vehicle Transfer Service

A moving company hired Hustle to build most of their site content. Later, the scope was expanded to include upgrading and overhauling the website, dealing with security issues, and providing technical support. Hustle has been meeting expectations in this ongoing engagement.

"They’ve never told us that they can’t do something that we ask. Instead, they try to discover creative solutions for us." - General Manager, Moving Company

Marketing Maven worked with a Los Angeles-based production company to elevate its social media presence on Facebook, Instagram, and Pinterest. Marketing Maven designed social media ads and shared relevant content to increase the production company's followers and engagement across all three social channels. After about 12 months, the production company had 17,000 followers on Facebook and its Instagram ads garnered 1.5 million impressions.

“Marketing Maven created our entire social media presence. They had nothing to start out with, and they built everything from scratch. We were really pleased with what they did for us.” – Managing Partner, Wedding Media 

Veracity helped a fellow marketing/design agency with ideas to attract new clients and customers. The agency increased their presence in the media, formed a brand strategy, and created copy. Business has gone up slightly. The client prides Veracity on their attention to detail. 

"The coolest thing about Veracity is their innate ability to pinpoint thethings that make us a unique and newsworthy company, even though our industry is not necessarily that newsworthy."- Founder and CEO at Marketing/Design Agency

One of Sensis’ clients is an energy company that wanted to connect with its community with a bilingual PR campaign. Sensis organized community events, worked with local media, and designed and produced all the advertising material.

“In many ways, I feel that we're their only client. I know that's kind of a cliché – the way that they have been able to sometimes just drop everything else, get what we needed done, and bring in any additional partners, if necessary. They've really done an outstanding job.” – Communications Manager, Energy Company

Spreckley Partners was once hired by a software company in both their B2C and B2B operations. Spreckley Partners helped connect the company to their clients and customers in the industry with the help of their PR expertise. Over the years, Spreckley Partners has provided PR support with little to no delay in their deadlines.

"I've worked with a lot of PR agencies, and they've been really good at helping us out when we go over there. Anyone from our company can go over there and rest assured that they'll get a very nice briefing or accompaniment." - Director of Advocacy, Software Company

Zehnder Communications oversaw marketing strategies for a Chicago-based hotel. Zehnder Communications managed the hotel's social media campaigns and created its holiday card and website.

Full Fact conducted tests that identified a target audience for a feminine hygiene product company. After developing knowledge of the client’s selling proposition, they created strategic messaging. They managed multiple campaigns and tracked performance to decipher the audience’s interests. The targeted campaigns generated brand awareness and increased sales.

“...they saved us money in doing the hard work and finding our niche demographic.”– CEO, Feminine Hygiene Product Company