Top 60 Call Center Services in San Jose

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Top 60 Call Center Services in San Jose

June 2023

Looking for a top voice service and call center company in San Jose?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in San Jose. 

List of the Best San Jose Voice Services Providers

  • 1
    • $1,000+
    • 1,000 - 9,999 employees
    • San Jose, CA

    LiveHelpIndia is a back office outsourcing company founded in 2006. They are headquartered in San Jose, California and have a midsize team. Their services include back office outsourcing, customer service outsourcing, and sales outsourcing.

    Industries

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  • 2
    • $1,000+
    • 1,000 - 9,999 employees
    • San Jose, CA
    8x8 is a telephone answering service. Headquartered in San Jose, California; San Jose, California; New York, New York and Buckinghamshire, United Kingdom, their large team offers voice services. The agency was founded in 1987.

    Industries

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  • 3
    • $10,000+
    • 50 - 249 employees
    • San Jose, CA

    Ozonetel Communications is a call center service. They are in Milpitas, California and have a midsize team. Their services include voice services, CRM consulting and SI, unified communications consulting & SI, and other IT consulting and SI.

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  • 4
    • $1,000+
    • 10,000+ employees
    • San Jose, CA
    Transcosmos is a phone answering service. Located in Gardena, California; Sacramento, California and San Jose, California, their large team specializes in voice services and non-voice bpo/back office services. The company was launched in 1966.

    Industries

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  • 5
    • $1,000+
    • 50 - 249 employees
    • San Jose, CA
    RCM Centric Inc. Is a midsize non-voice bpo/back office services company. Established in 2016, the team specializes in non-voice bpo/back office services. The company is in San Jose, California.

    Clients

    • Frederick Bodie, M.D - Dermatologist
    • Dr. Olivia DMD - Interventional Radiologist
    • Charla Evans, D.O. - Family Medicine Physician
    • Donna Arkin - Cancer Immunologist

    Industries

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  • 6
    • Undisclosed
    • 10 - 49 employees
    • Santa Clara, CA
    Auto Car Dealers is an advertising company based in Santa Clara, California. The small firm was established in 2007. Their services include advertising and sales outsourcing.
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  • 7
    • Undisclosed
    • 10 - 49 employees
    • San Jose, CA

    VirtuSol, an answering service, is based in San Jose, California and Hyderabad, India. The small team offers call center services, back office outsourcing, social media marketing, mobile & app marketing, and more and was established in 2010.

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  • 8
    • $1,000+
    • 50 - 249 employees
    • San Jose, CA
    MetaMind Digital LLC is an advertising company. Established in 2020, the midsize firm is in San Jose, California. Their services include advertising, branding, digital strategy, search engine optimization, and more.
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  • 9
    • Undisclosed
    • 250 - 999 employees
    • Pleasanton, CA
    Packet Fusion is an answering service company. Their midsize team is in Pleasanton, California and Pleasanton, California. Their services include voice services.
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  • 10
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • San Francisco, CA

    Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.

    Clients

    • Bosch
    • Zoho
    • Halo
    • MicroFocus

    Industries

    Notable Project

    Martal Group helps an LED company with their prospecting and new business development. The project is a collaboration with the internal team.

    "The team members are professional and very knowledgeable."

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  • 11
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

    Industries

    Notable Project

    An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work.

    "I was notably impressed with their great communication and prompt responsiveness."

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  • 12
    • $1,000+
    • 50 - 249 employees
    • South San Francisco, CA

    Brightest Minds is a midsize phone answering service. The South San Francisco, California-based firm was launched in 2017. Their services include voice services, market research, marketing strategy, and social media marketing.

    Industries

    Notable Project

    Brightest Minds handled a technology platform's email marketing and lead generation efforts on LinkedIn. They targeted corporate real estate individuals to schedule meetings with the client's team.

    "They did a great job making sure their outreach was personalized."

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  • 13
    • Scheduling

      3.0
    • Quality

      2.5
    • Cost

      2.8
    • NPS

      3.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • San Ramon, CA

    Five9 is a cloud-based call center software provider. Their team of about 1,000 employees is based in San Ramon, Calif. Services include CRM, ERP, and IT consulting, as well as voice services. They were founded in 2001. 

    Clients

    • DebtCleanse
    • DoorDash
    • lululemon
    • Expedia

    Industries

    Notable Project

    Five9 was hired to improve a legal service access firm’s autodialing efforts. The team worked to automate dialing to prioritize new leads while continuing to nurture older leads.

    "Their communication is their strength."

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  • 14
    • $1,000+
    • 50 - 249 employees
    • Sunnyvale, CA
    Orderhive is a Sunnyvale, California-based call center company. The midsize team specializes in voice services. The agency was founded in 2013.

    Industries

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  • 15
    • $1,000+
    • 2 - 9 employees
    • San Jose, CA

    San Jose Answering Service is a small San Jose, California-based call center. The team specializes in voice services.

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  • 16
    • $1,000+
    • 50 - 249 employees
    • Oakland, CA

    Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

    Industries

    Notable Project

    Telecom, Inc. provided call center services for a solar sales company. The team contacted prospective investors to help them learn and invest in solar energy.

    "Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided."

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  • 17
    • $1,000+
    • 1,000 - 9,999 employees
    • San Mateo, CA
    Motif is a large call center service. Based in San Mateo, California; Ahmedabad, India; Ahmedabad, India and Quezon City, Philippines, the company was founded in 2000. Their services include voice services.

    Industries

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  • 18
    • Scheduling

      4.8
    • Quality

      4.6
    • Cost

      4.2
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA

    AI Bees is a digital agency in San Francisco. Founded in 2018, they have about 161 employees that serve mostly small-business and midmarket clients in the IT, business, and advertising industries. Services include digital strategy, email marketing, and digital marketing.

    Clients

    • COPADO
    • secucloud
    • bnp media

    Industries

    Notable Project

    AI bees was hired by an IT services company for their lead generation services. The team's tasks mainly involved sending outreach emails and setting up appointments with potential clients.

    "They responded to our needs well."

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  • 19
    • Undisclosed
    • 10 - 49 employees
    • Livermore, CA
    Founded in 1980, Custom Communications is an answering service company. The small team specializes in voice services. The agency is in Livermore, California.
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  • 20
    • $1,000+
    • 250 - 999 employees
    • Livermore, CA
    Performant is a Livermore, California-based answering service. The agency offers voice services, non-voice bpo/back office services, and accounting and is midsize.The agency was launched in 1976.

    Industries

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  • 21
    • Undisclosed
    • 50 - 249 employees
    • Gilroy, CA
    Rush Order is a fulfillment company. The Gilroy, California-based company was founded in 1989. The midsize team specializes in fulfillment, warehousing & distribution, customer service outsourcing, call center services, and more.
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  • 22
    • Scheduling

      5.0
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • San Francisco, CA

    DataBees is a market research company established in 2017. They are based in San Francisco, California and have a midsize team. The firm offers market research, sales outsourcing, digital strategy, and CRM consulting and SI.

    Industries

    Notable Project

    DataBees helps an e-commerce technology company perform market research to expand the company's database with qualified leads. They list 10,000 missing website accounts, including those that exist and don't.

    "Their communication is above-average."

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  • 23
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Oakland, CA

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

    Clients

    • Emblush Beaute
    • MW8 Apartments
    • Potomac River Running, Inc.

    Industries

    Notable Project

    Numa customized and rolled out their proprietary call response solution to an athletic shoe retailer. The solution used AI technology to address missed calls and manage messages.

    "Upon activation, they stayed on schedule and set reasonable expectations for timelines."

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  • 24
    • Undisclosed
    • 10 - 49 employees
    • San Francisco, CA
    CloudVO is a San Francisco, California-based telephone answering service. The small team provides voice services and was launched in 2010.
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  • 25
    • Undisclosed
    • 50 - 249 employees
    • Redwood City, CA
    Cyara is a midsize user experience agency launched in 2006. Their services include ux/ui design, Artificial Intelligence, non-voice bpo/back office services, and voice services. The agency is in Redwood City, California.
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  • 26
    • $1,000+
    • 10 - 49 employees
    • San Francisco, CA
    Hummingbird AI is a customer service outsourcing company established in 2019. Their small team is located in San Francisco, California. The firm provides customer service outsourcing, sales outsourcing, marketing strategy, call center services, and more.
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  • 27
    • $1,000+
    • 1,000 - 9,999 employees
    • San Francisco, CA
    Outsource Global is a call center service. They are in San Francisco, California and have a large team. The firm offers call center services, back office outsourcing, social media marketing, content marketing, and more.
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  • 28
    • $5,000+
    • 10 - 49 employees
    • San Francisco, CA
    Established in 2018, Quest MSO is a small non-voice bpo/back office services company. Their team specializes in non-voice bpo/back office services, voice services, business consulting, and transcription. The firm is based in San Francisco, California.
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  • 29
    • $1,000+
    • 2 - 9 employees
    • Walnut Creek, CA
    Telephone answering service Reliable Receptionist was founded in 2007. Headquartered in Walnut Creek, California, their small team specializes in voice services.

    Industries

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  • 30
    • $1,000+
    • 10 - 49 employees
    • Oakland, CA
    Established in 1986, Topaz Services is a call center. In Oakland, California, their small team focuses on voice services and non-voice bpo/back office services.
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