RPM BPO

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RPM BPO is a call center company. Their midsize team is in San Jose, California. The firm offers call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.

Client Insights

Industry Expertise

Financial services

35%

eCommerce

35%

Automotive

15%

Business services

15%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 60%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

RPM BPO completed a project for a technology company, which was overseen by the Director of Sales. The company's main objective was to book meetings, intake leads, and close deals. They found RPM BPO through an online search and other sources, and chose them over other options due to their budget-friendly pricing, good value for cost, and cultural fit. The project was carried out by a team of 2-5 RPM BPO employees. The main deliverable was to increase conversions with inbound leads. The results were positive, with the company achieving its goal of higher lead conversions.

Timeliness

0.3

Service Excellence

0.3

Value

0.3

Would Recommend

0.3