Top 70 Call Center Services in Toronto

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Top 70 Call Center Services in Toronto

October 2022

Looking for a top voice service and call center company in Toronto?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Toronto. 

List of the Best Toronto Voice Services Providers

  • 1
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      4.6
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Oakville, Canada

    Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.

    Clients

    • Bosch
    • Zoho
    • Halo
    • MicroFocus

    Industries

    Notable Project

    A marketing technology platform hired Martal Group to assist in the discovery of new and innovative advertisers in the US market. They provide solutions on affiliate marketing technology and services.

    "We’ve seen some great results with our campaigns with Martal Group."

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  • 2
    • $10,000+
    • 2 - 9 employees
    • Toronto, Canada

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

    Clients

    • Microsoft Dynamics
    • SAP
    • Hewlett Packard
    • Flight Center

    Industries

    Notable Project

    An electric mobility company wanted to build a network of dealerships in the USA and Canada. They partnered with Lead Generators International® to help attract approximately 800 dealers to fill that network.

    "They are easy to work with."

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  • 3
    • Scheduling

      4.5
    • Quality

      4.6
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 1,000 - 9,999 employees
    • Toronto, Canada

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

    Clients

    • GPS Technologies
    • Handyman Matters
    • Progressive Comfort Solutions
    • healthcare

    Industries

    Notable Project

    AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis.

    "It has been a wonderfully smooth experience."

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  • 4
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.

    Industries

    Notable Project

    Purple Sales is spearheading the lead generation efforts of an insurance firm. They identify potential customers and markets to them, with the goal of securing qualified appointments for the company.

    They’ve been extremely willing to work on our ad hoc requests even if they’re outside the scope of our contract.”

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  • 5
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

    Industries

    Notable Project

    Veta Virtual acts as a boutique law firm's virtual receptionist. They schedule meetings for attorneys and attorneys and maintain a single calendar of meetings and provide warm transfers of each call.

    "The dedicated personnel makes it feel personal and like they are part of our team."

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  • 6
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

    Industries

    Notable Project

    A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.

    "I can’t ask for more — they do what they say they’ll do."

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  • 7
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

    Clients

    • DirecTV
    • Nissan
    • KPMG
    • Hilton

    Industries

    Notable Project

    A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

    "It's money-saving." – VP of IT, Government Organization

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  • 8
    • $10,000+
    • 10 - 49 employees
    • Vaughan, Canada

    Clever Digital Marketing, a small social media marketing agency, is headquartered in Vaughan, Canada. Their services include social media marketing and pay per click.

    Industries

    Notable Project

    Clever Digital Marketing develops social media marketing campaigns for Facebook and Instagram, in addition to doing on-site SEO through technical development. They work within the client's established brand. 

    "I want to save other business owners the uncertainty by saying that Clever is trustworthy, proven, and passionate." 

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  • 9
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Seologist is an SEO company based in Toronto. The company, founded in 2003, has a team of less than 20 who provide SEO services, as well as web development, email and social media marketing, voice services, and others to business, financial, and consumer service companies. 

    Clients

    • NOVAJET
    • Canadian Choice Windows & Doors
    • Wine Online
    • ZIM Group Ltd

    Industries

    Notable Project

    Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads. 

    "In most cases they delivered things early."

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  • 10
    • $1,000+
    • 2 - 9 employees
    • Toronto, Canada

    Lead Generation Media is a lead generation company founded in 2018 in Scarborough, Canada. With a compact team of under 10 employees, they provide voice services, content marketing, and email marketing to clients in IT and other industries.

    Clients

    • Onlinekarma
    • Toronto-HVAC
    • Onlinekarma.club
    • SundayBoost.com

    Industries

    Notable Project

    Lead Generation Media helped a digital marketing firm with establishing their SEO and PPC strategy and generating more sales. Their efforts produced a 50% increase in revenue. Their pricing was fair and their smooth communication was complimented.

    "I will certainly engage with this company again for our future needs." – Digital Marketing Executive, Digital Marketing Firm

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  • 11
    • $1,000+
    • 250 - 999 employees
    • Vaughan, Canada

    Miratel is a telecommunications agency based in Toronto. Since 2000, their team of 83 has been specializing in non-voice BPO and voice services for clients in various industries including advertising and information technology.  

    Industries

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  • 12
    • $1,000+
    • 1,000 - 9,999 employees
    • Toronto, Canada

    Millenium1 Solutions is a large answering service company. In Toronto, Canada; Pasig, Philippines; Ottawa, Canada and Mississauga, Canada, the firm was established in 2013. Their team provides voice services and non-voice bpo/back office services.

    Industries

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  • 13
    • $1,000+
    • 50 - 249 employees
    • Mississauga, Canada

    MetCredit is a Mississauga, Canada-based call center service. Founded in 1973, the midsize team focuses on voice services.

    Industries

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  • 14
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Non-voice bpo/back office services and call center Paradigm Quest is based in Toronto, Canada. The midsize team focuses on non-voice bpo/back office services and voice services. The agency was established in 2005.

    Industries

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  • 15
    • $1,000+
    • 50 - 249 employees
    • Vaughan, Canada

    3C Contact Services is a midsize answering service company. The Vaughan, Canada-based firm was established in 2013. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 16
    • Undisclosed
    • 1,000 - 9,999 employees
    • Markham, Canada
    Callnovo is a Markham, Canada-based call center company. Founded in 2004, the large team specializes in call center services, customer service outsourcing, and sales outsourcing.
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  • 17
    • $5,000+
    • 50 - 249 employees
    • Vaughan, Canada

    World Performance Group Ltd. Is a non-voice bpo/back office services company located in București, Romania; Vaughan, Canada and Plovdiv, Bulgaria. They provide non-voice bpo/back office services, voice services, and market research and were established in 2012.

    Industries

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  • 18
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    OPTIMA is an answering service. They offer voice services and were launched in 1992. Their midsize team is Toronto, Canada-based.

    Industries

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  • 19
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Gatestone & Co. Is a telephone answering service. Their midsize team is based in Toronto, Canada; Phoenix, Arizona; Quezon City, Philippines and Scarborough, Canada and focuses on voice services. The firm was launched in 1978.

    Industries

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  • 20
    • $1,000+
    • 50 - 249 employees
    • Richmond Hill, Canada

    The ALEA Group is a midsize Richmond Hill, Canada-based answering service. Their services include voice services and search engine optimization.

    Industries

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  • 21
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    AnswerPlus is a phone answering service. They offer voice services, non-voice bpo/back office services, and IT managed services and were launched in 1961. Their midsize team is Toronto, Canada-based.

    Industries

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  • 22
    • Undisclosed
    • 50 - 249 employees
    • Mississauga, Canada

    Answering service Contact Point 360 was founded in 2007. The midsize Mississauga, Canada-based team offers voice services and non-voice bpo/back office services.

    Industries

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  • 23
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    York Consulting is a telephone answering service. They are in Toronto, Canada and have a small team. Their services include voice services. The company was launched in 2000.

    Industries

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  • 24

    Worked with Priority Credit Management Corp.?

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    • $1,000+
    • 10 - 49 employees
    • Richmond Hill, Canada

    Priority Credit Management Corp. Is a call center service. The small Edmonton, Canada-based company was launched in 2005. Their team specializes in voice services, non-voice bpo/back office services, and business consulting.

    Industries

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  • 25
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Simpro Solutions, a non-voice bpo/back office services and answering service, is located in Toronto, Canada and Miami, Florida. The agency offers non-voice bpo/back office services and voice services and has a midsize team.The agency was established in 2007.

    Industries

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  • 26
    • $1,000+
    • 250 - 999 employees
    • Mississauga, Canada

    MJR Capital Services is a non-voice bpo/back office services and telephone answering service launched in 1995. The agency provides non-voice bpo/back office services and voice services and has a midsize team. The agency is in Mississauga, Canada.

    Industries

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  • 27
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    In Toronto, Canada and Montréal, Canada, Suite Excel Collections is a small call center service. Their services include voice services.

    Industries

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  • 28
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada

    Answer North America is a call center company. They are headquartered in Toronto, Canada and have a small team. Their services include voice services.

    Industries

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  • 29
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    One Contact is a call center company. They provide voice services and were founded in 2005. Their small team is Toronto, Canada-based.

    Industries

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  • 30
    • Undisclosed
    • 50 - 249 employees
    • Mississauga, Canada
    NCRi is a midsize call center service. Established in 2008, the team offers call center services, back office outsourcing, customer service outsourcing, IT managed services, and more. The company is located in Mississauga, Canada.

    Industries

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