Top 80 Call Center Services in Toronto
April 2023Looking for a top voice service and call center company in Toronto?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Toronto. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Toronto Voice Services Providers
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1
- $5,000+
- 50 - 249 employees
- Oakville, Canada
Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.
Clients
- Bosch
- Zoho
- Halo
- MicroFocus
Industries
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Martal Group provides lead generation services for a usability testing platform. The team is responsible for identifying prospects, cold-calling qualified leads, and scheduling appointments, among others.
"They're incredibly responsive to my needs and always available to address my questions and concerns."
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2
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.
Industries
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Purple Sales has been hired by a growth strategy firm to develop integrated inbound and outbound marketing strategies for them. Their work includes lead generation, appointment setting, and follow-up calls.
"Their focus on continuous improvement shows in the results of our campaigns."
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3
- Undisclosed
- 250 - 999 employees
- Toronto, Canada
LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry.
Clients
- The Law Office of Robert David Malove
- Hammerschmidt
- Stickradt
- & Associates
Industries
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LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers.
"They are receptive to changes and are always looking to improve."
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4
- $10,000+
- 2 - 9 employees
- Toronto, Canada
Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.
Clients
- Microsoft Dynamics
- SAP
- Hewlett Packard
- Flight Center
Industries
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Lead Generators International® was tasked with generating leads for an engineering company. They compiled a list of prospects, developed a script, and scheduled meetings with business development leads.
"They are very responsive, easy to work with, and achieve what they set out to do."
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5
- Undisclosed
- 1,000 - 9,999 employees
- Toronto, Canada
AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries.
Clients
- GPS Technologies
- Handyman Matters
- Progressive Comfort Solutions
- healthcare
Industries
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AnswerForce provides outreach marketing and SEO services for an e-commerce company. The team has created a lead generation strategy for email outreach, LinkedIn direct messages, cold calling, and SEO campaigns.
"We appreciate how AnswerForce thinks outside the box to discover opportunities."
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6
- $10,000+
- 2 - 9 employees
- Toronto, Canada
Portage Sales is a small corporate training company. Launched in 2017, the team offers corporate training and business consulting. The firm is based in Pickering, Canada.
Industries
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Portage Sales helped a financial institution streamline their onboarding and training process. They mapped out all potential training on the company's LMS, aligned the content, and designed knowledge checks.
"They didn't simply do what we asked — they understood what was happening to us, then came up with a solution."
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7
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.
Industries
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Veta Virtual provides ongoing staffing for a boutique law firm. Their responsibilities include handling scheduling, calendar management, and inbound phone calls.
"The management, Andy F. and Jessica H. have solved all the issues I have had in a moment's notice."
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8
- Undisclosed
- 50 - 249 employees
- Toronto, Canada
24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.
Industries
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24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed.
"I’ve been quite happy with their services from the get-go."
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9
- $1,000+
- 50 - 249 employees
- Toronto, Canada
Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries.
Clients
- DirecTV
- Nissan
- KPMG
- Hilton
Industries
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A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.
"It's money-saving." – VP of IT, Government Organization
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10
- $10,000+
- 10 - 49 employees
- Vaughan, Canada
Clever Digital Marketing, a small social media marketing agency, is headquartered in Vaughan, Canada. Their services include social media marketing and pay per click.
Industries
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Clever Digital Marketing develops social media marketing campaigns for Facebook and Instagram, in addition to doing on-site SEO through technical development. They work within the client's established brand.
"I want to save other business owners the uncertainty by saying that Clever is trustworthy, proven, and passionate."
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11
- $1,000+
- 2 - 9 employees
- Toronto, Canada
Lead Generation Media is a lead generation company founded in 2018 in Scarborough, Canada. With a compact team of under 10 employees, they provide voice services, content marketing, and email marketing to clients in IT and other industries.
Clients
- Onlinekarma
- Toronto-HVAC
- Onlinekarma.club
- SundayBoost.com
Industries
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Lead Generation Media was hired by an SME customer service provider to handle their lead generation efforts. The goal of the project is to expand the client's clientele.
"They perform an outstanding job when it comes to communication or scheduling meetings and managing our expectations."
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12
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Raises.com, a commercial financing, funding, & investment company, was launched in 2020. Their small team is headquartered in Toronto, Canada. The company specializes in commercial financing, funding, & investment, finance law, sales outsourcing, and finance & accounting outsourcing (FAO).
Industries
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Raises.com developed a comprehensive investment tool for a commercial real estate company. The product focuses on high-quality contacts who can facilitate the facilitation of deals and feedback.
"They are always developing their offerings and beyond so as long as they keep doing that they’ll be great!"
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13
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Seologist is an SEO company based in Toronto. The company, founded in 2003, has a team of less than 20 who provide SEO services, as well as web development, email and social media marketing, voice services, and others to business, financial, and consumer service companies.
Clients
- NOVAJET
- Canadian Choice Windows & Doors
- Wine Online
- ZIM Group Ltd
Industries
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Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads.
"In most cases they delivered things early."
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14
- $5,000+
- 50 - 249 employees
- Vaughan, Canada
World Performance Group Ltd. Is a non-voice bpo/back office services company located in București, Romania; Vaughan, Canada and Plovdiv, Bulgaria. They provide non-voice bpo/back office services, voice services, and market research and were established in 2012.
Visit SiteIndustries
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15
- $1,000+
- 250 - 999 employees
- Vaughan, Canada
Miratel is a telecommunications agency based in Toronto. Since 2000, their team of 83 has been specializing in non-voice BPO and voice services for clients in various industries including advertising and information technology.
Visit SiteIndustries
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16
- $1,000+
- 50 - 249 employees
- Mississauga, Canada
MetCredit is a Mississauga, Canada-based call center service. Founded in 1973, the midsize team focuses on voice services.Visit SiteIndustries
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17
- $1,000+
- 50 - 249 employees
- Vaughan, Canada
3C Contact Services is a midsize answering service company. The Vaughan, Canada-based firm was established in 2013. Their services include voice services and non-voice bpo/back office services.Visit SiteIndustries
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18
- Undisclosed
- 1,000 - 9,999 employees
- Markham, Canada
Callnovo is a Markham, Canada-based call center company. Founded in 2004, the large team specializes in call center services, customer service outsourcing, and sales outsourcing.Visit Site -
19
- Undisclosed
- 50 - 249 employees
- Mississauga, Canada
Answering service Contact Point 360 was founded in 2007. The midsize Mississauga, Canada-based team offers voice services and non-voice bpo/back office services.Visit SiteIndustries
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20
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Gatestone & Co. Is a telephone answering service. Their midsize team is based in Toronto, Canada; Phoenix, Arizona; Quezon City, Philippines and Scarborough, Canada and focuses on voice services. The firm was launched in 1978.Visit SiteIndustries
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21
- Undisclosed
- 10 - 49 employees
- Toronto, Canada
Answer North America is a call center company. They are headquartered in Toronto, Canada and have a small team. Their services include voice services.Visit SiteIndustries
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22
- $1,000+
- 10 - 49 employees
- Toronto, Canada
One Contact is a call center company. They provide voice services and were founded in 2005. Their small team is Toronto, Canada-based.Visit SiteIndustries
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23
- $1,000+
- 10 - 49 employees
- Richmond Hill, Canada
Priority Credit Management Corp. Is a call center service. The small Edmonton, Canada-based company was launched in 2005. Their team specializes in voice services, non-voice bpo/back office services, and business consulting.
Visit SiteIndustries
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24
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Simpro Solutions, a non-voice bpo/back office services and answering service, is located in Toronto, Canada and Miami, Florida. The agency offers non-voice bpo/back office services and voice services and has a midsize team.The agency was established in 2007.Visit SiteIndustries
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25
- $1,000+
- 2 - 9 employees
- Toronto, Canada
MyMo Leads is a Toronto, Canada-based phone answering service. The firm provides voice services, branding, and other marketing and is small.The firm was founded in 2019.Visit SiteIndustries
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26
- Undisclosed
- 50 - 249 employees
- Mississauga, Canada
NCRi is a midsize call center service. Established in 2008, the team offers call center services, back office outsourcing, customer service outsourcing, IT managed services, and more. The company is located in Mississauga, Canada.Visit SiteIndustries
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27
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Answering service company Call Centre Systems Inc. Is headquartered in Toronto, Canada. The small team provides voice services, commercial brokerage services, and fulfillment. The firm was launched in 1989.Visit SiteIndustries
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28
- Undisclosed
- 1,000 - 9,999 employees
- Mississauga, Canada
Located in Pune, India; West Windsor Township, New Jersey; Bellevue, Washington and Twickenham, United Kingdom, Cybage Software Pvt. Ltd. Is an architectural design company. The large team offers architectural design, IT strategy consulting, CRM consulting and SI, IT managed services, and more. The firm was launched in 1995.
Visit SiteIndustries
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29
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Sidkey & Co Inc is a Toronto, Canada-based. The firm focuses on and is small.The firm was founded in 2019.Visit SiteClients
- Renobots Contracting Services
- Mr. Lawnmower Landscaping Services
- Sultan Contractors
- Basement Pros
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30
- $5,000+
- 2 - 9 employees
- Toronto, Canada
IT staff augmentation company Business-Hub is in Toronto, Canada. The firm specializes in IT staff augmentation, HR services, and voice services and is small.The firm was established in 2019.Visit Site
