Top 50 Business Processes Outsourcing (BPO) Companies in Miami

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Top 50 Business Processes Outsourcing (BPO) Companies in Miami

September 2022

Looking for a top business process outsourcing company in Miami?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Miami BPO Services

  • 1
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

    Clients

    • Facebook
    • Twitter
    • Uber
    • Instagram

    Notable Project

    Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads. 

    "Together, we built a sustainable and efficient lead management process."

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  • 2
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 10,000+ employees
    • Miami, FL

    TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.  TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. The company’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

    TDCX employs 17,000+ employees across 26 campuses globally, specifically Singapore, where it is headquartered, Malaysia, Thailand, Philippines, Mainland China, Hong Kong, South Korea, Japan, India, Romania, Spain, and Colombia.

    Industries

    Notable Project

    TDCX offered a diverse range of customer service solutions for a tech company in the Asia-Pacific region. 

    "They've been very agile in addressing operational needs at every turn."

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  • 3
    • Scheduling

      0.0
    • Quality

      4.0
    • Cost

      0.0
    • NPS

      4.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

    Clients

    • Mayo Clinic
    • University of Miami
    • Jacksonville Orthopaedic Institute

    Notable Project

    A small company was having trouble keeping track of all the phone calls they were receiving. After searching, they decided Sunshine Communication Services were the best fit. They provided custom account design, scheduled phone reports, and more.

    "The benefits, however, are that all calls are answered." —Small Company

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  • 4

    Worked with Inktel Contact Center Solutions?

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    • $1,000+
    • 250 - 999 employees
    • Miami Lakes, FL

    Based in Miami Lakes, Florida and Glendale Heights, Illinois, Inktel Contact Center Solutions is a midsize call center service. Launched in 1997, the team provides voice services, non-voice bpo/back office services, e-commerce development, graphic design, and more.

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  • 5
    • $1,000+
    • 1,000 - 9,999 employees
    • Hollywood, FL

    Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.

    Clients

    • Amazon
    • Aavgo
    • TheDreamzTeam
    • Managed IT Solutions

    Industries

    Notable Project

    Remote CoWorker provides a cleaning company with customer support services. The client has walked them through the software they utilize, and Remote CoWorker optimized them using their expertise. 

    "I have tried 2-3 companies, and Remote CoWorker has worked out the best."

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  • 6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Miami, FL

    Large non-voice bpo/back office services company Medusind, is located in Miami, Florida. Launched in 2002, the team provides non-voice bpo/back office services, voice services, business consulting, other IT consulting and SI, and more.

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  • 7
    • $1,000+
    • 50 - 249 employees
    • Miami, FL

    Better Support is a non-voice bpo/back office services company. The midsize Miami, Florida-based team specializes in non-voice bpo/back office services and voice services. The company was launched in 2021.

    Industries

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  • 8
    • $1,000+
    • 10 - 49 employees
    • North Miami Beach, FL

    CloudTask is a phone answering service established in 2014. Headquartered in North Miami Beach, Florida and Medellín, Colombia, their midsize team specializes in voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), transcription, and more.

    Industries

    Notable Project

    CloudTask 

    "Quote."

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  • 9
    • $1,000+
    • 10 - 49 employees
    • Doral, FL

    IT managed services company Integral Computer Consultants was launched in 2001. Their small team is headquartered in Boston, Massachusetts and Doral, Florida and specializes in IT managed services, IT strategy consulting, cloud consulting & SI, cybersecurity, and more.

    Industries

    Notable Project

    Integral Computer Consultants & IT Support For Businesses set up a marketing and sales company's emails, phone system, software training, and network for their home offices.

    "They really were able to customize the service to what we needed."

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  • 10
    • Undisclosed
    • 10,000+ employees
    • Miami, FL

    Webhelp, a call center company, is located in Rīga, Latvia. The small firm was founded in 2000. Their team offers voice services and non-voice bpo/back office services.

    Industries

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  • 11
    • Scheduling

      4.3
    • Quality

      4.3
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries

    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

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  • 12
    • $1,000+
    • 10 - 49 employees
    • Miami, FL

    Anex Office is a call center. Their small team is headquartered in Miami, Florida. Their team provides voice services.

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  • 13
    • Undisclosed
    • 10 - 49 employees
    • Miami, FL
    Archive America, a document digitization & management company, was launched in 1994. Located in Miami, Florida, their small team focuses on document digitization & management and ECM consulting and SI.
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  • 14
    • $1,000+
    • 10 - 49 employees
    • Miami, FL

    MYVA360 is a small non-voice bpo/back office services company. The Miami, Florida-based company was launched in 2019. Their team offers non-voice bpo/back office services, accounting, finance & accounting outsourcing (FAO), other digital marketing, and more.

    Industries

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  • 15
    • $1,000+
    • 2 - 9 employees
    • Aventura, FL

    Joon Joon Answers, a small call center service, is located in New York, New York and Aventura, Florida. Launched in 2000, the team offers voice services, digital strategy, and business consulting.

    Industries

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  • 16
    • Undisclosed
    • 10 - 49 employees
    • Miami, FL
    Founded in 2019, AgentStory is a marketing strategy company. They are in Miami, Florida and have a small team. Their services include marketing strategy and sales outsourcing.
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  • 17
    • Undisclosed
    • 2 - 9 employees
    • Miami, FL
    Cloud consulting & SI company ADOC Solutions Inc was launched in 1996. The company specializes in cloud consulting & SI, ECM consulting and SI, and document digitization & management and has a small team.
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  • 18
    • Undisclosed
    • 50 - 249 employees
    • Margate, FL

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

    Industries

    Notable Project

    Answering Service Care helps a roofing company take calls from their clients whenever they can’t. They ask appropriate questions and collect the customers’ information for the client to make a proper follow-up.

    “Their service is not generic; they request and capture the information we need.”

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  • 19
    • Scheduling

      4.2
    • Quality

      4.8
    • Cost

      4.3
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 250 - 999 employees
    • Plantation, FL

    Founded in 1997, Auxis is a nearshoring company that offers managed IT services, accounting, business consulting, and BPO. They have offices in Fort Lauderdale, Fla. and Costa Rica.   

    Clients

    • Pepsico
    • Revlon
    • Target
    • Pandora

    Industries

    Notable Project

    Auxis provides manages IT services for a worldwide nonprofit organization. They offer offsite support, monitoring IT infrastructure, networks, and data centers, which are based on Azure Cloud.

    “They follow through, assess issues, and adjust based on those issues.”

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  • 20
    • $1,000+
    • 2 - 9 employees
    • Coral Gables, FL

    Responsive Call Center is a phone answering service. The small Coral Gables, Florida-based company was launched in 2012. Their team offers voice services and non-voice bpo/back office services.

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  • 21

    Worked with Professional Reimbursement Managers - PRM Billing?

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    • $1,000+
    • 50 - 249 employees
    • Pembroke Pines, FL

    Professional Reimbursement Managers - PRM Billing is a non-voice bpo/back office services company. The midsize Pembroke Pines, Florida-based firm was founded in 1995. Their team specializes in non-voice bpo/back office services and business consulting.

    Industries

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  • 22
    • $1,000+
    • 10 - 49 employees
    • Miami, FL

    Endicott Communications is a phone answering service. They are headquartered in Kendall Park, ; Miami, Florida and Baltimore, Maryland and have a small team that specializes in voice services and non-voice bpo/back office services. The agency was established in 2007.

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  • 23
    • $1,000+
    • 2 - 9 employees
    • Miami, FL

    A Live Answer is a phone answering service. Founded in 2008, the small firm is located in Miami, Florida. Their services include voice services.

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  • 24

    Worked with Contax360 BPO Solutions, Inc.?

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    • Undisclosed
    • 250 - 999 employees
    • Plantation, FL

    Contax360 BPO Solutions, Inc. Is an accounting company. Their midsize team is headquartered in Plantation, Florida. Their services include accounting, voice services, other IT consulting and SI, IT managed services, and more.

    Industries

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  • 25
    • Undisclosed
    • 250 - 999 employees
    • Boca Raton, FL

    INFUSEmedia, an answering service and content marketing company, was founded in 2012. Their midsize team is headquartered in Newton, Massachusetts and provides voice services and content marketing.

    Industries

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  • 26
    • $5,000+
    • 50 - 249 employees
    • Pompano Beach, FL

    Sage Outsource Solutions is a phone answering service. They are located in Pompano Beach, Florida and have a small team. Their services include voice services and non-voice bpo/back office services. The firm was founded in 2007.

    Industries

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  • 27
    • $1,000+
    • 2 - 9 employees
    • Miami, FL

    Bilingual LS is a call center service launched in 2010. Their small team is in Miami, Florida and San Isidro, Peru. The agency provides voice services and translation.

    Industries

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  • 28
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL
    SumaLatam is a translation company. Founded in 2012, the team focuses on translation, call center services, and transcription. Their small agency is Coral Gables, Florida-based.

    Industries

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  • 29
    • $1,000+
    • 10 - 49 employees
    • Weston, FL

    Golden Gate BPO Solutions is a telephone answering service in Weston, Florida. The small team focuses on voice services, HR services, non-voice bpo/back office services, and transcription. The company was founded in 2006.

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  • 30
    • $5,000+
    • 50 - 249 employees
    • Weston, FL

    Optime Consulting is a marketing strategy company. They are based in Weston, Florida; Miami, ; Bogotá, Colombia and Mexico City, Mexico and have a midsize team. The firm provides marketing strategy, custom software development, direct marketing, voice services, and more.

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