Looking for a top business process outsourcing company in Miami?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.

To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Miami. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Miami BPO Services

  • 1
    Global Response Logo

    Global Response

    Overall Rating
    Based on 9 Clutch Reviews
    4.5
    Scheduling 4.4
    Quality 4.5
    Cost 4.4
    NPS/Willingness to Refer 4.6
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    Undisclosed
    1,000 - 9,999 Employees
    Margate FL

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

    Clients
    Crate&Barrel
    Lacoste
    MoMA
    Anthropologie
    Industries
    Notable Project

    Global Response provided technological and billing services for a life sciences company. Their team processed 100 calls per day. and processed orders. Their work increased overall processing efficiency.

    "They act as a strategic partner that is crucial to our business success." – IT Director, Life Sciences Company

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  • 2
    Arise Logo

    Arise

    Overall Rating
    Based on 3 Clutch Reviews
    4.7
    Scheduling 4.3
    Quality 4.3
    Cost 4.5
    NPS/Willingness to Refer 4.7
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    $250,000+
    250 - 999 Employees
    Miramar FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries
    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

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  • 3
    Uassist.ME Logo

    Uassist.ME

    Overall Rating
    Based on 18 Clutch Reviews
    4.7
    Scheduling 4.6
    Quality 4.7
    Cost 4.5
    NPS/Willingness to Refer 4.6
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    $1,000+
    250 - 999 Employees
    Miami Beach FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

    Clients
    Facebook
    Uber
    Instagram
    Notable Project

    Uassist.ME provided a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. The client appreciated their dedication to their project and their reliability.

    "The team is educated and very capable in both English and Spanish. The quality of the work that their talent delivers is superior." – CEO, Property Management Firm

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  • 4
    Remote CoWorker Logo

    Remote CoWorker

    Overall Rating
    Based on 5 Clutch Reviews
    5.0
    Scheduling 5.0
    Quality 5.0
    Cost 5.0
    NPS/Willingness to Refer 5.0
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    $1,000+
    1,000 - 9,999 Employees
    Hollywood FL

    Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.

    Industries
    Notable Project

    Remote CoWorker conducted calls in order to generate leads. They targeted individuals who were interested in real estate. The team managed the project well, and they offered exceptional value for money. 

    “Some campaigns have done amazing and some.” – Owner, Real Estate Company

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  • 5
    Answering Service Care Logo

    Answering Service Care

    Overall Rating
    Based on 3 Clutch Reviews
    5.0
    Scheduling 5.0
    Quality 4.8
    Cost 4.8
    NPS/Willingness to Refer 4.8
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    Undisclosed
    50 - 249 Employees
    Margate FL

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

    Industries
    Notable Project

    Answering Service Care offers ongoing call center services for an IT technology and consulting company. This involves responding to both general inquiries and third-party clients. The team continues to excel at building a positive rapport with the client and external stakeholders.

    "They have maintained a very effective workflow." – CEO, IT Tech & Consulting Company

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  • 6
    CloudTask Logo

    CloudTask

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    $50,000+
    250 - 999 Employees
    North Miami Beach FL
    CloudTask is a phone answering service established in 2014. Headquartered in North Miami Beach, Florida and Medellín, Colombia, their midsize team specializes in voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), transcription, and more.
    Industries
    Notable Project

    CloudTask 

    "Quote."

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  • 7
    Sunshine1 Logo

    Sunshine1

    Overall Rating
    Based on 1 Clutch Review
    3.5
    Scheduling 0.0
    Quality 4.0
    Cost 0.0
    NPS/Willingness to Refer 4.0
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    Undisclosed
    2 - 9 Employees
    Coral Gables FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

    Clients
    Mayo Clinic
    Jacksonville Orthopaedic Institute
    University of Miami
    Volland and Associates
    Notable Project

    A small company was having trouble keeping track of all the phone calls they were receiving. After searching, they decided Sunshine Communication Services were the best fit. They provided custom account design, scheduled phone reports, and more.

    "The benefits, however, are that all calls are answered." —Small Company

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  • 8
    Auxis Logo

    Auxis

    Overall Rating
    Based on 1 Clutch Review
    5.0
    Scheduling 4.0
    Quality 5.0
    Cost 5.0
    NPS/Willingness to Refer 5.0
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    $50,000+
    250 - 999 Employees
    Plantation FL

    Founded in 1997, Auxis is a nearshoring company that offers managed IT services, accounting, business consulting, and BPO. They have offices in Fort Lauderdale, Fla. and Costa Rica.   

    Clients
    Pepsi-Cola
    Revlon
    Target
    Pandora
    Industries
    Notable Project

    Auxis provided managed IT services to an aviation solutions provider. They ran a 24/7 help desk for users. The team was easy to work with and provided high-quality services. 

    "When problems arise, they’re responsive and helpful." – CTO, Aviation Solutions Company

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  • 10
    Inktel Contact Center Solutions Logo

    Inktel Contact Center Solutions

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    $1,000+
    250 - 999 Employees
    Miami Lakes FL
    Based in Miami Lakes, Florida and Glendale Heights, Illinois, Inktel Contact Center Solutions is a midsize call center service. Launched in 1997, the team provides voice services, non-voice bpo/back office services, e-commerce development, graphic design, and more.
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  • 11
    Callzilla Logo

    Callzilla

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    Undisclosed
    50 - 249 Employees
    Miramar FL
    Callzilla is a midsize non-voice bpo/back office services and answering service headquartered in Miramar, Florida and Bogota, Colombia. The team specializes in non-voice bpo/back office services and voice services.
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  • 12
    Medusind Logo

    Medusind

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    Undisclosed
    1,000 - 9,999 Employees
    Miami FL
    Large non-voice bpo/back office services company Medusind, is located in Miami, Florida. Launched in 2002, the team provides non-voice bpo/back office services, voice services, business consulting, other IT consulting and SI, and more.
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  • 13
    Ecco Outsourcing Group Logo

    Ecco Outsourcing Group

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    Undisclosed
    250 - 999 Employees
    Sunrise FL
    Ecco Outsourcing Group is a Sunrise, Florida-based non-voice bpo/back office services company. The midsize team offers non-voice bpo/back office services. The agency was established in 2007.
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  • 14
    Virtual Enterprise Group Logo

    Virtual Enterprise Group

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    $1,000+
    2 - 9 Employees
    Homestead FL
    Virtual Enterprise Group is a non-voice bpo/back office services and call center. The small team is in Homestead, Florida. Their services include non-voice bpo/back office services and voice services.
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  • 15
    Golden Gate BPO Solutions Logo

    Golden Gate BPO Solutions

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    $1,000+
    10 - 49 Employees
    Weston FL
    Golden Gate BPO Solutions is a telephone answering service in Weston, Florida. The small team focuses on voice services, HR services, non-voice bpo/back office services, and transcription. The company was founded in 2006.
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  • 16
    Endicott Communications Logo

    Endicott Communications

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    $1,000+
    10 - 49 Employees
    Miami FL
    Endicott Communications is a phone answering service. They are headquartered in Kendall Park, ; Miami, Florida and Baltimore, Maryland and have a small team that specializes in voice services and non-voice bpo/back office services. The agency was established in 2007.
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  • 17
    Professional Reimbursement Managers - PRM Billing Logo

    Professional Reimbursement Managers - PRM Billing

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    $1,000+
    50 - 249 Employees
    Pembroke Pines FL
    Professional Reimbursement Managers - PRM Billing is a non-voice bpo/back office services company. The midsize Pembroke Pines, Florida-based firm was founded in 1995. Their team specializes in non-voice bpo/back office services and business consulting.
    Industries
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  • 18
    Sage Outsource Solutions Logo

    Sage Outsource Solutions

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    $5,000+
    10 - 49 Employees
    Pompano Beach FL
    Sage Outsource Solutions is a phone answering service. They are located in Pompano Beach, Florida and have a small team. Their services include voice services and non-voice bpo/back office services. The firm was founded in 2007.
    Industries
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  • 19
    SatPhoneStore Logo

    SatPhoneStore

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    Undisclosed
    10 - 49 Employees
    Miami FL
    SatPhoneStore is an answering service company and video production agency launched in 1976. The small Miami, Florida-based team provides voice services and video production.
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  • 21
    Responsive Call Center Logo

    Responsive Call Center

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    $1,000+
    2 - 9 Employees
    Coral Gables FL
    Responsive Call Center is a phone answering service. The small Coral Gables, Florida-based company was launched in 2012. Their team offers voice services and non-voice bpo/back office services.
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  • 25
    business

    MYVA360

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    $1,000+
    10 - 49 Employees
    Miami FL
    MYVA360 is a small non-voice bpo/back office services company. The Miami, Florida-based company was launched in 2019. Their team offers non-voice bpo/back office services, accounting, finance & accounting outsourcing (FAO), other digital marketing, and more.
    Industries
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  • 29
    Bilingual LS Logo

    Bilingual LS

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    $1,000+
    2 - 9 Employees
    Miami FL
    Bilingual LS is a call center service launched in 2010. Their small team is in Miami, Florida and San Isidro, Peru. The agency provides voice services and translation.
    Industries
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  • 30
    Joon Joon Answers Logo

    Joon Joon Answers

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    $1,000+
    2 - 9 Employees
    Aventura FL
    Joon Joon Answers, a small call center service, is located in New York, New York and Aventura, Florida. Launched in 2000, the team offers voice services, digital strategy, and business consulting.
    Industries
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Tell us about your project
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Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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