Top 70 Business Processes Outsourcing (BPO) Companies in Miami

Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.  TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. The company’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

TDCX employs 17,000+ employees across 26 campuses globally, specifically Singapore, where it is headquartered, Malaysia, Thailand, Philippines, Mainland China, Hong Kong, South Korea, Japan, India, Romania, Spain, and Colombia.

CloudTask is a phone answering service established in 2014. Headquartered in North Miami Beach, Florida and Medellín, Colombia, their midsize team specializes in voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), transcription, and more.

Webhelp, a call center company, is located in Rīga, Latvia. The small firm was founded in 2000. Their team offers voice services and non-voice bpo/back office services.

Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

CareCloud is a large back office outsourcing company located in Franklin Township, New Jersey; Rawalpindi, Pakistan; Bagh, Pakistan and Miami, Florida. Established in 1999, the team offers back office outsourcing.

Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

Based in Barcelona, Spain, S2M-group is a sales outsourcing company. The midsize team specializes in sales outsourcing, marketing strategy, and other marketing and was established in 2009.

Better Support is a non-voice bpo/back office services company. The midsize Miami, Florida-based team specializes in non-voice bpo/back office services and voice services. The company was launched in 2021.

Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.

Large non-voice bpo/back office services company Medusind, is located in Miami, Florida. Launched in 2002, the team provides non-voice bpo/back office services, voice services, business consulting, other IT consulting and SI, and more.

IT managed services company Integral Computer Consultants was launched in 2001. Their small team is headquartered in Boston, Massachusetts and Doral, Florida and specializes in IT managed services, IT strategy consulting, cloud consulting & SI, cybersecurity, and more.

Business Rocket is a Edmonton, Canada-based branding agency. Launched in 2014, the small team focuses on branding, social media marketing, email marketing, web design, and more.

Based in Miami Lakes, Florida and Glendale Heights, Illinois, Inktel Contact Center Solutions is a midsize call center service. Launched in 1997, the team provides voice services, non-voice bpo/back office services, e-commerce development, graphic design, and more.

Meetingjump, LLC is a small sales outsourcing company founded in 2017. Their services include sales outsourcing, call center services, email marketing, and advertising. The agency is located in Miami, Florida.

AU Telecom LLC is a midsize phone answering service. Launched in 2011, the team offers call center services. The agency is based in Sheridan, Wyoming.

Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

Joon Joon Answers, a small call center service, is located in New York, New York and Aventura, Florida. Launched in 2000, the team offers voice services, digital strategy, and business consulting.

MYVA360 is a small non-voice bpo/back office services company. The Miami, Florida-based company was launched in 2019. Their team offers non-voice bpo/back office services, accounting, finance & accounting outsourcing (FAO), other digital marketing, and more.

Abridge IT Firm, a small sales outsourcing company, is in Dhaka, Bangladesh and West Miami, Florida. Launched in 2018, the team provides sales outsourcing, web design, social media marketing, email marketing, and more.

Founded in 2019, AgentStory is a marketing strategy company. They are in Miami, Florida and have a small team. Their services include marketing strategy and sales outsourcing.

Founded in 1997, Auxis is a nearshoring company that offers managed IT services, accounting, business consulting, and BPO. They have offices in Fort Lauderdale, Fla. and Costa Rica.   

Professional Reimbursement Managers - PRM Billing is a non-voice bpo/back office services company. The midsize Pembroke Pines, Florida-based firm was founded in 1995. Their team specializes in non-voice bpo/back office services and business consulting.

Headquartered in Hialeah, Florida, SMAART Company is a accounting company. They offer accounting, tax law, financial advising & planning, business consulting, and more and were founded in 2018.

Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

Anex Office is a call center. Their small team is headquartered in Miami, Florida. Their team provides voice services.

Archive America, a document digitization & management company, was launched in 1994. Located in Miami, Florida, their small team focuses on document digitization & management and ECM consulting and SI.

Focus Group is a digital strategy company founded in 2015. Their small team is headquartered in Miami, Florida. Their services include digital strategy, advertising, social media marketing, content marketing, and more.

A Live Answer is a phone answering service. Founded in 2008, the small firm is located in Miami, Florida. Their services include voice services.

Responsive Call Center is a phone answering service. The small Coral Gables, Florida-based company was launched in 2012. Their team offers voice services and non-voice bpo/back office services.