Top 60 Business Processes Outsourcing (BPO) Companies in Miami

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Top 60 Business Processes Outsourcing (BPO) Companies in Miami

May 2022

Looking for a top business process outsourcing company in Miami?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Miami BPO Services

  • 1
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

    Clients

    • Facebook
    • Twitter
    • Uber
    • Instagram

    Notable Project

    Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed.

    "Dalia is responsive and her communication skills are the best that I've ever seen."

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  • 2
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 10,000+ employees
    • Miami, FL

    TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.  TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. The company’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

    TDCX employs 15,000+ employees across 26 campuses globally, specifically Singapore, where it is headquartered, Malaysia, Thailand, Philippines, Mainland China, Hong Kong, South Korea, Japan, India, Romania, Spain, and Colombia.

    Industries

    Notable Project

    TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email.

    "I really enjoy their collaborative approach, and our working relationship really feels like a partnership."

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  • 3
    • Undisclosed
    • 10,000+ employees
    • Miami, FL

    Webhelp, a call center company, is located in Rīga, Latvia. The small firm was founded in 2000. Their team offers voice services and non-voice bpo/back office services.

    Industries

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  • 4
    • Scheduling

      0.0
    • Quality

      4.0
    • Cost

      0.0
    • NPS

      4.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

    Clients

    • Mayo Clinic
    • University of Miami
    • Jacksonville Orthopaedic Institute

    Notable Project

    A small company was having trouble keeping track of all the phone calls they were receiving. After searching, they decided Sunshine Communication Services were the best fit. They provided custom account design, scheduled phone reports, and more.

    "The benefits, however, are that all calls are answered." —Small Company

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  • 5

    Worked with Inktel Contact Center Solutions?

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    • $1,000+
    • 250 - 999 employees
    • Miami Lakes, FL

    Based in Miami Lakes, Florida and Glendale Heights, Illinois, Inktel Contact Center Solutions is a midsize call center service. Launched in 1997, the team provides voice services, non-voice bpo/back office services, e-commerce development, graphic design, and more.

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  • 6
    • $1,000+
    • 1,000 - 9,999 employees
    • Hollywood, FL

    Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.

    Clients

    • Amazon
    • Aavgo
    • TheDreamzTeam
    • Managed IT Solutions

    Industries

    Notable Project

    Remote CoWorker has been trained by a real estate firm to use their software. The team is in charge of entering information into the client's system and providing accounting support.

    "Remote CoWorker is a great company to work with."

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  • 7
    • Undisclosed
    • 1,000 - 9,999 employees
    • Miami, FL

    Large non-voice bpo/back office services company Medusind, is located in Miami, Florida. Launched in 2002, the team provides non-voice bpo/back office services, voice services, business consulting, other IT consulting and SI, and more.

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  • 8
    • $1,000+
    • 50 - 249 employees
    • Miami, FL

    Better Support is a non-voice bpo/back office services company. The midsize Miami, Florida-based team specializes in non-voice bpo/back office services and voice services. The company was launched in 2021.

    Industries

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  • 9
    • $1,000+
    • 10 - 49 employees
    • Miami, FL

    RingByName is an answering service launched in 2012. The small Miami, Florida-based team specializes in voice services.

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  • 10
    • $1,000+
    • 10 - 49 employees
    • North Miami Beach, FL

    CloudTask is a phone answering service established in 2014. Headquartered in North Miami Beach, Florida and Medellín, Colombia, their midsize team specializes in voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), transcription, and more.

    Industries

    Notable Project

    CloudTask 

    "Quote."

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  • 11
    • $1,000+
    • 10 - 49 employees
    • Doral, FL

    Founded in [node:field_pp_year_founded:value], Integral Computer Consultants & IT Support For Businesses is an IT managed services company. They are in Boston, Massachusetts and Doral, Florida and have a small team. Their services include IT managed services, cybersecurity, IT strategy consulting, BI & big data consulting & SI, and more.

    Industries

    Notable Project

    Integral Computer Consultants & IT Support For Businesses set up a marketing and sales company's emails, phone system, software training, and network for their home offices.

    "They really were able to customize the service to what we needed."

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  • 12
    • Scheduling

      4.3
    • Quality

      4.3
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries

    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

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  • 13
    • $1,000+
    • 10 - 49 employees
    • Miami, FL

    Anex Office is a call center. Their small team is headquartered in Miami, Florida. Their team provides voice services.

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  • 14
    • $1,000+
    • 10 - 49 employees
    • Miami, FL

    MYVA360 is a small non-voice bpo/back office services company. The Miami, Florida-based company was launched in 2019. Their team offers non-voice bpo/back office services, accounting, finance & accounting outsourcing (FAO), other digital marketing, and more.

    Industries

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  • 15
    • $1,000+
    • 2 - 9 employees
    • Aventura, FL

    Joon Joon Answers, a small call center service, is located in New York, New York and Aventura, Florida. Launched in 2000, the team offers voice services, digital strategy, and business consulting.

    Industries

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  • 16
    • $1,000+
    • 10 - 49 employees
    • Doral, FL

    G2 IT Solutions, Inc., a small call center, is located in Doral, Florida. Established in 2012, the team offers voice services, IT managed services, cybersecurity, IT strategy consulting, and more.

    Industries

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  • 17
    • Undisclosed
    • 50 - 249 employees
    • Margate, FL

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

    Industries

    Notable Project

    Answering Service Care helps a roofing company take calls from their clients whenever they can’t. They ask appropriate questions and collect the customers’ information for the client to make a proper follow-up.

    “Their service is not generic; they request and capture the information we need.”

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  • 18
    • $1,000+
    • 2 - 9 employees
    • Coral Gables, FL

    Responsive Call Center is a phone answering service. The small Coral Gables, Florida-based company was launched in 2012. Their team offers voice services and non-voice bpo/back office services.

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  • 19
    • Scheduling

      4.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 250 - 999 employees
    • Plantation, FL

    Founded in 1997, Auxis is a nearshoring company that offers managed IT services, accounting, business consulting, and BPO. They have offices in Fort Lauderdale, Fla. and Costa Rica.   

    Clients

    • Pepsico
    • Revlon
    • Target
    • Pandora

    Industries

    Notable Project

    Auxis provides ongoing managed IT services support to an aviation solutions provider. They manage a 24/7 service desk for internal and external users. 

    "They stand behind their work."

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  • 20

    Worked with Professional Reimbursement Managers - PRM Billing?

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    • $1,000+
    • 50 - 249 employees
    • Pembroke Pines, FL

    Professional Reimbursement Managers - PRM Billing is a non-voice bpo/back office services company. The midsize Pembroke Pines, Florida-based firm was founded in 1995. Their team specializes in non-voice bpo/back office services and business consulting.

    Industries

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  • 21
    • Undisclosed
    • 2 - 9 employees
    • Miami, FL
    ADOC Solutions Inc is a Miami, Florida-based cloud consulting & SI company. Launched in [node:field_pp_year_founded:value], the small team provides cloud consulting & SI, ECM consulting and SI, and document digitization & management.
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  • 22
    • $1,000+
    • 10 - 49 employees
    • Miami, FL

    Endicott Communications is a phone answering service. They are headquartered in Kendall Park, ; Miami, Florida and Baltimore, Maryland and have a small team that specializes in voice services and non-voice bpo/back office services. The agency was established in 2007.

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  • 23
    • $1,000+
    • 2 - 9 employees
    • Miami, FL

    A Live Answer is a phone answering service. Founded in 2008, the small firm is located in Miami, Florida. Their services include voice services.

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  • 24

    Worked with Contax360 BPO Solutions, Inc.?

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    • Undisclosed
    • 250 - 999 employees
    • Plantation, FL

    Contax360 BPO Solutions, Inc. Is an accounting company. Their midsize team is headquartered in Plantation, Florida. Their services include accounting, voice services, other IT consulting and SI, IT managed services, and more.

    Industries

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  • 25
    • Undisclosed
    • 250 - 999 employees
    • Boca Raton, FL

    INFUSEmedia, an answering service and content marketing company, was founded in 2012. Their midsize team is headquartered in Newton, Massachusetts and provides voice services and content marketing.

    Industries

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  • 26
    • $5,000+
    • 50 - 249 employees
    • Pompano Beach, FL

    Sage Outsource Solutions is a phone answering service. They are located in Pompano Beach, Florida and have a small team. Their services include voice services and non-voice bpo/back office services. The firm was founded in 2007.

    Industries

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  • 27
    • $1,000+
    • 2 - 9 employees
    • Miami, FL

    Bilingual LS is a call center service launched in 2010. Their small team is in Miami, Florida and San Isidro, Peru. The agency provides voice services and translation.

    Industries

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  • 28
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL

    Launched in [node:field_pp_year_founded:value], SumaLatam is a translation company. The agency provides translation, voice services, and transcription and has a small team.

    Industries

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  • 29
    • $1,000+
    • 10 - 49 employees
    • Weston, FL

    Golden Gate BPO Solutions is a telephone answering service in Weston, Florida. The small team focuses on voice services, HR services, non-voice bpo/back office services, and transcription. The company was founded in 2006.

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  • 30
    • $5,000+
    • 50 - 249 employees
    • Weston, FL

    Optime Consulting is a marketing strategy company. They are based in Weston, Florida; Miami, ; Bogotá, Colombia and Mexico City, Mexico and have a midsize team. The firm provides marketing strategy, custom software development, direct marketing, voice services, and more.

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Need help selecting a company?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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