Top 40 Call Center Services in Miami

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Top 40 Call Center Services in Miami

February 2023

Looking for a top voice service and call center company in Miami?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Miami. 

List of the Best Miami Voice Services Providers

  • 1
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.4
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

    Clients

    • Facebook
    • Twitter
    • Uber
    • Instagram

    Notable Project

    Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts.

    "The quality of the work that their talent delivers is superior."

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  • 2
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 10,000+ employees
    • Miami, FL

    TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.  TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. The company’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

    TDCX employs 17,000+ employees across 26 campuses globally, specifically Singapore, where it is headquartered, Malaysia, Thailand, Philippines, Mainland China, Hong Kong, South Korea, Japan, India, Romania, Spain, and Colombia.

    Industries

    Notable Project

    TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads. 

    “TDCX delivers what they promise and exceeds results, even with difficult constraints.”

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  • 3
    • Scheduling

      0.0
    • Quality

      3.5
    • Cost

      0.0
    • NPS

      4.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

    Clients

    • Mayo Clinic
    • University of Miami
    • Jacksonville Orthopaedic Institute

    Notable Project

    A small company was having trouble keeping track of all the phone calls they were receiving. After searching, they decided Sunshine Communication Services were the best fit. They provided custom account design, scheduled phone reports, and more.

    "The benefits, however, are that all calls are answered." —Small Company

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  • 4
    • $1,000+
    • 10 - 49 employees
    • Doral, FL

    IT managed services company Integral Computer Consultants was launched in 2001. Their small team is headquartered in Boston, Massachusetts and Doral, Florida and specializes in IT managed services, IT strategy consulting, cloud consulting & SI, cybersecurity, and more.

    Industries

    Notable Project

    Integral Computer Consultants & IT Support For Businesses set up a marketing and sales company's emails, phone system, software training, and network for their home offices.

    "They really were able to customize the service to what we needed."

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  • 5
    • Undisclosed
    • 10,000+ employees
    • Miami, FL

    Webhelp, a call center company, is located in Rīga, Latvia. The small firm was founded in 2000. Their team offers voice services and non-voice bpo/back office services.

    Industries

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  • 6
    • $1,000+
    • 1,000 - 9,999 employees
    • Hollywood, FL

    Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.

    Clients

    • Amazon
    • Aavgo
    • TheDreamzTeam
    • Managed IT Solutions

    Industries

    Notable Project

    Remote CoWorker provides customer support services to a mental health organization. They manage the client's incoming calls and direct a Zoom traffic hub.

    "Having them handle our Zoom traffic has allowed us to grow our client base."

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  • 7
    • $1,000+
    • 2 - 9 employees
    • Aventura, FL
    Joon Joon Answers, a small call center service, is located in New York, New York and Aventura, Florida. Launched in 2000, the team offers voice services, digital strategy, and business consulting.

    Industries

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  • 8
    • $1,000+
    • 10 - 49 employees
    • North Miami Beach, FL

    CloudTask is a phone answering service established in 2014. Headquartered in North Miami Beach, Florida and Medellín, Colombia, their midsize team specializes in voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), transcription, and more.

    Industries

    Notable Project

    CloudTask 

    "Quote."

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  • 9
    • $1,000+
    • 50 - 249 employees
    • Miami, FL
    AU Telecom LLC is a midsize phone answering service. Launched in 2011, the team offers call center services. The agency is based in Sheridan, Wyoming.

    Industries

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  • 10
    • $1,000+
    • 10 - 49 employees
    • Miami, FL

    Anex Office is a call center. Their small team is headquartered in Miami, Florida. Their team provides voice services.

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  • 11
    • $1,000+
    • 10 - 49 employees
    • West Miami, FL
    Abridge IT Firm, a small sales outsourcing company, is in Dhaka, Bangladesh and West Miami, Florida. Launched in 2018, the team provides sales outsourcing, web design, social media marketing, email marketing, and more.
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  • 12
    • $1,000+
    • 10 - 49 employees
    • Miami, FL
    Meetingjump, LLC is a small sales outsourcing company founded in 2017. Their services include sales outsourcing, call center services, email marketing, and advertising. The agency is located in Miami, Florida.
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  • 13

    Worked with Inktel Contact Center Solutions?

    Leave a review
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    • $1,000+
    • 250 - 999 employees
    • Miami Lakes, FL
    Based in Miami Lakes, Florida and Glendale Heights, Illinois, Inktel Contact Center Solutions is a midsize call center service. Launched in 1997, the team provides voice services, non-voice bpo/back office services, e-commerce development, graphic design, and more.
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  • 14
    • Undisclosed
    • 10 - 49 employees
    • Miami, FL
    Founded in 2019, AgentStory is a marketing strategy company. They are in Miami, Florida and have a small team. Their services include marketing strategy and sales outsourcing.
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  • 15
    • $1,000+
    • 50 - 249 employees
    • Miami, FL
    Better Support is a non-voice bpo/back office services company. The midsize Miami, Florida-based team specializes in non-voice bpo/back office services and voice services. The company was launched in 2021.

    Industries

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  • 16
    • Scheduling

      4.3
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries

    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

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  • 17
    • Undisclosed
    • 50 - 249 employees
    • Margate, FL

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

    Industries

    Notable Project

    Answering Service Care provides tele-receptionist services for a graphics printing company. Their work includes answering calls, following a script, and qualifying prospects.

    “Their service has paid for itself many times over.”

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  • 18
    • $1,000+
    • 2 - 9 employees
    • Miami, FL
    A Live Answer is a phone answering service. Founded in 2008, the small firm is located in Miami, Florida. Their services include voice services.
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  • 19
    • $1,000+
    • 2 - 9 employees
    • Coral Gables, FL

    Responsive Call Center is a phone answering service. The small Coral Gables, Florida-based company was launched in 2012. Their team offers voice services and non-voice bpo/back office services.

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  • 20

    Worked with Contax360 BPO Solutions, Inc.?

    Leave a review
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    • Undisclosed
    • 250 - 999 employees
    • Plantation, FL

    Contax360 BPO Solutions, Inc. Is an accounting company. Their midsize team is headquartered in Plantation, Florida. Their services include accounting, voice services, other IT consulting and SI, IT managed services, and more.

    Industries

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  • 21
    • Undisclosed
    • 250 - 999 employees
    • Boca Raton, FL
    INFUSEmedia, an answering service and content marketing company, was founded in 2012. Their midsize team is headquartered in Newton, Massachusetts and provides voice services and content marketing.

    Industries

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  • 22
    • $1,000+
    • 10 - 49 employees
    • Miami, FL

    Endicott Communications is a phone answering service. They are headquartered in Kendall Park, ; Miami, Florida and Baltimore, Maryland and have a small team that specializes in voice services and non-voice bpo/back office services. The agency was established in 2007.

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  • 23
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL
    SumaLatam is a translation company. Founded in 2012, the team focuses on translation, call center services, and transcription. Their small agency is Coral Gables, Florida-based.

    Industries

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  • 24
    • $1,000+
    • 2 - 9 employees
    • Miami, FL
    Bilingual LS is a call center service launched in 2010. Their small team is in Miami, Florida and San Isidro, Peru. The agency provides voice services and translation.

    Industries

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  • 25
    • $5,000+
    • 50 - 249 employees
    • Weston, FL

    Optime Consulting is a marketing strategy company. They are based in Weston, Florida; Miami, ; Bogotá, Colombia and Mexico City, Mexico and have a midsize team. The firm provides marketing strategy, custom software development, direct marketing, voice services, and more.

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  • 26
    • $5,000+
    • 10 - 49 employees
    • Miramar, FL
    Business consulting company GLOWINT is in Miramar, Florida. They focus on business consulting, marketing strategy, sales outsourcing, digital strategy, and more and were founded in 2017.

    Industries

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  • 27
    • $1,000+
    • 2 - 9 employees
    • Homestead, FL

    Virtual Enterprise Group is a non-voice bpo/back office services and call center. The small team is in Homestead, Florida. Their services include non-voice bpo/back office services and voice services.

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  • 28
    • Undisclosed
    • 250 - 999 employees
    • Coconut Creek, FL
    GLOBAL SMART BUSINESS is a telephone answering service launched in 2008. Their midsize team is based in Coconut Creek, Florida and San Isidro, Peru. The company focuses on call center services and customer service outsourcing.
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  • 29
    • $1,000+
    • 10 - 49 employees
    • Weston, FL

    Golden Gate BPO Solutions is a telephone answering service in Weston, Florida. The small team focuses on voice services, HR services, non-voice bpo/back office services, and transcription. The company was founded in 2006.

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  • 30
    • $5,000+
    • 50 - 249 employees
    • Pompano Beach, FL
    Sage Outsource Solutions is a phone answering service. They are located in Pompano Beach, Florida and have a small team. Their services include voice services and non-voice bpo/back office services. The firm was founded in 2007.

    Industries

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