
Top 50 Call Center Services in Miami
September 2023Looking for a top voice service and call center company in Miami?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Miami. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best Miami Voice Services Providers
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1
- $1,000+
- 250 - 999 employees
- Miami Beach, FL
Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.
Clients
- Uber
Notable Project
Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.
"Together, we built a sustainable and efficient lead management process."
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2
- $1,000+
- 10 - 49 employees
- North Miami Beach, FL
CloudTask is a phone answering service established in 2014. Headquartered in North Miami Beach, Florida and Medellín, Colombia, their midsize team specializes in voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), transcription, and more.
Industries
Notable Project
CloudTask has been hired by a signage company to provide sales outsourcing services. They have hired sales agencies to scale the client's business and generate sales.
"CloudTask's responsiveness to our needs was remarkable."
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3
- $10,000+
- 50 - 249 employees
- Miami, FL
Based in Barcelona, Spain, S2M-group is a sales outsourcing company. The midsize team specializes in sales outsourcing, marketing strategy, and other marketing and was established in 2009.Clients
- Tata Communications
- Blue Yonder
- Snowflake
- Quadient
Industries
Notable Project
S2M-group was hired by a communications company for branding and marketing. They focused on increasing their client's base by delivering qualified meetings and on-demand ABM account research.
''We liked their ability to generate good results and give us valuable account and market insights.''
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4
- Undisclosed
- 2 - 9 employees
- Coral Gables, FL
Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services.
Clients
- Mayo Clinic
- University of Miami
- Jacksonville Orthopaedic Institute
Industries
Notable Project
A small company was having trouble keeping track of all the phone calls they were receiving. After searching, they decided Sunshine Communication Services were the best fit. They provided custom account design, scheduled phone reports, and more.
"The benefits, however, are that all calls are answered." —Small Company
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5
- $5,000+
- 10 - 49 employees
- Miami, FL
Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.
Industries
Notable Project
A telecommunications firm engaged with ALPHA BPO LLC for their outsourced customer and tech support services. The team handles the company's daily operations to troubleshoot user issues requests.
"I share my ideas with the team and they come up with great solutions to implement into a project."
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6
- $1,000+
- 10 - 49 employees
- Doral, FL
IT managed services company Integral Computer Consultants was launched in 2001. Their small team is headquartered in Boston, Massachusetts and Doral, Florida and specializes in IT managed services, IT strategy consulting, cloud consulting & SI, cybersecurity, and more.
Industries
Notable Project
In an attempt to optimize their spending, a volleyball company hired Integral Computer Consultants & IT Support For Businesses to outsource their software and internet setups.
"Our headaches have been removed because our new coaches now have multiple technicians on-call at any time."
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7
- Undisclosed
- 10,000+ employees
- Miami, FL
Webhelp, a call center company, is located in Rīga, Latvia. The small firm was founded in 2000. Their team offers voice services and non-voice bpo/back office services.
Industries
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8
- $1,000+
- 1,000 - 9,999 employees
- Hollywood, FL
Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.
Clients
- Amazon
- Aavgo
- TheDreamzTeam
- Managed IT Solutions
Industries
Notable Project
Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.
"I was immediately impressed by their remarkable time management skills."
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9
- $1,000+
- 2 - 9 employees
- Aventura, FL
Joon Joon Answers, a small call center service, is located in New York, New York and Aventura, Florida. Launched in 2000, the team offers voice services, digital strategy, and business consulting.Industries
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10
- $1,000+
- 50 - 249 employees
- Miami, FL
AU Telecom LLC is a midsize phone answering service. Launched in 2011, the team offers call center services. The agency is based in Sheridan, Wyoming.Industries
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11
- $1,000+
- 10 - 49 employees
- Miami, FL
Meetingjump, LLC is a small sales outsourcing company founded in 2017. Their services include sales outsourcing, call center services, email marketing, and advertising. The agency is located in Miami, Florida. -
12
- $1,000+
- 250 - 999 employees
- Miami, FL
Founded in 2009, STAFFVIRTUAL is a midsize non-voice bpo/back office services company based in Los Angeles, California. Their services include non-voice bpo/back office services, voice services, HR services, and accounting. -
13
- $1,000+
- 10 - 49 employees
- West Miami, FL
Abridge IT Firm, a small sales outsourcing company, is in Dhaka, Bangladesh and West Miami, Florida. Launched in 2018, the team provides sales outsourcing, web design, social media marketing, email marketing, and more. -
14
- Undisclosed
- 10 - 49 employees
- Miami, FL
Founded in 2019, AgentStory is a marketing strategy company. They are in Miami, Florida and have a small team. Their services include marketing strategy and sales outsourcing. -
15
- $250,000+
- 250 - 999 employees
- Miramar, FL
Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.
Industries
Notable Project
Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.
"They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company
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16
- $1,000+
- 50 - 249 employees
- Miami, FL
Better Support is a non-voice bpo/back office services company. The midsize Miami, Florida-based team specializes in non-voice bpo/back office services and voice services. The company was launched in 2021.Industries
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17
- Undisclosed
- 50 - 249 employees
- Margate, FL
Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.
Clients
- Keiser University
- Debt.com
- McDonald's
- Becton Dickinson (BD)
Industries
Notable Project
Answering Service Care provides ongoing call center services for a real estate development company. The team has set up an auto attendant and takes calls from existing tenants and for office leasing.
"We're impressed by their great technical skills and reliability."
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18
- $5,000+
- 10 - 49 employees
- Miami, FL
Focus Group is a digital strategy company founded in 2015. Their small team is headquartered in Miami, Florida. Their services include digital strategy, advertising, social media marketing, content marketing, and more.Industries
Notable Project
Focus Group Digital Marketing Agency has provided web design and digital marketing services for a dental company. The team is responsible for social media marketing and Google Ads campaigns.
"We've been impressed by their quality, uniqueness, and timeliness with deadlines."
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19
- $1,000+
- 10 - 49 employees
- Miami, FL
Anex Office is a call center. Their small team is headquartered in Miami, Florida. Their team provides voice services.
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20
- Undisclosed
- 1,000 - 9,999 employees
- Fort Lauderdale, FL
Non-voice bpo/back office services company OutPLEX was launched in 2001. Their small team is in Santo Domingo, Dominican Republic. OutPLEX specializes in non-voice bpo/back office services.
Industries
Notable Project
OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries.
"Project management was excellent and the team was extremely responsive."
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21
- $1,000+
- 2 - 9 employees
- Miami, FL
A Live Answer is a phone answering service. Founded in 2008, the small firm is located in Miami, Florida. Their services include voice services. -
22
- Undisclosed
- 50 - 249 employees
- Miami, FL
SA Wood Specialties is a warehousing & distribution and sales outsourcing company launched in 2005. They are based in Miami, Florida and have a midsize team. The company provides warehousing & distribution and sales outsourcing. -
23
- $5,000+
- 1,000 - 9,999 employees
- Boca Raton, FL
INFUSEmedia, an answering service and content marketing company, was founded in 2012. Their midsize team is headquartered in Newton, Massachusetts and provides voice services and content marketing.Industries
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24
- $1,000+
- 2 - 9 employees
- Coral Gables, FL
Responsive Call Center is a phone answering service. The small Coral Gables, Florida-based company was launched in 2012. Their team offers voice services and non-voice bpo/back office services.
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25
- Undisclosed
- 2 - 9 employees
- Coral Gables, FL
SumaLatam is a translation company. Founded in 2012, the team focuses on translation, call center services, and transcription. Their small agency is Coral Gables, Florida-based.Industries
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26
- $1,000+
- 250 - 999 employees
- Miami Lakes, FL
Based in Miami Lakes, Florida and Glendale Heights, Illinois, Inktel Contact Center Solutions is a midsize call center service. Launched in 1997, the team provides voice services, non-voice bpo/back office services, e-commerce development, graphic design, and more. -
27
- $1,000+
- 2 - 9 employees
- Miami, FL
Bilingual LS is a call center service launched in 2010. Their small team is in Miami, Florida and San Isidro, Peru. The agency provides voice services and translation.Industries
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28
- Undisclosed
- 250 - 999 employees
- Plantation, FL
Contax360 BPO Solutions, Inc. Is an accounting company. Their midsize team is headquartered in Plantation, Florida. Their services include accounting, voice services, other IT consulting and SI, IT managed services, and more.
Industries
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29
- Undisclosed
- 10 - 49 employees
- Delray Beach, FL
Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.
Industries
Notable Project
Global Call Forwarding has set up an auto-attendant phone system and voicemail forwarding service for a healthcare practice. Their tech and sales teams work directly with the client on this engagement.
"They're always available over the phone and chat."
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30
- $1,000+
- 10 - 49 employees
- Hollywood, FL
Established in 2009, Triumph Solutions is a accounting company. Headquartered in Hollywood, Florida; Fort Lauderdale, Florida; Bradenton, Florida and Orlando, Florida, their small team provides accounting, business consulting, sales outsourcing, digital strategy, and more.
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