
Top 30 Phone Answering Services in Philadelphia
March 2023Looking for a top answering service in Philadelphia?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in Philadelphia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Philadelphia Answering Services
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1
- $1,000+
- 50 - 249 employees
- Philadelphia, PA
Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.
Industries
Notable Project
Outsourcing Business Solutions provided bookkeeping services for an accounting firm using QuickBooks. The scope included categorization and reconciliation.
"We could count on them."
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2
- $10,000+
- 50 - 249 employees
- Philadelphia, PA
VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.
Clients
- Healthcare Administrative Partners
- Care Logistics
- Edwards Life Sciences
- School Wise Press
Industries
Notable Project
VSA Prospecting helped a perinatal education provider prospect new customers. Their scope included cold calling, email marketing, appointment setting, and following up with potential leads.
“VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking.”
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3
- $1,000+
- 250 - 999 employees
- Philadelphia, PA
PRWTech is an answering service in Philadelphia, Pennsylvania and Washington, District of Columbia. The company offers voice services and has a midsize team.The company was established in 2014.
Industries
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4
- Undisclosed
- 10 - 49 employees
- King of Prussia, PA
Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.
Clients
- Bausch+Lomb
- Fujitec
- Colwell Banker
Industries
Notable Project
Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed FAQs.
"They're very responsive and we have script updates live within a day, making changes painless."
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5
- $5,000+
- 50 - 249 employees
- Philadelphia, PA
Tessera ITeS Private Limited is a Pune, India-based call center service. They focus on voice services, non-voice bpo/back office services, digital strategy, and web design and were launched in 2019.Industries
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6
- Undisclosed
- 10 - 49 employees
- Abington, PA
ManaWorks LLC is an answering service headquartered in Abington, Pennsylvania. The small team focuses on call center services and back office outsourcing and was founded in 2017. -
7
- $1,000+
- 250 - 999 employees
- Claymont, DE
Headquartered in Walnut, California, Helplama is a customer service outsourcing company. The company provides customer service outsourcing, direct marketing, call center services, and back office outsourcing and is midsize.The company was founded in 2016.Industries
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8
- Undisclosed
- 50 - 249 employees
- Blue Bell, PA
Company Voice, LLC is a call center service in Blue Bell, Pennsylvania. The midsize team offers voice services and was launched in 2012. -
9
- $1,000+
- 2 - 9 employees
- King of Prussia, PA
Allendale Answering Service, a small call center, is based in King of Prussia, Pennsylvania. Their services include voice services.
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10
- $1,000+
- 10 - 49 employees
- Aston, PA
Established in 1954, Main Line Telecommunications is a call center service. They are headquartered in Aston, Pennsylvania and have a small team. The company offers voice services and non-voice bpo/back office services.
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11
- $1,000+
- 50 - 249 employees
- Wilmington, DE
NetSet RCM Services is a non-voice bpo/back office services company located in New York, New York and Wilmington, Delaware. The midsize team specializes in non-voice bpo/back office services, voice services, and Artificial Intelligence and was established in 2011.Industries
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12
- Undisclosed
- 250 - 999 employees
- Easton, PA
Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.
Clients
- Wes Bailey Attorney at Law, LLC
- Busy Wills, Inc.
- Hampton Law Firm
- Larry M. Pollack, Esq.
Industries
Notable Project
LawyerLine™ has been hired by a law firm for their call center services. The team currently answers calls from existing and potential clients on a 24/7 basis.
"Overall, we have been extremely happy with their service."
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13
- $1,000+
- 2 - 9 employees
- Souderton, PA
Towne Answering Service Inc, an answering service, was established in 1968. The company focuses on voice services and has a small team.
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14
- Undisclosed
- 2 - 9 employees
- Royersford, PA
Professional Services is a call center service established in 1967. They are based in Royersford, Pennsylvania and have a small team. The firm focuses on call center services. -
15
- Undisclosed
- 250 - 999 employees
- Dover, DE
Pharmbills, a finance & accounting outsourcing (FAO) company, was established in 2015. The agency specializes in finance & accounting outsourcing (FAO) and non-voice bpo/back office services and has a midsize team. The agency is based in Kyiv, Ukraine.
Industries
Notable Project
Pharmbills provides accounting services to a financial consulting firm. Their services include behavioral health billing, payment posting, and claims follow-up with insurance.
"Pharmbills is such a well-run company."
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16
- Undisclosed
- 10 - 49 employees
- Lansdale, PA
In Lansdale, Pennsylvania and Harrisburg, Pennsylvania, Adept Consulting Services, Inc. Is a CRM consulting and SI company. The small team specializes in CRM consulting and SI, ERP consulting and SI, IT managed services, HR services, and more. The firm was founded in 1995. -
17
- $1,000+
- 10 - 49 employees
- Bridgewater Township, NJ
Cloud consulting & SI company NetFire was founded in 2011. Their small team is located in Bridgewater Township, New Jersey. Their services include cloud consulting & SI, cybersecurity, IT managed services, and call center services.Industries
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18
- Undisclosed
- 2 - 9 employees
- Cranbury, NJ
Small telephone answering service Pinnacle Data Services Pvt. Ltd., is in Cranbury, New Jersey and Shivamogga, India. The team provides call center services, back office outsourcing, and mobile app development.Notable Project
Pinnacle Data Services Pvt. Ltd. has helped a provincial goverment find and hire qualified customer service staff.
"It makes things easier for us to have other people help us meet our goals."
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19
- $10,000+
- 50 - 249 employees
- Dover, DE
Call center Creatics Solutions is based in Dover, Delaware. Established in 2019, the midsize team provides call center services. -
20
- $1,000+
- 10 - 49 employees
- South Brunswick Township, NJ
Endicott Communications is a phone answering service. They are headquartered in Kendall Park, ; Miami, Florida and Baltimore, Maryland and have a small team that specializes in voice services and non-voice bpo/back office services. The agency was established in 2007.
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21
- $1,000+
- 50 - 249 employees
- Old Bridge, NJ
Non-voice bpo/back office services company Front Desk Helpers was launched in 2015. Their midsize team is located in Old Bridge, New Jersey. Front Desk Helpers provides non-voice bpo/back office services, voice services, HR services, e-commerce development, and more.Industries
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22
- $1,000+
- 10 - 49 employees
- Dover, DE
Assisttree is a small Dover, Delaware-based non-voice bpo/back office services company. They specialize in non-voice bpo/back office services, voice services, IT managed services, social media marketing, and more and were founded in 2018. -
23
- Undisclosed
- 50 - 249 employees
- Old Bridge, NJ
Front Desk Helpers Co, a software development company, was founded in 2015. Their midsize team is in Old Bridge, New Jersey and , Ukraine and offers custom software development, IoT development, non-voice bpo/back office services, voice services, and more. -
24
- $1,000+
- 50 - 249 employees
- New Providence, NJ
Founded in 1995, Stafford Communications Group is a telephone answering service. Their midsize team is in New Providence, New Jersey and Rothesay, Canada. Their services include voice services and non-voice bpo/back office services.Industries
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25
- Undisclosed
- 2 - 9 employees
- Edison, NJ
Unitel Performance Marketing Group is a small Edison, New Jersey-based telephone answering service. Established in 1999, the team offers voice services. -
26
- Undisclosed
- 250 - 999 employees
- Woodbridge Township, NJ
AICOM Solutions is a global outsourcing company founded in 1999. Located in Metuchen, N.J., they have a team of approximately 80 employees. Their services include HR consulting and outsourcing, non-voice BPO/Back office services, and voice services.
Clients
- Bank of America
- IBM
- Microsoft <strong>;</strong>
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27
- Undisclosed
- 2 - 9 employees
- Lancaster, PA
Communications Center of Pennsylvania is a small Lancaster, Pennsylvania-based call center. Their services include call center services. -
28
- Undisclosed
- 50 - 249 employees
- Randolph, NJ
Established in 1992, Enablx is a midsize call center company. Their services include voice services. The agency is headquartered in Randolph, New Jersey. -
29
- $1,000+
- 10,000+ employees
- Florham Park, NJ
Conduent is a large New York, New York-based HR company. The team focuses on HR services, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).
Industries
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30
- Undisclosed
- 50 - 249 employees
- Willow Grove, PA
Answer America is a voice services outsourcing firm headquartered in Willow Grove, Penn. with over 50 other locations in the United States. Established in 1998, they have over 400 employees and serves the business services, financial services, healthcare, media, and utilities industries. They mostly offer voice-based customer support, but they provide some back-office outsourcing options as well.
Industries
Notable Project
Answer America provides outbound lead generation over the phone for a hospitality firm. The client wanted to reach a specific potential client base with voice calls and found their pricing attractive. Their agents perform over 50 outbound calls a day with a consistent performance in terms of conversion.
"We are very pleased with the services we receive. It has increased our sales and generated an increase of 37% in business revenue. They also help keep our customer demands and needs relevant to us at all times." — HR Executive, Hospitality Firm