Looking for a top answering service in Philadelphia?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.

To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in Philadelphia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Philadelphia Answering Services

  • 1
    Undisclosed
    50 - 249 Employees
    Hamilton Township NJ

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

    Industries
    Notable Project

    Answering Service Care offers ongoing call center services for an IT technology and consulting company. This involves responding to both general inquiries and third-party clients. The team continues to excel at building a positive rapport with the client and external stakeholders.

    "They have maintained a very effective workflow." – CEO, IT Tech & Consulting Company

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  • 2
    Undisclosed
    10 - 49 Employees
    King of Prussia PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

    Clients
    Bausch+Lomb
    Fujitec
    Colwell Banker
    Notable Project

    Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

    "Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

  • 3
    Undisclosed
    50 - 249 Employees
    Willow Grove PA

    Answer America is a voice services outsourcing firm headquartered in Willow Grove, Penn. with over 50 other locations in the United States. Established in 1998, they have over 400 employees and serves the business services, financial services, healthcare, media, and utilities industries. They mostly offer voice-based customer support, but they provide some back-office outsourcing options as well.

    Industries
    Notable Project

    Answer America provides outbound lead generation over the phone for a hospitality firm. The client wanted to reach a specific potential client base with voice calls and found their pricing attractive. Their agents perform over 50 outbound calls a day with a consistent performance in terms of conversion.

    "We are very pleased with the services we receive. It has increased our sales and generated an increase of 37% in business revenue. They also help keep our customer demands and needs relevant to us at all times." — HR Executive, Hospitality Firm

  • 4
    $1,000+
    250 - 999 Employees
    Philadelphia PA
    PRWTech is an answering service in Philadelphia, Pennsylvania and Washington, District of Columbia. The company offers voice services and has a midsize team.The company was established in 2014.
    Industries
  • 5
    Undisclosed
    50 - 249 Employees
    King of Prussia PA
    Patient Calls, a call center, was founded in 1998. The midsize team specializes in voice services. The agency is located in King of Prussia, Pennsylvania.
  • 7
    Main Line Telecommunications Logo

    Main Line Telecommunications

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    $1,000+
    10 - 49 Employees
    Aston PA
    Established in 1954, Main Line Telecommunications is a call center service. They are headquartered in Aston, Pennsylvania and have a small team. The company offers voice services and non-voice bpo/back office services.
  • 11
    Tessera ITeS Private Limited Logo

    Tessera ITeS Private Limited

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    $5,000+
    50 - 249 Employees
    Philadelphia PA
    Tessera ITeS Private Limited is a Pune, India-based call center service. They focus on voice services, non-voice bpo/back office services, digital strategy, and web design and were launched in 2019.
    Industries
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT