Top 30 Phone Answering Services in Philadelphia

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Top 30 Phone Answering Services in Philadelphia

May 2022

Looking for a top answering service in Philadelphia?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best Philadelphia Answering Services

  • 1
    • $1,000+
    • 250 - 999 employees
    • Philadelphia, PA

    PRWTech is an answering service in Philadelphia, Pennsylvania and Washington, District of Columbia. The company offers voice services and has a midsize team.The company was established in 2014.

    Industries

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  • 2
    • Undisclosed
    • 10 - 49 employees
    • King of Prussia, PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

    Clients

    • Bausch+Lomb
    • Fujitec
    • Colwell Banker

    Industries

    Notable Project

    Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

    "Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

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  • 3
    • Undisclosed
    • 10 - 49 employees
    • Abington, PA

    Based in Abington, Pennsylvania, ManaWorks LLC is a small phone answering service. They focus on call center services and back office outsourcing and were launched in [node:field_pp_year_founded:value].

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  • 4
    • $5,000+
    • 50 - 249 employees
    • Philadelphia, PA

    Tessera ITeS Private Limited is a Pune, India-based call center service. They focus on voice services, non-voice bpo/back office services, digital strategy, and web design and were launched in 2019.

    Industries

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  • 5
    • Undisclosed
    • 50 - 249 employees
    • Blue Bell, PA

    Company Voice, LLC is a call center service in Blue Bell, Pennsylvania. The midsize team offers voice services and was launched in 2012.

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  • 6
    • Undisclosed
    • 50 - 249 employees
    • Hamilton Township, NJ

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

    Industries

    Notable Project

    Answering Service Care helps a roofing company take calls from their clients whenever they can’t. They ask appropriate questions and collect the customers’ information for the client to make a proper follow-up.

    “Their service is not generic; they request and capture the information we need.”

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  • 7
    • $1,000+
    • 2 - 9 employees
    • King of Prussia, PA

    Allendale Answering Service, a small call center, is based in King of Prussia, Pennsylvania. Their services include voice services.

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  • 8
    • $1,000+
    • 10 - 49 employees
    • Aston, PA

    Established in 1954, Main Line Telecommunications is a call center service. They are headquartered in Aston, Pennsylvania and have a small team. The company offers voice services and non-voice bpo/back office services.

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  • 9
    • Undisclosed
    • 2 - 9 employees
    • Royersford, PA

    Call center company Professional Services was launched in [node:field_pp_year_founded:value]. The small team specializes in call center services. The agency is headquartered in Royersford, Pennsylvania.

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  • 10
    • $1,000+
    • 2 - 9 employees
    • Souderton, PA

    Towne Answering Service Inc, an answering service, was established in 1968. The company focuses on voice services and has a small team.

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  • 11
    • $1,000+
    • 50 - 249 employees
    • Wilmington, DE

    NetSet RCM Services is a non-voice bpo/back office services company located in New York, New York and Wilmington, Delaware. The midsize team specializes in non-voice bpo/back office services, voice services, and Artificial Intelligence and was established in 2011.

    Industries

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  • 12

    Worked with Adept Consulting Services, Inc.?

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    • Undisclosed
    • 10 - 49 employees
    • Lansdale, PA

    Adept Consulting Services, Inc. Is a CRM consulting and SI company. Founded in [node:field_pp_year_founded:value], the team offers CRM consulting and SI, ERP consulting and SI, IT managed services, HR services, and more. Their small company is based in Lansdale, Pennsylvania and Harrisburg, Pennsylvania.

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  • 13
    • Undisclosed
    • 250 - 999 employees
    • Easton, PA

    Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.

    Clients

    • Wes Bailey Attorney at Law, LLC
    • Busy Wills, Inc.
    • Hampton Law Firm
    • Larry M. Pollack, Esq.

    Industries

    Notable Project

    LawyerLine™ provides call center services for an insurance law firm. They provide 24-hour coverage for their services. 

    "I have been happy with them. They have taken direction well and implemented my goals."

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  • 14
    • $1,000+
    • 10 - 49 employees
    • South Brunswick Township, NJ

    Endicott Communications is a phone answering service. They are headquartered in Kendall Park, ; Miami, Florida and Baltimore, Maryland and have a small team that specializes in voice services and non-voice bpo/back office services. The agency was established in 2007.

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  • 15
    • $1,000+
    • 10 - 49 employees
    • Bridgewater Township, NJ

    NetFire is a cloud consulting & SI company. The Bridgewater Township, New Jersey-based company was established in [node:field_pp_year_founded:value]. The small team offers cloud consulting & SI, cybersecurity, IT managed services, and voice services.

    Industries

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  • 16
    • Undisclosed
    • 250 - 999 employees
    • Dover, DE

    Pharmbills, a finance & accounting outsourcing (FAO) company, was established in 2015. The agency specializes in finance & accounting outsourcing (FAO) and non-voice bpo/back office services and has a midsize team. The agency is based in Kyiv, Ukraine.

    Industries

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  • 17
    • $1,000+
    • 50 - 249 employees
    • Old Bridge, NJ

    Non-voice bpo/back office services company Front Desk Helpers was launched in 2015. Their midsize team is located in Old Bridge, New Jersey. Front Desk Helpers provides non-voice bpo/back office services, voice services, HR services, e-commerce development, and more.

    Industries

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  • 18
    • $1,000+
    • 10 - 49 employees
    • Dover, DE

    Assisttree is a small Dover, Delaware-based non-voice bpo/back office services company. They specialize in non-voice bpo/back office services, voice services, IT managed services, social media marketing, and more and were founded in 2018.

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  • 19

    Worked with Unitel Performance Marketing Group?

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    • Undisclosed
    • 2 - 9 employees
    • Edison, NJ

    Unitel Performance Marketing Group is a small Edison, New Jersey-based telephone answering service. Established in 1999, the team offers voice services.

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  • 20
    • Undisclosed
    • 50 - 249 employees
    • Old Bridge, NJ

    Front Desk Helpers Co, a software development company, was founded in 2015. Their midsize team is in Old Bridge, New Jersey and , Ukraine and offers custom software development, IoT development, non-voice bpo/back office services, voice services, and more.

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  • 21

    Worked with Stafford Communications Group?

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    • $1,000+
    • 50 - 249 employees
    • New Providence, NJ

    Founded in 1995, Stafford Communications Group is a telephone answering service. Their midsize team is in New Providence, New Jersey and Rothesay, Canada. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 22

    Worked with Communications Center of Pennsylvania?

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    • Undisclosed
    • 2 - 9 employees
    • Lancaster, PA

    Communications Center of Pennsylvania is a small Lancaster, Pennsylvania-based call center. Their services include call center services.

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  • 23
    • Undisclosed
    • 250 - 999 employees
    • Woodbridge Township, NJ

    AICOM Solutions is a global outsourcing company founded in 1999. Located in Metuchen, N.J., they have a team of approximately 80 employees. Their services include HR consulting and outsourcing, non-voice BPO/Back office services, and voice services.  

    Clients

    • Bank of America
    • IBM
    • Microsoft <strong>;</strong>
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  • 24
    • Undisclosed
    • 50 - 249 employees
    • Randolph, NJ

    Established in 1992, Enablx is a midsize call center company. Their services include voice services. The agency is headquartered in Randolph, New Jersey.

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  • 25
    • $1,000+
    • 10,000+ employees
    • Florham Park, NJ

    Conduent is a large New York, New York-based HR company. The team focuses on HR services, non-voice bpo/back office services, voice services, and finance &amp; accounting outsourcing (FAO).

    Industries

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  • 26
    • Undisclosed
    • 50 - 249 employees
    • Willow Grove, PA

    Answer America is a voice services outsourcing firm headquartered in Willow Grove, Penn. with over 50 other locations in the United States. Established in 1998, they have over 400 employees and serves the business services, financial services, healthcare, media, and utilities industries. They mostly offer voice-based customer support, but they provide some back-office outsourcing options as well.

    Industries

    Notable Project

    Answer America provides outbound lead generation over the phone for a hospitality firm. The client wanted to reach a specific potential client base with voice calls and found their pricing attractive. Their agents perform over 50 outbound calls a day with a consistent performance in terms of conversion.

    "We are very pleased with the services we receive. It has increased our sales and generated an increase of 37% in business revenue. They also help keep our customer demands and needs relevant to us at all times." — HR Executive, Hospitality Firm

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  • 27
    • $1,000+
    • 50 - 249 employees
    • Sea Bright, NJ

    5-star telemarketing is a call center. They are located in Sea Bright, New Jersey and have a midsize team. Their services include voice services.

    Industries

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  • 28
    • Undisclosed
    • 50 - 249 employees
    • King of Prussia, PA

    Patient Calls, a call center, was founded in 1998. The midsize team specializes in voice services. The agency is located in King of Prussia, Pennsylvania.

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  • 29
    • Undisclosed
    • 10 - 49 employees
    • Staten Island, NY

    AAA Answering Service is a small call center located in Staten Island, New York. The team focuses on voice services.

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  • 30
    • Undisclosed
    • 10 - 49 employees
    • Wilmington, DE

    Alpha Telemarketing, Inc. Is an answering service. Launched in 2005, the small agency is in Wilmington, Delaware. Their services include voice services.

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Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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