Top 40 Inbound Call Centers in South Africa
The Best of December 2024
Looking for a top inbound call center in South Africa?
Inbound call centers can make all the difference to your business.
To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in South Africa. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best South Africa Inbound Call Center Companies
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1
- $10,000+
- 50 - 249 employees
- Durban, South Africa
Ec3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services.
Clients
- Mix Telematics
Industries
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2
- $1,000+
- 50 - 249 employees
- Cape Town, South Africa
The Agentsy BPO is a Cape Town, South Africa-based customer service outsourcing company. The midsize team offers customer service outsourcing, sales outsourcing, and finance & accounting outsourcing (FAO) and was launched in 2018.Read MoreIndustries
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3
- Undisclosed
- 250 - 999 employees
- Cape Town, South Africa
Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies.
Clients
- Talent:Inc.
Industries
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4
- Undisclosed
- 50 - 249 employees
- Stellenbosch, South Africa
ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.Read MoreIndustries
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5
- Undisclosed
- 50 - 249 employees
- Sandton, South Africa
VA Connect is a call center and back office outsourcing company based in Sandton, South Africa. They focus on call center services and back office outsourcing and were established in 2014.Read MoreIndustries
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6
- $1,000+
- 250 - 999 employees
- Johannesburg, South Africa
DSG is a Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and E-Commerce Development.Read MoreIndustries
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7
- Undisclosed
- 50 - 249 employees
- Cape Town, South Africa
Outsource-X (Pty) Ltd, an answering service and customer service outsourcing company, is located in Cape Town, South Africa. The agency offers call center services and customer service outsourcing and has a midsize team.The agency was founded in 2022.Read MoreIndustries
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8
- $1,000+
- 10 - 49 employees
- Cape Town, South Africa
Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.Read MoreIndustries
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9
- Undisclosed
- 10 - 49 employees
- Cape Town, South Africa
Founded in 1994, 121 BPO is a back office outsourcing and customer service outsourcing company. They are in Cape Town, South Africa and have a small team. Their services include back office outsourcing and customer service outsourcing.
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10
- $1,000+
- 10 - 49 employees
- Bluff, South Africa
Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.Read MoreIndustries
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11
- $10,000+
- 10 - 49 employees
- Cape Town, South Africa
Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center Services.Read MoreIndustries
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12
- Undisclosed
- 1,000 - 9,999 employees
- Randburg, South Africa
IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.Read More -
13
- Undisclosed
- 1,000 - 9,999 employees
- Cape Town, South Africa
Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.Read More -
14
- Undisclosed
- 250 - 999 employees
- Cape Town, South Africa
SURGO, a Customer Service Outsourcing company, is in Cape Town, South Africa. Their services include Customer Service Outsourcing and Staffing.Read More -
15
- Undisclosed
- 2 - 9 employees
- Pretoria, South Africa
Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.Read More -
16
- Undisclosed
- 50 - 249 employees
- Durban, South Africa
Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.Read More -
17
- Undisclosed
- 250 - 999 employees
- Mount Edgecombe, South Africa
Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.Read More -
18
- $1,000+
- 250 - 999 employees
- Mount Edgecombe, South Africa
Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.Read More -
19
- Undisclosed
- 10,000+ employees
- Umhlanga, South Africa
Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).Read MoreIndustries
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20
- $1,000+
- 250 - 999 employees
- Durban, South Africa
Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.Read MoreIndustries
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21
- $1,000+
- 10,000+ employees
- Durban, South Africa
SourceTalent is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Business Consulting and were established in 2012.Read More -
22
- $5,000+
- 50 - 249 employees
- Johannesburg, South Africa
IntelliBPO is a midsize Customer Service Outsourcing company. Founded in 2017, the team focuses on Customer Service Outsourcing.Read More -
23
- Undisclosed
- 10 - 49 employees
- Pretoria, South Africa
AdminAssist Intl. Is a call center and Back Office Outsourcing company established in 2012. Their team specializes in Call Center Services and Back Office Outsourcing.Read More -
24
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.Read More -
25
- Undisclosed
- 2 - 9 employees
- Sandbaai, South Africa
Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.Read More -
26
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.Read More -
27
- Undisclosed
- 10 - 49 employees
- Midrand, South Africa
Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.Read More -
28
- Undisclosed
- 2 - 9 employees
- Johannesburg, South Africa
Based in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.Read More -
29
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
Beyond Admin is a small Cape Town, South Africa-based Accounting company. The team offers Accounting and Call Center Services.Read More -
30
- $1,000+
- 1,000 - 9,999 employees
- Sandton, South Africa
Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
Clients
- Just Park
Industries
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