Top 40 Back Office BPO Services in South Africa

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Top 40 Back Office BPO Services in South Africa

The Best of December 2025

Looking for a top non-voice BPO service provider in South Africa?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations. 

List of the Best South Africa Back Office BPO Firms

  • 1
    (8 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Sandton, South Africa
    VA Connect is a call center and back office outsourcing company based in Sandton, South Africa. They focus on call center services and back office outsourcing and were established in 2014.
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    Industries

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  • 2
    (5 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    5.0
    $10,000+
    50 - 249 employees
    Durban, South Africa

    Ec3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services. 

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    Clients

    Mix Telematics

    Industries

  • 3
    (2 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    4.3

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Cape Town, South Africa

    Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies. 

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    Clients

    Talent:Inc.

    Industries

  • 4
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    250 - 999 employees
    Johannesburg, South Africa
    Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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    Industries

  • 5
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Stellenbosch, South Africa
    ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 6
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.5

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Cape Town, South Africa
    Outsource-X (Pty) Ltd, an answering service and customer service outsourcing company, is located in Cape Town, South Africa. The agency offers call center services and customer service outsourcing and has a midsize team.The agency was founded in 2022.
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    Industries

  • 7
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10,000+ employees
    Umhlanga, South Africa
    Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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    Industries

  • 8
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10 - 49 employees
    Pretoria, South Africa
    AdminAssist Intl. Is a small Back Office Outsourcing company located in Pretoria, South Africa. The team specializes in Back Office Outsourcing.
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  • 9
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    250 - 999 employees
    Mount Edgecombe, South Africa
    Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
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  • 10
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    Johannesburg South, South Africa
    Lucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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  • 11
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Pretoria, South Africa
    Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company Aphiwe Consulting was launched in 2021. The firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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  • 12
    (0 Reviews)

    Not yet reviewed.

    $50,000+
    50 - 249 employees
    Pretoria, South Africa
    PRONEL PROJECTS is a HR Consulting company. The Pretoria, South Africa-based team offers HR Consulting and Back Office Outsourcing.
    Read More

    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Durban, South Africa
    Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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  • 14
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    50 - 249 employees
    Durban, South Africa
    2cantalks, a call center, was launched in 2002. They offers Call Center Services and Back Office Outsourcing.
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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    250 - 999 employees
    Westville, South Africa
    Measured Ability Group of Companies is a Staffing company. They provide Staffing and Recruiting and are based in Westville, South Africa and Durban, South Africa.
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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Cape Town, South Africa
    Outsourcery SA, a Back Office Outsourcing company, is in Cape Town, South Africa. They focus on Back Office Outsourcing and Marketing Strategy and were launched in 2016.
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  • 17
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    1,000 - 9,999 employees
    Randburg, South Africa
    IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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  • 18
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    1,000 - 9,999 employees
    Cape Town, South Africa
    Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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  • 19
    (0 Reviews)

    Not yet reviewed.

    $10,000+
    10 - 49 employees
    Cape Town, South Africa
    Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center Services.
    Read More

    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Berea, South Africa
    Small Direct Marketing company The Connectors, is in Berea, South Africa. The team specializes in Direct Marketing and Marketing Strategy.
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    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    2 - 9 employees
    Boksburg, South Africa
    Medek Consulting, a Business Consulting company, is located in Boksburg, South Africa. Founded in 2015, the team specializes in Business Consulting and Corporate Training & Coaching.
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  • 22
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10 - 49 employees
    Cape Town, South Africa
    Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
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  • 23
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    250 - 999 employees
    Mount Edgecombe, South Africa
    Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
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  • 24
    (4 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.6

    Value

    5.0

    Would Recommend

    4.6
    $1,000+
    1,000 - 9,999 employees
    Sandton, South Africa

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

    Read More

    Clients

    Just Park

    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    Mount Edgecombe, South Africa
    CiQ, an answering service, was founded in 2019. They specializes in Call Center Services and Back Office Outsourcing.
    Read More
  • 26
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Sandbaai, South Africa
    Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
    Read More
  • 27
    (1 Reviews) 0.5

    Timeliness

    0.5

    Service Excellence

    0.5

    Value

    0.5

    Would Recommend

    0.5
    Undisclosed
    10 - 49 employees
    Cape Town, South Africa

    Founded in 1994, 121 BPO is a back office outsourcing and customer service outsourcing company. They are in Cape Town, South Africa and have a small team. Their services include back office outsourcing and customer service outsourcing.

    Read More
  • 28
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Cape Town, South Africa
    3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
    Read More
  • 29
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10 - 49 employees
    Midrand, South Africa
    Refresh Networks is an IT strategy consulting company. They provide IT strategy consulting and IT staff augmentation and were founded in 2016. The agency is in Midrand, South Africa.
    Read More
  • 30
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Cape Town, South Africa
    Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
    Read More
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