Top 30 Back Office BPO Services in South Africa
The Best of December 2024
Looking for a top non-voice BPO service provider in South Africa?
Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.
To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in South Africa. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best South Africa Back Office BPO Firms
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1
- Undisclosed
- 50 - 249 employees
- Sandton, South Africa
VA Connect is a call center and back office outsourcing company based in Sandton, South Africa. They focus on call center services and back office outsourcing and were established in 2014.Read MoreIndustries
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2
- $10,000+
- 50 - 249 employees
- Durban, South Africa
Read MoreEc3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services.
Clients
- Mix Telematics
Industries
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3
- Undisclosed
- 250 - 999 employees
- Cape Town, South Africa
Read MoreMango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies.
Clients
- Talent:Inc.
Industries
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4
- $1,000+
- 250 - 999 employees
- Johannesburg, South Africa
DSG is a Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and E-Commerce Development.Read MoreIndustries
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5
- Undisclosed
- 50 - 249 employees
- Stellenbosch, South Africa
ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.Read MoreIndustries
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6
- Undisclosed
- 50 - 249 employees
- Cape Town, South Africa
Outsource-X (Pty) Ltd, an answering service and customer service outsourcing company, is located in Cape Town, South Africa. The agency offers call center services and customer service outsourcing and has a midsize team.The agency was founded in 2022.Read MoreIndustries
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7
- Undisclosed
- 10 - 49 employees
- Randburg, South Africa
Read MoreEstablished in 2021, Growth Hub is an other marketing company. The agency offers other marketing and business consulting and has a small team.
Industries
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8
- Undisclosed
- 50 - 249 employees
- Cape Town, South Africa
Outsourcery SA, a Back Office Outsourcing company, is in Cape Town, South Africa. They focus on Back Office Outsourcing and Marketing Strategy and were launched in 2016.Read More -
9
- Undisclosed
- 1,000 - 9,999 employees
- Randburg, South Africa
IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.Read More -
10
- Undisclosed
- 1,000 - 9,999 employees
- Cape Town, South Africa
Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.Read More -
11
- Undisclosed
- 10,000+ employees
- Umhlanga, South Africa
Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).Read MoreIndustries
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12
- Undisclosed
- 10 - 49 employees
- Pretoria, South Africa
AdminAssist Intl. Is a call center and Back Office Outsourcing company established in 2012. Their team specializes in Call Center Services and Back Office Outsourcing.Read More -
13
- Undisclosed
- 250 - 999 employees
- Mount Edgecombe, South Africa
Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.Read More -
14
- $1,000+
- 250 - 999 employees
- Mount Edgecombe, South Africa
Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.Read More -
15
- $1,000+
- 10 - 49 employees
- Johannesburg South, South Africa
Lucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.Read More -
16
- Undisclosed
- 2 - 9 employees
- Sandbaai, South Africa
Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.Read More -
17
- Undisclosed
- 10 - 49 employees
- Cape Town, South Africa
Read MoreFounded in 1994, 121 BPO is a back office outsourcing and customer service outsourcing company. They are in Cape Town, South Africa and have a small team. Their services include back office outsourcing and customer service outsourcing.
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18
- $1,000+
- 1,000 - 9,999 employees
- Sandton, South Africa
Read MoreQuantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
Clients
- Just Park
Industries
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19
- Undisclosed
- 50 - 249 employees
- Durban, South Africa
Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.Read More -
20
- $50,000+
- 50 - 249 employees
- Pretoria, South Africa
PRONEL PROJECTS is a HR Consulting company. The Pretoria, South Africa-based team offers HR Consulting and Back Office Outsourcing.Read MoreIndustries
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21
- Undisclosed
- 2 - 9 employees
- Berea, South Africa
Small Direct Marketing company The Connectors, is in Berea, South Africa. The team specializes in Direct Marketing and Marketing Strategy.Read MoreIndustries
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22
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.Read More -
23
- Undisclosed
- 10 - 49 employees
- Midrand, South Africa
Refresh Networks is an IT strategy consulting company. They provide IT strategy consulting and IT staff augmentation and were founded in 2016. The agency is in Midrand, South Africa.Read More -
24
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.Read More -
25
- Undisclosed
- 10 - 49 employees
- Cape Town, South Africa
Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.Read More -
26
- $10,000+
- 10 - 49 employees
- Cape Town, South Africa
Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center Services.Read MoreIndustries
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27
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
BellRinger, an Email Marketing company, was founded in 2019. The team specializes in Email Marketing and Call Center Services and is based in Cape Town, South Africa.Read More -
28
- $1,000+
- 1,000 - 9,999 employees
- Cape Town, South Africa
Read MoreBoldr is a purpose-driven, people-focused BPO company in Santa Monica, CA. Established in 2017, Boldr serves 100+ client partners via 1,500 team members in 5 countries with 7 city locations in 10+ languages providing a range of services related to talent outsourcing.
Industries
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29
- $50,000+
- 10,000+ employees
- Mount Edgecombe, South Africa
ISON Xperiences Ltd. Is a Back Office Outsourcing company. Headquartered in Dubai, United Arab Emirates and Mount Edgecombe, South Africa, the team offers Back Office Outsourcing.Read MoreIndustries
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30
- Undisclosed
- 2 - 9 employees
- Cape Town, South Africa
Social media marketing agency The Virtual Studio SA was founded in 2019. Headquartered in Cape Town, South Africa, the team offers Social Media Marketing and Content Marketing.Read More
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