Top 30 Back Office BPO Services in South Africa

Ec3 South Africa is a specialist outsourced contact center company based in Durban, South Africa. The company, founded in 2013, has more than 50 employees and provides voice services and non-voice BPO/back office services. Ec3 serves enterprise and mid-market companies in various industries that include telecommunications, automotive, and financial services. 

Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies. 

DSG is a midsize non-voice bpo/back office services company. Launched in 2008, the agency is in Johannesburg, South Africa and Johannesburg, South Africa. Their services include non-voice bpo/back office services, voice services, and e-commerce development.

ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.

VA Connect is a call center and back office outsourcing company based in Sandton, South Africa. They focus on call center services and back office outsourcing and were established in 2014.

Founded in 2016, Outsourcery SA is a midsize back office outsourcing company in Cape Town, South Africa. Their services include back office outsourcing, marketing strategy, and digital strategy.

IContact BPO is a large Randburg, South Africa-based back office outsourcing and customer service outsourcing company. Launched in 2015, the team provides back office outsourcing and customer service outsourcing.

In Cape Town, South Africa, Sigma Connected Group is an answering service company. The company offers call center services, back office outsourcing, and customer service outsourcing and is large.The company was established in 2010.

CCI Global is a large back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, and sales outsourcing and were launched in 2006. The company is based in Umhlanga, South Africa; Sandton, South Africa; Durban, South Africa and Cape Town, South Africa.

AdminAssist Intl. Is a small answering service. The Pretoria, South Africa-based firm was launched in 2012. Their team provides call center services.

Centrevo is a call center company. Launched in 2011, the company is based in Mount Edgecombe, South Africa. The midsize team focuses on call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.

Phone answering service Consumer Links is in Manchester, United Kingdom and Mount Edgecombe, South Africa. The midsize company was established in 2015. Their services include call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.

Thetha Connect is a Sandbaai, South Africa-based call center and back office outsourcing company. The small firm was launched in 2013. Their team provides call center services and back office outsourcing.

Founded in 1994, 121 BPO is a back office outsourcing and customer service outsourcing company. They are in Cape Town, South Africa and have a small team. Their services include back office outsourcing and customer service outsourcing.

Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

Amalfi Outsourcing is a midsize call center in Durban, South Africa. Their services include call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.

PRONEL PROJECTS is a recruiting and hr consulting company established in 2017. Their midsize team is in Pretoria, South Africa. The firm focuses on recruiting and hr consulting.

The Connectors is a direct marketing company. Their small team is headquartered in Berea, South Africa. Their services include direct marketing, business consulting, and marketing strategy.

Launched in 2003, 3iSolutions is a call center and back office outsourcing company. Based in Cape Town, South Africa, their small team specializes in call center services and back office outsourcing.

Refresh Networks is a small IT strategy consulting company. Established in 2016, the agency is in Midrand, South Africa. Their services include IT strategy consulting, IT staff augmentation, business consulting, and back office outsourcing.

Phone answering service Khaltsha Call Centre was founded in 2018. The firm focuses on call center services, back office outsourcing, customer service outsourcing, and sales outsourcing and has a small team. The firm is located in Cape Town, South Africa.

In Africa Connect is a non-voice bpo/back office services company launched in 2011. Their small team is in Cape Town, South Africa. The company provides non-voice bpo/back office services, voice services, market research, direct marketing, and more.

BellRinger is a small email marketing company. Launched in 2019, the firm is located in Cape Town, South Africa. Their team offers email marketing, call center services, back office outsourcing, sales outsourcing, and more.

ISON Xperiences Ltd. Is a Dubai, United Arab Emirates-based non-voice bpo/back office services company. The large company was launched in 2011. Their team specializes in non-voice bpo/back office services.

The Virtual Studio SA is a small social media marketing agency. The Cape Town, South Africa-based firm was founded in 2019. Their services include social media marketing, content marketing, event marketing & planning, email marketing, and more.

Skytrax Accounting is an accounting company. The small Johannesburg, South Africa-based company was launched in 2019. Their team provides accounting, HR services, call center services, and back office outsourcing.

Human resources firm Sourcefit Philippines was launched in 2006. The firm offers HR services, non-voice bpo/back office services, and voice services and has a midsize team. The firm is located in Quezon City, Metro Manila, Philippines.

Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.