The Best User Research Companies in The Rose City

Looking for a top user research agency in Portland?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.

For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.

To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Portland. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Portland User Research Companies

  • 1

    EMERGE

    EMERGE is a digital service agency based in Portland, OR. Founded in 1998 and with a team of about 30, Emerge uses its world-class expertise to create innovative apps, digital products, and web pages.

    Notable Project

    After two false starts creating an augmented reality (AR) social media app, an AR company hired EMERGE to lead the project. Emerge Interactive created a game plan for the project before designing the user experience and developing an MVP.

    “You need expertise in app industry mobile tactics but also in traditional marketing requirements. The experience with Emerge has been interesting. They didn’t just develop it, bug-test it, and give it a 60-day guarantee against bugs: they actually contributed to these other categories.” – Founder, AR Company

    Former clients
    Nike
    Wacom
    Stanford University
    Home Depot
    $ $ $ $ $
    equalizer $50,000+
    group10 - 49 Employees
    place Portland, OR
    4.8
    4.8
    21 Clutch reviews
    Awards

    Interactive Media Awards: 5 Outstanding Achievement Awards (2010)

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  • 2

    UpliftCX

    UpliftCX is an UX/UI design, web design, and e-commerce development company. The company is a sole proprietorship based in Oregon City, Oregon, and the founder partners with companies of all sizes in a range of industries including e-commerce, retail, and consumer product.  

    Notable Project

    Partnering with an independent outdoors store, UpliftCX developed a custom e-commerce solution. They also managed a complicated integration with an outside ERP to enhance data reliability. The client praises them for their flexibility. 

    "Tim is perfect for projects like ours, building out a new website or improving the customer experience of an existing one." – Former Web Coordinator, Outdoors Store 

     

    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Oregon City, OR
    4.8
    4.8
    6 Clutch reviews
  • 3

    Daylight Studio

    Daylight Studio is a full-service interactive and design agency based in Portland, Ore. Daylight Studio was founded in 2002, and its team of nearly 30 specializes in web development, SEO, UX/UI design, email marketing, and digital strategy.

    Notable Project

    A municipal tourism agency wanted to overhaul its website to attract more travelers. Daylight Studio built the frontend and backend for a new WordPress site and integrated data syncing functionality from the state tourism site.

     

    Former clients
    Argyle Winery
    Coeur d'Alene Resort
    Springbrook
    Cycle30
    $ $ $ $ $
    equalizer $25,000+
    group10 - 49 Employees
    place Portland, OR
    5.0
    5.0
    7 Clutch reviews
  • 4

    Software Technology Group, Inc.

    Software Technology Group is a Portland, Oregon-based software development firm with about 15 employees. The firm—established in 1992—specializes in IoT development, custom software development, and mobile app development.

    Notable Project

    Software Technology Group developed golf fitting software for a golf company during a two-year engagement. The firm also created instructional software and a web portal that helped implement a player profile program. The company has grown by 700% as a result of their partnership. 

    "Software Technology Group is one of the best firms I have ever had the good fortune to work with." —General Manager, Golf Company 

    Former clients
    Employer Solutions
    HP
    Intel
    Boeing
    Franklin Controls
    Trimble
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Beaverton, OR
    4.7
    4.7
    3 Clutch reviews
  • 5

    Fountain City, Inc.

    Fountain City, Inc. is a Raleigh, N.C.-based full-service digital agency that was founded in 1998. Its team of 16 employees offers web design and development, e-commerce development, SEO, and marketing strategy services for mainly small-business clients.

    Notable Project

    A video production company hired Fountain City, Inc. to develop and launch a new WordPress website. The client has now worked with Fountain City, Inc. for more than 10 years and has seen its Google rankings increase as a result of Fountain City's work.

    "They’re always trying to find out what I want to do and work from there, as opposed to telling me what I need to do or not to. Fountain City doesn't try to take over." - President, Video Production Company

    Former clients
    Nike
    Heineken
    T-Mobile
    Intuit
    Sony
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Portland, OR
    4.4
    4.4
    8 Clutch reviews
  • 6

    Serenity Studios

    Serenity Studios is a creative agency based in Portland, Ore. with more than two experts. They have offered web design, UX/UI design, and video production solutions since their founding in 2013. They work with mid-market and enterprise-level firms alike.

    Notable Project

    Serenity Studios produced videos for an audiovisual solutions company. The company was looking to produce more digital content for their business. Serenity Studios helped the company show off the quality of their work.

    “If you’re able to communicate those thoughts to Serenity Studios, they’ll be able to take the lead on piecing everything else together.” - Marketing Manager, Audiovisual Solutions Company

    Former clients
    Oregon Health & Sciences University
    M.J. Murdock Charitable Trust
    Delta AV
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place Portland, OR
    4.9
    4.9
    7 Clutch reviews
  • 7

    Iris Creative Co.

    Digital agency Iris Creative Co. is located in Portland, Ore. With fewer than 10 employees, the team focuses on clients in business and consumer product industries. The agency specializes in web design and development, digital strategy, and email marketing.

    Notable Project

    Iris Creative Co. helped a small law firm with website development and branding. Iris Creative built a more modernized website, designed a new logo and provided an efficient branding plan. The client has received a ton of positive feedback regarding the site's functionality and design, and they were impressed with Iris Creative's organization. 

    "[Iris Creative Co.] were very closely involved. It was not anything where we were left to fend for ourselves."- President, Law Firm

    Former clients
    Grinbaum Orthodontics
    Westcon-Comstor
    French Lilac Co.
    SugarStreet Bakery & Bistro
    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Portland, OR
    5.0
    5.0
    4 Clutch reviews
  • 8

    Monumental

    Monumental is a digital agency headquartered in Portland, Ore and founded in 2013. The team of fewer than 5 employees specializes in web design, e-commerce development, software development, and UX/UI for mostly midmarket and small business clients in the consumer products and services industry. 

    Notable Project

    Monumental was tasked with redesigning a benefit corporation's web presence. The team at Monumental redesigned the layout of the older outdated website and simplified its code. They also optimized the website to be compatible with mobile devices. Monumental's organization and flexibility that they displayed throughout the project was an impressive factor for their nonprofit client. Attentive support throughout the engagement ensured end-to-end project success.

    "Monumental has been a fantastic partner. They've been very flexible through some of our internal delays, and always keep us updated on our project's status. Communication has really been great." –Brand Manager, Benefit Corporation 

    Former clients
    Airblaster
    Oxygenetix
    Vanity Planet
    Hestan Cue
    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Portland, OR
    5.0
    5.0
    6 Clutch reviews
  • 9

    ScrumLaunch

    ScrumLaunch is a software development company headquartered in Los Angeles. They were founded in 2016 and have a team of 13 employees. They focus on custom software development, mobile app development, and IT staff augmentation. Their clients are mainly mid-market and small businesses in the business services, consumer products and services, and advertising and marketing industries.   

    Notable Project

    ScrumLaunch built a SaaS platform from scratch for a graphics company which the client used to develop its graphics for social media use. Thanks to ScrumLaunch’s involvement, the client was able to build a responsive and scalable platform.  

    “It’s extremely impressive. We collaborate on Slack and have daily video chats via Google Hangouts. Despite their team being offshore, their communication is great. They’re also highly organized.” – Founder and CEO, Graphics Creation Company

    Former clients
    CampusReel
    GoGipper
    vLoop
    Spl.yt,
    Carrington Mortgage
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Vancouver, WA
    5.0
    5.0
    4 Clutch reviews
  • 10

    Twenty Ideas

    Twenty Ideas is a development company in Eugene and Portland, Ore. Founded in 2014, they have about 21 employees that serve mostly midmarket and small-business clients in the education, healthcare, and arts industries. Services include custom software development, UI/UX design, and web development.

    Notable Project

    Twenty Ideas provided custom software development services for a language assessment company. Their team unified 14 years of development into a single code base and handled networking support and maintenance. The partner's systems have a 99% uptime rate.

    "That’s the magic of Twenty Ideas — their ability to hear and respond to clients in a way that’s unique and powerful." –VP of Products & Technology, Language Assessment Co

    Former clients
    XPRIZE Foundation
    University of Oregon
    Avant Assessment
    $ $ $ $ $
    equalizer $50,000+
    group10 - 49 Employees
    place Portland, OR
    4.8
    4.8
    2 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT