The Best Usability Testing Services in The Rose City

Looking for a top usability testing agency in Portland?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates.

For example, let's say you're looking at Analytics and notice visitors to your website often visit one page only. You may hypothesize that your navigation is not user friendly. You could design and develop an updated navigation, or you could hold user tests to vet your hypothesis and get suggestions for navigation features your users need.

User testing may seem time consuming up-front, but it ultimately saves time and money later. For expert assistance, consider hiring a usability testing company. Usability testing services define test scenarios, identify test subjects, conduct the tests, and compile feedback for you.

To assist you in your search for a partner, we’ve compiled this list of the top usability testing companies in Portland. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Portland Usability Testing Services

  • 1

    EMERGE

    EMERGE is a digital service agency based in Portland, OR. Founded in 1998 and with a team of about 30, Emerge uses its world-class expertise to create innovative apps, digital products, and web pages.

    Notable Project

    After two false starts creating an augmented reality (AR) social media app, an AR company hired EMERGE to lead the project. Emerge Interactive created a game plan for the project before designing the user experience and developing an MVP.

    “You need expertise in app industry mobile tactics but also in traditional marketing requirements. The experience with Emerge has been interesting. They didn’t just develop it, bug-test it, and give it a 60-day guarantee against bugs: they actually contributed to these other categories.” – Founder, AR Company

    Former clients
    Nike
    Wacom
    Stanford University
    Home Depot
    $ $ $ $ $
    equalizer $50,000+
    group10 - 49 Employees
    place Portland, OR
    4.8
    4.8
    21 Clutch reviews
    Awards

    Interactive Media Awards: 5 Outstanding Achievement Awards (2010)

    Visit site
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  • 2

    UpliftCX

    UpliftCX is an UX/UI design, web design, and e-commerce development company. The company is a sole proprietorship based in Oregon City, Oregon, and the founder partners with companies of all sizes in a range of industries including e-commerce, retail, and consumer product.  

    Notable Project

    Partnering with an independent outdoors store, UpliftCX developed a custom e-commerce solution. They also managed a complicated integration with an outside ERP to enhance data reliability. The client praises them for their flexibility. 

    "Tim is perfect for projects like ours, building out a new website or improving the customer experience of an existing one." – Former Web Coordinator, Outdoors Store 

     

    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Oregon City, OR
    4.8
    4.8
    6 Clutch reviews
    Visit site
  • 3

    Software Technology Group, Inc.

    Software Technology Group is a Portland, Oregon-based software development firm with about 15 employees. The firm—established in 1992—specializes in IoT development, custom software development, and mobile app development.

    Notable Project

    Software Technology Group developed golf fitting software for a golf company during a two-year engagement. The firm also created instructional software and a web portal that helped implement a player profile program. The company has grown by 700% as a result of their partnership. 

    "Software Technology Group is one of the best firms I have ever had the good fortune to work with." —General Manager, Golf Company 

    Former clients
    Employer Solutions
    HP
    Intel
    Boeing
    Franklin Controls
    Trimble
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Beaverton, OR
    4.7
    4.7
    3 Clutch reviews
    Visit site
  • 4

    Fountain City, Inc.

    Fountain City, Inc. is a Raleigh, N.C.-based full-service digital agency that was founded in 1998. Its team of 16 employees offers web design and development, e-commerce development, SEO, and marketing strategy services for mainly small-business clients.

    Notable Project

    A video production company hired Fountain City, Inc. to develop and launch a new WordPress website. The client has now worked with Fountain City, Inc. for more than 10 years and has seen its Google rankings increase as a result of Fountain City's work.

    "They’re always trying to find out what I want to do and work from there, as opposed to telling me what I need to do or not to. Fountain City doesn't try to take over." - President, Video Production Company

    Former clients
    Nike
    Heineken
    T-Mobile
    Intuit
    Sony
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Portland, OR
    4.4
    4.4
    8 Clutch reviews
    Visit site
  • 5

    Daylight Studio

    Daylight Studio is a full-service interactive and design agency based in Portland, Ore. Daylight Studio was founded in 2002, and its team of nearly 30 specializes in web development, SEO, UX/UI design, email marketing, and digital strategy.

    Notable Project

    A municipal tourism agency wanted to overhaul its website to attract more travelers. Daylight Studio built the frontend and backend for a new WordPress site and integrated data syncing functionality from the state tourism site.

     

    Former clients
    Argyle Winery
    Coeur d'Alene Resort
    Springbrook
    Cycle30
    $ $ $ $ $
    equalizer $25,000+
    group10 - 49 Employees
    place Portland, OR
    5.0
    5.0
    7 Clutch reviews
    Visit site
  • 6

    Eclipse Media Solutions

    Eclipse + DDG is a web design and development agency founded in 2000 and located in Portland, Ore. The team of about 10 specializes in web design and development, but also offers other services, like mobile app development and UX/UI design. Many of Eclipse + DDG's clients are small businesses.

    Notable Project

    Eclipse + DDG built a web application for a PR agency. The team at Eclipse + DDG created content and layout as well as specialized features. The app has received great reviews.

    "Our employees really appreciate the upgrade. It was a dramatic change. Both my staff as well as the people we’re serving with the portal are very pleased."- CEO, PR Agency

    Former clients
    Affiliated Media
    Concordia University
    Mobility Public Relations
    The Classen Team
    Warn Automotive
    $ $ $ $ $
    equalizer

    Undisclosed
    group2 - 9 Employees
    place Portland, OR
    4.8
    4.8
    2 Clutch reviews
    Visit site
  • 7

    Vadimages

    Vadimages is a full-service digital agency based in Portland, Ore. The firm was found in 2007 and currently has less than 10 employees. Over the years, they have worked with over 50 clients. They specialize in web development and design, e-commerce development, UX/UI design, and branding.

    Notable Project

    Vadimages was hired by a fashion company for a website redesign. The company needed a website that allowed customers to transfer funds from the site to their bank accounts. The client received great feedback from their customers due to the ease and look of the site. After the team completed the product, the client continued working with Vadimages on other projects. 

    "[Vadimages is] very organized, has good ideas, and great follow through." – Owner, Fashion Company

    Former clients
    Nike
    Colgate
    GE
    Six Flags
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Vancouver, WA
    5.0
    5.0
    2 Clutch reviews
    Visit site
  • 8

    Iris Creative Co.

    Digital agency Iris Creative Co. is located in Portland, Ore. With fewer than 10 employees, the team focuses on clients in business and consumer product industries. The agency specializes in web design and development, digital strategy, and email marketing.

    Notable Project

    Iris Creative Co. helped a small law firm with website development and branding. Iris Creative built a more modernized website, designed a new logo and provided an efficient branding plan. The client has received a ton of positive feedback regarding the site's functionality and design, and they were impressed with Iris Creative's organization. 

    "[Iris Creative Co.] were very closely involved. It was not anything where we were left to fend for ourselves."- President, Law Firm

    Former clients
    Grinbaum Orthodontics
    Westcon-Comstor
    French Lilac Co.
    SugarStreet Bakery & Bistro
    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Portland, OR
    5.0
    5.0
    4 Clutch reviews
    Visit site
  • 9

    ScrumLaunch

    ScrumLaunch is a software development company headquartered in Los Angeles. They were founded in 2016 and have a team of 13 employees. They focus on custom software development, mobile app development, and IT staff augmentation. Their clients are mainly mid-market and small businesses in the business services, consumer products and services, and advertising and marketing industries.   

    Notable Project

    ScrumLaunch built a SaaS platform from scratch for a graphics company which the client used to develop its graphics for social media use. Thanks to ScrumLaunch’s involvement, the client was able to build a responsive and scalable platform.  

    “It’s extremely impressive. We collaborate on Slack and have daily video chats via Google Hangouts. Despite their team being offshore, their communication is great. They’re also highly organized.” – Founder and CEO, Graphics Creation Company

    Former clients
    CampusReel
    GoGipper
    vLoop
    Spl.yt,
    Carrington Mortgage
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Vancouver, WA
    5.0
    5.0
    4 Clutch reviews
    Visit site
  • 10

    Twenty Ideas

    Twenty Ideas is a development company in Eugene and Portland, Ore. Founded in 2014, they have about 21 employees that serve mostly midmarket and small-business clients in the education, healthcare, and arts industries. Services include custom software development, UI/UX design, and web development.

    Notable Project

    Twenty Ideas provided custom software development services for a language assessment company. Their team unified 14 years of development into a single code base and handled networking support and maintenance. The partner's systems have a 99% uptime rate.

    "That’s the magic of Twenty Ideas — their ability to hear and respond to clients in a way that’s unique and powerful." –VP of Products & Technology, Language Assessment Co

    Former clients
    XPRIZE Foundation
    University of Oregon
    Avant Assessment
    $ $ $ $ $
    equalizer $50,000+
    group10 - 49 Employees
    place Portland, OR
    4.8
    4.8
    2 Clutch reviews
    Visit site
  • 11

    Monumental

    Monumental is a digital agency headquartered in Portland, Ore and founded in 2013. The team of fewer than 5 employees specializes in web design, e-commerce development, software development, and UX/UI for mostly midmarket and small business clients in the consumer products and services industry. 

    Notable Project

    Monumental was tasked with redesigning a benefit corporation's web presence. The team at Monumental redesigned the layout of the older outdated website and simplified its code. They also optimized the website to be compatible with mobile devices. Monumental's organization and flexibility that they displayed throughout the project was an impressive factor for their nonprofit client. Attentive support throughout the engagement ensured end-to-end project success.

    "Monumental has been a fantastic partner. They've been very flexible through some of our internal delays, and always keep us updated on our project's status. Communication has really been great." –Brand Manager, Benefit Corporation 

    Former clients
    Airblaster
    Oxygenetix
    Vanity Planet
    Hestan Cue
    $ $ $ $ $
    equalizer $5,000+
    group2 - 9 Employees
    place Portland, OR
    5.0
    5.0
    6 Clutch reviews
    Visit site
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT