Looking for a top user research agency in Los Angeles?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.

For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.

To assist you in your search for a partner, we’ve compiled this list of the top user research firm in Los Angeles. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Los Angeles User Research Companies

  • 1
    $25,000+
    250 - 999 Employees
    Santa Monica CA

    Vincit California is a software development company that has provided mobile app development, custom software development, and UX/UI design services to their clients since 2007. Their team of 1,000 employees is based out of Irvine, Calif. With another office in Helsinki.

    Clients
    Yamaha
    Stich & Tie
    Logitech
    Notable Project

    Vincit California recently completed an app development project for a solar panel manufacturer. They created a customer loyalty app which implemented scanning functionality for the client.

    “Before, no customers were registering their products due to an inefficient process. Now, users praise the functionality of our scanning feature. ” - Assistant Manager, Solar Panel Manufacturer  

     

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  • 2
    $5,000+
    10 - 49 Employees
    Irvine CA

    CreateApe is a digital creative agency based in Irvine, Calif. Founded in 2014, the team of 2 specializes in UX/UI design, conversion optimization, web development and more.  

    Clients
    Full Court Tennis
    Oshyn
    Renovation Angel
    Green Demolitions
    Notable Project

    CreateApe worked with a real estate management company on UX and design support. They participated in a diverse brand cohesion effort. Their activities ranging from web development of an overarching website and various landing pages to collateral creation and email design. The client appreciated the timeliness of their responses.  

    “I refer them and work with them again and again because they’re just so responsive. If we have an immediate need, they’re on it quickly. Time management and resource allocation are essential to getting the job done in the businesses I run, and their company absolutely adheres to that model.” – Vice President, Real Estate Management Company

  • 3
    $50,000+
    50 - 249 Employees
    Los Angeles CA

    STRV is a software design & engineering team of 200+ experts working out of Los Angeles, San Francisco, London and Prague. Founded in 2004, the company provides app and web development, UX/UI, web design and app testing via full product delivery and team augmentation engagements. Delivering 70+ apps annually, they work with clients big and small from industries including financial services, e-commerce and education.
     

    Clients
    Boosted Boards
    The Athletic
    ClassDojo
    Microsoft
    Industries
    Notable Project

    From minimum viable product (MVP) to finished product, STRV developed a smart fragrance app for iOS and Android. The product engaged users and immediately stood out on the market, while the team’s speed, efficiency, and comprehensive expertise impressed the client during the entire cooperation.

    “It’s been impressive for us to work with STRV because they’ve been able to problem-solve different aspects that had never been touched or done before in this industry. It’s rewarding to work with an incredible team of smart people who can solve problems that don’t exist yet.” – Co-Founder & CMO, Fragrance App
     

  • 4
    $10,000+
    10 - 49 Employees
    Los Angeles CA

    Goji Labs is a web and mobile app development company based in Los Angeles. Founded in 2014, they have a team of about 30 that helps launch products in numerous industries ranging from business services to education. They provide product strategy, UX/UI design, mobile app, web, and IoT development services to various clients including startups, corporations, and nonprofits.

    Clients
    World Health Organization
    World Wildlife Fund
    USC
    UCLA
    Industries
    Notable Project

    Goji Labs designed, developed, and launched a custom CRM application for a nonprofit organization. The platform tracks engagement and enrollment for thousands of students in need. Goji Labs delivered a solution that is central to providing students with the services they require.

    "It was a really tight timeline and this was a huge project. They really helped us streamline some processes which saved staff a lot of time. We can now track all the things online instead which has been tremendously helpful and useful. That has been pretty amazing." – Director of Programs, Nonprofit Organization

  • 5
    $25,000+
    10 - 49 Employees
    Los Angeles CA

    WANDR is a product strategy and UX design firm based in Los Angeles. Founded in 2016, the team of 14 specializes in UX/UI design. They work primarily with small and midmarket-level businesses, focusing on IT, business services, and healthcare and medical.

     

    Clients
    IBM
    Geico
    Burt’s Bees
    Capital Group
    Industries
    Notable Project

    WANDR worked on website design for a meal prep delivery service. They redesigned a website to create a more professional appearance and brand. The WordPress platform is easily managed to track subscription plans and other e-commerce options. The client was impressed with the results of the project and the positive feedback it received. 

    “After the redesign, my traffic increased and my bounce rate decreased...I frequently receive compliments about the website’s design.” – Founder, Meal Prep Delivery Service

  • 6
    $10,000+
    10 - 49 Employees
    Marina del Rey CA

    Use All Five is a Los Angeles based design and technology studio, founded in 2006. Their team of 21 employees specialize in branding, web design, and graphic design for clients of all sizes in the entertainment, IT, and education industries. 

    Clients
    Spotify
    Headspace
    UCLA
    Industries
    Notable Project

    Use All Five developed a site for a clothing retailer. They built a Shopify eCommerce site, adding on extra features that the client requested but that wouldn’t be part of a basic Shopify store. The client reported that their sales had doubled in the year since the site launched, and that they received only positive reviews on the site. 

    “They actually were passionately interested in the fashion industry, which was a huge plus for me. Working with people that understand the product and what you're trying to do is so important.” – CEO, Clothing Retailer 
     

  • 7
    $25,000+
    10 - 49 Employees
    Beverly Hills CA

    Swenson He is a mobile app development company headquartered in Marina del Rey, CA. Founded by two MIT alumni, the team of now 20+ engineers specializes in mobile app development and UX/UI design for iOS, Android, and hybrid mobile platforms.

    Clients
    Simplehuman
    Stanford Medicine
    Hitch Radio
    JONLOU
    Notable Project

    Swenson He developed a second app for the founder of a company. This app offers social media video sharing and is geared toward the entertainment industry. The iOS app was a success, and Swenson He plans to tackle an Android app for the founder in 2018. The project also included product design, architecture, and marketing.

    “They [Swenson He] made it apparent, even before we started with them, that they wouldn’t work on just any project. They showed deep interest in what we were working on and that passion has only grown.” – Founder, Entertainment Industry Apps

  • 8
    $50,000+
    2 - 9 Employees
    Marina del Rey CA

    Wire Media is a branding and design firm based in Marina del Rey, California, that was established in 2012. Their team of fewer than 10 employees offers UX/UI design, web design, and graphic design services.

    Clients
    Stanford University
    City University of New York
    Box Inc
    Women's World Banking
    Industries
    Notable Project

    Wire Media developed the UI design for an energy initiative to align its website more with its core values. The team configured the front- and backed to be more mobile friendly and intuitive using WordPress.

    "Wire Media made a useful site and helps us keep the content fresh and relevant." – Comms Director, Energy Initiative

  • 9
    $10,000+
    10 - 49 Employees
    Los Angeles CA

    L+R is an international design & technology studio and boutique strategy consulting firm founded in Brooklyn, New York City in 2012. The firm is made up of 25 skilled strategy, design and technology consultants, specializing in brand identity systems, go-to-market strategy consulting, technology strategy, UX/UI design, and next-generation mobile application development. They have offices in Brooklyn, Barcelona, Los Angeles and Milan and work with middle-market and Fortune 500 clients.

    Clients
    Amazon Web Services
    The Ad Council
    The Estée Lauder Companies
    GE
    Notable Project

    L+R developed a brand identity system, led software engineering, and executed a go-to-market strategy to facilitate a unique tenant engagement platform leveraging advanced mobile technologies and humanist principles. The team identified brand values, designed UX/UI and built a mobile application. The strategic initiative created new opportunities for the company's key stakeholders and garnered achievements as an industry-leading platform.

    "Thanks to the reliable and creative support provided by the L+R team, the company was able to hit all of their milestones for the year 2020." – Real Estate Company

  • 10
    $10,000+
    10 - 49 Employees
    El Segundo CA

    Báchoo Design Studio is a multidisciplinary design studio based in Kyiv, Ukraine, founded in 2015.
    The studio’s team of 30 crafts UI, UX, product, and web designs to help push their clients ahead of the competition.
    They primarily serve midmarket businesses in the IT, education and businesses services industries looking to break the norm and go with something daring.

    Clients
    Mercedes AMG
    Team Solomid
    Blitz.gg
    Logitech
    Industries
    Notable Project

    Bachoo Design Studio designed materials for an accessories company’s rebranding campaign. They designed their new logo, as well as creating print materials, including cards, bags, and envelopes for the campaign. The client was impressed with the new logo and designs, and was impressed with the speed at which they were delivered. 

    “I explained what I needed and Bachoo Design Studio delivered. It was a speedy turnaround.” – Founder & Designer, Accessories Company
     

  • 11
    $10,000+
    50 - 249 Employees
    Irvine CA

    NOVVUM is a software development agency based in Irvine, Calif. Since 2014, their team of 14 has specialized in mobile app development, web development, UX/UI design, market research, and marketing strategy services.

    Clients
    College Path Weekly
    HyreCar
    National Startup League
    Riazzz Fundraising
    Industries
    Notable Project

    NOVVUM developed web and mobile applications for a casting call service. The app allows actors to self-tape submissions and upload them onto our Amazon database. The client appreciated NOVVUM’s fast-paced work ethic.

    "NOVVUM is reasonably priced and has a fair pricing system. They are honest. They are gifted engineers and are outperforming in that regard."–Co-Founder, Casting Call Application

  • 12
    Undisclosed
    10 - 49 Employees
    Pasadena CA

    Pastilla Inc. is a creative and marketing agency based in Pasadena and Irvine, Calif. and Bratislava, Slovakia. Founded in 2004, they have 15 employees experienced in elevating brands through strategic creative and marketing practices. They provide content, SEO, social media solutions, mobile design, and film and animation to small, midmarket, and large companies.

    Clients
    SAP
    Arcley
    Antaeus Theatre
    Industries
    Notable Project

    Pastilla Inc. provided content creation and marketing support for a private school. They produced a music video, a promotional video, and ads, and also ran social media campaigns for the client. The music video created by Pastilla Inc. received substantial engagement from users on YouTube and social media platforms.

    “The work has been amazing from Pastilla Inc. The latest video they did for us has reached over 8,000 views on YouTube, and hundreds of thousands of views on social media.” – Dev Coordinator, Private School

  • 13
    $25,000+
    10 - 49 Employees
    Irvine CA

    500 Designs is a design agency based in Irvine, California, that was established in 2014. Their team of 44 employees offers UX/UI design, branding, and marketing strategy services.

    Clients
    Google
    Cisco
    3M
    KBS
    Industries
    Notable Project

    500 Designs provided UI/UX design services to a SaaS negotiation platform startup. Their team also designed the site, provided marketing expertise, and added additional features.

    "Since we've refreshed our product, we frequently get feedback in demos, pitches, and sales calls that our product is the best-looking procurement software on the market." – Head of Product, SaaS Startup

  • 14
    $25,000+
    50 - 249 Employees
    West Hollywood CA

    VentureDevs is an IT agency founded in 2016. They are headquartered in West Hollywood, Calif., with a second location in Poznan, Poland. Their team of 73 specializes in mobile app, web, custom software development, and more for primarily midmarket clients. 

    Clients
    Egnyte Billing
    Datatron.io
    Vocate.me
    Swoop
    Industries
    Notable Project

    VentureDevs developed a web-based platform for an e-learning company. The agency is currently working on migrating the website to AWS and working on the redesign phase of the project. 

    "Although we’re still working on the final phase of the redesign, our internal team has responded positively, and all user testing has been excellent. They’re still working to improve features of the interface, but we’ve yet to receive any negative feedback." – Director of DevOps, E-Learning Company

  • 15
    $50,000+
    2 - 9 Employees
    Irvine CA

    Product design company Topflight Apps is based in Irvine, Calif. with a second location in Las Vegas. Since 2015, their team of 17 has specialized in mobile app development, web development, UX/UI design, and more. They work for small and midmarket businesses alike in the healthcare, ecommerce, consumer products, and financial industries.

    Clients
    Kitchen Wizard
    GoWell
    Ava Progressive
    MentorLinkConnection
    Industries
    Notable Project

    Topflight Apps developed an online math learning platform. The platform utilizes various curricula to help students learn basic math, facts, and information. The app–equipped for students, parents, and teachers–tracks progress in the subject, meeting all of the client's requirements. 

    "The web app has been live for about a month, and we are finding that people and schools want to buy it and use it. The fact that it exists and it works and people are buying it is promising." – Founder, Online Math Learning Platform

  • 16
    $10,000+
    2 - 9 Employees
    Pasadena CA

    Interactivism is a digital product design and development company founded in 2013. Based in Pasadena, Calif., the team of 8 specializes in UX/UI design, custom software development, and AR/VR development. 

    Clients
    Dollar Shave Club
    Drucker Institute
    Velocify
    LegalZoom
    Industries
    Notable Project

    A women's apparel company hired Interactivism to develop UX design. They developed a new drag-and-drop photo-editing functionality on their website, which increased engagement and promoted content sharing. The feature was used by several thousand users upon its launch and resulted in longer sessions on the website. 

    "Their knowledge of UX/UI was tremendous. I’ve worked with several other providers, and, although Interactivism wasn't the least expensive option, they were by far the best." – CEO, Apparel Company

  • 17
    $10,000+
    2 - 9 Employees
    Los Angeles CA

    Founded in 2015, niftic agency is headquartered in Washington DC, and has a satellite office in Salt Lake City, Utah. niftic agency's team of around 5 employees focuses on web design, web development, and custom software development.The client appreciated niftic agency's technical expertise and innovative solutions.

    Clients
    The North Face
    International Rescue Committee
    Lexus
    Subaru
    Notable Project

    niftic agency was hired by an international trade agency that needed custom software to improve their ability to manage the backend of several brands' websites. niftic agency also developed a chatbot that could automatically screen leads, helping the client manage their high volume of inbound marketing.

    "They’re more engineering-based and utility-driven, which we like because it gives us an honest read on them. It also means that when a product goes awry—which they all do in some way—they’ll handle it well. That’s what we care about." - CEO, International Trade Agency

  • 18
    $50,000+
    10 - 49 Employees
    Manhattan Beach CA

    Isadora Agency is a California-based digital agency founded in 2009. Their team works with enterprise clients on their UX design systems, design, development, and branding needs.

    Clients
    News Corp
    Belkin International,
    Gartner
    Steve Madden
    Industries
    Notable Project

    Isadora Agency developed a website focused on employee benefits for a Fortune 500 media group. Isadora began their work by assessing the company's existing site and researching how other companies designed sites geared toward employee benefits. They created a new look for the site creating all designs from scratch and integrating with WordPress, which ultimately helped form a new strategic marketing tool.

    "They’ve empowered us to use innovative designs to communicate and maintain our website, brand and identity. Going forward, any email we send out and any PowerPoint we present will have the new aesthetics." – SVP, Media Company

  • 19
    $1,000+
    250 - 999 Employees
    Santa Clarita CA

    Ojas is an IT services company based in Hyderabad, India, with an office in Valencia, Calif. The company, founded in 2011, has more than 500 employees and provides web development, mobile app development, UX/UI design, IT staff augmentation, and application testing services. Ojas serves small and midmarket companies in various industries that include financial services, IT, and health care & medical. 

    Clients
    Cozillio Technologies
    InfusionSoft Inc
    Sepa Cyber Technologies
    Medintu
    Industries
    Notable Project

    An IT services and BPO company hired Ojas to do web application development, data migration, software testing, BPMN development, software architecture. Ojas completed the project and met all expectations.

    "Ojas has played an integral part in sucessful driving this project providing us with the right skill set and expertise." - IT Project Manager, IT Services and BPO Company

     

  • 20
    $5,000+
    10 - 49 Employees
    Los Angeles CA

    Wanted for Nothing, founded in 2017, is a development and design agency headquartered in Calif. The team of 12 focuses on web design, UX/UI design, and web development and works primarily with small and mid-market businesses. 

    Clients
    Keva NYC
    CityGlobal
    MatBoardCenter
    Notable Project

    Wanted for Nothing worked with a health and wellness portal to revamp the client’s portal, update the logic, and add new features to manage growth and enhance user retention. They conducted industry research, audit, and competitor analysis to create a backlog and action plan. The client expressed immense satisfaction with the product delivered. 


    “We surveyed current users and found out that they are really impressed with the new features and updates. Also, new user signups from our paid marketing increased.” - Founder, Health and Wellness Portal
     

  • 21
    $10,000+
    50 - 249 Employees
    Newport Beach CA

    Wve Labs is an end-to-end mobile and web app company based in Los Angeles with offices in Chicago, Dallas, and New York. Founded in 2015, this 50+ firm welcomes projects of any scope and difficulty.

    Clients
    J. Crew
    LG
    Sony Entertainment
    Westin Hotels
    Industries
    Notable Project

    Wve Labs started by creating a customer portal on the client’s website, then developed an app that integrated Apple Pay. The app increased the client’s sales and drew praise from users, earning the team recognition for their timeliness, customer-centric approach, and innovative product.

    “Everyone was on the same page about everything, which is extremely efficient from our end.” – Marketing & IT Director, Electronics Manufacturer

  • 22
    $10,000+
    2 - 9 Employees
    Los Angeles CA

    R\nd is a web agency founded in 2019 in Los Angeles with more than two employees. They are experts in web development, digital strategy, and conversion optimization services for small and mid-market firms across various industries.

    Clients
    Cisco
    IBM
    Google
    Notable Project

    R\nd provided WordPress development services for a public data management SaaS. The goal was to create developer-ready designs and have them executed. The SaaS platform now relies on R\nd as their development partner.

    “R/nd has broad and excellent development skills so they are able to deliver solutions for all our needs.” - Product Manager, Public Data Management SaaS

  • 23
    Undisclosed
    50 - 249 Employees
    Orange CA

    Scalio is a global digital product agency based in San Francisco, with offices in Atlanta and in Orange, Calif. The agency, founded in 2011, has more than 40 employees and provides, among others, web design, UX/UI design, and web development services to midmarket and other companies in various industries. 

    Clients
    Google
    Shell
    Uber
    Intuitive Surgical
    Notable Project

    A mobile solutions provider hired Scalio to create the components to create production environments for web, iOS, and Android that include testing, sales, and production. Scalio was also tasked to develop a robust management console that handles auditing, reporting, and account admin tasks. Scalio was able to undertake this project in less than six months, enabling the provider to significantly grow its business. 

    "Within the first 8 months post-launch we were able to convert, onboard, and train 700+ local businesses and over 2,000 local consumers." - COO, Mobile Solutions Provider

  • 24
    $25,000+
    10 - 49 Employees
    Marina del Rey CA

    Coreware Group is a full-stack mobile, IoT, and web app development company based in San Jose, Calif., with offices in Huntington Beach, Calif., and Belgrade, Serbia. The company, founded in 2016, has a team of more than 30 that provides a wide range of services that include mobile app development, web development, UX/UI design, web design, custom software development, and IoT development. Coreware Group serves small and larger-sized companies in various industries.

    Clients
    Mercedes Benz
    IBM
    Rug Doctor
    Magellan Jets
    Notable Project

    An insurance company hired Coreware Group to develop their website. Coreware Group worked closely with the company to create the required appearance, layout, some of the content, and the landing pages. After completing the website, they also provided the company's team with guidance on how to make certain adjustments using a very user-friendly platform. The new website attracted 88% more traffic and generated a significant increase in sales.

    "Coreware Group provides a strong and cohesive team that collaborates efficiently to complete tasks in a timely manner." - Sales & Marketing Manager, Insurance Company

  • 25
    $50,000+
    10 - 49 Employees
    Los Angeles CA

    DG Studio is a global creative agency, founded in 2008 and located in Los Angeles, India, and Mexico. They comprise 26 employees specializing in branding, UX/UI design, web development, graphic design, digital marketing, and app programming. They work with a range of clients, typically in real estate, customer services, and healthcare.

    Clients
    The Lake on Whilshire
    Sri Lanka Foundation
    LAMC Cosmetic Surgery Center
    Notable Project

    DG Studio created a multimedia website to promote a real estate’s 1.2 million-square-foot project. They worked well with the internal team to deliver multi-lingual marketing brochures, one-pagers, and reference guides. DG Studio's website and collateral earned positive reviews for the client from the local community and city.

    “The personal touch proved impressive at every level and each point of contact. The professional look and feel and easy-use of the website received multiple positive reviews not only from the city of Los Angeles, but also the community surrounding the project.” – President, Real Estate

  • 26
    $10,000+
    2 - 9 Employees
    Thousand Oaks CA

    Bynder Group is an inbound marketing and web design agency based in Thousand Oaks, Calif. The agency, founded in 2002, has a team of less than ten that provides web design, digital strategy, content marketing, email marketing, and UX/UI design services to small and midmarket companies and institutions in the business services, manufacturing, health care & medical, and other industries.

    Clients
    Semtech
    Unisource Solutions
    Giroux Glass
    Kythera Biopharmaceuticals
    Industries
    Notable Project

    A video retail network intially hired Bynder Group to design its logo, but expanded to other branding services that include research to develop its mission and value proposition. Through this ongoing engagement, the network was able to establish its brand among its customers and place it on a more proactive stance in the market. 

    "Bynder Group was instrumental in shaping and building a beautiful brand that we’re very proud of." - CEO & Founder, Video Retail Network

  • 27
    $10,000+
    10 - 49 Employees
    Los Angeles CA

    Digital Brand Group is a mobile and web app developer based in Irvine, CA with an office in Trivandrum, India. Since their founding in 2006, this 10+ company has delivered a stream of chart-topping and innovative app solutions.

    Clients
    HCL
    MarketingProfs
    Siemens
    Toyota
    Industries
    Notable Project

    From the custom software to native iOS and Android apps, Digital Brand Group augmented the services of a digital agency that was developing products for a Fortune 100 company. Throughout their ongoing five-year partnership, the client has appreciated the team’s responsiveness, seamless communication, and superior deliverables.

    “I am very impressed and satisfied with the service DBG provides. We have been through a lot together.” – CEO, Leading Digital Agency

  • 28
    $5,000+
    2 - 9 Employees
    Thousand Oaks CA

    TouchZen Media is a design and development agency based in Thousand Oaks, Calif. with no more than 10 experts. Since their founding in 2014, they have provided mobile app development, UX/UI design, and IT strategy consulting solutions to various clients.

    Clients
    Beachbody LLC
    FullyRaw Media LLC
    Rawvana Inc.
    Industries
    Notable Project

    TouchZen Media developed a mobile app for a wellness entrepreneur. The development of the app was inspired by the success of leaders in the same industry. TouchZen Media developed an app that ended up reaching #1 in six different countries.

    “The results of the engagement are on par with what I expected, and actually there was an over delivery.” - Founder, Wellness Entreprenuer

  • 29
    $10,000+
    2 - 9 Employees
    Burbank CA

    CT Software Solutions is an UX design agency. The small Burbank, California-based company was founded in 2020. Their team provides ux/ui design, custom software development, web development, mobile app development, and more.

    Industries
    Notable Project

    A marketplace platform hired CT Software Solutions for web and mobile app development. The goal was to build a mobile app that enabled retailers to connect with customers. 

    "They delivered fast with top-notch quality."

  • 30
    $25,000+
    2 - 9 Employees
    Los Angeles CA

    Colorflow Creative is an LA-based digital design firm founded in 2020. Their team of approximately 2–3 employees primarily serves small businesses across a range of industries. Their primary offerings are UX/UI design, web design and development, and mobile applications. 

    Clients
    GoMrkt
    Hilton Honors
    Cinema 16
    Industries
    Notable Project

    To assist their client in a rebrand, Colorflow Creative designed a website for a wedding cinematographer. They also delivered brand assets and collateral. Their work received radiant feedback from the client, who now enjoys a revamped digital presence.

    "She effectively translated my articulated needs into a visual reality. The website build was executed fairly quickly." — Owner, Wedding Cinematography Business

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NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT