Top 100 Usability Testing Companies in San Francisco
March 2023Looking for a top usability testing agency in San Francisco?
Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates.
For example, let's say you're looking at Analytics and notice visitors to your website often visit one page only. You may hypothesize that your navigation is not user friendly. You could design and develop an updated navigation, or you could hold user tests to vet your hypothesis and get suggestions for navigation features your users need.
User testing may seem time consuming up-front, but it ultimately saves time and money later. For expert assistance, consider hiring a usability testing company. Usability testing services define test scenarios, identify test subjects, conduct the tests, and compile feedback for you.
To assist you in your search for a partner, we’ve compiled this list of the top usability testing companies in San Francisco. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best San Francisco Usability Testing Services
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1
- $25,000+
- 10 - 49 employees
- San Mateo, CA
Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.
Clients
- Fiserv
- Intuit
- Dell EMC
- Walmart
Industries
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Momentum Design Lab provided design services for a biotech company. After conducting a brief, they began the iterative design work and improved the platform's UI/UX for easier browsing of extensive data.
"They had the ability to quickly and fearlessly adapt to a new industry and understand a technical subject."
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2
- $25,000+
- 10 - 49 employees
- San Francisco, CA
Neuron is a San Francisco based digital design agency. They were founded in 2016 and have a team of 9 employees who specialize in user experience design, digital strategy, and front-end development.
Clients
- Vivint
- Vendr
- Rutter
- ThoughtSpot
Industries
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Neuron has redesigned the application for a creator economy startup. It’s a community-based app to connect creators with users, and they’ve rebuilt everything from scratch using Figma and React Native.
"Their strong points are their personability and rigor in their implementation."
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3
- $25,000+
- 10 - 49 employees
- San Francisco, CA
WANDR is a product strategy and UX design firm based in Los Angeles. Founded in 2016, the team of 14 specializes in UX/UI design. They work primarily with small and midmarket-level businesses, focusing on IT, business services, and healthcare and medical.
Clients
- U.S. Air Force
- WWF
- IBM
- Dollar Shave Club
Industries
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WANDR leveraged Figma and Adobe XD to redesign a retail solution company's marketplace. The business goal was to increase the client's conversion rate.
"Expect good results, high-quality expertise, and good project management."
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4
- $100,000+
- 50 - 249 employees
- San Francisco, CA
ArcTouch was founded in 2008 and has offices in San Francisco, Calif., New York, and Florianópolis, Brazil. They excel at app development, blockchain, and UX/UI design. They guide their enterprise clients through the app building process by defining a strategy for the best user experience, planning the visual design, developing and testing the prototype, and ensuring optimization and growth.
Industries
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ArcTouch was directly involved in creating a mobile app for a luxury electric vehicle automaker. They aimed to integrate their products with IoT assistants such as Apple Watch, Siri, and Google assistant.
"They also cared about their work quality and often gave great suggestions on improving our UX."
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5
- $25,000+
- 10 - 49 employees
- San Francisco, CA
Founded in 2018, Together is a creative agency. Their team of around 10 employees is based in London. They focus on web development and design and branding.
Clients
- Mosaic
- SeedLegals
- Amazon
- Coast
Industries
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A brand, naming, and language studio was looking to supplement their branding and web design efforts, so they hired Together to develop the strategy, design, assets, and website of one of their customers.
"We think very highly of them, and we hope to work with them again in the future."
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6
- $25,000+
- 50 - 249 employees
- San Francisco, CA
Founded in 2000, Blink UX has almost 20 years of experience in the IT sector. True to their name, Blink UX specializes in UX/UI design but also offers mobile and web development, research, strategy, and design services.
Clients
- Amazon
- NASA
- Apple
- Disney
Industries
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Blink UX designed an e-commerce website, condensing several branch URLs into one comprehensive site. They worked on UX, UI, content development, and stakeholder research before providing a spec to developers.
"They did really great, especially when things were outside of scope. The project got very complex."
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7
- $50,000+
- 10 - 49 employees
- San Francisco, CA
Headquartered in Chicago, Illinois, Greensighter is an user experience agency. Founded in 2019, the small team specializes in ux/ui design and graphic design.
Clients
- Microsoft
- Lenovo
- 365DataScience
- Alcove
Industries
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Greensighter conducted research to determine the UI/UX and functionality of a web app. They then created a low-fidelity wireframe using Justinmind to allow integration into the AuditBoard.
"We appreciate the pricing as it worth it."
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8
- $25,000+
- 10 - 49 employees
- San Francisco, CA
Zazz is a Seattle-based mobile app development company founded in 2011. They have an additional office in San Francisco. Their team of approximately 50 employees serves clients of all sizes and industries. In addition to app development, they also specialize in enterprise app modernization and UX/UI design.
Clients
- Inclose
- Ideal Smart
- Sparehandz
Industries
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Zazz has designed a mobile application for an employee wellness and fitness company. They’ve used Figma for the design, and they’re currently working on development using React Native, MongoDB, and Node.js.
“We like that Zazz cares about the details. They’re great at explaining everything they’re doing.”
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9
- $100,000+
- 10 - 49 employees
- San Francisco, CA
WLCM App Studio is a software development firm launched in 2011. The small San Francisco, California-based team specializes in custom software development, mobile app development, ux/ui design, application testing, and more.
Industries
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WLCM App Studio has provided custom development services for a community tech startup. They’ve built a web application and a networking platform from scratch, working on wireframes and UX/UI design as well.
“Their attitude around accountability is vital for us. They act as an extended part of our team.”
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10
- $100,000+
- 10 - 49 employees
- Half Moon Bay, CA
Zurgerberg Inc is a mobile app consultancy founded in 2019 in Half Moon Bay, Calif. With 10+ employees on board, they mainly provide mobile app development and product design. Their clients consist of small-sized companies in consumer products and business services industries, with a few enterprise-level clients as well.
Clients
- Screenshop (recently acquired)
- Treuth
- Sport Source.
Industries
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Tap Clinic (formerly Zurgerberg Inc) developed a mobile app for a company that created an AI-backed style lens. The goal was to make an app with full and flexible backend control and to have the app acquired by a major tech firm.
"I was most impressed by their willingness to take on new features outside the scope of standard iOS development."
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11
- $50,000+
- 10 - 49 employees
- San Francisco, CA
Founded in 2015, Geekbears is a Web and Mobile Design & Development company based in California. They have served 200+ customers, and the list is growing. They worked with clients like Samsung, Harvard, and Indeed. From ideation to launching a digital product, Geekbears walk its clients through the entire process. Their main focus is to help businesses create stunning web and mobile applications to help make the world a more productive one.
Clients
- Samsung
- Harvard Medical School
- Indeed
- UC Berkeley
Industries
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Geekbears is creating a customized mobile app for a wellness company. The client also wants an admin dashboard to provide their wellness services with a mixture of technologies.
"They have a wonderful design team and we are extremely happy with the results so far."
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12
- $25,000+
- 10 - 49 employees
- San Francisco, CA
Tendo Communications is a content marketing company. They specialize in content marketing, digital strategy, marketing strategy, ux/ui design, and more and were established in 1999. Their small team is San Francisco, California-based.
Industries
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Tendo Communications created LinkedIn banners for a cloud computing company. The team also worked on customer sales PowerPoint presentations and infographics to summarize existing press releases.
“They’re extremely professional and quick to adapt and understand business problems.”
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13
- $100,000+
- 10 - 49 employees
- San Francisco, CA
Awesomed is a data-driven UX/UI design agency based out of San Francisco, Calif., with satellite offices in Los Angeles and San Jose, Calif. The agency was founded in 2015 and has a small team of around 10 employees. In addition to UX/UI, Awesomed also provides web design, programming and scripting, and mobile platform services.
Clients
- Intel
- Uber
- Oracle
- Nutanix
Industries
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AWSMD built an application from scratch for a government medical center. The app was a QR code scanner; they developed it using Flutter following the client’s design.
“AWSMD did a great job, and the application worked well.”
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14
- $10,000+
- 10 - 49 employees
- San Francisco, CA
QClay Design is a web design company. Headquartered in , California, their small team focuses on web design, mobile app development, digital strategy, mobile & app marketing, and more. The company was established in 2019.Clients
- SoftBank
- a16z
- Airbnb
Industries
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QClay provided web development services for a cryptocurrency company. They designed and built the site from scratch using React, creating animations and working on Web3 integrations.
“They stood out for their transparency, design experience, and talent for creating great animations.”
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15
- $25,000+
- 10 - 49 employees
- Oakland, CA
Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.
Clients
- American Foundation for the Blind
- Fair Trade USA
- Smithsonian Institution
- Environmental Defense Fund
Industries
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Kalamuna redesigned the website of a research center. They improved the site’s UX/UI and usability, making it easier to update and edit. They provided a two-week warranty after the site’s launch.
“It felt like we could trust their expertise and ability to deliver.”
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16
- $50,000+
- 10 - 49 employees
- San Francisco, CA
Dayspring Technologies is a custom software and web development firm founded in 1997. They have just under 30 employees based in their San Francisco office. Much of their work focuses on custom software development for in-house platforms, but they also build client-side web apps, user interfaces, and e-commerce platforms.
Clients
- American Red Cross
- BSN Sports
- Fund for Shared Insight
- Golden State Warriors
Industries
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Dayspring Partners (formerly Dayspring Technologies) built a database based off of PHP, including the frontend design work and some backend work. The database has a web interface that manages opinions about the articles it stores. The work is ongoing.
“They’re responsive, fast, and very detail-oriented.”
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17
- $10,000+
- 2 - 9 employees
- Piedmont, CA
OAK THEORY, an UX company, was founded in 2020. Their small team is headquartered in New York, New York and Piedmont, California and offers ux/ui design, product design, and branding.
Industries
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OAK THEORY provided branding services for an IT services firm. They held workshops to help the client figure out their brand identity, as well as establish a brand that differentiates them from the competition.
"Their comprehensiveness was great, and they challenged me to ask myself questions I would never have thought of."
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18
- $50,000+
- 2 - 9 employees
- Oakland, CA
Founded in 2016, Definery is a digital product design company based in Oakland, Calif. Their small team of 6 specializes in UX/UI design, product design, web design, and more for mainly small businesses.
Clients
- A3 Ventures
- Azlo
- BBVA
- Card.com
Industries
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Definery provided UI/UX design services for a women's health app. The team performed market research, created user-friendly content, and built wireframes to the clinet's specifications.
"They try to build something they believe in; it’s quite unique."
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19
- $5,000+
- 10 - 49 employees
- San Francisco, CA
Digital Ego is a full-service creative agency based in San Francisco, with offices in Den Haag, Netherlands and Chisinau, Moldova. The agency, founded in 2017, has a team of more than ten that provides a wide range of services that include e-commerce development, branding, social media marketing, and advertising. Digital Ego serves midmarket and other-sized companies in the advertising & marketing, real estate, retail, e-commerce, consumer products & services, and legal cannabis industries.
Clients
- Visely
- Nescafe
- UNICEF
- United Nations
Industries
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Digital Ego conducted rebranding efforts to help a SaaS company establish a more coherent and professional brand identity. They created a new logo, brand book, style guides, and other marketing materials.
"They assumed the role of a trusted advisor and were happy to guide us through the process to achieve the best result."
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20
- $1,000+
- 50 - 249 employees
- Albany, CA
ESP Inspire is an e-commerce firm based in Albany, Calif. Founded in 2001, their team of 150 serves clients in the e-commerce, and consumer products sectors. Services include corporate identity, content development, and WooCommerce development.
Industries
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ESP Inspire took over web maintenance after the internal manager was let go. They updated the headers and address information, and they currently provide general maintenance and upkeep.
“They meet our maintenance standards.”
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21
- Undisclosed
- 50 - 249 employees
- San Francisco, CA
Scalio is a global digital product agency based in San Francisco, with offices in Atlanta and in Orange, Calif. The agency, founded in 2011, has more than 40 employees and provides, among others, web design, UX/UI design, and web development services to midmarket and other companies in various industries.
Clients
- Viacom
- Shell
- Uber
Industries
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Scalio reached out to a mobile solutions provider to offer iOS and Android solutions. The team was in charge of overhauling the company's existing platform into one that's more scalable.
"From beginning to end project management is fast and transparent."
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22
- $5,000+
- 10 - 49 employees
- San Mateo, CA
Located in San Mateo, California and Beograd, Serbia, Action Engine is a software development firm. They offer custom software development, web development, ux/ui design, mobile app development, and more and were launched in 2017.Clients
- ESRI
- Foursquare
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Action Engine built a cloud-based commercial real estate investment software. They wanted an online marketplace to support property developers and investors to manage.
"They were flexible as our business or requirements had to change."
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23
- $10,000+
- 10 - 49 employees
- San Francisco, CA
415Agency is a UX/UI design firm based in San Francisco. Since 2004, the team of 6 has been specializing in UX/UI design.
Clients
- Polaroid
- Aspire Lifestyles
- DuPont Tate & Lyle Bio Products
- Pillo Health
Industries
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415Agency redesigned a clinical application for the cloud. The platform is high-end and targets the client’s ideal audience.
“They listened to what I wanted and made it happen. They methodically dug into what we needed by asking questions.”
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24
- $1,000+
- 50 - 249 employees
- San Francisco, CA
Polosoft Technologies is a midsize user experience company. Located in Essex, Maryland and Bhubaneswar, India, the company was founded in 2016. Their team specializes in ux/ui design, custom software development, web development, mobile app development, and more.
Industries
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Polosoft Technologies was assigned by an IT services company to create IoT solutions for a healthcare app. Their platform is expected to measure hand and wrist strength using iOS and Android phones.
"They had a great tech team with a versatile tech stack. They would come with a new approach and with handy solutions."
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25
- $25,000+
- 10 - 49 employees
- San Francisco, CA
The Savage Bureau is a design and branding agency located in San Francisco. Providing services related to branding, web design, and UX/UI design. The 6-person team has been in businesses since 2016.
Clients
- Topcon
- Kilroy Realty
- Align Real Estate
- CIM Group
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The Savage Bureau provides support across a wide range of projects. Amongst other tasks, they’ve redesigned a website, implemented SEO efforts, and help create various marketing materials for industry events.
"They offer great transparency and communication, making a strong, personable relationship easy to maintain."
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26
- $25,000+
- 2 - 9 employees
- San Francisco, CA
Founded in 2018, Imua software development and UX design firm based in San Francisco, Calif. They have a small team of fewer than 10 employees. They also provide branding and product design services.
Clients
- Hey Hero
- PodCave
- Uneebo
- CJA
Industries
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Imua provided branding and UX/UI design services to a recruiting firm. They helped the client rebrand in light of company growth.
"I’ve enjoyed working with them."
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27
- $50,000+
- 10 - 49 employees
- San Francisco, CA
Infuse is a software development company based in San Francisco. The company, founded in 2014, has a team of around 20 that provides custom software development, mobile app development, and UX/UI design services. Infuse serves enterprise and smaller-sized companies in various industries that include financial services, medical, and IT.
Clients
- Ready Responders
- Card Connect
- Clover
- Donors Choose
Industries
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Infuse spearheaded the integration of a financial startup's charity checkout app with Shopify, Magento, and a POS platform. They took care of its front- and backend and integrated a roundup functionality.
"They were very thoughtful and deliberate in their approach."
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28
- $10,000+
- 50 - 249 employees
- San Francisco, CA
FutureSight is an e-commerce development firm. The small , United Kingdom-based firm was launched in 2010. Their services include e-commerce development, branding, web design, and IT managed services.
Industries
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FutureSight has provided digital marketing and branding services for a repair and replacement company. The team has built the client's brand identity and helped their business grow online.
"The team's communication and extra mile efforts are notable in the partnership."
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29
- $50,000+
- 10 - 49 employees
- San Francisco, CA
MageBinary is an e-commerce development firm launched in 2012. Their small team is based in Auckland, New Zealand. Their services include e-commerce development, ERP consulting and SI, web development, digital strategy, and more.
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30
- $5,000+
- 2 - 9 employees
- Sausalito, CA
SevenDesign is a branding firm headquartered in Sausalito, California. The small company was founded in 2001. Their team offers branding, graphic design, web design, logo, and more.
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SevenDesign was hired by a bicycle brand to design their site's UI/UX. They also helped develop the branding and identity of the client's new sub-brand.
"The combination of their top-tier creative talent and personal service is unique in my 30 years of experience."
Most Reviewed Usability Testing Company in San Francisco
Check out an Usability Testing Company in San Francisco with the most new reviews in the past 12 months.
Usability Testing Company
San Francisco
- 11 6 new reviews
- 12 6 new reviews
- 13 5 new reviews
- 14 4 new reviews
- 15 4 new reviews
