Top 100 Inbound Call Centers in the United Kingdom
March 2023Looking for a top inbound call center in the United Kingdom?
Inbound call centers can make all the difference to your business.
To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in United Kingdom. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best United Kingdom Inbound Call Center Companies
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1
- Undisclosed
- 250 - 999 employees
- Wrexham, United Kingdom
Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.
Clients
- Eagle Bioscience
- BMW
- The Federal Saving Bank
- Keller Williams
Industries
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A kickboxing fitness facility engages Moneypenny to provide answering services. In addition to answering phone calls, the team records and forwards messages for the client to later address.
"They’re friendly, timely, and receptive to my requests."
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2
- $1,000+
- 10 - 49 employees
- Thatcham , United Kingdom
Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.
Clients
- Knight Frank
- Volkswagen Group UK
- HelpAge International
- NRG networks
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An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system.
"The quality of their receptionists really stands out."
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3
- Undisclosed
- 10 - 49 employees
- Burscough, United Kingdom
Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.
Industries
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Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.
"They are proactive, and we have no intention of changing Face For Business for another agency."
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4
- Undisclosed
- 1,000 - 9,999 employees
- Birkenhead , United Kingdom
The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.
Clients
- Plusnet
- at800
- River Island
- ATOS
Industries
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The Contact Company is providing 24/7 customer support for technical and sales issues. They offer assistance via phone, email, social media, live chat, and corporate web forums.
“The Contact Company easily surpassed our goal for 80% customer satisfaction.”
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5
- $250,000+
- 250 - 999 employees
- Leeds, United Kingdom
Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.
Industries
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Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.
"They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company
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6
- Undisclosed
- 10 - 49 employees
- Harlow, United Kingdom
Answering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.Visit SiteNotable Project
A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client.
“Our patients love them and compliment how professional they are.”
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7
- $1,000+
- 2 - 9 employees
- Leicester, United Kingdom
Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.
Clients
- App Sapiens
- Go Gloucestershire Communications
- Fourwards at Ashfields
- Jackloc
Industries
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Paragon Sales Solutions provides telesales services to a website development agency. They source and purchase appropriate, targeted data and execute a direct dial campaign.
"They showcase a professional approach and provide great results."
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8
- $1,000+
- 2 - 9 employees
- London, United Kingdom
W&T Solutions is a web development company established in 2021. Their small team is in London, United Kingdom and focuses on web development, mobile app development, social media marketing, e-commerce development, and more.
Industries
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A truck dispatch services company tapped Web & Tech Solutions to design their logo. The team then developed a WordPress website for the client and optimized the site's content.
"I was really impressed with their eagerness to help. They did not make any false promises."
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9
- $1,000+
- 50 - 249 employees
- Nottingham , United Kingdom
Phone answering service Answer4u is located in Nottingham , United Kingdom. The agency provides voice services and non-voice bpo/back office services and is midsize.The agency was founded in 2004.
Visit SiteIndustries
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10
- $5,000+
- 50 - 249 employees
- London, United Kingdom
Sales outsourcing company SalesCaptain was launched in 2021. Their small team is located in London, United Kingdom. SalesCaptain provides sales outsourcing, direct marketing, CRM consulting and SI, call center services, and more.
Clients
- AdLib DSP
- Pixofix
- SearchMagic
- GWork
Industries
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SalesCaptain led a marketing campaign for a growth finance company. They led an initiative to identify targeted contacts to spark conversations and drive conversions.
"Their professionalism, experience, and leadership approach resulted in a true partnership relationship."
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11
- $10,000+
- 50 - 249 employees
- Brighton, United Kingdom
Located in Brighton, United Kingdom, The Telemarketing Company is an answering service. Launched in 1990, the midsize team provides voice services.
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12
- $1,000+
- 10 - 49 employees
- North Walsham, United Kingdom
Origin Client Acquisition LTD is a North Walsham, United Kingdom-based call center. The firm specializes in voice services, non-voice bpo/back office services, other marketing, email marketing, and more and is small.The firm was founded in 2016.Visit SiteIndustries
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13
- $1,000+
- 250 - 999 employees
- London, United Kingdom
Located in London, United Kingdom, Online Giants is a midsize call center. They focus on voice services and were established in 2013.Visit Site -
14
- $1,000+
- 250 - 999 employees
- London, United Kingdom
CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.
Industries
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CALLCARE provided call answering services for a software company. They were hired to take out-of-hours calls from clients and either route the query to the client's engineers or email it for triage.
"Most emails were ignored."
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15
- Undisclosed
- 1,000 - 9,999 employees
- Marlow, United Kingdom
Whistl is a large Marlow, United Kingdom-based fulfillment company. Established in 1950, the team specializes in fulfillment, logistics & supply chain consulting, warehousing & distribution, customer service outsourcing, and more.
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16
- $1,000+
- 10 - 49 employees
- Roslin, United Kingdom
Connect Communications Services Ltd is a call center. They are headquartered in Roslin, United Kingdom and have a small team. Their services include voice services.Visit SiteIndustries
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17
- Undisclosed
- 50 - 249 employees
- Lowestoft , United Kingdom
Pocket Receptionist is a midsize answering service. Headquartered in Lowestoft , United Kingdom, the company was founded in 2016. Their services include voice services.Visit Site -
18
- $1,000+
- 250 - 999 employees
- Bury, United Kingdom
Launched in 2012, FM Outsource is a call center. The midsize team specializes in voice services, non-voice bpo/back office services, business consulting, translation, and more. The firm is located in Bury, United Kingdom and Bolton, United Kingdom.Visit Site -
19
- $1,000+
- 50 - 249 employees
- Wokingham , United Kingdom
The Answer Centre, a call center company, was established in 2000. Their midsize team is in Wokingham , United Kingdom and Edinburgh, United Kingdom and provides voice services and non-voice bpo/back office services.Visit Site -
20
- $1,000+
- 10 - 49 employees
- Portchester, United Kingdom
Ultracomms is a telephone answering service in Portchester, United Kingdom. Founded in 2004, the small team offers voice services.Visit SiteIndustries
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21
- $1,000+
- 10 - 49 employees
- Bristol, United Kingdom
Phone answering service Virtually There was founded in 2012. The firm offers voice services and has a small team.Visit Site -
22
- $1,000+
- 50 - 249 employees
- Monks Risborough, United Kingdom
CATI call center, a call center, was launched in 2011. The midsize team focuses on voice services, event marketing & planning, market research, public relations, and more. The firm is in Kyiv, Ukraine and Monks Risborough, United Kingdom.Visit SiteIndustries
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23
- $1,000+
- 50 - 249 employees
- Colchester, United Kingdom
Established in 1989, GFM ClearComms is an answering service. The midsize team focuses on voice services, email marketing, fulfillment, pay per click, and more. The agency is in Colchester, United Kingdom.Visit SiteIndustries
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24
- $1,000+
- 10 - 49 employees
- Harlow, United Kingdom
Answering service company Zebra Connexions Ltd is headquartered in Harlow, United Kingdom. The small team focuses on call center services and back office outsourcing. The company was established in 2004.Visit Site -
25
- $1,000+
- 10 - 49 employees
- London , United Kingdom
BPO Recruit is a call center. The small London , United Kingdom-based agency was founded in 2009. Their services include voice services.Visit SiteIndustries
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26
- $1,000+
- 10 - 49 employees
- Romsey , United Kingdom
Impact Call Center, a small call center, is in Romsey , United Kingdom. The team specializes in voice services and non-voice bpo/back office services.
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27
- Undisclosed
- 50 - 249 employees
- Glasgow, United Kingdom
Go-centric Limited is a midsize call center. Established in 1996, the team provides voice services, non-voice bpo/back office services, business consulting, custom software development, and more. The firm is located in Glasgow, United Kingdom.Visit Site -
28
- $5,000+
- 10 - 49 employees
- London , United Kingdom
Call Vidia is a non-voice bpo/back office services and answering service company located in Bakersfield, California and London , United Kingdom. The small company was launched in 2018. Their team focuses on non-voice bpo/back office services and voice services.Visit Site -
29
- Undisclosed
- 2 - 9 employees
- Penryn, United Kingdom
Sentics Customer Care Ltd, a call center, is based in Penryn, United Kingdom. The firm offers voice services and non-voice bpo/back office services and has a small team.The firm was founded in 2021.Industries
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Sentics Customer Care Ltd provided call center services for a driving learning platform. They took charge of answering customer calls on a regular basis.
"It was extremely easy to work with their team."
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30
- Undisclosed
- 2 - 9 employees
- Newquay, United Kingdom
Call a Real Person is a customer service outsourcing company launched in 2006. Located in Newquay, United Kingdom, their small team offers customer service outsourcing.Visit SiteIndustries
