Top 100 Inbound Call Centers in the United Kingdom

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Top 100 Inbound Call Centers in the United Kingdom

December 2022

Looking for a top inbound call center in the United Kingdom?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in United Kingdom. 

List of the Best United Kingdom Inbound Call Center Companies

  • 1
    • Scheduling

      4.9
    • Quality

      4.6
    • Cost

      4.9
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Wrexham, United Kingdom

    Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.

    Industries

    Notable Project

    Moneypenny provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads.

    "They got the job done."

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  • 2
    • $1,000+
    • 10 - 49 employees
    • Thatcham, United Kingdom

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

    Clients

    • Knight Frank
    • Volkswagen Group UK
    • HelpAge International
    • NRG networks

    Notable Project

    Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate. 

    "They understand our business and our goals."

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  • 3
    • Undisclosed
    • 10 - 49 employees
    • Burscough, United Kingdom

    Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.

    Industries

    Notable Project

    Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.

    "They are proactive, and we have no intention of changing Face For Business for another agency."

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  • 4
    • Undisclosed
    • 1,000 - 9,999 employees
    • Birkenhead, United Kingdom

    The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.

    Clients

    • Plusnet
    • at800
    • River Island
    • ATOS

    Industries

    Notable Project

    The Contact Company provides call center services for a specialized online retailer.

    "Their team is committed to transparency and finding ways to address any obstacle that we meet."

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  • 5
    • Scheduling

      4.3
    • Quality

      4.3
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Leeds, United Kingdom

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries

    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

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  • 6
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      4.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Harlow, United Kingdom
    Answering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.

    Notable Project

    A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client.

    “Our patients love them and compliment how professional they are.”

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  • 7
    • $1,000+
    • 2 - 9 employees
    • Leicester, United Kingdom

    Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.

    Clients

    • App Sapiens
    • Go Gloucestershire Communications
    • Fourwards at Ashfields
    • Jackloc

    Industries

    Notable Project

    Paragon Sales Solutions helped an LMS provider generate qualified leads via cold calling. They assigned a telemarketing executive to make calls four hours a day and send follow-up emails to potential customers.

    "They effectively conveyed the information the prospects needed to hear to book a meeting to learn more."

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  • 8
    • $1,000+
    • 50 - 249 employees
    • Nottingham, United Kingdom

    Phone answering service Answer4u is located in Nottingham , United Kingdom. The agency provides voice services and non-voice bpo/back office services and is midsize.The agency was founded in 2004.

    Industries

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  • 9
    • $5,000+
    • 50 - 249 employees
    • London, United Kingdom

    Sales outsourcing company SalesCaptain was launched in 2021. Their small team is located in London, United Kingdom. SalesCaptain provides sales outsourcing, direct marketing, CRM consulting and SI, call center services, and more.

    Clients

    • AdLib DSP
    • Pixofix
    • SearchMagic
    • GWork

    Industries

    Notable Project

    SalesCaptain led a marketing campaign for a growth finance company. They led an initiative to identify targeted contacts to spark conversations and drive conversions.

    "Their professionalism, experience, and leadership approach resulted in a true partnership relationship."

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  • 10
    • $1,000+
    • 2 - 9 employees
    • London, United Kingdom

    W&T Solutions is a web development company established in 2021. Their small team is in London, United Kingdom and focuses on web development, mobile app development, social media marketing, e-commerce development, and more.

    Industries

    Notable Project

    A truck dispatch services company tapped Web & Tech Solutions to design their logo. The team then developed a WordPress website for the client and optimized the site's content. 

    "I was really impressed with their eagerness to help. They did not make any false promises."

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  • 11
    • Scheduling

      0.5
    • Quality

      1.0
    • Cost

      3.0
    • NPS

      0.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • London, United Kingdom

    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.

    Industries

    Notable Project

    CALLCARE provided call answering services for a software company. They were hired to take out-of-hours calls from clients and either route the query to the client's engineers or email it for triage.

    "Most emails were ignored."

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  • 12
    • $10,000+
    • 50 - 249 employees
    • Brighton, United Kingdom

    Located in Brighton, United Kingdom, The Telemarketing Company is an answering service. Launched in 1990, the midsize team provides voice services.

    Industries

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  • 13
    • $1,000+
    • 10,000+ employees
    • Milton Keynes, United Kingdom

    Non-voice bpo/back office services and answering service company Konecta was launched in 1999. Their large team is located in Milton Keynes, United Kingdom. Their services include non-voice bpo/back office services and voice services.

    Industries

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  • 14
    • Undisclosed
    • 250 - 999 employees
    • London, United Kingdom

    Phone answering service Sabio was launched in 1998. Their midsize team is in London, United Kingdom. Their services include voice services.

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  • 15
    • $1,000+
    • 250 - 999 employees
    • Southend-on-sea, United Kingdom

    Call center Ventrica was founded in 2010. They are located in Southend-on-sea, United Kingdom and have a midsize team. Ventrica focuses on voice services, HR services, and non-voice bpo/back office services.

    Industries

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  • 16

    Worked with Connect Communications Services Ltd?

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    • $1,000+
    • 10 - 49 employees
    • Roslin, United Kingdom

    Connect Communications Services Ltd is a call center. They are headquartered in Roslin, United Kingdom and have a small team. Their services include voice services.

    Industries

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  • 17
    • $1,000+
    • 250 - 999 employees
    • Salford, United Kingdom

    AlldayPA, an answering service company, is based in Salford, United Kingdom. The midsize agency was launched in 1999. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 18
    • $1,000+
    • 10 - 49 employees
    • Wembley, United Kingdom

    Confero is a call center company. Launched in 2001, the team provides voice services and non-voice bpo/back office services. Their small agency is Wembley, United Kingdom-based.

    Industries

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  • 19
    • $1,000+
    • 250 - 999 employees
    • Bury, United Kingdom

    Launched in 2012, FM Outsource is a call center. The midsize team specializes in voice services, non-voice bpo/back office services, business consulting, translation, and more. The firm is located in Bury, United Kingdom and Bolton, United Kingdom.

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  • 20
    • $1,000+
    • 2 - 9 employees
    • South Queensferry, United Kingdom

    Aquarius is a call center. They are in South Queensferry , United Kingdom and have a small team. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 21
    • $1,000+
    • 10 - 49 employees
    • Portchester, United Kingdom

    Ultracomms is a telephone answering service in Portchester, United Kingdom. Founded in 2004, the small team offers voice services.

    Industries

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  • 22
    • $1,000+
    • 50 - 249 employees
    • Borehamwood, United Kingdom

    JAM is a call center service. Their midsize team is located in Borehamwood , United Kingdom. The firm focuses on voice services. The firm was launched in 1977.

    Industries

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  • 23
    • $1,000+
    • 250 - 999 employees
    • Sheffield, United Kingdom

    Headquartered in Sheffield, United Kingdom, Ant Marketing is a midsize call center service. They offer voice services and were established in 1989.

    Industries

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  • 24
    • Undisclosed
    • 10 - 49 employees
    • Edinburgh, United Kingdom

    Hudson House is a telephone answering service. They are headquartered in Edinburgh , United Kingdom and have a small team. Their team provides voice services and non-voice bpo/back office services.

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  • 25
    • Undisclosed
    • 2 - 9 employees
    • Middlesbrough, United Kingdom

    EvaluAgent, a call center, was founded in 2012. Their small team is located in Middlesbrough, United Kingdom. Their services include voice services.

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  • 26
    • $1,000+
    • 10 - 49 employees
    • Bristol, United Kingdom

    Phone answering service Virtually There was founded in 2012. The firm offers voice services and has a small team.

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  • 27
    • Undisclosed
    • 50 - 249 employees
    • Lowestoft, United Kingdom

    Pocket Receptionist is a midsize answering service. Headquartered in Lowestoft , United Kingdom, the company was founded in 2016. Their services include voice services.

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  • 28
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    RSVP is a non-voice bpo/back office services company. Their small team is located in London, United Kingdom. Their services include non-voice bpo/back office services, voice services, and social media marketing.

    Industries

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  • 29

    Worked with Origin Client Acquisition LTD?

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    • $1,000+
    • 10 - 49 employees
    • North Walsham, United Kingdom

    Origin Client Acquisition LTD is a North Walsham, United Kingdom-based call center. The firm specializes in voice services, non-voice bpo/back office services, other marketing, email marketing, and more and is small.The firm was founded in 2016.

    Industries

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  • 30
    • $1,000+
    • 10 - 49 employees
    • Salterforth, United Kingdom

    North Star Direct is an answering service. They are based in Salterforth, United Kingdom and have a small team. Their services include voice services and non-voice bpo/back office services. The company was established in 2007.

    Industries

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