Top 100 Inbound Call Centers in the United Kingdom
November 2023Looking for a top inbound call center in the United Kingdom?
Inbound call centers can make all the difference to your business.
To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in United Kingdom. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best United Kingdom Inbound Call Center Companies
-
1
- Undisclosed
- 250 - 999 employees
- Wrexham, United Kingdom
Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.
Clients
- Eagle Bioscience
- BMW
- The Federal Saving Bank
- Keller Williams
Industries
Visit SiteNotable Project
A kickboxing fitness facility engages Moneypenny to provide answering services. In addition to answering phone calls, the team records and forwards messages for the client to later address.
"They’re friendly, timely, and receptive to my requests."
- Get Started
Get connected with a company for free
Tell us about your project, and we'll match you with vetted companies that meet your requirements.
-
2
- $1,000+
- 10 - 49 employees
- Thatcham , United Kingdom
Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.
Clients
- Knight Frank
- Volkswagen Group UK
- HelpAge International
- NRG networks
Industries
Visit SiteNotable Project
Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate.
"They understand our business and our goals."
-
3
- Undisclosed
- 10 - 49 employees
- Burscough, United Kingdom
Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.
Industries
Visit SiteNotable Project
Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.
"They are proactive, and we have no intention of changing Face For Business for another agency."
-
4
- $1,000+
- 10 - 49 employees
- Countesthorpe, United Kingdom
Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.
Clients
- App Sapiens
- Go Gloucestershire Communications
- Fourwards at Ashfields
- Jackloc
Industries
Visit SiteNotable Project
Paragon Sales Solutions has provided call center services for an IT company. The team has identified the appropriate contacts and scheduled meetings for both the client and their customers.
"They were very responsive and quick."
-
5
- $5,000+
- 50 - 249 employees
- London, United Kingdom
Sales outsourcing company SalesCaptain was launched in 2021. Their small team is located in London, United Kingdom. SalesCaptain provides sales outsourcing, direct marketing, CRM consulting and SI, call center services, and more.
Clients
- WorkReduce
- The C2 Group
- Location3
- AdLib DSP
Industries
Visit SiteNotable Project
SalesCaptain handled an SEO agency's lead generation efforts. They were tasked with managing the client's outbound sales solution to streamline their sales processes.
"They had a proactive approach."
-
6
- Undisclosed
- 1,000 - 9,999 employees
- Birkenhead , United Kingdom
The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.
Clients
- Plusnet
- at800
- River Island
- ATOS
Industries
Visit SiteNotable Project
The Contact Company provides call center services for a specialized online retailer.
"Their team is committed to transparency and finding ways to address any obstacle that we meet."
-
7
- $1,000+
- 250 - 999 employees
- Edinburgh , United Kingdom
SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.
Clients
- Krispy Kreme
- BBC
- Total Oil & Gas
- Edinburgh Univertsity
Industries
Visit SiteNotable Project
SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do lead generation.
“They know our business so well that they’ve brought us new clients. They’ve been a huge asset to us over the years.”
-
8
- $1,000+
- 250 - 999 employees
- London, United Kingdom
CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.
Industries
Visit SiteNotable Project
CALLCARE provided call answering services for a software company. They were hired to take out-of-hours calls from clients and either route the query to the client's engineers or email it for triage.
"Most emails were ignored."
-
9
- $250,000+
- 250 - 999 employees
- Leeds, United Kingdom
Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.
Industries
Visit SiteNotable Project
Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.
"They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company
-
10
- Undisclosed
- 10 - 49 employees
- Harlow, United Kingdom
Answering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.Industries
Visit SiteNotable Project
A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client.
“Our patients love them and compliment how professional they are.”
-
11
- $10,000+
- 50 - 249 employees
- Brighton, United Kingdom
Located in Brighton, United Kingdom, The Telemarketing Company is an answering service. Launched in 1990, the midsize team provides voice services.
Visit SiteIndustries
-
12
- $1,000+
- 50 - 249 employees
- Nottingham , United Kingdom
Phone answering service Answer4u is located in Nottingham , United Kingdom. The agency provides voice services and non-voice bpo/back office services and is midsize.The agency was founded in 2004.
Visit SiteIndustries
-
13
- $1,000+
- 2 - 9 employees
- London, United Kingdom
W&T Solutions is a web development company established in 2021. Their small team is in London, United Kingdom and focuses on web development, mobile app development, social media marketing, e-commerce development, and more.
Industries
Visit SiteNotable Project
A truck dispatch services company tapped Web & Tech Solutions to design their logo. The team then developed a WordPress website for the client and optimized the site's content.
"I was really impressed with their eagerness to help. They did not make any false promises."
-
14
- Undisclosed
- 10 - 49 employees
- London, United Kingdom
Tovie AI, a artificial intelligence development company, was founded in 2018. The firm offers Artificial Intelligence and has a small team.Visit SiteClients
- BNP Paribas Cardif
- Philip Morris
- Jardim Exótico
- Dodo Pizza
Industries
-
15
- $1,000+
- 10 - 49 employees
- North Walsham, United Kingdom
Origin Client Acquisition LTD is a North Walsham, United Kingdom-based call center. The firm specializes in voice services, non-voice bpo/back office services, other marketing, email marketing, and more and is small.The firm was founded in 2016.Visit SiteIndustries
-
16
- $1,000+
- 250 - 999 employees
- London, United Kingdom
Located in London, United Kingdom, Online Giants is a midsize call center. They focus on voice services and were established in 2013.Visit Site -
17
- Undisclosed
- 2 - 9 employees
- Kingston upon Hull, United Kingdom
Established in 2019, The Call Answering Company is a small answering service. Their services include call center services. The agency is headquartered in Kingston upon Hull, United Kingdom.Visit SiteIndustries
-
18
- Undisclosed
- 1,000 - 9,999 employees
- Marlow, United Kingdom
Whistl is a large Marlow, United Kingdom-based fulfillment company. Established in 1950, the team specializes in fulfillment, logistics & supply chain consulting, warehousing & distribution, customer service outsourcing, and more.
Visit SiteIndustries
-
19
- $1,000+
- 10 - 49 employees
- Roslin, United Kingdom
Connect Communications Services Ltd is a call center. They are headquartered in Roslin, United Kingdom and have a small team. Their services include voice services.Visit SiteIndustries
-
20
- Undisclosed
- 50 - 249 employees
- Lowestoft , United Kingdom
Pocket Receptionist is a midsize answering service. Headquartered in Lowestoft , United Kingdom, the company was founded in 2016. Their services include voice services.Visit Site -
21
- $5,000+
- 50 - 249 employees
- Port glasgow, United Kingdom
RMACC Group, a call center, is located in Port glasgow, United Kingdom. They offer call center services, sales outsourcing, back office outsourcing, translation, and more and were launched in 2019.Visit Site -
22
- $1,000+
- 250 - 999 employees
- Bury, United Kingdom
Launched in 2012, FM Outsource is a call center. The midsize team specializes in voice services, non-voice bpo/back office services, business consulting, translation, and more. The firm is located in Bury, United Kingdom and Bolton, United Kingdom.Visit Site -
23
- $1,000+
- 50 - 249 employees
- Wokingham , United Kingdom
The Answer Centre, a call center company, was established in 2000. Their midsize team is in Wokingham , United Kingdom and Edinburgh, United Kingdom and provides voice services and non-voice bpo/back office services.Visit Site -
24
- $1,000+
- 10 - 49 employees
- Portchester, United Kingdom
Ultracomms is a telephone answering service in Portchester, United Kingdom. Founded in 2004, the small team offers voice services.Visit SiteIndustries
-
25
- $1,000+
- 10 - 49 employees
- Bristol, United Kingdom
Phone answering service Virtually There was founded in 2012. The firm offers voice services and has a small team.Visit Site -
26
- $1,000+
- 50 - 249 employees
- Monks Risborough, United Kingdom
CATI call center, a call center, was launched in 2011. The midsize team focuses on voice services, event marketing & planning, market research, public relations, and more. The firm is in Kyiv, Ukraine and Monks Risborough, United Kingdom.Visit SiteIndustries
-
27
- $1,000+
- 50 - 249 employees
- Colchester, United Kingdom
Established in 1989, GFM ClearComms is an answering service. The midsize team focuses on voice services, email marketing, fulfillment, pay per click, and more. The agency is in Colchester, United Kingdom.Visit SiteIndustries
-
28
- $1,000+
- 10 - 49 employees
- Harlow, United Kingdom
Answering service company Zebra Connexions Ltd is headquartered in Harlow, United Kingdom. The small team focuses on call center services and back office outsourcing. The company was established in 2004.Visit Site -
29
- Undisclosed
- 10 - 49 employees
- London, United Kingdom
Icon Offices is a business consulting company established in 2016. The small team provides business consulting, call center services, customer service outsourcing, and financial consulting. The agency is headquartered in London, United Kingdom.Visit SiteIndustries
-
30
- $1,000+
- 10 - 49 employees
- London , United Kingdom
BPO Recruit is a call center. The small London , United Kingdom-based agency was founded in 2009. Their services include voice services.Visit SiteIndustries
Get connected with the right company for you
We'll do the work for you – finding and connecting you with service providers that meet your exact requirements.
Schedule Consultation