Parachute Technology

visit site

Parachute Technology is a managed IT services provider in San Ramon, CA. Established in 2005, their team of approximately 40 employees primarily serves midmarket clients across a variety of industries. Their scope of work includes cloud consulting and IT strategy.

Client Insights

Industry Expertise

Business services

15%

Information technology

15%

Consumer products & services

10%

Energy & natural resources

10%

Financial services

10%

Legal

10%

Manufacturing

10%

Medical

10%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 80%

Common Project Size

<$10K 3 projects

$50K-$199K 3 projects

$10K-$49K 2 projects

Clients

  • San Francisco Travel Association

Highlights from Recent Projects

Overall Rating

4.9
11 Reviews

Parachute Technology provided Managed IT Services for a Real Estate Company that works with CalHFA, HUD, and LIHTC. The company was in need of an IT managed service provider that could troubleshoot effectively and anticipate their needs. The decision to hire Parachute was influenced by their Microsoft Gold Certified partnership and their strong understanding of corporate IT structure. Parachute offered long-term managed services, onboarding/offboarding employees, M365 - license implementation, understanding and management, 24/7 support, and anti-virus protection. The client was satisfied with the onboarding process and appreciated the continuous communication from the Account Manager.

The company also provided IT Consultation & Support for a Talent Development Firm. The founder of the firm met Ashley, the founder of Parachute, at a networking event and was impressed by her professionalism and ambition. The firm relied on Parachute for all IT support, including remote work setup and hardware purchases. The client found the Parachute team to be reliable and effective in addressing both critical and non-pressing technology issues.

Lastly, Parachute Technology offered IT Support for a Marketing & Branding Agency. The agency chose Parachute for their reputation of providing responsive IT support and their expertise in the agency's industry. Parachute helped diagnose existing issues in the business and guided them through a plan to mature their IT perspective. The client appreciated having direct contact with the owners of Parachute and was pleased with the results.

Timeliness

4.8

Service Excellence

4.9

Value

4.7

Would Recommend

4.9

Awards

37672

2022