Top 40 Call Center Services in Bengaluru

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Top 40 Call Center Services in Bengaluru

August 2022

Looking for a top voice service and call center company in Bengaluru?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Bengaluru. 

List of the Best Bengaluru Voice Services Providers

  • 1
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Clients

    • Groupon
    • Sprint
    • Web2Carz
    • Wyndham

    Industries

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

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  • 2
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

    Clients

    • MSN
    • Korchina
    • Fujitsu
    • Yale School of Management

    Industries

    Notable Project

    Flatworld Solutions helped a marketing and advertising company to manage their CRM level-one support tasks, including call centers.

    “Flatworld Solutions will do a phenomenal job of training replacement resources.”

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  • 3
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 4
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

    Notable Project

    Aidey is handling a data engineering firm’s customer support. They’re managing inquiries through email, tickets, live chats, and calls. They’ve also improved relevant processes and knowledge base. 

    "Their agility and adaptability make them stand out from the crowd."

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  • 5

    Worked with Cimmons Integrated Services Private Limited?

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    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India
    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

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  • 6
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Clients

    • Bank of India
    • CMC Limited
    • ING
    • Siemens

    Industries

    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

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  • 7
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

    Industries

    Notable Project

    Trupp Global oversaw sourcing and indexing for a chemical management company by digitizing data. The team made outbound calls to the client's previous customers, requested documents, and cataloged them into the client's online system. Trupp Global proved capable of handling strict deadlines and were receptive to feedback.

    "[T]heir ability to resolve issues is the best we’ve seen." — Director, Chemicals Management Company

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  • 8
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Industries

    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

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  • 9
    • $1,000+
    • 10,000+ employees
    • Bengaluru, India

    Infosys is a BPO subsidiary of Infosys Ltd. With over 10,000 employees, they were established in 2002 in Bengaluru, India. They offer voice services, non-voice BPO/back office services, and HR consulting to clients in the financial, healthcare, and telecommunication industries.

    Clients

    • Cisco
    • Broadspectrum
    • Edelweiss Group
    • TP Vision

    Industries

    Notable Project

    Infosys BPO used robotic process automation (RPA) to drive higher transaction volumes and improve turnaround time for a multinational mining corporation. They integrated the client’s relevant functions onto a single platform, then automated transactional processes. The client saw significant transformations as a result, including a 36% improvement in efficiency and an overall reduction of cycle time.

     

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  • 10
    • $1,000+
    • 10,000+ employees
    • Bengaluru, India

    Conduent is a large New York, New York-based HR company. The team focuses on HR services, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).

    Industries

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  • 11

    Worked with ExpertCallers - Outsource Call Center Services?

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    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    ExpertCallers - Outsource Call Center Services is a telephone answering service. Established in 2002, the team focuses on voice services, email marketing, and market research. Their midsize agency is Bengaluru, India-based.

    Industries

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  • 12
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Vindhya e-Infomedia Pvt.Ltd is a midsize non-voice bpo/back office services and answering service company established in 2006. Their team provides non-voice bpo/back office services and voice services. The firm is headquartered in Bengaluru, India.

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  • 13
    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India
    Logistics & supply chain consulting company AssureShift was launched in 2016. Their midsize team is headquartered in Bengaluru, India. Their services include logistics & supply chain consulting, call center services, and business consulting.
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  • 14
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Established in 2011, The-Connections India is an answering service. Their midsize team is headquartered in Pune, India; Pune, India and Bengaluru, India. Their team offers call center services, customer service outsourcing, back office outsourcing, finance & accounting outsourcing (FAO), and more.

    Industries

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  • 15
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Consero is a non-voice bpo/back office services company headquartered in Austin, Texas; Boston, Massachusetts and Bengaluru, India. The midsize team specializes in non-voice bpo/back office services and voice services and was founded in 2006.

    Industries

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  • 16
    • $1,000+
    • 10,000+ employees
    • Bengaluru, India

    Infosys BPM Limited is a Bengaluru, India-based accounting company. The large firm was launched in 2002. Their services include accounting, HR services, Artificial Intelligence, non-voice bpo/back office services, and more.

    Industries

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  • 17
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India
    Meta leads is a Bengaluru, India-based phone answering service. The company focuses on call center services, advertising, and sales outsourcing and is small.The company was founded in 2018.
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  • 18
    • Undisclosed
    • 10 - 49 employees
    • Bengaluru, India
    Sales outsourcing company Thyleads was founded in 2021. The small Bengaluru, India-based team provides sales outsourcing.

    Industries

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  • 19
    • Undisclosed
    • 10 - 49 employees
    • Bengaluru, India
    Marketboats Consulting is a sales outsourcing company launched in 2012. Their small team is headquartered in Wilmington, Delaware and Bengaluru, India. Their services include sales outsourcing, market research, content marketing, and email marketing.

    Industries

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  • 20
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    VMG BPO, a non-voice bpo/back office services company, is headquartered in Bengaluru, India and San Francisco, California. The midsize firm was established in 2005. Their team provides non-voice bpo/back office services and voice services.

    Industries

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  • 21
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Twerlo AI is an artificial intelligence development company. The small Dubai, United Arab Emirates-based team focuses on Artificial Intelligence, voice services, CRM consulting and SI, and IoT development. The agency was launched in 2018.

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  • 22
    • Undisclosed
    • 10 - 49 employees
    • Bengaluru, India

    Small business consulting company Winwire Business Solutions, is in Bengaluru, India. Founded in 2021, the team provides business consulting, HR services, call center services, back office outsourcing, and more.

    Industries

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  • 23
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Based in Noida, India and Bengaluru, India, GA Technocare is a non-voice bpo/back office services company. The midsize team provides non-voice bpo/back office services, HR services, and voice services and was launched in 2011.

    Industries

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  • 24
    • Undisclosed
    • 50 - 249 employees
    • Bengaluru, India

    GetFriday, a non-voice bpo/back office services company, was established in 2005. They are located in Bengaluru, India and have a midsize team. GetFriday offers non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).

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  • 25
    • $25,000+
    • 50 - 249 employees
    • Bengaluru, India

    Founded in 2018, Westshore Bpo Pvt Ltd is a call center company. Their midsize team is located in Bengaluru, India. Their team offers voice services, business consulting, and non-voice bpo/back office services.

    Industries

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  • 26
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Based in Jaipur, India; Mumbai, India; Bengaluru, India and دبي, United Arab Emirates, QDegrees Services is a midsize business consulting company. Founded in 2013, the team offers business consulting, market research, non-voice bpo/back office services, and voice services.

    Industries

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  • 27
    • Undisclosed
    • 10 - 49 employees
    • Halanayakanahalli, India

    Saarthi is an artificial intelligence development company. They offer Artificial Intelligence, voice services, e-commerce development, business consulting, and more and were founded in 2017. The company is headquartered in Halanayakanahalli, India.

    Industries

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  • 28
    • Undisclosed
    • 10 - 49 employees
    • Bengaluru, India

    Yellow Umbrella Services, a , is in Mumbai, India. The midsize company was launched in 2007. Their services include.

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  • 29

    Worked with Shakti Enterprise Translation Services?

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    • Undisclosed
    • 10 - 49 employees
    • Bengaluru, India

    Founded in 1985, Shakti Enterprise Translation Services is a translation company. They are in Mumbai, India; Bengaluru, India; Pune, India and Hyderabad, India and have a small team. Their services include translation, voice services, and transcription.

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  • 30
    • $5,000+
    • 50 - 249 employees
    • Bengaluru, India
    Goalcryst India Pvt Ltd is a customer service outsourcing company launched in 2017. Located in Bengaluru, India and Mysuru, India, their midsize team provides customer service outsourcing, sales outsourcing, back office outsourcing, and finance & accounting outsourcing (FAO).
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