The Best Voice Services Providers in LA

Looking for a top voice service and call center company in Los Angeles?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Los Angeles. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Los Angeles Voice Services Providers

  • 1

    Ansafone Contact Centers

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

    Notable Project

    Ansafone provided customer service representatives for a government subcontractor. The client was happy with the quality of service they provided. 

    "Their agents were always able to accommodate our requests, despite dealing with a rapidly changing environment." – Project Manager, Emergency Service Company

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Santa Ana, CA
    4.5
    4.5
    1 Clutch review
    Awards

    Inc. 5000 , Excellence in Customer Service 2019 , Customer [email protected] Solutions Top 50 Teleservices Agencies 2010

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  • 2

    SalesAladin

    SalesAladin is a customer acquisition firm founded in 2016 in Ghaziabad, India. With a team of more than 40 employees, SalesAladin supplies clients in the IT, business services, and healthcare industries with content marketing, voice/call center services, and non-voice BPO/back office services.

    Notable Project

    SalesAladin built a campaign to increase the customer base of a software development firm. SalesAladin spent many hours on the phone calling potential clients to schedule appointments, and they were instrumental in closing contract deals to increase the client list.

    "They were very attentive and proactive in asking relevant questions and figuring out how they could do better." – Director, Software Development Firm

    Former clients
    In2IT Technologies
    Celebal
    Xebia
    Wave Labs
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place California, CA
    4.9
    4.9
    8 Clutch reviews
  • 3

    Morph

    Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.

    Notable Project

    Morph works with a credit card processing company to provide ongoing customer service support. Their work has made the client's workflow more efficient.

    "They perform well and offer their services at an affordable price." – President & CEO, Credit Card Tech Company

    Former clients
    Cross Country Movers
    Merchant Chimp
    InfoNetworks
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Los Angeles, CA
    5.0
    5.0
    4 Clutch reviews
  • 4

    Kareo

    Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

    Notable Project

    Kareo was hired by a transportation company to assist with its medical billing needs, specifically the client's 401ks. Kareo's work enables the client to save 23 hours per month, while simultaneously allowing the client to offer for benefits to its employees.

    "Their service is very good." — Administration Manager, Transportation Company

    Former clients
    Capterra
    Software Advice
    C Net
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Los Angeles, CA
    4.0
    4.0
    1 Clutch review
    Awards

    United States Ambulatory EHR Enabling Technology Leadership Award (2018)

  • 5

    PCN - Professional Communications Network

    PCN - Professional Communications Network is an answering service company from Riverside, Calif. It was founded in 1989 and now has a team of 12 that provides voice services to its clients. 

    Notable Project

    A one-person online marketing company needed somebody to help manage their phone calls. Professional Communications Network now handles screening, answering, and forwarding of calls for the company. The client has noticed how much his clients like Professional Communications Network answering services.

    "They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about. I don’t get a lot of calls, but they take really good care of the ones I do get." —Owner, Online Marketing Company

    Former clients
    UCLA Medical Group
    Loma Linda University
    Raincross Medical Group
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Riverside, CA
    5.0
    5.0
    2 Clutch reviews
  • 6

    Beyond Codes Inc.

    Beyond Codes Inc. is a lead generation and appointment setting company based in Simi Valley, Calif., with an office in Hammersmith, U.K. The company, founded in 2008, has almost 300 employees and provides voice services, event marketing & planning, market research, email marketing, social media marketing, and non-voice BPO/back office services. Beyond Codes Inc. serves enterprise and smaller-sized companies in IT and other industries.

    Notable Project

    An operations management and analytics company hired Beyond Codes Inc. to generate leads and set appointments with potential clients. Beyond Codes Inc. was tasked to target senior decision-makers, make them aware of the company's expertise, and connect them to the company's sales team by scheduling a meeting. Beyond Codes Inc. was able to meet the company's expectations with the work that they did.

    "Scheduling meetings with CXOs and key decision-makers is a tall task but the creatively and resourcefulness of the team from Beyond Codes helped us with positive outcomes." - CMO, Operations Management and Analytics Company

    Former clients
    EXL
    $ $ $ $ $
    equalizer $25,000+
    group250 - 999 Employees
    place Simi Valley, CA
    4.7
    4.7
    3 Clutch reviews
  • 7

    Exela (formerly SourceHOV)

    SourceHOV is a global transaction processing and enterprise information management company based in Irving, TX, with offices in Detroit, Los Angeles, and San Francisco. Founded in 2011, SourceHOV and its nearly 1,250 employees provide non-voice BPO/back office services and voice services.

    Notable Project

    SourceHOV worked took charge of a business services firm's business processes and operations support. SourceHOV's work saves the client 50-55 hours and $2,500 per month.

    "Communication is their strong suit." —Finance Manager, Business Services Company

    Former clients
    Albany Medical Center
    Healthnet PDM and Capitation
    Concentra
    Catholic Diocese of Austin
    $ $ $ $ $
    equalizer $1,000+
    group10,000+ Employees
    place Los Angeles,
    4.5
    4.5
    1 Clutch review
  • 8

    Tru29 Solutions Inc.

    Tru29 Solutions Inc. is an outsourcing solutions provider from Pasig City, Philippines, and with a second location in Costa Mesa, Calif. Founded in 2015, their team of 50+ employees provides voice services, non-voice BPO, back-office services, social media marketing, and more. Their main clients are small businesses in financial, consumer products, and e-commerce industries, among others.

    Notable Project

    Tru29 Solutions Inc. took on social media management for the end client of a marketing and advertising agency. The main goal was to drive traffic and gain followers for the end client through content creation, social media marketing, photo and video editing, and more. Their work ensured endorsement deals for the end client and overall positive results.

    "Exactly what any business needs to look for in a BPO..." – Managing Director, Marketing & Advertising Agency

     

    Former clients
    Casera
    Lumina
    Nogu Studio
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Costa Mesa, CA
    5.0
    5.0
    1 Clutch review
  • 9

    Vertical Computers

    Vertical Computers is an IT services company based in Chino, Calif. The company, founded in 2014, has a team of around 15 that provides IT managed services, cloud consulting & SI, and voice services to various companies.

    Notable Project

    A men's clothing and footwear brand hired Vertical Computers to set up their IT network in their new warehouse. As part of the engagement, Vertical Computers handled the installation of computers and other IT equipment that would enable the internal teams to focus on the work they need to do. They completed the setup and continues to provide technical support.

    "They do a good job at laying out the tasks that need to be completed. We can leverage them for any type of IT support." - Senior IT Manager, Men's Clothing and Footwear Brand

    Former clients
    Urban Armor Gear
    OluKai
    Jobar International
    Pindler & Pindler
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Chino, CA
    4.8
    4.8
    8 Clutch reviews
  • 10

    BillingParadise

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

    Notable Project

    BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.

    "They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company

    Former clients
    NextGen Healthcare
    eClinical Works
    Allscripts
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Diamond Bar, CA
    4.4
    4.4
    4 Clutch reviews
    Awards

    HIPAA Certified , Practice Fusion Certified Consultant , AAPC Certified

  • 11

    89Bots.com

    89Bots.com is a Messenger marketing automation studio founded in Los Angeles with no more than 10 professionals. They offer conversion optimization, web development, and AI solutions to small and medium-sized companies alike.

    Notable Project

    89Bots.com developed a chatbot system for a financial consulting firm. The firm was looking for a faster alternative to a dedicated support system for their clients. The chatbot system increased the number of closed tickets by 45% in just the first month.

    “We appreciate that the 89bots team shared that information with us - it helped us to create a good system for our business.” - Founder, Financial Consulting Firm

    Former clients
    edTechBase
    Tuborg
    SD-Bank
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Los Angeles, CA
    5.0
    5.0
    2 Clutch reviews
  • 12

    Cenit Inc

    Cenit Inc is a business solutions provider founded in 2014 with more than 50 members. They offer back-office services, voice services, and web development solutions from their office in Karachi, Pakistan. They primarily work with small and medium-sized companies.

    Notable Project

    Cenit Inc provided backend development services for a SaaS provider. The provider had Cenit Inc manage the orders placed through their chatbot. This has reduced the work that the provider’s team has to deal with on a regular basis.

    “Cenit Inc is always on top of it.” - Enterprise Account Manager, SaaS Provider

    Former clients
    TVape
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Santa Ana, CA
    4.5
    4.5
    3 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT