Top 100 Business Processes Outsourcing (BPO) Companies in Los Angeles

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Top 100 Business Processes Outsourcing (BPO) Companies in Los Angeles

April 2023

Looking for a top business process outsourcing company in Los Angeles?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Los Angeles BPO Services

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Covina, CA

    Upcall is an outbound call service based in San Francisco. It was founded in 2016 and now has a team of around 20 that is exclusively dedicated to providing voice services. 

    Clients

    • LG
    • Hotel Tonight
    • Munchery
    • 99designs

    Industries

    Notable Project

    Upcall provided appointment-setting services for a network hardware and software manufacturer. Using the client's ZoomInfo and LinkedIn Sales Navigator, the team reached out to potential leads and customers. 

    "I appreciate the transparency of their platform."

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  • 2
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      4.4
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Founded in 2016, Cleverly is a marketing agency that offers lead generation and LinkedIn Ads to their clients. Their 50 employees are based out of Los Angeles.

    Clients

    • LeaseLock
    • Bambee
    • MeMD
    • Kustomer

    Industries

    Notable Project

    Cleverly has been hired by a digital marketing agency for Linkedin marketing. There was a trial-and-error stage, but they've narrowed down the audience and created an accurate audience profile for the campaign.

    "The value of the expertise you receive is really incredible."

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  • 3
    • $5,000+
    • 250 - 999 employees
    • Los Angeles, CA

    SkyTech Solutions is a non-voice bpo/back office services company established in 2013. They are headquartered in Dhaka, Bangladesh and Los Angeles, California and have a midsize team. The agency focuses on non-voice bpo/back office services, voice services, graphic design, web design, and more.

    Industries

    Notable Project

    SkyTech Solutions Ltd provides BPO and call center services for a financial services company. The representatives are given data lists and do video calls to acquire B2B leads. They also handle warm transfers.

    "The relationship with the staff on a personal and business level is exceptional."

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  • 4
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Long Beach, CA

    Located in Washington, District of Columbia and Pasig, Philippines, Boldr is a call center. Launched in 2016, the small team focuses on voice services and non-voice bpo/back office services.

    Notable Project

    Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks.

    "They meet the specific needs of our company in a way that no other competitor can."

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  • 5
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      5.0
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Human resources firm Wexpand was founded in 2019. The agency focuses on HR services, marketing strategy, IT managed services, back office outsourcing, and more and has a small team.

    Industries

    Notable Project

    A wealth management firm was looking to hire a commercial manager for the Mexican market, so they engaged with Wexpand to provide them with high-quality candidates and consult on the onboarding process.

    "We hired them because of their cost-effectiveness, the quality of their people, and their streamlined process."

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  • 6
    • $25,000+
    • 10,000+ employees
    • Los Angeles, CA

    Located in Los Angeles, California; Makati, Philippines; Ciudad de Guatemala, Guatemala and Kingston, Jamaica, VXI Global Solutions Inc. Is a phone answering service. The company specializes in voice services, non-voice bpo/back office services, custom software development, Artificial Intelligence, and more and is large.The company was established in 1998.

    Industries

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  • 7
    • $5,000+
    • 2 - 9 employees
    • Los Angeles, CA

    The Workforce Pro is a consulting firm based in Los Angeles run by a team of less than 10. Founded in 2016, the company specializes in business consulting, CRM consulting & SI, and other application development. Their business consulting services focus on cost reduction, strategy development, and operational changes, among other topics.

    Clients

    • Thrive Causemetics
    • Integrate
    • Your Super
    • The Honey Pot Co

    Industries

    Notable Project

    The Workforce Pro assisted a men's apparel company in implementing a Zendesk platform. The client challenged them to make sure that their brand voice resonates through the software's automation.

    "They were always available and the project management software was very helpful."

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  • 8
    • $1,000+
    • 250 - 999 employees
    • Los Angeles, CA
    One Contact Center is a call center service. Their midsize team is located in Los Angeles, California and Pasig, Philippines. The firm provides call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.

    Industries

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  • 9
    • Undisclosed
    • 250 - 999 employees
    • Los Angeles, CA

    Get B2B Leads is a call center service. Their midsize team is in Los Angeles, California and Los Angeles, California. Their team offers voice services and non-voice bpo/back office services.

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  • 10
    • $1,000+
    • 1,000 - 9,999 employees
    • Los Angeles, CA

    Collective Solutions is a BPO solution company founded in 2010. They are headquartered in Los Angeles and have an office in Quezon City, Philippines. They have a team of over 100 employees and their main services include non-voice BPO/back office services and voice services. They primarily serve clients in the business services, consumer products and services, and hospitality and leisure industries.  

    Industries

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  • 11
    • Undisclosed
    • 2 - 9 employees
    • Los Angeles, CA

    Turn Source Imaging is a document scanning services company with four offices in California, including San Diego, Irvine, Carlsbad, and Los Angeles. Founded In 2015, they have between two and nine employees experienced with various document scanning solutions, including books and back-file, on-site, bulk, and large format documents. Services also include data capture, document shedding, artwork scanning, and color printing.

    Industries

    Notable Project

    Turn Source Imaging handles documentation services for a community college. The team has been helping the client with the piled-up files to modernize and integrate them into their system.

    "They are kind, professional, and effective."

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  • 12
    • $5,000+
    • 250 - 999 employees
    • Los Angeles, CA

    Agently.ai, a midsize phone answering service, is based in Los Angeles, California. Their services include voice services and non-voice bpo/back office services.

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  • 13
    • $10,000+
    • 10 - 49 employees
    • Pasadena, CA

    Located in Pasadena, California, GlobalityNet is a finance & accounting outsourcing (FAO) company. The small company was established in 2016. Their team offers finance & accounting outsourcing (FAO), voice services, and non-voice bpo/back office services.

    Industries

    Notable Project

    GlobalityNet helped a consumer goods firm to streamline operations in its supply chain units. The team gathered data and identified best practices and KPIs that the client could use to increase efficiency.

    "Their effectiveness and level of engagement impressed us."

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  • 14
    • $1,000+
    • 50 - 249 employees
    • Diamond Bar, CA

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

    Clients

    • NextGen Healthcare
    • eClinical Works
    • Allscripts

    Industries

    Notable Project

    BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.

    "They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company

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  • 15
    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA
    Tel-Us Call Center is an answering service company. The small Beverly Hills, California-based agency was launched in 1979. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 16
    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA

    Answering 365 is a call center of 5 employees. Founded in 1989, their headquarters is in Los Angeles. They offer voice services to clients in the healthcare, IT, business, and financial industries.

    Clients

    • Cedars Sinai Hospital
    • LAUSD
    • High Country Behavioral Health Centers
    • Central Nassau Guidance & Counselling

    Industries

    Notable Project

    Answering 365 provided 24/7 coverage of scheduling for a healthcare provider. In addition, they handled reporting, dispatching, rerouting, and other field logistics. The client was able to reduce operational costs by 60% and increase the efficiency of their patient service.

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  • 17
    • Undisclosed
    • 50 - 249 employees
    • Marina del Rey, CA
    Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.
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  • 18
    • $5,000+
    • 2 - 9 employees
    • Santa Monica, CA

    310 Creative Inc. is a Santa Monica, Calif.-based marketing agency. Founded in 2003, their team of fewer than 10 offers marketing strategy, web design, digital strategy, and conversion optimization services.

    Clients

    • Universal Music
    • Verizon
    • Best Buy
    • EMI

    Industries

    Notable Project

    310 Creative Inc. optimized web traffic for a HubSpot portal to increase lead generation.

    "They know their stuff and are incredibly responsive and professional."

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  • 19
    • $1,000+
    • 50 - 249 employees
    • Los Angeles, CA

    Zventus, a non-voice bpo/back office services and call center, was established in 2016. They are based in Los Angeles, California and have a midsize team. Zventus focuses on non-voice bpo/back office services and voice services.

    Industries

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  • 20
    • $1,000+
    • 50 - 249 employees
    • Los Angeles, CA
    TelemarketingPower.com is a call center company founded in 2001. The midsize Surry Hills, Australia-based team focuses on voice services.

    Industries

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  • 21
    • $1,000+
    • 250 - 999 employees
    • Los Angeles, CA

    Non-voice bpo/back office services company Allzone Management Solutions was launched in 2005. The midsize team provides non-voice bpo/back office services and voice services. The firm is based in Los Angeles, California.

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  • 22
    • $1,000+
    • 250 - 999 employees
    • Los Angeles, CA

    Rust Omni, a non-voice bpo/back office services company, was launched in 1970. They are headquartered in Los Angeles, California and have a midsize team. Their services include non-voice bpo/back office services, voice services, and web design.

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  • 23
    • $5,000+
    • 50 - 249 employees
    • Los Angeles, CA

    HighPower is a phone answering service. Established in 2015, the company is headquartered in Los Angeles, California. The midsize team provides voice services and non-voice bpo/back office services.

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  • 24
    • $1,000+
    • 50 - 249 employees
    • Los Angeles, CA

    Telephone answering service CallCentersNow was founded in 2015. The midsize team provides voice services. The firm is in Los Angeles, California.

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  • 25
    • $1,000+
    • 1,000 - 9,999 employees
    • Santa Monica, CA
    TaskUs is a Santa Monica, California-based call center. The large team focuses on voice services and non-voice bpo/back office services and was launched in 2008.
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  • 26
    • $1,000+
    • 2 - 9 employees
    • Los Angeles, CA

    Launched in 2013, Clarke Executive Services Group LLC is a business consulting and HR firm. The small Los Angeles, California-based team specializes in business consulting and HR services.

    Industries

    Notable Project

    A management consulting company hired Clarke Executive Services Group LLC to provide staff augmentation services. They're tasked with assisting virtually the client's administrative duties and special projects.

    "They stayed on top of our business needs and were eager to help in any way possible."

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  • 27
    • Undisclosed
    • 250 - 999 employees
    • Cerritos, CA
    Bristol Healthcare Services is a Cerritos, California-based other IT consulting and SI company. The midsize team specializes in other IT consulting and SI, voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and more and was established in 2007.

    Industries

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  • 28
    • $1,000+
    • 50 - 249 employees
    • Santa Monica, CA
    Located in Santa Monica, California, Calltastic is a business consulting company. The midsize agency was launched in 2020. Their services include business consulting, call center services, customer service outsourcing, sales outsourcing, and more.
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  • 29
    • $10,000+
    • 2 - 9 employees
    • Los Angeles, CA

    VargasAndrews is a professional services company in Los Angeles and Brisbane, Australia. Founded in 2016, they have about 8 employees that serve clients in a variety of industries. Services include commercial financing, ERP consulting, and accounting.

    Clients

    • JLL
    • inder AU

    Notable Project

    VargasAndrews provides strategy consulting services for an automotive battery manufacturer. They're assisting in a business and digital transformation, utilizing Microsoft Office 365 and handling recruiting.

    “It’s clear that they’re deeply embedded in our business and have a large stake in it.”

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  • 30
    • $1,000+
    • 50 - 249 employees
    • Cerritos, CA

    Hire Live Support is a Cerritos, California-based call center service. The small team offers voice services, non-voice bpo/back office services, graphic design, and video production and was established in 2009.

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