Top 50 Business Processes Outsourcing (BPO) Companies in Sydney

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Top 50 Business Processes Outsourcing (BPO) Companies in Sydney

May 2022

Looking for a top business process outsourcing company in Sydney?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Sydney BPO Services

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Sydney, Australia

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

    Notable Project

    Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers.

    "Their team quickly understood how our platform worked and now deliver great customer service all around."

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  • 2
    • Scheduling

      4.0
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Sydney, Australia

    Cloudstaff is an outsourcing company based in Sydney with an office in Angeles City, Philippines. The company, founded in 2005, has more than 1,000 employees and provides non-voice BPO/back office services, custom software development, accounting, voice services, finance & accounting outsourcing  (FAO), and commercial property management services. Cloudstaff serves midmarket and small companies in various industries like hospitality & leisure, IT, financial services, and real estate. 

    Clients

    • Vistra
    • Red Rooster
    • Oracle
    • HP

    Industries

    Notable Project

    A financial services company hired Cloudstaff to provide support for their loan processing operations that include back-office tasks and voice BPO work. The personnel that Cloudstaff provided has performed up to expectations that they have been given more complicated tasks.

    "So far, we feel confident in their skills. They’re smart, capable people with good work ethic." - CEO, Financial Services Company

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  • 3
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      3.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Chatswood, Australia

    Swivot BPO is a voice services company founded in 2019 with a team of over 10 people. Based in Chatswood, Australia, they specialize in voice services, back office services, and freight forwarding. They work primarily with small and medium-sized businesses.

    Clients

    • MaMa Ka'Z

    Industries

    Notable Project

    Swivot BPO provided outsourced customer service assistance to a food company. Debt collection was a problem that the food company needed to solve, so they outsourced Swivot BPO. The debt collection rate rose by 50% with the help of Swivot BPO.

    “They are very flexible on their approach as they can move the teams from one task (debt collection) to another (finding new clients).” - CFO, Food Company

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  • 4
    • $25,000+
    • 50 - 249 employees
    • Manly Vale, Australia

    Forrest Marketing Group, a midsize answering service, is located in Manly Vale, Australia. Launched in 2006, the team specializes in voice services.

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  • 5
    • $1,000+
    • 1,000 - 9,999 employees
    • Sydney, Australia

    8x8 is a telephone answering service. Headquartered in San Jose, California; San Jose, California; New York, New York and Buckinghamshire, United Kingdom, their large team offers voice services. The agency was founded in 1987.

    Industries

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  • 6
    • $1,000+
    • 1,000 - 9,999 employees
    • Surry Hills, Australia

    Call center service OneContact was established in 2002. Their large team is based in Surry Hills, Australia. OneContact provides voice services and non-voice bpo/back office services.

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  • 7
    • $10,000+
    • 1,000 - 9,999 employees
    • Surry Hills, Australia

    Unity4 is a telephone answering service. Founded in [node:field_pp_year_founded:value], the team specializes in voice services, non-voice bpo/back office services, marketing strategy, conversion optimization, and more. Their large company is Surry Hills, Australia-based.

    Industries

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  • 8
    • $1,000+
    • 250 - 999 employees
    • North Sydney, Australia

    Headquartered in North Sydney, Australia and Seaford, Australia, CDM Direct is a non-voice bpo/back office services and telephone answering service. The agency provides non-voice bpo/back office services and voice services and is midsize.The agency was established in 1991.

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  • 9
    • Undisclosed
    • 250 - 999 employees
    • Sydney, Australia

    GBSS is a telephone answering service. They focus on voice services, non-voice bpo/back office services, and accounting and were established in 2010. Their midsize team is based in Sydney, Australia.

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  • 10
    • Undisclosed
    • 250 - 999 employees
    • Bondi Junction, Australia

    Satellite Office is a finance & accounting outsourcing (FAO) company based in Bondi Junction, Australia; San Francisco, California and Taguig, Philippines. Founded in 2013, the midsize team offers finance & accounting outsourcing (FAO), back office outsourcing, customer service outsourcing, sales outsourcing, and more.

    Industries

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  • 11
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Sydney, Australia

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

    Notable Project

    A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks.

    "They have a reputation for the high quality of staff and service."

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  • 12
    • Undisclosed
    • 10 - 49 employees
    • Frenchs Forest, Australia

    Telemarketing Professioanls is a call center based in Dee Why, Australia. Founded in 2010, the small team provides voice services.

    Industries

    Visit Site
  • 13
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Sydney, Australia

    INFITECS is a small human resources agency. They specialize in HR services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and translation and were established in [node:field_pp_year_founded:value]. The firm is headquartered in Guangzhou Shi, China.

    Industries

    Notable Project

    A payroll and HR consulting company has been partnering with INFITECS for BPO services. The team handles human resource tasks such as candidate data entry, phone screening, job profiling, and ad-hoc works.

    "The team can do ad hoc tasks outstandingly. They perform very well."

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  • 14
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • North Sydney, Australia

    Based in Sydney, Australia, Insil is a marketing strategy company. Founded in 2013, their team of three employees provides advertising, digital strategy, and marketing services.

    Clients

    • Toyota
    • Toplife Fitness
    • Institute of training and education
    • Suzuki

    Notable Project

    Insil developed a full advertising strategy for their fashion industry client, providing marketing and digital strategy services that led to increased sales and brand awareness on digital platforms. 

    "This was a daunting project for us, so having continual discussions both over the phone and in person made the process hassle-free." –Managing Director, Fashion Company

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  • 15

    Worked with Tactical Business Services -Global?

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    • $1,000+
    • 50 - 249 employees
    • Sydney, Australia

    Tactical Business Services -Global is a call center. Their midsize team is headquartered in Pasig, Philippines and Sydney, Australia. The company offers voice services, non-voice bpo/back office services, HR services, and transcription. The company was founded in 2004.

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  • 16
    • $1,000+
    • 50 - 249 employees
    • Surry Hills, Australia

    TelemarketingPower.com is a call center company founded in 2001. The midsize Surry Hills, Australia-based team focuses on voice services.

    Industries

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  • 17
    • Undisclosed
    • 2 - 9 employees
    • Queens Park, Australia

    Matchboard is a phone answering service located in Sydney, Australia. The small agency was founded in 2012. Their services include voice services, non-voice bpo/back office services, and HR services.

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  • 18
    • Undisclosed
    • 250 - 999 employees
    • North Ryde, Australia

    RAYVAT Outsourcing is a North Ryde, Australia-based finance & accounting outsourcing (FAO) company. The midsize firm was launched in 2010. Their team provides finance & accounting outsourcing (FAO) and non-voice bpo/back office services.

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  • 19
    • $10,000+
    • 250 - 999 employees
    • Sydney, Australia

    Squiz is a software development firm. Established in 1998, the team provides custom software development, non-voice bpo/back office services, web design, ux/ui design, and more. Their midsize company is located in Sydney, Australia and London, United Kingdom.

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  • 20
    • Undisclosed
    • 50 - 249 employees
    • Frenchs Forest, Australia

    Non-voice bpo/back office services and IT managed services company Virtual Team is headquartered in Frenchs Forest, Australia. They focus on non-voice bpo/back office services and IT managed services and were founded in 2017.

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  • 21
    • $5,000+
    • 50 - 249 employees
    • Bondi Junction, Australia

    SalesPond is a sales outsourcing company based in Bondi Junction, Australia. The midsize agency was established in [node:field_pp_year_founded:value]. Their services include sales outsourcing, content marketing, marketing strategy, and social media marketing.

    Industries

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  • 22
    • Undisclosed
    • 10 - 49 employees
    • Belmore, Australia

    Small non-voice bpo/back office services company Smart Offshore Solutions, is headquartered in Belmore, Australia. Established in 2016, the team focuses on voice services, non-voice bpo/back office services, accounting, and graphic design.

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  • 23
    • $5,000+
    • 10 - 49 employees
    • Sydney, Australia

    Launched in 2011, Gen Leads is an answering service company. The agency focuses on voice services, marketing strategy, and direct marketing and has a small team.

    Industries

    Visit Site
  • 24
    • $1,000+
    • 10 - 49 employees
    • Lane Cove West, Australia

    Your Phones Covered is a small non-voice bpo/back office services and call center company. Founded in 2010, the company is in Lane Cove West, Australia. Their team provides non-voice bpo/back office services and voice services.

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  • 25
    • Undisclosed
    • 10 - 49 employees
    • Pymble, Australia

    Salesdeck, a sales outsourcing company, is in Pymble, Australia. The small team specializes in sales outsourcing. The company was established in [node:field_pp_year_founded:value].

    Industries

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  • 26
    • $50,000+
    • 50 - 249 employees
    • Lindfield, Australia

    Our Accounting Division, a back office outsourcing company, was founded in [node:field_pp_year_founded:value]. Their midsize team is located in Lindfield, Australia. Their services include back office outsourcing.

    Industries

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  • 27

    Worked with Akiko Business Consultants Pty Ltd?

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    • Undisclosed
    • 50 - 249 employees
    • North Sydney, Australia

    Akiko Business Consultants Pty Ltd is a non-voice bpo/back office services company. Launched in 2002, the team provides non-voice bpo/back office services, business consulting, IT managed services, and finance & accounting outsourcing (FAO). Their midsize firm is based in North Sydney, Australia; Cebu City, Philippines and Chennai, India.

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  • 28
    • $5,000+
    • 50 - 249 employees
    • Chester Hill, Australia

    Employ Remote Pty. Ltd. Is a midsize Chester Hill, Australia-based non-voice bpo/back office services company. Their services include non-voice bpo/back office services, voice services, custom software development, ux/ui design, and more.

    Industries

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  • 29
    • $1,000+
    • 50 - 249 employees
    • Homebush, Australia

    Staff Domain Inc. Is a midsize non-voice bpo/back office services company established in 2017. Their team focuses on non-voice bpo/back office services, finance & accounting outsourcing (FAO), accounting, e-commerce development, and more. The company is based in Pasig, Philippines and Homebush, Australia.

    Industries

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  • 30
    • Undisclosed
    • 10 - 49 employees
    • Sydney, Australia

    Wopno Outsourcing Services is a non-voice bpo/back office services company. Founded in 2016, the team offers non-voice bpo/back office services, voice services, accounting, custom software development, and more. Their small firm is based in Sydney, Australia.

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Need help selecting a company?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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