
Top 70 Business Processes Outsourcing (BPO) Companies in Sydney
September 2023Looking for a top business process outsourcing company in Sydney?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Sydney. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best Sydney BPO Services
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1
- $1,000+
- 1,000 - 9,999 employees
- Sydney, Australia
Cloudstaff is an outsourcing company based in Sydney with an office in Angeles City, Philippines. The company, founded in 2005, has more than 1,000 employees and provides non-voice BPO/back office services, custom software development, accounting, voice services, finance & accounting outsourcing (FAO), and commercial property management services. Cloudstaff serves midmarket and small companies in various industries like hospitality & leisure, IT, financial services, and real estate.
Clients
- Vistra
- Red Rooster
- Oracle
- HP
Industries
Notable Project
The vendor assisted in recruiting efforts for a sales position based on several parameters. This involved sourcing talent and scheduling interviews.
"The talent they were able to provide was impressive..."
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2
- $5,000+
- 10 - 49 employees
- Sydney, Australia
Established in 2021, Pointer Strategy is a sales outsourcing company. The small Melbourne, Australia-based team offers sales outsourcing.
Clients
- 1Breadcrumb
- Matrak
- CONQA
- Dark Horse
Notable Project
Pointer Strategy helps a software company with their outbound email marketing efforts, including defining the ideal customer profile, building email lists, writing emails, and creating an email delivery system.
"It was like having someone on our team."
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3
- Undisclosed
- 2 - 9 employees
- Queens Park, Australia
Matchboard is a phone answering service located in Sydney, Australia. The small agency was founded in 2012. Their services include voice services, non-voice bpo/back office services, and HR services.Industries
Notable Project
Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis.
"Without their knowledge, we likely ended up with a bad fit for a supplier."
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4
- $10,000+
- 10 - 49 employees
- Mascot, Australia
Illiicum is a sales outsourcing company. Established in 2018, the company is in Mascot, Australia. The small team offers sales outsourcing, CRM consulting and SI, and call center services.
Industries
Notable Project
Illicium provided call center and lead generation services for a digital marketing and design company. The team worked on an outbound campaign to increase customer acquisition and drive profit growth.
"Illicium exhibited a proactive and responsive approach to our needs."
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5
- $25,000+
- 50 - 249 employees
- Manly Vale, Australia
Forrest Marketing Group, a midsize answering service, is located in Manly Vale, Australia. Launched in 2006, the team specializes in voice services. -
6
- Undisclosed
- 10 - 49 employees
- Frenchs Forest, Australia
Telemarketing Professioanls is a call center based in Dee Why, Australia. Founded in 2010, the small team provides voice services.Industries
Notable Project
Telemarketing Professionals provided appointment-setting support for an IT services company. They helped with monthly campaigns.
"It was an awesome engagement."
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7
- Undisclosed
- 50 - 249 employees
- Sydney, Australia
Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.
Industries
Notable Project
A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks.
"They have a reputation for the high quality of staff and service."
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8
- $1,000+
- 1,000 - 9,999 employees
- Sydney, Australia
8x8 is a telephone answering service. Headquartered in San Jose, California; San Jose, California; New York, New York and Buckinghamshire, United Kingdom, their large team offers voice services. The agency was founded in 1987.Industries
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9
- $10,000+
- 1,000 - 9,999 employees
- Surry Hills, Australia
Unity4 is an answering service company founded in 2000. They are based in Surry Hills, Australia and Bridgnorth, United Kingdom and have a large team. The agency offers call center services, customer service outsourcing, sales outsourcing, marketing strategy, and more.Industries
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10
- Undisclosed
- 10 - 49 employees
- Pymble, Australia
Salesdeck is a sales outsourcing company established in 2021. Their small team is based in Pymble, Australia. The firm focuses on sales outsourcing, marketing strategy, content marketing, email marketing, and more.
Industries
Notable Project
An implementation field services company was looking to improve their client acquisition efforts and garner more customers, so they engaged with Salesdeck for sales outsourcing and lead generation.
"They were great from a project management perspective."
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11
- Undisclosed
- 250 - 999 employees
- Bondi Junction, Australia
Satellite Office is a finance & accounting outsourcing (FAO) company based in Bondi Junction, Australia; San Francisco, California and Taguig, Philippines. Founded in 2013, the midsize team offers finance & accounting outsourcing (FAO), back office outsourcing, customer service outsourcing, sales outsourcing, and more.Industries
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12
- Undisclosed
- 250 - 999 employees
- Sydney, Australia
Virtual Coworker is a midsize business consulting and back office outsourcing company. Located in West Hollywood, California and Sydney, Australia, the company was founded in 2011. Their services include business consulting and back office outsourcing. -
13
- $50,000+
- 10 - 49 employees
- Darlinghurst, Australia
Located in , Australia, Axis Global Co Agency is a video production agency. The small team offers video production, video marketing, branding, social media marketing, and more and was founded in 2017.Industries
Notable Project
A hairdressing company hired Axis Global Co Agency to provide branding, marketing, and web development services. Their services included SEO and Instagram campaigns and choosing the right creative brand assets.
''Their work blew me away.''
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14
- $1,000+
- 50 - 249 employees
- Surry Hills, Australia
TelemarketingPower.com is a call center company founded in 2001. The midsize Surry Hills, Australia-based team focuses on voice services.Industries
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15
- $1,000+
- 2 - 9 employees
- Miranda, Australia
Direct marketing company B2BLEADS.COM is headquartered in Miranda, Australia and Brisbane City, Australia. The small firm was established in 2018. Their team offers direct marketing, market research, sales outsourcing, other marketing, and more.Industries
Notable Project
B2BLEADS.COM handles a management consulting company's lead generation efforts through targeted LinkedIn campaigns. They're tasked with delivering 10–12 leads and 2–4 high-value sales per month.
"They respond quickly to our needs and questions."
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16
- $1,000+
- 250 - 999 employees
- North Sydney, Australia
Headquartered in North Sydney, Australia and Seaford, Australia, CDM Direct is a non-voice bpo/back office services and telephone answering service. The agency provides non-voice bpo/back office services and voice services and is midsize.The agency was established in 1991. -
17
- $1,000+
- 1,000 - 9,999 employees
- Surry Hills, Australia
Call center service OneContact was established in 2002. Their large team is based in Surry Hills, Australia. OneContact provides voice services and non-voice bpo/back office services. -
18
- Undisclosed
- 250 - 999 employees
- Sydney, Australia
GBSS is a telephone answering service. They focus on voice services, non-voice bpo/back office services, and accounting and were established in 2010. Their midsize team is based in Sydney, Australia. -
19
- $5,000+
- 50 - 249 employees
- Sydney, Australia
Accounting company Sydpro Pty Ltd was established in 2014. Their midsize team is located in Sydney, Australia. Their services include accounting, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and IT managed services.Industries
Notable Project
An IT services company has hired Sydpro Pty Ltd for staff augmentation. They’re tasked with hiring skilled engineers skilled in Microsoft 365 and Azure.
"They enabled us to meet service delivery commitments to our customers."
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20
- $5,000+
- 50 - 249 employees
- Sydney, Australia
SalesPond is a sales outsourcing company. Established in 2011, the agency is headquartered in Bondi Junction, Australia. The midsize team offers sales outsourcing, content marketing, marketing strategy, and social media marketing.Industries
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21
- $25,000+
- 2 - 9 employees
- Pyrmont, Australia
Answering service company and sales outsourcing company One Group Sales is based in Pyrmont, Australia. Launched in 2020, the small team provides call center services and sales outsourcing. -
22
- Undisclosed
- 250 - 999 employees
- North Sydney, Australia
In North Sydney, Australia; Makati, Philippines and Cebu City, Philippines, Vault Outsourcing is a back office outsourcing company. The agency focuses on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and is midsize.The agency was launched in 2015. -
23
- $5,000+
- 10 - 49 employees
- Sydney, Australia
Launched in 2011, Gen Leads is an answering service company. The agency focuses on voice services, marketing strategy, and direct marketing and has a small team.Industries
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24
- Undisclosed
- 50 - 249 employees
- Frenchs Forest, Australia
Non-voice bpo/back office services and IT managed services company Virtual Team is headquartered in Frenchs Forest, Australia. They focus on non-voice bpo/back office services and IT managed services and were founded in 2017. -
25
- $5,000+
- 2 - 9 employees
- Sydney, Australia
Launched in 2022, Anyworks is a back office outsourcing company. Based in Sydney, Australia, their small team offers back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, and sales outsourcing. -
26
- $1,000+
- 10 - 49 employees
- Chatswood, Australia
Serviced offices International is an answering service company. They provide call center services and were launched in 1999. Their small team is Chatswood, Australia-based.Industries
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27
- $5,000+
- 50 - 249 employees
- Parramatta, Australia
WiserBrand is a digital marketing agency based in New York City. Founded in 2015, the team of 17 specializes in SEO, web development and web design. They work primarily with midmarket clients, mostly in the legal and eCommerce industries.
Industries
Notable Project
WiserBrand has deployed resources to augment the internal team of a recruitment and consulting firm. These resources assist with building Magento websites with customized features and updating existing sites.
"They've delivered everything exactly as expected."
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28
- $50,000+
- 50 - 249 employees
- Lindfield, Australia
Our Accounting Division is a back office outsourcing company launched in 2010. They are based in Lindfield, Australia and have a midsize team. The firm specializes in back office outsourcing.Industries
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29
- Undisclosed
- 250 - 999 employees
- Rydalmere, Australia
Midsize document digitization & management company Shred-it, is in Rydalmere, Australia. The team provides document digitization & management. -
30
- Undisclosed
- 250 - 999 employees
- Sydney, Australia
TIMG (The Information Management Group), a document digitization & management company, was established in 1999. The company specializes in document digitization & management and has a midsize team.
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