Top 20 Inbound Call Centers in Cape Town

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Top 20 Inbound Call Centers in Cape Town

The Best of May 2025

Looking for a top inbound call center in Cape Town?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Cape Town. 

List of the Best Cape Town Inbound Call Center Companies

  • 1
    (10 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Cape Town, South Africa
    Large Customer Service Outsourcing company Boldr., is in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. Launched in 2016, the team focuses on Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more.
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    Industries

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  • 2
    (2 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    4.3

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Cape Town, South Africa

    Mango5 is a BPO Outsource Center based in Cape Town, South Africa. The Center, founded in 2005, has more than 250 employees who provide voice, non-voice BPO/back office, and direct marketing services to various companies. 

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    Clients

    Talent:Inc.

    Industries

  • 3
    (6 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    4.7

    Value

    5.0

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Cape Town, South Africa

    Human resources firm Sourcefit Philippines was launched in 2006. The firm offers HR services, non-voice bpo/back office services, and voice services and has a midsize team. The firm is located in Quezon City, Metro Manila, Philippines.

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    Industries

  • 4
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    250 - 999 employees
    Cape Town, South Africa
    Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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    Industries

  • 5
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    Cape Town, South Africa
    Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.
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    Industries

  • 6
    (1 Reviews) 0.5

    Timeliness

    0.5

    Service Excellence

    0.5

    Value

    0.5

    Would Recommend

    0.5
    Undisclosed
    10 - 49 employees
    Cape Town, South Africa

    Founded in 1994, 121 BPO is a back office outsourcing and customer service outsourcing company. They are in Cape Town, South Africa and have a small team. Their services include back office outsourcing and customer service outsourcing.

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  • 7
    (0 Reviews)

    Not yet reviewed.

    $10,000+
    10 - 49 employees
    Cape Town, South Africa
    Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center Services.
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    Industries

  • 8
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10,000+ employees
    Cape Town, South Africa
    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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    Industries

  • 9
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    1,000 - 9,999 employees
    Cape Town, South Africa
    Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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  • 10
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    250 - 999 employees
    Cape Town, South Africa
    SURGO, a Customer Service Outsourcing company, is in Cape Town, South Africa. Their services include Customer Service Outsourcing and Staffing.
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  • 11
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10,000+ employees
    Cape Town, South Africa
    Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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    Industries

  • 12
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Cape Town, South Africa
    3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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  • 13
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Cape Town, South Africa
    Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
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  • 14
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Cape Town, South Africa
    Beyond Admin is a small Cape Town, South Africa-based Accounting company. The team offers Accounting and Call Center Services.
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  • 15
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Cape Town, South Africa
    The Agentsy BPO is a Cape Town, South Africa-based customer service outsourcing company. The midsize team offers customer service outsourcing, sales outsourcing, and finance & accounting outsourcing (FAO) and was launched in 2018.
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    Industries

  • 16
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Stellenbosch, South Africa
    ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 17
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.5

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Cape Town, South Africa
    Outsource-X (Pty) Ltd, an answering service and customer service outsourcing company, is located in Cape Town, South Africa. The agency offers call center services and customer service outsourcing and has a midsize team.The agency was founded in 2022.
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    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    50 - 249 employees
    Cape Town, South Africa
    Headquartered in Cape Town, South Africa, Byte Orbit is a midsize software development firm. Their services include Custom Software Development and Web Development.
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    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Cape Town, South Africa
    Launched in 2005, Boomerang Marketing Solutions is an answering service company. Their team specializes in Call Center Services and Sales Outsourcing.
    Read More
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