Top 100 User Research Agencies in London

Need Help Selecting a Company?
  1. Home
  2. User Experience
  3. User Research
  4. United Kingdom
  5. London

Top 100 User Research Agencies in London

August 2022

Looking for a top user research agency in London?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. 

Jump to Most Reviewed Companies

List of the Best London User Research Companies

  • 1
    • $5,000+
    • 10 - 49 employees
    • London, United Kingdom

    Based in London, UK, Creative Navy's team of about 10 employees focuses entirely on UX/UI design. This agency works across a broad spectrum of industries, partnering with startups as well as established brands on mobile apps (iOS, Android, etc.), web and native apps (macOS, embedded, devices), and other projects.

    Clients

    • Jaguar
    • Philips
    • Bosch
    • Discovery Channel

    Industries

    Notable Project

    A manufacturing company partnered with Creative Navy to restructure their content production processes. The team designed a new UI that could streamline content management across the company's various websites.

    "Creative Navy was very transparent—always openly telling us what they were thinking without trying to impress us."

    Visit Site
  • Get connected with a company for free

    Tell us about your project, and we'll match you with vetted companies that meet your requirements.

    Free consultation
  • 2
    • $10,000+
    • 1,000 - 9,999 employees
    • London, United Kingdom

    Andersen is an international custom software development company that, among other things, specializes in healthcare software development. Since its founding in 2007, the company has opened more than ten development centers and about ten sales offices worldwide. More than 2700 highly qualified specialists work on developing, customizing corporate IT solutions, web applications, and mobile applications. Andersen has completed over 950 projects and received hundreds of positive reviews from clients worldwide. Today the company is working on over 250 projects. Our technology stack includes .NET, C#, Java, Python, PHP, Node.js, TypeScript, Golang, C++, JavaScript, Angular, React.js, Vue.js, HTML, CSS, Java (Android), Swift / Objective C (iOS), React Native, and more. We also offer manual and automated testing, business and data analysis, UI/UX design, DevOps services, IT security management, and L1, L2, L3 support.

    Clients

    • Samsung
    • Johnson & Johnson
    • GlobePayroll
    • Siemens

    Industries

    Notable Project

    Andersen Inc. is providing software development services for a sound engineering company. They are deploying six software engineers for the project.

    "Working with them is easy and communication flies amazingly."

    Visit Site
  • 3
    • $25,000+
    • 10 - 49 employees
    • London, United Kingdom

    Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.

    Clients

    • Fiserv
    • Intuit
    • Dell EMC
    • Walmart

    Industries

    Notable Project

    Momentum Design Lab provided UX design for a market research platform. They did some user research, including customer interviews, and then created the visual and UX design using Figma.

    “They really listened to us about our users’ perspectives and were able to espouse them quickly.”

    Visit Site
  • 4
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • London, United Kingdom

    Infinum is a software development company in San Francisco, CA. The 50+ team has equal experience in mobile and web development. They work with clients from a variety of industries, including business and financial services and automotive.

    Clients

    • Philips
    • Nike
    • Porsche
    • Coca Cola

    Industries

    Notable Project

    Infinum developed an iOS and Android app that could enable an insurance company to provide financial and supplementary security services. The team used Flutter and built API backend integrations into the app.

    "The continuity of project activities is ensured despite changes in their team structure."

    Visit Site
  • 5
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 10 - 49 employees
    • London, United Kingdom

    Lighthouse is a specialist UX and UI design agency, founded in London but now working together from all over the globe.
    Founded in 2008, the Lighthouse team use cutting edge design, collaboration and experience to solve the most complex problems. Lighthouse partner with both well-established enterprise businesses seeking to inject life into under-performing applications, and funded startups ready to progress their product. These are typically headed up by seasoned founders who love the process as well as the outcome.

    Clients

    • Total
    • John Lewis
    • Red Bull
    • PayPoint

    Industries

    Notable Project

    Lighthouse provides mobile application development and UX/UI design services for a transportation and logistics company. They’ve redesigned the client’s apps and integrated them into a single code base.

    "Their most distinguishing quality is that they’re sincere, humble, and empathetic."

    Visit Site
  • 6
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • London, United Kingdom

    Mobile app development company Tapptitude has offices in Romania, the US, and London. The team of 100+ employees specializes in iOS and Android app development and offers UX/UI design, IT strategy consulting, and web development. Founded in 2013, Tapptitude mainly works with small businesses and startups in the real estate, automotive, and arts and entertainment industries.

    Clients

    • Tenor
    • Glorify
    • Wellory
    • Ontapp

    Industries

    Notable Project

    Tapptitude is developing the MVP of an iOS app that allows users to find and view instances of their favorite songs being used in films, TV shows, commercials, and more. They began by building user profiles.

    "They’ve understood our needs and helped us shape our product development since day one." 

    Visit Site
  • 7
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • London, United Kingdom

    Method is a strategic design firm based in New York with offices in London; Denver; Atlanta; Charlotte, N.C.; and San Jose, Calif. The firm, founded in 1999, has more than 130 employees and provides UX/UI design, custom software development, digital strategy, web development, and branding services. Method serves enterprise and mid-market companies in the financial services, IT, arts & entertainment, customer products & services, medical, and e-commerce industries.

    Clients

    • Ubisoft
    • Manchester City
    • Evry
    • Clear

    Industries

    Notable Project

    Method (formerly Skookum) designed and developed a digital auctions portal for an automotive company. After researching the market, they used Laravel and JavaScript to build the site within an agile methodology.

    “They had great personalities and were easy to work with, and they never lost sight of the goals or the value.”

    Visit Site
  • 8
    • Scheduling

      4.7
    • Quality

      4.5
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • London, United Kingdom

    Osedea is a computer software company boasting a team of just over 40 employees that provide custom software and mobile app development, as well as AI services. From their headquarters in Montreal, Canada, they partner with enterprise and mid-market companies in the manufacturing, energy, and telecom sectors. 

    Industries

    Notable Project

    Osedea provided web development services for a technology platform. They advised the client on the technologies to use and the resources needed. Then, they developed the MVP from scratch using JavaScript.

    “They had the right people working on my project; the teammates understood it.”

    Visit Site
  • 9
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • London, United Kingdom

    Limeup is a Product Design Studio headquartered in London, United Kingdom. It was founded in 2019 and has since grown to over 20 employees and helped over 50 companies create stellar designs for their products. They primarily serve clients from Fintech and Gambling industries.

    Clients

    • Connect44
    • Nexte
    • Pokerhouse
    • Koto English

    Industries

    Notable Project

    Limeup developed a web-based app for an investment company. The team was involved from the initial concept phase and created an attractive UX/UI. 

    "After all, I never had to wonder whether they are capable of delivering what we need."

    Visit Site
  • 10
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • London, United Kingdom

    Bit Zesty is a custom software development firm. They provide custom software development, ux/ui design, web development, application management & support, and more and were launched in 2009. Their small team is London, United Kingdom-based.

    Clients

    • Oxford Medical Simulation
    • Trussell Trust (UK Foodbanks)
    • Queen's Awards for Enterprise
    • HMRC

    Industries

    Notable Project

    Bit Zesty upgraded and rewrote two existing apps for a health and safety software company. They developed upgrades for APIs, added new functionality, and more.

    "For any urgent issues we were able to contact them quickly."

    Visit Site
  • 11
    • $5,000+
    • 2 - 9 employees
    • London, United Kingdom

    Burst Digital is a web design company in London, United Kingdom. They offer web design, graphic design, web development, digital strategy, and more and were launched in 2018.

    Clients

    • Vivienne Westwood - The Vivienne Foundation
    • Lucinda Green
    • Clean Kitchen
    • Verity Bowditch

    Industries

    Notable Project

    Burst Digital was hired by a financial management company for their web development and branding services. The team's other tasks include ongoing maintenance and content creation.

    "Burst Digital helped us establish our branding and visibility."

    Visit Site
  • 12
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    UX Connections is a design agency founded in London in 2013 with fewer than 50 experts. They specialize in UX/UI design, market research, and digital strategy solutions for clients ranging from small firms to large companies.

    Clients

    • Immediate Media
    • Ladbrokes
    • ASOS
    • News UK

    Industries

    Notable Project

    A news company hired UX Connections to provide mobile and web UX design recommendations. They reviewed mock-ups and provided feedback, then created some designs to demonstrate how to implement features.

    "They felt like part of the team rather than an external party making suggestions."

    Visit Site
  • 13
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • London, United Kingdom

    Hiyield is a small website development firm located in St. Austell, United Kingdom. Launched in 2018, the team focuses on web development, custom software development, ux/ui design, application management & support, and more.

    Industries

    Notable Project

    Hiyield developed a website for a climate change think tank. They also provided support during a company event, ensuring the website was compatible with the correct server and technology.

    "Hiyield excellently developed and managed the site."

    Visit Site
  • 14
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $75,000+
    • 10 - 49 employees
    • London, United Kingdom

    Glance Creative Ltd. is an app development firm founded in 2016. Based in London, the team of 10 specializes in mobile app development, UX/UI and wearable app development. They mainly serve small business and midmarket clients in the entertainment, media and consumer products industries. 

    Clients

    • The Times
    • The Sun
    • Universal Music
    • Lucozade

    Industries

    Notable Project

    Glance provides mobile app development services to a social media startup for art lovers. They're handling the front- and backend development of a gaming platform that features a leaderboard and news feed. 

    “Their team has done a great job of accomplishing all the requirements in a timely and transparent manner.”

    Visit Site
  • 15
    • $10,000+
    • 2 - 9 employees
    • London, United Kingdom

    Browser London is a digital product agency based in London, United Kingdom. This company has 11 employees and was founded in 2008. Services offered by Browser London include UI/UX design, web design, and custom software development for companies of all sizes.

    Clients

    • Mayor of London
    • Lightning API
    • Shell
    • NHS

    Industries

    Notable Project

    Browser London created a simple software platform for a supply chain transparency firm. The client worked with a UI/UX specialist and a senior web developer to build the prototype. 

    "They were highly involved and engaging. We also came up with some good ideas for how to present information together."

    Visit Site
  • 16
    • Scheduling

      5.0
    • Quality

      4.7
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • London, United Kingdom
    Fourmeta is an e-commerce development firm founded in 2017. In London, United Kingdom, their midsize team offers e-commerce development, ux/ui design, and web development.

    Industries

    Notable Project

    Fourmeta provides a dedicated development team to perform a wide range of microservices for a financial market infrastructure company. They help in developing new software features and alerting tools.

    "I am impressed with their commitment to learning about our business."

    Visit Site
  • 17
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 2 - 9 employees
    • London, United Kingdom

    Lemonat is a digital product design agency that was founded in 2012. Their 9-person team is headquartered in London with offices in Istanbul. They offer UX/UI design, web design, and digital strategy services to midmarket companies in the spaces of financial services, arts and entertainment, and e-commerce.

    Clients

    • Turkcell (Gsm operator)
    • Fizy (Music service)
    • Vendigo (Fintech)
    • Creativehub (Professional service)

    Industries

    Notable Project

    To support the launching of their company, a gaming studio hired Lemonat to develop and design their website. The team built the site from scratch and made sure it was consistent with the client's branding.

    "They have very good communication skills."

    Visit Site
  • 18
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • London, United Kingdom

    Uitop is an Austin, Texas-based user experience design agency. The small team specializes in ux/ui design, web design, product design, and graphic design and was founded in 2021.

    Clients

    • Kenjo 🇩🇪
    • ResHub 🇮🇪
    • FocusED 🇺🇸
    • Cicada 🇺🇸

    Industries

    Notable Project

    uitop provided UX/UI design for a resident experience platform. They led workshops on significant research into competitors and design data for older adults for the project.

    "They took way more responsibility than we asked and we were so happy with the results of all their work."

    Visit Site
  • 19
    • Scheduling

      4.6
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 2 - 9 employees
    • London, United Kingdom

    Fortnight is a boutique design and development studio based in Manchester, U.K., with offices in London and New York. The studio, founded in 2014, has a team of more than ten that provides mobile app development, branding, product design, web design, and UX/UI design services to small and larger-sized companies. 

    Clients

    • OnePlus
    • Bumble
    • Thursday
    • Simba Sleep

    Industries

    Notable Project

    In line with their brand launch, an automotive company hired Fortnight to develop their visual identity. The client wanted a fresh, innovative, and appealing look that resonates with a broad audience.

    "They seemed genuinely excited to work on our brand, and it showed in the final result of the project."

    Visit Site
  • 20
    • $1,000+
    • 10 - 49 employees
    • London, United Kingdom

    The House is a digital branding agency founded in Surbiton, England in 2009 with no more than 50 members. They offer branding, UX/UI design, and marketing strategy solutions for clients in the fields of education, business services, and consumer products.

    Clients

    • QS
    • NHS
    • Jisc
    • MTV

    Industries

    Notable Project

    The House London Ltd. provided branding services for a construction supplies company. After understanding the company's goals and competitors, they drafted a brand strategy, including the logo, color, and more.

    "Everything was clear and concise from the beginning."

    Visit Site
  • 21
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • London, United Kingdom

    In Saint Petersburg, Florida; Jaipur, India; Gurugram, India and Gurugram, India, DianApps is an app development firm. Established in 2017, the midsize team offers mobile app development, web development, and ux/ui design.

    Clients

    • Pagarkhata
    • NOZL
    • Tripp

    Industries

    Notable Project

    An Industrial Equipment Supplier hired DianApps to develop a hybrid app, enabling customers to submit oil samples and view trending results from the analysis.

    "DianApps delivered a complete app that met our requirements."

    Visit Site
  • 22
    • $10,000+
    • 10 - 49 employees
    • London, United Kingdom

    We Are Kitty is a small London, United Kingdom-based user experience design company. Founded in 2017, the team provides ux/ui design, e-commerce development, web design, web development, and more.

    Industries

    Notable Project

    An online casino wanted to rebrand their business to align more as an entertainment brand. They hired We Are Kitty to create content, drive traffic to a new website, and engage with a new audience.

    "They are a young and dynamic that's friendly and committed."

    Visit Site
  • 23
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • London, United Kingdom

    Supercharge is a digital production firm that is headquartered in Budapest, Hungary with a second office in London. Founded in 2010, Supercharge's team of more than 100 employees specializes in web and mobile app development. The firm also offers UI/UX design services to its clients.  

    Clients

    • Kodak Alaris
    • Metlife
    • Silicon Labs
    • Ericsson

    Industries

    Notable Project

    A pharmaceutical company was looking to bring a streamlined healthcare solution to their patients, so they engaged with Supercharge for their mobile app and web development services.

    "They’re cooperative and are flexible enough to scale the project just to meet our deadlines."

    Visit Site
  • 24
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 2 - 9 employees
    • London, United Kingdom

    Digiruu is a digital firm founded in 2016 run by a team of fewer than 10 professionals. Based in London, the company lends their expertise in mobile app development, UX/UI design, and web design to clients ranging from startups to large enterprises, working in various industries such as consumer products, advertising, and media.

    Clients

    • Pretty Lavish
    • ByErim
    • The Climate Week NYC
    • Subconsciously

    Industries

    Notable Project

    Digiruu provided mobile app development services for a hypnotherapy business. They developed a bespoke hypnosis application from the ground up. The main technology used was React Native.

    "We were impressed with their friendliness and communication."

    Visit Site
  • 25
    • $5,000+
    • 2 - 9 employees
    • London, United Kingdom

    The Design Laboratory is a London-based design studio. Their team of fewer than 10 was founded in 2017 and serves businesses of all sizes across a range of industries. Design services include UX/UI, logo, web, graphic, and product and packaging.

    Clients

    • Dom Perignon
    • Samsonite
    • Method
    • Sunglasses Hut

    Industries

    Notable Project

    A people management platform hired The Design Laboratory to provide web design. Their efforts also include branding to enhance the client's brand identity.

    ''They know how to give us attention as a startup.''

    Visit Site
  • 26
    • $10,000+
    • 2 - 9 employees
    • London, United Kingdom

    Caboodle UX Studio is a design company located in Winchester, Hampshire, England. Their team of around five employees provides UX/UI services and custom software development for businesses of all sizes. Primarily, they work in the financial and consumer services industries.  

    Clients

    • AllianceBernstein
    • Visa
    • Ipsos Mori
    • EMVCo

    Industries

    Notable Project

    Caboodle UX Studio created a new website for a freelance producer and director who wanted to highlight their work. The portfolio site featured the client's past works and upcoming projects.

    "I was most impressed by their creative skills and technical knowledge."

    Visit Site
  • 27
    • Scheduling

      4.6
    • Quality

      4.5
    • Cost

      4.4
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • London, United Kingdom

    Catch is a digital experience agency founded in 2007. Based in London, United Kingdom, they also have an office in Madrid, Spain, and a team of over 30 employees. They specialize in web development, UX/UI design, and content marketing. 

    Clients

    • Sharp
    • Tony Blair Institute
    • Worldpay
    • The Body Shop

    Notable Project

    Catch refurbished the website of an investment management company to improve their online presence. They've used Figma to rebuild the UX, upgraded the system to Drupal 9, and hosted the site via Acquia and AWS.

    "We’re most impressed with their team’s adaptability — they work within our schedules and stick to our project scope."

    Visit Site
  • 28
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • London, United Kingdom

    Novoda is a digital-product agency based in London, England, that was established in 2008. Their team of 71 employees provides mobile app development, UX/UI design, enterprise app modernization, digital strategy, and AR/VR development services.

    Clients

    • Tesco News UK
    • The Times
    • CCleaner
    • Channel 4

    Industries

    Notable Project

    Novoda configured a desktop application and built an Android prototype for a system-optimization software company. Their team coded the main functionalities and inserted an in-app purchasing feature. The app gained over 50 million downloads and a 4.4-star rating on the Google Play Store.

    "Last December, monthly revenue for CCleaner was about $100,000. I attributed these metrics to the freemium model and Novoda’s collaborative efforts." – Head of Product, System Optimization Company

    Visit Site
  • 29
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • London, United Kingdom

    Propeller is a web design and development company that was founded in 2000. Headquartered in London, with another office in New York, they have a team of over 55. They specialize in e-commerce development, email marketing, web design, and SEO or clients in the hospitality, leisure, consumer products, and retail industries.

    Clients

    • Azzuri Restaurant Group
    • Twinings
    • Young's Pubs
    • MWELL - Kellogg's

    Industries

    Notable Project

    Propeller has helped a consumer goods company in relaunching and redesigning their Shopify Plus website. Their work involves front- and backend development, site organization, and competitor analysis. 

    “The team is invested in our project — they truly want us to accomplish our goals.”

    Visit Site
  • 30
    • $50,000+
    • 50 - 249 employees
    • Reigate, United Kingdom

    Sonin is a mobile app development agency based in Reigate, England, and was founded in 2008. Their team of 28 employees specializes in mobile app development, web development, and UX/UI design.

    Clients

    • FatFace
    • Morrisons & Schwartz
    • esure
    • The British Museum

    Industries

    Notable Project

    Sonin App Development has developed a user-friendly mobile app for a personal training business. The app gives users access to training programs, as well as live workout sessions.

    "They always find ways to make my ideas come to life within the app."

    Visit Site

Get connected with the right company for you

We'll do the work for you – finding and connecting you with service providers that meet your exact requirements.

Schedule Consultation