Top 100 User Research Agencies in London
March 2023Looking for a top user research agency in London?
Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. While there are many advantages to user research, be wary of bad user research.
For example, when looking for a user experience agency to hire, ask about the role user research plays in its design process. A sign of good user research is when it occurs at the beginning of a project – throughout the discovery stages. User research is a tool to learn about user needs and challenges, not to validate an existing idea for a feature.
To assist you in your search for a partner, we’ve compiled this list of the top user research firm in London. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best London User Research Companies
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1
- $50,000+
- 10 - 49 employees
- London, United Kingdom
Lighthouse is a specialist UX and UI design agency, founded in London but now working together from all over the globe.
Founded in 2008, the Lighthouse team use cutting edge design, collaboration and experience to solve the most complex problems. Lighthouse partner with both well-established enterprise businesses seeking to inject life into under-performing applications, and funded startups ready to progress their product. These are typically headed up by seasoned founders who love the process as well as the outcome.Clients
- Total
- John Lewis
- Red Bull
- PayPoint
Industries
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Lighthouse has redesigned a recruiting platform’s website. They’ve also collaborated with part of the frontend development using Ruby on Rails. Lighthouse has conducted market research and client interviews.
“I’m most impressed with Lighthouse’s in-depth understanding of our business.”
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2
- $50,000+
- 1,000 - 9,999 employees
- London, United Kingdom
Andersen is an international custom software development company that, among other things, specializes in healthcare software development. Since its founding in 2007, the company has opened more than ten development centers and about ten sales offices worldwide. More than 2700 highly qualified specialists work on developing, customizing corporate IT solutions, web applications, and mobile applications. Andersen has completed over 950 projects and received hundreds of positive reviews from clients worldwide. Today the company is working on over 250 projects. Our technology stack includes .NET, C#, Java, Python, PHP, Node.js, TypeScript, Golang, C++, JavaScript, Angular, React.js, Vue.js, HTML, CSS, Java (Android), Swift / Objective C (iOS), React Native, and more. We also offer manual and automated testing, business and data analysis, UI/UX design, DevOps services, IT security management, and L1, L2, L3 support.
Clients
- Samsung
- Johnson & Johnson
- GlobePayroll
- Siemens
Industries
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Andersen Inc. provides ongoing custom software development for a blockchain company in the travel industry. The team works on forks of Avalanche for the Camino network.
"Our needs were met, and Andersen was always super supportive."
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3
- $25,000+
- 10 - 49 employees
- London, United Kingdom
Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.
Clients
- Fiserv
- Intuit
- Dell EMC
- Walmart
Industries
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Momentum Design Lab helped a 911 software provider redesign their product’s UX. The process included a discovery workshop and a wireframing process to create low- and high-fidelity Figma prototypes.
“They were wonderful and brought everything to life in the right way.”
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4
- $5,000+
- 10 - 49 employees
- London, United Kingdom
Based in London, UK, Creative Navy's team of about 10 employees focuses entirely on UX/UI design. This agency works across a broad spectrum of industries, partnering with startups as well as established brands on mobile apps (iOS, Android, etc.), web and native apps (macOS, embedded, devices), and other projects.
Clients
- Jaguar
- Philips
- Bosch
- Discovery Channel
Industries
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A management and scheduling software company was looking to improve their UX/UI design. Creative Navy used Figma to deliver a collection of wireframes and a complete style guide for the application.
“They had a strong portfolio within our domain — it was their main differentiator.”
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5
- $50,000+
- 50 - 249 employees
- London, United Kingdom
Osedea is a computer software company boasting a team of just over 40 employees that provide custom software and mobile app development, as well as AI services. From their headquarters in Montreal, Canada, they partner with enterprise and mid-market companies in the manufacturing, energy, and telecom sectors.
Industries
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Osedea developed a modern manufacturing application for a renewable energy company. They were also tasked with UI/UX design and backend work.
"They accommodated our requests as the project went into the plan."
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6
- $25,000+
- 50 - 249 employees
- London, United Kingdom
Infinum is a software development company in San Francisco, CA. The 50+ team has equal experience in mobile and web development. They work with clients from a variety of industries, including business and financial services and automotive.
Clients
- Philips
- Nike
- Porsche
- Coca Cola
Industries
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Infinum was a subcontractor on a government transport division’s electronic reporting platform development project. They worked in Ruby on Rails, making mock-ups and running user and factory acceptance tests.
“Infinum’s team was young and dynamic, which gave us the feeling that they were interested in what we were doing.”
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7
- $25,000+
- 50 - 249 employees
- London, United Kingdom
Method is a strategic design firm based in New York with offices in London; Denver; Atlanta; Charlotte, N.C.; and San Jose, Calif. The firm, founded in 1999, has more than 130 employees and provides UX/UI design, custom software development, digital strategy, web development, and branding services. Method serves enterprise and mid-market companies in the financial services, IT, arts & entertainment, customer products & services, medical, and e-commerce industries.
Clients
- Ubisoft
- Manchester City
- Evry
- Clear
Industries
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Method is tasked with developing and implementing a design system for an insurance company. They help the company create a style guide and provide design and engineering support to handle its production.
"Their ability to communicate and their investment in the project is impressive."
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8
- $50,000+
- 50 - 249 employees
- London, United Kingdom
Mobile app development company Tapptitude has offices in Romania, the US, and London. The team of 100+ employees specializes in iOS and Android app development and offers UX/UI design, IT strategy consulting, and web development. Founded in 2013, Tapptitude mainly works with small businesses and startups in the real estate, automotive, and arts and entertainment industries.
Clients
- Tenor
- Glorify
- Wellory
- Ontapp
Industries
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Tapptitude developed a mobile app for a dating platform. After a series of discovery meetings, their team created designs that could be implemented into the app.
"What we found most impressive is their ability to code and develop anything that you can imagine."
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9
- $1,000+
- 10 - 49 employees
- London, United Kingdom
UX Connections is a design agency founded in London in 2013 with fewer than 50 experts. They specialize in UX/UI design, market research, and digital strategy solutions for clients ranging from small firms to large companies.
Clients
- Immediate Media
- Ladbrokes
- ASOS
- News UK
Industries
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UX Connections redesigned the fundamental user journey across a PropTech company's platform. They conducted a discovery session and reviewed the client's platform before working on the new user journey.
"I was genuinely very happy with all they did."
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10
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Limeup is a Product Design Studio headquartered in London, United Kingdom. It was founded in 2019 and has since grown to over 20 employees and helped over 50 companies create stellar designs for their products. They primarily serve clients from Fintech and Gambling industries.
Clients
- Connect44
- Nexte
- Pokerhouse
- Koto English
Industries
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Limeup was hired by a health tech startup for web design services. The team handled every stage of the project.
"Everything was simple and clear."
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11
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Launched in 1991, Make it Clear is a UX agency. The small London, United Kingdom-based team provides ux/ui design, marketing strategy, digital strategy, graphic design, and more.
Clients
- Cambridge University Press & Assessment
- Spamhaus Technology
- UserZoom
Industries
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Make It Clear was hired by a technology consultancy to design and develop an application that allowed users to customize sneakers for an exhibition they were running.
"They were fantastic throughout."
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12
- $25,000+
- 10 - 49 employees
- London, United Kingdom
Founded in 2018, Together is a creative agency. Their team of around 10 employees is based in London. They focus on web development and design and branding.
Clients
- Mosaic
- SeedLegals
- Amazon
- Coast
Industries
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A brand, naming, and language studio was looking to supplement their branding and web design efforts, so they hired Together to develop the strategy, design, assets, and website of one of their customers.
"We think very highly of them, and we hope to work with them again in the future."
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13
- $25,000+
- 50 - 249 employees
- London, United Kingdom
Get Web, Inc. Is a Dhaka, Bangladesh-based custom software development company. Founded in 2016, the small team specializes in custom software development, ux/ui design, e-commerce development, web development, and more.Clients
- KitMyTrip
- Next Play Live
- Inventory Ahead
- Dendi
Industries
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Getweb Inc. developed an IT services company's website using Laravel framework and token-based authentication. The team is also responsible for developing a CRM system.
"I really like the new look and feel of the site, it's much easier to navigate and I love the layout."
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14
- $5,000+
- 10 - 49 employees
- London, United Kingdom
Founded in 2019, Brand Vision is a web design company. Their small team is in Toronto, Canada. Their services include web design, social media marketing, branding, market research, and more.
Clients
- Winona Park Towns
- ForestHill Brokerage
- Diamond Realty Developers
- Quick Consols
Industries
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A marketing research firm has hired Brand Vision to provide web design and development. Using Figma as their main tool, they're redoing the client's site and giving maintenance and updates to it.
"Brand Vision's team is empathic, compassionate, creative, and collaborative."
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15
- $50,000+
- 10 - 49 employees
- London, United Kingdom
NEVERBLAND is a web development firm. They provide web development, web design, ux/ui design, custom software development, and more and were launched in 2010. Their small team is London, United Kingdom-based.
Clients
- Togetherall
- Lick
- MyTrees
- Bulb
Industries
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NEVERBLAND has developed a mobile app for a pharmaceutical collaborative strategic platform. They’ve worked on the UX/UI design and started building the product for iPhone, iPad, and desktop devices.
“Their interpretation of our needs and the design are exceptional.”
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16
- $10,000+
- 10 - 49 employees
- London, United Kingdom
CubeZoo is a web development company. The small team is headquartered in Randburg, South Africa. Their services include web development, mobile app development, and enterprise app modernization.
Clients
- Allegra
- BMW
- Investec
- Vodacom
Industries
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CubeZoo helped a healthcare company overhaul an existing mobile application. After a series of project meetings, the team handled the entire process, from code review and adjustments to integrations.
"The team had a variety of options around UX design."
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17
- $10,000+
- 2 - 9 employees
- London, United Kingdom
Precode, an user experience design company, was established in 2018. They are in London, United Kingdom and have a small team. Their services include ux/ui design.
Clients
- Aviva
- Apple
- Audi
- AXA
Industries
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An engagement security company hired Precode to design their enterprise software's UI/UX components. The team worked on making the product easy to use and transforming a complex UI design into a simple one.
"Precode's skills and experience are top-notch, and the level of quality they provide is exceptional."
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18
- $5,000+
- 2 - 9 employees
- London, United Kingdom
Burst Digital is a web design company in London, United Kingdom. They offer web design, graphic design, web development, digital strategy, and more and were launched in 2018.
Clients
- Vivienne Westwood - The Vivienne Foundation
- Lucinda Green
- Clean Kitchen
- Verity Bowditch
Industries
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A business consultancy firm was looking to rebrand their company, so they engaged with Burst Digital for their rebranding, WordPress web development, marketing strategies, and maintenance and support.
"I found the team very knowledgeable, and they essentially served as a one-stop shop for all my needs."
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19
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Hiyield is a small website development firm located in St. Austell, United Kingdom. Launched in 2018, the team focuses on web development, custom software development, ux/ui design, application management & support, and more.
Industries
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Hiyield developed a website for a climate change think tank. They also provided support during a company event, ensuring the website was compatible with the correct server and technology.
"Hiyield excellently developed and managed the site."
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20
- $75,000+
- 10 - 49 employees
- London, United Kingdom
Glance Creative Ltd. is an app development firm founded in 2016. Based in London, the team of 10 specializes in mobile app development, UX/UI and wearable app development. They mainly serve small business and midmarket clients in the entertainment, media and consumer products industries.
Clients
- The Times
- The Sun
- Universal Music
- Lucozade
Industries
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Glance has helped a social networking platform develop the MVP of their iOS app. The team handles the UI/UX design and backend development efforts using various technologies: Golang, AWS, and Firebase.
"We’ve been extremely happy with their services."
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21
- $25,000+
- 50 - 249 employees
- London, United Kingdom
Arctic Grey, Ltd. is a creative firm founded in 2015 and located in New York. With a team of fewer than 50 employees, they offer e-commerce development, web development, and content marketing services. They serve mostly small businesses in the e-commerce, business services, and government industry.
Clients
- Harvard University
- Peanuts | Snoopy & Charlie Brown
- Royce Chocolate
- The Smurfs
Industries
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Arctic Grey, Ltd. is supporting the maintenance needs of an outdoor cooker manufacturer's Shopify Plus website.
"Their efficiency, transparency, and response time are impressive!"
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22
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Top Notch Dezigns is a web design and digital marketing agency from New York. It was founded in 2004 and now has a team of 26 that does web design and development, mobile apps, SEO, SEM, and more for clients across a variety of industries, from business services to consumer products.
Clients
- Meadowbrook Financial Mortgage Bankers
- Brick Education
- Long Island University
- Wolo Manufacturing Corporation
Industries
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Top Notch Dezigns has developed a modular building provider’s WordPress website, showcasing the client’s products and services. They’re currently providing digital marketing support.
"They take our problem seriously and see the project’s whole scope."
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23
- $25,000+
- 10 - 49 employees
- London, GBR, United Kingdom
Zazz is a Seattle-based mobile app development company founded in 2011. They have an additional office in San Francisco. Their team of approximately 50 employees serves clients of all sizes and industries. In addition to app development, they also specialize in enterprise app modernization and UX/UI design.
Clients
- Inclose
- Ideal Smart
- Sparehandz
Industries
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Zazz has designed a mobile application for an employee wellness and fitness company. They’ve used Figma for the design, and they’re currently working on development using React Native, MongoDB, and Node.js.
“We like that Zazz cares about the details. They’re great at explaining everything they’re doing.”
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24
- $50,000+
- 2 - 9 employees
- London, United Kingdom
Digiruu is a digital firm founded in 2016 run by a team of fewer than 10 professionals. Based in London, the company lends their expertise in mobile app development, UX/UI design, and web design to clients ranging from startups to large enterprises, working in various industries such as consumer products, advertising, and media.
Clients
- Pretty Lavish
- ByErim
- The Climate Week NYC
- Subconsciously
Industries
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A parenting app provider hired Digiruu to develop a prototype and website they could use to pitch their ideas to investors. They explored the HLRs, designed the app, and built the prototype and website.
"Digiruu were a total delight to work with — their knowledge, expertise, commitment, and service were faultless."
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25
- $1,000+
- 10 - 49 employees
- London, United Kingdom
The House is a digital branding agency founded in Surbiton, England in 2009 with no more than 50 members. They offer branding, UX/UI design, and marketing strategy solutions for clients in the fields of education, business services, and consumer products.
Clients
- QS
- NHS
- Jisc
- MTV
Industries
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A construction materials metasearch engine hired The House London to launch the first version of their mobile app. The goal of the project was to target tradespeople across the UK.
"They do their job really well as we get some good practices and experience that we use till now."
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26
- $10,000+
- 50 - 249 employees
- London, United Kingdom
Fourmeta is an e-commerce development firm founded in 2017. In London, United Kingdom, their midsize team offers e-commerce development, ux/ui design, and web development.
Industries
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Fourmeta helped a marketing company completely refactor the web app of their newly acquired business. They performed the front- and backend development and optimized the existing documentation.
"I was very happy with the amount of communication and forecast from the project lead and their on-time delivery."
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27
- $10,000+
- 10 - 49 employees
- London, United Kingdom
Founded in 2017, LoveGunn is a London-based branding and design firm. Their team of fewer than 10 serves small to midmarket businesses across a range of industries. Services include branding as well as web, UX/UI, and graphic design.
Clients
- Chelsea Football Club
- Jungle Creations
- Iconic Labs
- Jealous Sweets
Industries
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A luxury vacation company hired LoveGunn for branding services. They were tasked with rebranding the company and the website, including design elements like logo, colors, photos, and overall tone.
"LoveGunn is creatively one of the top agencies in London."
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28
- $25,000+
- 10 - 49 employees
- London, United Kingdom
We Are Kitty is a small London, United Kingdom-based user experience design company. Founded in 2017, the team provides ux/ui design, e-commerce development, web design, web development, and more.
Industries
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A gaming company hired We Are Kitty to provide SEO and content development. Their efforts include keyword research and paid media activities to drive organic traffic and new players to the client's site.
"They're very cost-effective, and I enjoy working with them."
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29
- $10,000+
- 2 - 9 employees
- London, United Kingdom
Lemonat is a digital product design agency that was founded in 2012. Their 9-person team is headquartered in London with offices in Istanbul. They offer UX/UI design, web design, and digital strategy services to midmarket companies in the spaces of financial services, arts and entertainment, and e-commerce.
Clients
- Turkcell (Gsm operator)
- Fizy (Music service)
- Vendigo (Fintech)
- Creativehub (Professional service)
Industries
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To support the launching of their company, a gaming studio hired Lemonat to develop and design their website. The team built the site from scratch and made sure it was consistent with the client's branding.
"They have very good communication skills."
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30
- $5,000+
- 2 - 9 employees
- London, United Kingdom
The Design Laboratory is a London-based design studio. Their team of fewer than 10 was founded in 2017 and serves businesses of all sizes across a range of industries. Design services include UX/UI, logo, web, graphic, and product and packaging.
Clients
- Dom Perignon
- Samsonite
- Method
- Sunglasses Hut
Industries
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The Design Laboratory has designed and developed the brand identity and website of a music venue. Their scope has included a thorough strategy session to define the client’s message and brand feel.
“The Design Laboratory is very thorough at understanding the true feelings and emotions businesses convey.”
Most Reviewed User Research Company in London
Check out an User Research Company in London with the most new reviews in the past 12 months.
User Research Company
London
- 11 8 new reviews
- 12 8 new reviews
- 13 8 new reviews
- 14 8 new reviews
- 15 8 new reviews
