Top 35+ Online Reputation Management Companies

Big Leap helped a skin care company after negative media attention. Big Leap took over and changed its website, created keyword lists, infographics and social media content that has helped the client come back into a favorable light. 

"They've significantly improved our ranking on Google in previously challenging markets...Other agencies we've worked with haven't been able to budge our online position, so we're very happy with the results thus far. It's helping our leadership team overcome issues involving prospective employees or purchasers of our products." — Director of Digital Marketing, Skincare Company

Bob Gold & Associates oversaw PR strategies for a television advertising organization. Bob Gold & Associates managed the organization's press releases, event planning, and brand story consultation. As a result of the partnership, the organization's brand awareness improved and its company grew.

"They always pitch creative ideas for us to engage with our industry and become thought leaders in emerging areas." – Chief Marketing & People Officer, Television Advertising Organization

A medical company wanted to increase its credibility and awareness and used Matter Communications for a PR and social media plan. Matter Communications also write articles for the company, which have resulted in 41 million impressions and 50 to 80 sales inquiries.

"We're a small company, but I never feel like a minor client of theirs. I always feel confident they're working on my behalf. When I'm in the building, they welcome me with open arms. Everybody participates and looks forward to coming up with the next idea." - Senior Vice President of Marketing, Medical Company

3rd Coast PR provided marketing services for a cheese company. They ran a number of campaigns, on both traditional and social media, to raise awareness of a product that the client was going to begin selling outside of the Chicago market. The client reported that their brand’s engagement, especially on Instagram, has increased significantly since the start of the campaign. 

“They do an excellent job. They're very proactive, so we don’t have to ask them for anything.” – VP of Marketing, Cheese Company  

Fractl worked with a software-as-a-service (SaaS) product company for link-building and to increase brand awareness. Fractl originally designed link-building campaigns in addition to web design services. Their ongoing relationship now entails Fractl providing lead generation and content services for the company. 

"It's difficult to find an agency that understands a specific product and can incorporate elements of our offering into the written content. Many of them contract out writers and produce material that is completely isolated from the actual product. Fractl is very good at blending them together." – Product Manager, Software Product Company

IndeedSeo created an SEO and Google AdWords campaign to improve traffic. They developed a list of 30 keywords, most of which ranked in the top 5 pages, and a majority on the first page. 

“They’ve always offered the support we needed and the results they promised.” – Manager, Hotel

Zehnder Communications oversaw marketing strategies for a Chicago-based hotel. Zehnder Communications managed the hotel's social media campaigns and created its holiday card and website.

Split An Atom worked with a cannabis consulting firm to build its website and supply branding capabilities. Split An Atom creates advertising materials for the client based on its graphic design expertise and continues to support it through its digital marketing services.

"[Users] love the website and I, too, am thrilled with the design." – CFO, Cannabis Consulting Firm

One of Sensis’ clients is an energy company that wanted to connect with its community with a bilingual PR campaign. Sensis organized community events, worked with local media, and designed and produced all the advertising material.

“In many ways, I feel that we're their only client. I know that's kind of a cliché – the way that they have been able to sometimes just drop everything else, get what we needed done, and bring in any additional partners, if necessary. They've really done an outstanding job.” – Communications Manager, Energy Company

A charity organization was pivoting its focus and needed to rebrand. AJ Ross Creative Media achieved this rebrand through website changes, logo design and advertising through brochures. 

"Overall, it was an effective process...Their [AJ Ross Creative Media's] efforts have greatly improved our visibility within the community and among our peer organizations." — Chief Advancement Officer, Charity Organization

WebiMax was hired to repair a large company’s online reputation and to help with digital marketing strategy. The process is ongoing.

“I am impressed by their persistence and dedication to their clients.” – Marketing Executive, Public Company

The Motion Agency was hired by a large labor union to develop its website and handle its advertising and PR. They wrote editorials and ads in local media and planned and promoted an event, all of which improved engagement. 

“The advertisement that the Motion Agency created for Labor Day became the theme for our advertising for the next calendar year. It is visually stunning and a great representation of the brand. The posts on social media throughout the weekend resonated with out followers and received some of the highest engagement numbers for posts on our page.” – Chief of Staff, Labor Union.   

SHERMAN provided web copy to a digital consultancy. They conducted internal and customer interviews to establish a unified brand voice and wrote case studies that aligned with the consultancy's marketing goals and perceived brand image. As a result of the partnership, the consultancy now receives about 20 viable leads per month. 

"SHERMAN has a fresh perspective and is current." – Principal & CEO, Digital Consultancy 

NewmanPR has supported internal communications at Carnival Cruise Line for over two decades. The team serves as an extension of the in-house communications staff and provides assistance on speech writing, executive interview prep, presentations, press releases, and special events.

"NewmanPR is a great team with very strong leadership. They are excellent in assembling timelines and meeting deadlines." – Vice President of Corporate Communications, Large Cruise Line

Hydrogen Advertising assisted an international natural grocer, overseeing new start opening and retail marketing plans. The team supported strategy and media for six store openings, coordinating between advertisers, timelines, and deliverables. They then provided comprehensive roadmaps and recaps for each campaign. The client is impressed with their work. 

"Not only were they easy to understand and organized, but they were also very clear about timelines while remaining flexible. That is to say, they established a schedule for when and what we needed to deliver." — Marketing Coordinator, Natural Grocer

SEO Image manages a search campaign for an automobile dealership. While site engagement started off a little rocky, leads and traffic eventually improved. The car dealership market is extremely competitive, but working with SEO Image has allowed them to be one of the top three in search results.

“I am happy to report that my investment has been positive so I will stick with SEO Image. They have always been very patient and courteous.” – President, Car Dealership

Activate Health worked on PR and Marketing for a health insurance company. They provided copywriting and graphic design assistance to develop marketing materials including brochures, e-blasts, and flyers. The client was impressed with their attention to detail.

“Their attention to detail and responsiveness sets them apart. The quality of their writing and design, as well as their ability to turn things around quickly has been wonderful.” – SVP of Sales, Health Insurance Company

Marketing Maven worked with a Los Angeles-based production company to elevate its social media presence on Facebook, Instagram, and Pinterest. Marketing Maven designed social media ads and shared relevant content to increase the production company's followers and engagement across all three social channels. After about 12 months, the production company had 17,000 followers on Facebook and its Instagram ads garnered 1.5 million impressions.

“Marketing Maven created our entire social media presence. They had nothing to start out with, and they built everything from scratch. We were really pleased with what they did for us.” – Managing Partner, Wedding Media 

JJR Marketing worked with a financial advising company, helping them update their media presence and increase brand recognition. The project included both traditional and digital marketing. For example, JJR Marketing created print materials for the financial advising company to hand out to clients and redesign the company's website to boost traffic.

“They are very good at bringing in a timeline and showing you what should be done by which date.” – Senior Partner, Financial Advising Company

Meli Marketing worked with a law firm to implement social media marketing strategy. They also worked on SEO, PPC, and elements of design. The client appreciated their communication and willingness to collaborate.

“I’ve worked with several other firms, but I keep coming back to them.” – Attorney, Law Firm  

Reputation X performed digital implementation tasks for a consulting firm. They provided support on assignments that were outside the scope of each endeavor and was involved with everything from the strategic framework of a project to the execution and psychological management of the client. Their PR expertise has allowed it to offer valuable insights that optimize the strategy and planning of the firm's business.

"I think Reputation X embodies everything that reputation management should be." – Founder, Consulting Firm  

S&G Content Marketing provided a retail consulting firm with much-needed content marketing help. The firm wanted to stand out from the crowd, so S&G helped them create a variety of content, social media strategies, and outreach.

“S&G Content Marketing’s ability to understand my industry really made them stand out from the competition.” –  President, Retail Consulting Firm

Adoni Media provided and implemented a digital marketing strategy for a vehicle transfer service. This strategy broadened brand awareness, improved SEO, and increased app downloads. The team also led internal media training sessions. The client was impressed with the results of the project.

"I admire the team’s in-depth knowledge and willingness to share it. They’re more than happy to explain their ideas in layperson’s terms and empower us to take full advantage of their strategies." – CEO, Vehicle Transfer Service

Reputation Rhino worked on online visibility for an interior design firm. They provided brand management services, making changes to a website to optimize its visibility online. The client was impressed with the outcome of the project.

“Reputation Rhino significantly improved our website layout and visibility overall.” – Principal Designer, Interior Design Firm

Media Theory worked on media engagement for a non-partisan think tank. They provided 360-degree media engagement services, which included writing op-eds and pitching journalists. They also lead social media engagement and outreach. The client was impressed with the increase in engagement that resulted from the project.

“The number of Twitter and Facebook followers have increased since we started working with Media Theory. We’ve also seen an increase in the number of retweets and other engagement.” – Director, Non-Partisan Think Tank

Prolifik Digital Marketing partnered with a sandwich shop to work on digital marketing for the organization. The team at Prolifik Digital Marketing developed social media campaigns, videos, and SEO strategies in order to meet the client's needs. The client was impressed with the team at Prolifik Digital Marketing's responsiveness and communication skills throughout the project. 

"They’re easy to communicate with and are highly responsive to email and phone calls. "– Marketing, Sandwich Shop 

Gvate worked on a finance firm’s SEO strategy and produced animated videos for its website. Gvate helped the firm increase its search presence in Google, and the relationship is ongoing.

“Their communication skills are excellent, and they understand our company. We move very fast, so we need people who understand what we’re saying. We’ve dealt with companies that just didn’t get it and that’s been very frustrating for us.” – Sales Director, Finance Company

An entertainment company needed to hire a PR agency to manage its artists' exposure. The entertainment company builds relationships between U.S. and Asian musical artists. Gramophone Media drafts press releases for the company's artists and schedules interviews with online media channels. The client appreciates Gramophone Media's passion and dedication to cultural understanding.

"Their work is superb. The quality of the publications we're getting coverage in has surpassed our expectations. I’m very satisfied." — CEO, Entertainment Company

PromoAffiliates was in charge of increasing clientele and exposure for a ride-sharing service. They achieved this by creating campaigns, distributing promo codes, and enlisting bloggers and influencers to promote the service. There was very little back and forth between them, which the client appreciated. 

"PromoAffilaites is famous for bringing in millions of new users to clients and its full-stack, no-risk approach to do the same for us is why we hired them." – Strategic Partnerships, Ride-Sharing Service

Label 428 worked on social media management for a burger restaurant. They created and scheduled social media content for Facebook and Instagram. They also took monthly photoshoots for new content and managed responses to comments. The client was impressed with the results of the project.

“Since we started working together, our following on Instagram has more than doubled. They’ve been very open to our ideas, which has been very helpful.” – Head of Marketing, Burger Restaurant 

A real estate advisory firm hired TrizCom PR to help increase its exposure and press. TrizCom PR's work included crafting press releases, social media campaigns, and email blasts and increasing media exposure. 

"The attribute I appreciated the most was the way they immediately became part of our team. Their view was always based on the big picture for our firm, and they spent a lot of time making sure they understood our business." – Founder, Real Estate Advisory Firm

A medical software development company hired Sagefrog Marketing Group to help it become an industry thought leader. Sagefrog Marketing Group implemented a digital and traditional marketing campaign that increased its website traffic by 164% and leads by 603% within 5 months.

Net Reputation worked with a web design and development firm to provide production, management, and maintenance services to support their digital portfolio and enhance its positioning on several platforms. The client appreciated their effective communication and the quality of their service. 

“I admired NetReputation.com’s communication skills and abilities in such a niche industry.” – Founder, Web Design and Development Firm

Reputation Management Consultants ran a PR campaign for a non-profit. They used multiple strategies, including SEO and content marketing, to promote new information about a venture the client was undertaking. The client was impressed with their work.

“They're very knowledgeable and their approach works. They were able to achieve results quickly and we expect their work to have a long-lasting effect on our business.” – CEO, Non-Profit  

Reputation Resolutions partnered with a consulting firm where they helped them rebrand themselves online. Their work included the removal of negative reviews and the promotion of positive content, which in turn helped increase online traffic for their website. 

"Their team has managed the project flawlessly. Our account manager gives us frequent updates and they are quick to respond to us." – CEO and Founder, Consulting Firm

Neumann Paige worked with a trucking company to create web content, like posts and web pages. The client appreciated their cooperation and the quality of their service. 

"They did what they said they would." – President, Trucking Company  

Concrete Blonde Consulting performed market research for an e-commerce startup to identify publications and journalists relevant to its industry. Concrete Blonde Consulting evaluated topics and angles in order to locate the best matches for the startup. As a result of the partnership, the startup's relationships with journalists have improved and the number and quality of press mentions have increased. 

"Early on, the progress was slow, but as time went on the number began to build rapidly as our relationships with various journalists improved." – Founder & CEO, E-Commerce Startup 

DMA managed a PPC campaign for a software company. They took over an existing Google AdWords campaign and ran it for the clients, monitoring the industry and making sure that the keywords in use stayed up to date. The client reported that since beginning the campaign, their cost-per-lead had decreased by 54%.

“Without increasing the budget, we nearly doubled overall sales compared to the year prior.” – Marketing Manager, Software Company  

Atlas marketing worked with a construction firm on a web design project. They also helped to create a digital and print newsletter. The client appreciated their communication and organization.

“Their rapid response time sets them apart.” – Communications Director, Construction Firm