Top 30 Inbound Call Centers in Bengaluru

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Top 30 Inbound Call Centers in Bengaluru

April 2023

Looking for a top inbound call center in Bengaluru?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Bengaluru. 

List of the Best Bengaluru Inbound Call Center Companies

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

    Notable Project

    Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers.

    "Their team quickly understood how our platform worked and now deliver great customer service all around."

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  • 2
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

    Clients

    • MSN
    • Korchina
    • Fujitsu
    • Yale School of Management

    Industries

    Notable Project

    Flatworld Solutions was hired by an IT services company for their cloud consulting services. They helped the client migrate their data from Google Workspace to Microsoft 365.

    "We were impressed with their commitment, time flexibility, and willingness to listen to feedback."

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  • 3
    • Undisclosed
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Intelegencia is a non-voice bpo/back office services company. Established in 2009, the team specializes in non-voice bpo/back office services, cloud consulting & SI, and marketing strategy. Their midsize company is Atlanta, Georgia-based.

    Industries

    Notable Project

    Intelegencia provides accounts receivable aging support for a flooring company. They're also tasked with reviewing sales orders and applying payments received from customers.

    "The staff we hired are highly educated and are major contributors to our business."

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  • 4
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 5
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

    Industries

    Notable Project

    Trupp Global provides data abstraction services for a software technology company, supporting the work of other data-providing agencies, manually abstracting 40 to 50 data points.

    “We give them work, they jump on it and do it in a timely manner.”

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  • 6

    Worked with Cimmons Integrated Services Private Limited?

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    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India
    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

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  • 7
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Based in Jaipur, India; Mumbai, India; Bengaluru, India and دبي, United Arab Emirates, QDegrees Services is a midsize business consulting company. Founded in 2013, the team offers business consulting, market research, non-voice bpo/back office services, and voice services.

    Industries

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  • 8
    • $1,000+
    • 10,000+ employees
    • Bengaluru, India

    Infosys is a BPO subsidiary of Infosys Ltd. With over 10,000 employees, they were established in 2002 in Bengaluru, India. They offer voice services, non-voice BPO/back office services, and HR consulting to clients in the financial, healthcare, and telecommunication industries.

    Clients

    • Cisco
    • Broadspectrum
    • Edelweiss Group
    • TP Vision

    Industries

    Notable Project

    Infosys BPO used robotic process automation (RPA) to drive higher transaction volumes and improve turnaround time for a multinational mining corporation. They integrated the client’s relevant functions onto a single platform, then automated transactional processes. The client saw significant transformations as a result, including a 36% improvement in efficiency and an overall reduction of cycle time.

     

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  • 9

    Worked with ExpertCallers - Outsource Call Center Services?

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    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India
    ExpertCallers - Outsource Call Center Services is a telephone answering service. Established in 2002, the team focuses on voice services, email marketing, and market research. Their midsize agency is Bengaluru, India-based.

    Industries

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  • 10
    • Undisclosed
    • 10 - 49 employees
    • Bengaluru, India

    Livprop is a small non-voice bpo/back office services company based in Bengaluru, India and Singapore, Singapore. Their services include non-voice bpo/back office services.

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  • 11
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Clients

    • Bank of India
    • CMC Limited
    • ING
    • Siemens

    Industries

    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

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  • 12
    • $25,000+
    • 10 - 49 employees
    • Bengaluru, India
    IkonMytri Services Pvt. Ltd. Is a Bengaluru, India-based answering service company. The small company was established in 2019. Their services include voice services, non-voice bpo/back office services, corporate training, HR services, and more.

    Industries

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  • 13
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India
    Established in 2011, The-Connections India is an answering service. Their midsize team is headquartered in Pune, India; Pune, India and Bengaluru, India. Their team offers call center services, customer service outsourcing, back office outsourcing, finance & accounting outsourcing (FAO), and more.

    Industries

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  • 14
    • $25,000+
    • 50 - 249 employees
    • Bengaluru, India
    Founded in 2018, Westshore Bpo Pvt Ltd is a call center company. Their midsize team is located in Bengaluru, India. Their team offers voice services, business consulting, and non-voice bpo/back office services.

    Industries

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  • 15
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India
    VMG BPO, a non-voice bpo/back office services company, is headquartered in Bengaluru, India and San Francisco, California. The midsize firm was established in 2005. Their team provides non-voice bpo/back office services and voice services.

    Industries

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  • 16
    • Undisclosed
    • 50 - 249 employees
    • Bengaluru, India
    GetFriday, a non-voice bpo/back office services company, was established in 2005. They are located in Bengaluru, India and have a midsize team. GetFriday offers non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).
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  • 17
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Industries

    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

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  • 18
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India
    LiveHelpIndia is a back office outsourcing company founded in 2006. They are headquartered in San Jose, California and have a midsize team. Their services include back office outsourcing, customer service outsourcing, and sales outsourcing.
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  • 19
    • $5,000+
    • 50 - 249 employees
    • Bengaluru, India
    Goalcryst India Pvt Ltd is a customer service outsourcing company launched in 2017. Located in Bengaluru, India and Mysuru, India, their midsize team provides customer service outsourcing, sales outsourcing, back office outsourcing, and finance & accounting outsourcing (FAO).
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  • 20

    Worked with PactPrime Solutions Private Limited?

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    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India
    PactPrime Solutions Private Limited, a back office outsourcing company, is based in Bengaluru, India. They offer back office outsourcing, call center services, customer service outsourcing, document digitization & management, and more and were launched in 2021.
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  • 21
    • Undisclosed
    • 10 - 49 employees
    • Bengaluru, India

    Small business consulting company Winwire Business Solutions, is in Bengaluru, India. Founded in 2021, the team provides business consulting, HR services, call center services, back office outsourcing, and more.

    Industries

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  • 22
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India
    AthenaHealth is a non-voice bpo/back office services company. They are in Watertown, Massachusetts; San Francisco, California; Princeton, New Jersey and Belfast, Maine and have a large team that focuses on non-voice bpo/back office services and voice services. The agency was founded in 1997.

    Industries

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  • 23
    • $1,000+
    • 10,000+ employees
    • Bengaluru, India

    Conduent is a large New York, New York-based HR company. The team focuses on HR services, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).

    Industries

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  • 24
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Consero is a non-voice bpo/back office services company headquartered in Austin, Texas; Boston, Massachusetts and Bengaluru, India. The midsize team specializes in non-voice bpo/back office services and voice services and was founded in 2006.

    Industries

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  • 25
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Industries

    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

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  • 26
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Based in Noida, India and Bengaluru, India, GA Technocare is a non-voice bpo/back office services company. The midsize team provides non-voice bpo/back office services, HR services, and voice services and was launched in 2011.

    Industries

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  • 27
    • Undisclosed
    • 10 - 49 employees
    • Bengaluru, India

    Established in 2010, Global Staffing Solutions is a small IT managed services company. Their services include IT managed services, HR services, finance & accounting outsourcing (FAO), accounting, and more. The agency is based in Bengaluru, India.

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  • 28
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Clients

    • MSME
    • BSNL
    • TIMEX
    • HudCo

    Industries

    Notable Project

    Go4Customer provides call center services.

    "The workflow was perfect."

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  • 29
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India
    Digi Media InfoTech is a non-voice bpo/back office services company. Their small team is in Bengaluru, India; Udaipur, India and Sanger, California. The agency offers non-voice bpo/back office services and voice services. The agency was established in 2009.

    Industries

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  • 30
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Faith Call Center is a midsize call center company launched in 2010. Their team focuses on voice services. The company is based in Bengaluru, India.

    Industries

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